Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
DENNIS SMITH
07 April 2014
forward2me basic
DS
very good and speedy delivery, however DHL do not follow instructions about phoning before delivery.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that we offer a good speedy service although we're sorry if you have received problems instructing DHL locally.<br/><br/>If there is anything we can help you with in the future with regards to delivery please let us know and we'll be happy to contact DHL on your behalf.<br/><br/>Kind Regards,<br/>Tracy.
Jeanette spiteri
06 April 2014
DHL Express Worldwide
JS
Very fast shipping thanks so much !
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we provided you with fast efficient shipping and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DANIEL YUSTOS
05 April 2014
DHL Economy Select
DY
Too expensive
Many thanks for your feedback, it's really important to us.<br/>We're sorry that you felt we were too expensive for you. <br/><br/>We pride ourselves on providing a premium, tracked, door to door service through DHL, we're sorry if you found this a little expensive. <br/>If you are shipping small, low value goods we're more than happy to offer you a standard mail option with no tracking or delivery guarantees. <br/><br/>If you would prefer this for your next shipment please let us know and we'll be happy to have a look at this for you. <br/><br/>Hope this all helps and we hope you will continue to use forward2me.<br/><br/>Kind Regards,<br/>Janet.
wiktor jespersen
04 April 2014
DHL Economy Select
WJ
excellent
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's really good to hear that we provided you with an excellent service.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Antonio Ferreira
03 April 2014
DHL Economy Select
AF
all fine, good packaging and price.
Many thanks for your feedback, we really appreciate your response.<br/><br/>We're so pleased to hear that you were happy with our service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Donna Arauz
02 April 2014
DHL Express Worldwide
DA
I highly recommend this service, they respond to questions almost immediately and are very helpful and exact. They are willing to work with their customers in special circumstances. Very prompt, very reliable service. I will look forward to working with them again in the future!
Many thanks for your kind comments and your feedback, we really appreciate this.<br/><br/>We're so glad that you would highly recommend our services and that we provided you with prompt reliable responses to your questions.<br/><br/>We look forward to hearing from you again soon and hope to ship many more parcels for you in the future.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Tracy.
Matthew Mercy
02 April 2014
DHL Economy Select
MM
Very reliable, fast, efficient service coupled with helpful accommodating staff. It exceeds expectations
Many thanks for taking the time to provide us with your feedback, this is extremely important to us.<br/><br/>We're so happy that we provided you with a reliable, speedy and efficient service and that we exceeded your expectations.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Iris Liu
02 April 2014
DHL Express Worldwide
IL
Fantastic service, fast and reliable. Repeated customer, highly recommended!
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we continue to provide you with a fantastic, fast and reliable service. <br/><br/>We look forward to receiving many more parcels for you in the future.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Justin Cant
02 April 2014
DHL Express Worldwide
JC
Much better than bongo who don't give u a shipping choice and are expensive
Many thanks for taking the time to provide us with your comments, this is very important to us.<br/><br/>That's great to hear that we you were happy with our services and we look forward to helping you again in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Andreas Karlsson
31 March 2014
DHL Economy Select
AK
Stunning service! i am suprised over the speed and packing!
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're so pleased to hear that we provided you with an excellent service all round and look forward to shipping more parcels for you in the future. <br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
khoa do
31 March 2014
DHL Express Worldwide
KD
Fast shipping, fast response, friendly customer support
All I need now is a cheaper shipping method to lower the price I need to pay
Still considered Best parcel forwarding service in UK !
All I need now is a cheaper shipping method to lower the price I need to pay
Still considered Best parcel forwarding service in UK !
Many thanks for your great comments regarding our service, we really appreciate this.<br/><br/>We are constantly working with our couriers to provide our customers with the best shipping deals available. We are looking to offer more shipping options on our website in the near future..<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
João Marcos Silva
31 March 2014
DHL Express Worldwide
JMS
Good and fast!
