Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Bags

Forward2me shipment
Very good service, parcel split to save on freight, both parcels arrived safely, thank you.
forward2me

Response:

Thanks for your feedback. We're delighted you were happy with our service and we look forward to shipping to you again in the future. Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
Quick and Efficient
forward2me

Response:

Many thanks for your feedback, we really value your thoughts. Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
Used forward2me to ship a high-value item. Excellent communication and extremely fast shipping, will definitely recommend.
forward2me

Response:

It's great to hear that you were happy with our service. Thanks for the feedback and we look forward to receiving more parcels for you in the future.<br/><br/>James

Unknown

Forward2me shipment
No problems, reliable and fast. Cheaper shipping options would help to increase use. Sometimes just too expensive to use.
forward2me

Response:

Thanks for the feedback, your views mean a lot to us. We use DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. We are more than happy to do a price match if you have some one in mind that can provide the same level of service. <br/>Also, we can consolidate packages for you which helps reduce your shipping costs. <br/>Kind Regards,<br/><br/>James

Brass Clock part

Forward2me shipment
Excellent packaging and prompt service.
Keep it up
forward2me

Response:

Thanks for your kind comments, we really value your feedback. We look forward to receiving your next parcels.<br/>Many Thanks,<br/><br/>James

Unknown

Forward2me shipment
Rapid and complication free...
forward2me

Response:

Thanks for taking the time to respond. We're delighted you had no issues with our service and we look forward to shipping to you again in the future.<br/><br/>James

Unknown

Forward2me shipment
Good morning,
Even though I had stupid questions from Australia and I was unsure, I was delighted with the patience, the service and the fast delivery of my shoes.
Well done forward2me and thank you! This will be an integral part of my shopping.
Stephanie Grose
forward2me

Response:

Thanks for your kind comments. We're delighted you were happy with the service we provided and we look forward to shipping to you again. Please don't hesitate to get in touch again if you have any more questions.<br/>Kind Regards,<br/><br/>James

DVD

Forward2me shipment
really great service. Thank you.
forward2me

Response:

Thanks for your feedback. We look forward to shipping to you again in the near future.<br/><br/>James

Unknown

Forward2me shipment
Service was prompt and easy.
forward2me

Response:

We're glad that our service met your expectations. Thanks for taking the time to respond - we really appreciate your views.<br/><br/>James

Unknown

Forward2me shipment
Smooth and efficent handling. Nice proactive approach - you simply get a call in case anything needs clarification. Very good!
forward2me

Response:

It's great to hear you were satisfied with our services. Many thanks for taking the time to respond - we really appreciate your views.<br/><br/>James

Unknown

Forward2me shipment
very good service...Thank you
forward2me

Response:

Thanks for taking the time to leave your kind comments.<br/>Many Thanks,<br/><br/>James

Unknown

Forward2me shipment
just to tell you very good servie, and quick respons on email, thank you
forward2me

Response:

Thanks for the feedback. We appreciate your views and we look forward to receiving more parcels for you in the future.<br/><br/>James

Football Gloves

Forward2me shipment
Good, But the price is too expensive for me to deliver to brunei.
forward2me

Response:

Thanks for your feedback, we appreciate your views. We offer a premium, door to door, fully tracked service to provide our customers with the service they expect. <br/>Kind Regards,<br/><br/>James

Unknown

Forward2me shipment
I live in the US and wanted a product apparently only available for sale in the UK. Thanks for Forward2me I have the item - a unique backpack (wearbodykit.com). Everything was painless. F2M even placed the order for me, no drama whatsoever. They are legit and highly recommended. They charge a reasonable fee but if you need your item it's definitely worth the cost. Thank you!
forward2me

Response:

Thanks very much for your kind comments, they mean a lot to us. We're delighted that you were happy with our service.<br/><br/>James

Long Life Milk

Forward2me shipment
Once again absolutely superb service from forward2me. They make in Spain so much easier because I can get parcels delivered to them and they have never once failed to arrive. Customer service is first rate. Highly recommended company.
forward2me

Response:

Many thanks for taking the time to leave your feedback. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the future.<br/><br/>James

Unknown

Forward2me shipment
Fantastic service. Very happy about how fast my order was processed.
forward2me

Response:

Thanks for taking the time to leave your views, we're glad you were happy with our service and we look forward to receiving more parcels for you in the future.<br/><br/>James