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>That's great that we have provided you with a good speedy service and look forward to receiving your next parcel.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Hai Pham
31 March 2014
DHL Express Worldwide
HP
Not cheap , Too expensive than forward2me.com
HP
Very good and fast service
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we have provided you with a good speedy service. <br/><br/>We pride ourselves on providing a premium, tracked, door to door service, we're sorry if you found this a little expensive. If you are shipping small, low value goods we're more than happy to offer you a standard mail option with no tracking or delivery guarantees.<br/><br/>If you would prefer this for your next shipment please let us know and we'll be happy to have a look at this for you.<br/><br/>We hope this helps and have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Teresa Lam
31 March 2014
DHL Express Worldwide
TL
I would give excellent if the postage could be cut low a bit or if Forward 2me could extend the service to ship perfumes and wines.
Many thanks for providing us with your feedback, this is very important to us.<br/> <br/>We're sorry that you didn't feel you could give us excellent on your feedback on this occasion due to your postage costs being more expensive than you would have liked. We keep in regular contact with our couriers and are always working to find the best shipping prices available from our couriers. We're hoping to have more shipping options available on our website in the near future.<br/><br/>We're not sure if you are aware that Perfumes are classed as dangerous goods by our couriers for shipping purposes. We have been accredited to ship dangerous goods but this does depend on our couriers servicing your country for dangerous goods. Shipping wine is also dependent on the laws and restrictions applied by the receiver country - we're sorry if we've been unable to help you with this. <br/><br/>We hope this all helps and have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Unverified Customer
29 March 2014
Unknown Shipment Details
Very good and speedy service. We find the forwarding/postage cost very expensive though, considering the low value of some items we have asked to be forwarded.
Thank you
Thank you
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased that we provided you with a good speedy service albeit expensive. <br/><br/>We pride ourselves on providing a premium,tracked, door to door service. If you have a small low value parcel we're more than happy to offer you a standard mail option with no tracking or delivery guarantees. Just let us know when you next ship and we'll have look into this for you.<br/><br/>We are continually working with our couriers to provide our customers the best value for money and are hoping to have more shipping options live on our website in the near future.<br/><br/>We hope this all helps.<br/><br/>Kind Regards,<br/>Tracy.
Jordan Lebenbaum
28 March 2014
DHL Express Worldwide
JL
Prompt delivery and well packaged.
Many thanks for providing us with your feedback.<br/><br/>We're so pleased that you received your shipment promptly and you were happy with our service.<br/><br/>We look forward to hearing from you again soon - have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
Yannis Stephanou
27 March 2014
DHL Express Worldwide
YS
The service offered by Forward2Me is absolutely fantastic. Very fast and always ensuring that the packages arrive in the best condition. I would use it even more if it were not so expensive. This is probably due to the mailing company but if it were cheaper I would definitely ship many more things from the UK via forward2me.
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that you we provide you with an excellent service albeit more expensive than you would hope.<br/><br/>The service we provide offers a premium, tracked, door to door service with DHL if you are looking to ship small, low value items we are able to offer to ship these by our standard mail service which may be less expensive for you.<br/><br/>We also offer a consolidation service. This allows our customers to make a number of purchases and forward them in one package saving on shipping costs. We do make a charge for this service although overall it does tend to save money.<br/><br/>We hope this all helps and if you would like us to look at other shipping options for you when you make your next purchase please don't hesitate to contact us.<br/><br/>Kind Regards,<br/>Tracy.
Timo Lampila
27 March 2014
DHL Economy Select
TL
Fast and reliable. A bit expencive though...
Many thanks for providing us with your comments, we really appreciate this.<br/><br/>We're happy to hear that we have provided you with a fast and reliable service albeit a bit expensive.<br/><br/>We pride our selves in offering a premium, tracked, door to door service although we are constantly working with our couriers to obtain the best shipping rates for our customers and should have more shipping options on our website in the near future..<br/><br/>Hope this helps and have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
ATHANASIOS ANAGNOU
27 March 2014
DHL Express Worldwide
AA
Very helpful and fast.
I would prefer more posting options.
I would prefer more posting options.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>That's great to hear that we provided a helpful and speedy service although you would have preferred more shipping options.<br/><br/>This is something we are looking at improving on our site at the moment and hopefully this should be live in the not too distant future. <br/><br/>In the meantime if you would like us to look at other shipping options for your next parcel please let us know by email and we'd be happy to look at this for you. <br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
Katherine Parker
27 March 2014
DHL Express Worldwide
KP
Great service as always
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased to hear that we have continued to provide you with a great service.<br/><br/>We look forward to receiving your next parcels.<br/><br/>Kind Regards,<br/>Tracy.
Martin ROSALES
26 March 2014
DHL Economy Select
MR
Everything was great! Very professional team & very kind.
Thanx a lot!!
Thanx a lot!!
Many thanks for your kind comments.<br/><br/>We're so pleased that you found we handled your shipment with care and professionalism.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Anonymous Customer
25 March 2014
DHL Express Worldwide
AC
Excellent Service
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great that we provided you with an excellent service.<br/><br/>Thank you for using forward2me.<br/><br/>Kind Regards,<br/>Tracy.
josie gatt
25 March 2014
DHL Express Worldwide
JG
Very great communication at all time imidiate response and fast delivery
Many thanks for taking the time to provide us with your comments.<br/><br/>It's great to hear that we have provided you with good service and communication.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Wing Yiu Chu
25 March 2014
DHL Express Worldwide
WYC
fast and reliable service.
Many thanks for letting us know that we provided you with a fast and reliable service.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Have a good evening.<br/><br/>Kind Regards,<br/>Tracy.
Francesco Catania LL.B (Melit)
24 March 2014
DHL Express Worldwide
FCL
Amazing service!! AAAA+++++++
Many thanks for your great comments - we really appreciate this.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Ruben Moreno
22 March 2014
DHL Express Worldwide
RM
I received the package one day after they received it, very fast
Many thanks for taking the time to provide us with your comments.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
claudio licata
21 March 2014
DHL Express Worldwide
CL
Excellent, nothing but excellent.
Their service is fast, you almost don't manage to put your credit card back in your wallet and your shipping is already being taken care of..!
Usually 1 day delivery time, which is great value, absolutely.
So, where is the flaw? Because there IS a flaw :-)
Simply they never offered me any less expensive alternative to their Super Express Galaxywide Instant delivery service, which is a bit of a shame when you would rather save a few quids and wait a couple of days longer, especially on cheaper items...
On the other hand prices are extremely good when compared to their high quality services, so I can't complain too much, their service is somewhere near perfection.
Still, if I knew there was a cheaper option FOR REAL, I would use your services twice or thrice as often :-)
Their service is fast, you almost don't manage to put your credit card back in your wallet and your shipping is already being taken care of..!
Usually 1 day delivery time, which is great value, absolutely.
So, where is the flaw? Because there IS a flaw :-)
Simply they never offered me any less expensive alternative to their Super Express Galaxywide Instant delivery service, which is a bit of a shame when you would rather save a few quids and wait a couple of days longer, especially on cheaper items...
On the other hand prices are extremely good when compared to their high quality services, so I can't complain too much, their service is somewhere near perfection.
Still, if I knew there was a cheaper option FOR REAL, I would use your services twice or thrice as often :-)
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we provided you with an excellent service and that you received your parcel very quickly.<br/><br/>We've noted that you may prefer to use a slower and cheaper shipping option in the future. We are able to offer a standard mail option with no tracking or delivery guarantees - just let us know if you would like more information on this when you ship next and we'll be happy to look at this for you.<br/><br/>We're hoping to offer more shipping options on our website in the near future, our web developers are working on this at the moment.<br/><br/>Hope this all helps and thank you for using forward2me.<br/><br/>Kind Regards,<br/>Tracy.
Jozef Zubrik
21 March 2014
DHL Economy Select
JZ
Fast, efficient and when consolidating more items also cost effective solution.