Unknown

Forward2me shipment
fast delevery,
forward2me

Response:

Thanks for your feedback. Have a good evening.<br/><br/>James

Unknown

Forward2me shipment
Ottimo servizio per l'italia.
forward2me

Response:

Thanks for your kind comments.<br/><br/>James

Unknown

Forward2me shipment
They ordered what I wanted from a website I could not access in France, forwarded it in timely manner - it was perfect!
forward2me

Response:

We're delighted to hear that our service was what you were hoping for. Thank you for your feedback - it's really appreciated.<br/><br/>James

Nexus Tablet

Forward2me shipment
Excellent client service. Very quick, high quality, very kind and professional staff. Recomended
forward2me

Response:

Thanks for taking the time to leave your kind comments, it means a lot to us.<br/><br/>James

Pairs of Sunglasses

Forward2me shipment
I loved it! You guys are amazing!
forward2me

Response:

Thanks for your comments, we really appreciate it. We're glad you were happy with our service and we look forward to shipping to you again in the future.<br/><br/>James

Unknown

Forward2me shipment
as it should be
forward2me

Response:

Thanks for taking the time to leave your views. We're glad you were satisfied with our service. Have a good weekend.<br/><br/>James

Ladies Dress

Forward2me shipment
forward2me

Response:

Thanks for your feedback, we really appreciate it. We look forward to sending your next shipment to you.<br/><br/>James
I am satisfied with everything. The guys give me good discounts on many parcels, ship fast, pack safe, do not damage anything while checking, respond quickly and friendly. Thank you!

Ladies shawl

Forward2me shipment
however we did find it very expensive indeed it works out double cost for us then say to get somebody we know to post for us. We just did not want to have the hassle of having to bother anybody to post stuff for us. and be able to use a service like yourself. I think concept good but costing poor
forward2me

Response:

Thanks for taking the time to respond. We're sorry you felt you needed to give us negative feedback. We provide a premium, door to door, fully tracked service to offer our customers the service they expect. We are more than happy to do a price match if you have some one in mind that can provide the same level of service. <br/>We can also consolidate packages for you which helps reduce your shipping costs.<br/>Kind Regards,<br/><br/>James

Polo Shirt

Forward2me shipment
Very good service. Waited for all my parcels and repack it in to one parcel.

/Johan
forward2me

Response:

Thanks for taking the time to respond and leave your kind comments. We look forward to shipping to you again in the future. Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
The packaging was good, as well as communication. All of the process was concise and to the point. I would have only suggested that there be more (cheaper) shipping options available as sometimes, I'm not in such a hurry to warrant usage of a DHL Express service.
forward2me

Response:

Thanks for your feedback, your views are important to us. If you would like us to look into different shipping options for future shipments then please let us know. Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
Service as expected. Rates could be better.
forward2me

Response:

Thanks for your comments - we provide a premium, door to door, tracked service. <br/>We are more than happy to do a price match if you have some one in mind that can provide the same level of service. <br/>We can also consolidate packages for you which helps reduce your shipping costs.<br/><br/>James

Unknown

Forward2me shipment
Excellent Service.... only draw back slightly expensive.
forward2me

Response:

Thanks for your feedback. We use DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look into different shipping options for you then please let us know.<br/>Kind Regards,<br/><br/>James

Unknown

Forward2me shipment
This works well. I'm very happy with the forwarding of the goods I ordered around the UK
forward2me

Response:

Many thanks for your kind comments - we really appreciate your views. Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
Most efficient and speedy service, very happy thank you
forward2me

Response:

Thanks for your feedback.We're delighted you are happy with our service and hope to ship more parcels to you in the near future.<br/><br/>James

Duvet Cover

Forward2me shipment
The idea to be able to ship goods from the UK to Switzerland is fantastic. The delivery of the parcels is pretty quick. I would recommend forward2me to friends.
forward2me

Response:

Thanks for taking the time to respond - we really appreciate your comments. Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
A+
forward2me

Response:

Thanks for your feedback! Have a good day!<br/><br/>James

Ladies Tops

Forward2me shipment
Great service, quick postage and excellent communication
forward2me

Response:

Thanks for your kind comments - we really appreciate your feedback. We look forward to receiving more parcels for you in the future.<br/><br/>James

Unknown

Forward2me shipment
I Love this service. It's very fast and I also love how you can track your pack all the way to you.
forward2me

Response:

Thanks for your feedback. We're delighted you're happy with our services and look forward to helping you again in the future.<br/><br/>James

Leather Bikers Suit

Forward2me shipment
Thank you very much for your friendly cooperation. Will certainly keep you in mind for future services.
forward2me

Response:

Thanks for taking the time to respond, we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Forward2me shipment
Great Service! Prompt feedback!
forward2me

Response:

Thanks for taking the time to respond, we really appreciate your feedback. Have a good day.<br/><br/>James

Console Games

Forward2me shipment
I have used 2 others UK Mail Forwarding services before finding these guys. They were not only extremely helpful with a certain forwarding issue I had but were also very friendly (which I have learned one shouldn't take for granted)

Through the month I am using their service (I use it on weekly basis) there is nothing I can say but good words I can say.

In short, this is simply the best mail forwarding service out there. Period. nothing coming close.
forward2me

Response:

Thanks for taking the time to leave us with your kind comments. We're glad you're satisfied with our service and we look forward to shipping to you again in the near future.<br/>Many Thanks,<br/><br/>James

Unknown

Forward2me shipment
Amazed by your service. Will definetely use Forward2me again in the future
forward2me

Response:

Thanks very much for your kind comments. We look forward to shipping to you again in the future! Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
Forward2Me is my way to buy from UK
forward2me

Response:

Thanks for taking the time to respond - we appreciate it. We look forward to receiving and shipping future parcels for you. <br/><br/>Enjoy your weekend.<br/><br/>James

Unknown

Forward2me shipment
I only wish that I had known about you a long time ago, You do what you promised, Very fast dispatch and delivery at very reasonable rates

Thank you and all the best Ian.
forward2me

Response:

Many thanks for your comments and we are glad to hear that you are happy with our service. <br/><br/>Have a good weekend.<br/><br/>James

Unknown

Forward2me shipment
does exactly what I thought it would - and they didn't try to burn you on the postage costs - in fact they helped reduce it by repacking the item ...BONUS!

I'll be using them again.

Regards Glen
forward2me

Response:

Thanks for your feedback, we really appreciate it. We're very pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Forward2me shipment
As promised by forward2me; fast, easy and good communication!
forward2me

Response:

Thanks for your kind comments - we're delighted you were pleased with the service we offered and we look forward to processing more parcels for you in the future.<br/><br/>James

T shirts

Forward2me shipment
excellent service as always
forward2me

Response:

Thank you for responding and leaving your kind comments. We look forward to dispatching more shipments for you in the near future.<br/><br/>James

Book - Admin Science Quarterly

Forward2me shipment
i must say the excellent service with a great team, prompt reply for solving the issues and very friendly and co-operative.
forward2me

Response:

Thanks for your kind words, we appreciate your feedback.<br/><br/>James

DVD

Forward2me shipment
Very efficient service. I use them regularly.
forward2me

Response:

Thanks for taking the time to respond - we're very pleased you were happy with our service. <br/>Kind Regards,<br/><br/>James

Unknown

Forward2me shipment
You need to have more shipping and options (without have to contact the sender) and prices.

The prices for shipping are way to high compared other forwarders.
forward2me

Response:

We're really sorry that you felt you needed to give us negative feedback. We can offer alternative shipping options if you get in touch with us. We will be going live with these on the website soon but as a relatively new company we haven't quite got there yet. Please get in touch via the website and we can let you know the options that we have. <br/>Please be assured that we want to provide the best, most cost effective service for you.<br/>We look forward to hearing from you.<br/>Kind regards,<br/><br/>James

Ladies Dress

Forward2me shipment
This service was fabulous - fast and efficient. Thank you.
forward2me

Response:

Thanks for your feedback - we're delighted you were happy with our service and we look forward to processing more parcels for you.<br/><br/>James

Unknown

Forward2me shipment
great communication and fast shipping
forward2me

Response:

Thanks for taking the time to come back to us. Have a good day.<br/><br/>James

Unknown

Forward2me shipment
Thank you.
forward2me

Response:

Thanks for taking the time to respond - we appreciate your feedback.<br/><br/>James

Pair of glasses

Forward2me shipment
Excellent Service
Will Definitely Use It Again!
forward2me

Response:

Thanks for taking the time to respond to us and leave your kind comments. We're pleased you were happy with our service and look forward to shipping more parcels for you in the future.<br/><br/>James