Many thanks for providing us with your comments.<br/><br/>That's great to hear that we provided you with a fast,efficient and cost effective service.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Sandra Eichhoefer
21 March 2014
DHL Economy Select
SE
It was great! Just a few emails and even fewer days and I had my goods in Germany! The rates are incredibly low and the service provided excellent :-)
Many thanks for your feedback, this is very important to us.<br/><br/>We're really pleased to hear that we provided you with a great service and we offered you value for money - thanks for taking the time to reply.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Markus Gaisser
21 March 2014
DHL Express Worldwide
MG
fast and reliable
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased that you found our service fast and reliable.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Cheryl Tay
20 March 2014
DHL Express Worldwide
CT
Fast delivery~
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased that we provided you with a fast efficient service.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Peter Wagner
20 March 2014
DHL Express Worldwide
PW
An amazingly quick, easy and reliable service to use. Can be a little bit pricey with DHL but it gets here quick and fully insured. You do have multiple delivery options and the staff are very helpful which is excellent! Highly recommend. No fuss and no worries
Many thanks for taking the time to provide us with your feedback - this is really important to us.<br/><br/>That's great to hear that we provided you with a reliable, fast service albeit a little expensive.<br/><br/>We pride ourselves on providing a premium, tracked, door to door service with an excellent customer care package too. We do find that DHL offers the best all round service although we are able to offer a standard mail option with no tracking or delivery guarantees if preferred. <br/><br/>We hope this helps and please don't hesitate to contact us if you need any assistance with your future shipments.<br/><br/>Kind Regards,<br/>Tracy.
Patrice Butler
20 March 2014
DHL Express Worldwide
PB
Excellent
We're really pleased that we provided you with an excellent service.<br/><br/>Many thanks for the feedback, it's much appreciated.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Gianluca Marini
20 March 2014
DHL Express Worldwide
GM
Excellent services,personalised assistance, great care of the customer. Excellent because you don't offer a better quote!!! Thank you!!
Many thanks for your kind comments - we really appreciate you taking the time to do this for us.<br/><br/>That's great to hear that we provided you with a great service and that you found our customer care team helpful.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
GM
Thanks to Your prompt alert/service,completed with picture, I have obtained a full refund for a damaged item from the seller even if I hadn't required it (thanks also to the honesty of the seller -Brand Alley) . Be sure I will trust on You for all my future shipment from UK!
Megan Dare
20 March 2014
DHL Express Worldwide
MD
Fast, but not cheap. Would be interesting to see pricing structure, ie how much is freight cost and how much you are paying for the service.
Many thanks for taking the time to provide us with your feedback - we really appreciate this and it really helps us.<br/><br/>We're really pleased that we provided you with an efficient service albeit a little expensive.<br/><br/>We pride ourself on offering a premium, tracked, door to door service - we're able to offer a standard mail option for smaller, lower value parcels. Just let us know if you prefer this and we'll be happy to look at this for you.<br/><br/>Our web developers are working hard at the moment to improve our website and more shipping options should be available on our site soon.<br/><br/>We hope this all helps.<br/><br/>Kind Regards,<br/>Tracy.
Börge Kjeldsen
19 March 2014
DHL Express Worldwide
BK
I am very pleaced! Your service is excellent!! +++++
Many thanks for your kind comments.<br/><br/>That's great to hear that we provided you with an excellent service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Luana Chow
19 March 2014
DHL Express Worldwide
LC
Very fast and efficient service.
Many thanks for taking the time to provide us with your feedback - this is really important to us.<br/><br/>We're so pleased that we provided you with a fast and efficient service.<br/><br/>Kind Regards,<br/>Tracy.
Daniel Simoes
19 March 2014
DHL Economy Select
DS
Fast and relliable service, completelly recomended.
That's great to hear that you would recommend our services.<br/><br/>Many thanks for your feedback - we're really pleased that we provided you with a fast and reliable service.<br/><br/>Kind Regards,<br/>Tracy.
Viktor Kovari
19 March 2014
DHL Express Worldwide
VK
smooth operation, no delays
Many thanks for providing us with your comments.<br/><br/>That's great to hear that everything went smoothly for you and there were no delays.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Dionysios Logothetis
19 March 2014
DHL Express Worldwide
DL
Excellent, fast service
Many thanks for your feedback - this is really important to us.<br/><br/>We're really pleased we provided you with an excellent service.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Satu Ilvonen
19 March 2014
DHL Economy Select
SI
Excellent service!
Many thanks for your providing us with your feedback.<br/><br/>We're so pleased that we have provided you with an excellent service.<br/><br/>Thanks for taking the time to reply.<br/><br/>Kind Regards,<br/>Tracy.
Jens Moths
18 March 2014
DHL Economy Select
JM
Great fast service.
Many thanks for providing us with your feedback - this is really important to us.<br/><br/>That's great to hear that we provided you with a fast efficient service.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Alex Giannaros
18 March 2014
DHL Express Worldwide
AG
Outstanding professional and personal service. Very accommodating and packed the parcels with alot of care and consideration! Will certainly use again.
Many thanks for taking the time to provide us with your feedback - this has given us a great boost.<br/><br/>We're so pleased that you are happy with our service and hope to provide you with an excellent service for your future shipments.<br/><br/>Kind Regards,<br/>Tracy.
Joanne Treacy
18 March 2014
DHL Express Worldwide
JT
Forward2me alway provide prompt and good service and are excellent at maintaining contact when required.
Many thanks for providing us with your feedback - we really appreciate your comments.<br/><br/>We're really happy that you found that we provided you with an excellent and prompt service.<br/><br/>We look forward to hearing from you again soon - have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Thomas Rosell
18 March 2014
DHL Economy Select
TR
`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸, Thanks !!! GREAT SERVICE!!!!,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°
Many thanks for your great comments regarding our service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Tarja Honkala
17 March 2014
DHL Economy Select
TH
Very good
Many thanks for letting us know that we provided you with a good service.<br/><br/>Your comments are much appreciated.<br/><br/>Kind Regards,<br/>Tracy.
Dan ARMANO
17 March 2014
DHL Express Worldwide
DA
Excellent service, but it's expensive. Also, please mention before ordering that you can open the package and remove stuff such as coat hangers, catalogs, which are quite heavy and can make the shipping cost a lot.
I will use your service again.
I will use your service again.
Many thanks for your comments - we really appreciate your feedback.<br/><br/>We're really pleased that we provided you with an excellent service although you found this expensive - the service we provide is a premium, tracked door to door service.<br/><br/>We're more than happy to remove any items such as coat hangers and brochures from your package and can offer a standard mail service with no tracking or delivery guarantees if you prefer. Just get in touch and we'll be more than happy to help you with this.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Mihai-Daniel Tudose
17 March 2014
DHL Economy Select
MT
very good and prompt service!
Many thanks for your feedback - we really appreciate this.<br/><br/>We're delighted that you were happy with our service and your shipment was dealt with promptly.<br/><br/>We look forward to shipping your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
RIVIERE Philippe
17 March 2014
DHL Express Worldwide
RP
More detail about the description of goods and possibility to select each object for shipping (see Myus process)
Many thanks for taking the time to provide us with your feedback - this is very important to us.<br/><br/>We are currently working on many new features for our website and this is something we have in the pipeline. We’ll have the functionality available as soon as our developers are ready to to live...<br/><br/>We hope this helps and look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Luis Carvalho
16 March 2014
DHL Express Worldwide
LC
I think the sending price is a bit to high. You should check that to keep competitive.
Many thanks for providing us with your comments. <br/><br/>We are sorry to hear that you thought the shipping price was a bit too high. We can look at alternative shipment options for your future shipments but these may not be as quick. Please let us know and we'll have a look at this for you. <br/><br/>We hope we can be of assistance with any future shipments you may have.<br/><br/>Kind regards<br/>Jane