Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

mark lee
14 May 2014


Many thanks for providing us with your comments, this is really important to us.<br/><br/>That's great to hear that all went smoothly with your shipment and look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
ML
Shipped trainers from Holland, to forward2me in UK.They forwarded it to me promptly with ease. Many Thanks

Selwyn Laurencine
14 May 2014


Many thanks for taking the time to provide us with your comments.<br/><br/>We really appreciate this and look forward to hearing from you again soon.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
SL
You mean business
SL
Uk best forwarding company, i received the parcel on time ,recommends for foreigners.
Mr selwyn Laurencine
Mahe
Seychelles
Mr selwyn Laurencine
Mahe
Seychelles

GEORGE GKIORTZIS
13 May 2014


Many thanks for your great comments.<br/><br/>We're so pleased that we continue to provide you with the service you have become accustomed to.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
GG
Once again, many thanks for your service!!!!!!!!!

Michael To
13 May 2014


Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're really pleased that you found our Personal Shopper service useful and that although you felt our prices were a little on the high side you appreciated that we provide a premium service to our customers.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
MT
The service was great. Lighting fast shipping. I used the "Personal Shopper" feature to purchase some gifts from UK that was too expensive to ship back to the USA through them. I'm happy I choose F2M as it was a easy and swift process. The prices are on the high end but they do provide high end service!

Cristina Canas
13 May 2014


Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that you have been happy with all our services so far and would recommend forward2me to others. <br/><br/>We look forward to hearing from you again soon and hope you have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
CC
It's a very professional service that I can really recommend. I had a problem and they perfectly solved it. Great email contact. I used the consolidation service too and I must say the packages arrived here in Portugal perfectly packed.
If you value the items you purchase, you should definitely chose this service company.
If you value the items you purchase, you should definitely chose this service company.

AbdulRahman Aql
12 May 2014


Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you have been happy with the service you have received during your first shipment with us and that you are looking to use our services again.<br/><br/>We pride ourselves on providing a premium, tracked, door to door service for our customers alongside great customer service. <br/><br/>We are currently working on many improvements on our website including adding additional shipping options and automating many of our services.<br/><br/>It is very important to us that our customers provide us with their feedback to enable us to continue to improve our services. <br/><br/>We hope this all helps and thank you once again for your feedback we will take on your comments on board.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
AA
I already shared my experience with you and got immediate feedback. Here is it! I would like to thank everybody at your prestigious company for their time and effort. I could summarize my first experience with you as a great. I will actually deal with again and again. Here are some feedback points:
The shipping price is a little bit high. If you could offer other cheaper alternatives, it will add more benefits to us. Regardless of that, I got my items in just three days which is superb.
If you could automate consolidation service, it will ease your work and let us know status of our shipment on time.
Automate entering costs of our items etc will be good as well.
Your response time is highly appreciated. It is a split second reply.
I hope that you will find these points useful. Wish you and your company the best prosperous future.
Thanks & Kind Regards,
Happy Customer :)
The shipping price is a little bit high. If you could offer other cheaper alternatives, it will add more benefits to us. Regardless of that, I got my items in just three days which is superb.
If you could automate consolidation service, it will ease your work and let us know status of our shipment on time.
Automate entering costs of our items etc will be good as well.
Your response time is highly appreciated. It is a split second reply.
I hope that you will find these points useful. Wish you and your company the best prosperous future.
Thanks & Kind Regards,
Happy Customer :)

Alessandro dAmbrosio
12 May 2014


That's great to hear that your first experience with forward2me was excellent and we hope to hear from you again soon.<br/><br/>Many thanks for your feedback.<br/><br/>Kind Regards,<br/>Tracy.
AD
First time served, excellent service. See you again

Mihai-Daniel Tudose
12 May 2014


Many thanks for your great comments, it's really good to hear that we provided great communication and that you enjoyed doing business with us.<br/><br/>Your comments are really appreciated and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
MT
Great communication. A pleasure to do business with.

Fiona et Hermann Onokoko
12 May 2014


That's great to hear that you are happy with our service and really appreciate you taking the time to provide us with your feedback.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
FEH
Very good service. Rapid. Answer questions very quickly.

Paula Skittlethorpe
12 May 2014

PS
Great service, however the postage costs are incredibly high and as a result it is prohibitive to use forward2me unless it is something rare or important.

Many thanks for providing us with your feedback, this is really important to us.<br/><br/>Although we provided you with a great service we're sorry to hear that you found this forwarding service too expensive to use regularly.<br/><br/>We pride ourselves in offering our customers a premium, tracked, door to door service with DHL and the shipping price paid includes the checking, repackaging for international transit and all export paperwork required for your shipment. <br/><br/>For shipping small, low value parcels we are able to offer our standard mail option with no tracking or delivery guarantees. If you would like us to look at this option for you the next time you ship please let us know by email and we'll be happy to look into this for you.<br/><br/>We hope this all helps and that you decide to ship through forward2me again soon.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.

Tristan Gross
10 May 2014


Many thanks for your kind comments, we really appreciate these.<br/><br/>That's great to hear that you had a good experience when shipping with forward2me and look forward to hearing from you again soon.<br/><br/>Have a lovely evening.<br/><br/>Kind Regards,<br/>Tracy.
TG
Awesome. Hassle free. Dealing with forward2me is very reassuring.

Renald Dalli
10 May 2014


Many thanks for your great comments, we really appreciate this.<br/><br/>We're really pleased that we continue to provide you with an excellent speedy service and hope to forward parcels for you for many years to come.<br/><br/>Kind Regards,<br/>Tracy.
RD
The service was excellent and fast as usual. This service is the best available!!

Craig Heslin
09 May 2014


Many thanks for taking the time to provide us with your comments, this is really important to us.<br/><br/>We're so pleased we were able to provide you with the product that you required and hope to be of service to you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CH
You were able to purchase and forward a fairly complicated product with even more complicated logistics and quite Frankly, could have said "No" but kept at it and completely satisfied me. Thank you!!
Craig
Fort Lauderdale, FL
Craig
Fort Lauderdale, FL

Jo Wells
09 May 2014


Many thanks for your great comments, we really appreciate this.<br/><br/>We're so pleased that we continue to provide you with a good service.<br/><br/>Hope to hear from you again soon, have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
JW
Awesome as always!

Iris Liu
09 May 2014


Many thanks for taking the time to provide us with your comments, we really appreciate this.<br/><br/>We're so pleased that you had a really good experience using forward2me and hope to receive many more parcels for you in the future.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
IL
Reliable service, flawless transaction, speedy delivery, a very happy repeated customer!

DEMETRIOS PORGIANOS
09 May 2014

DP
Quick service but a little overprised

Many thanks for getting in touch with your comments, this is really useful to us.<br/><br/>Although you found our service a little expensive we're really pleased that you were happy with the level of service we provided.<br/><br/>We're working with our couriers at present to provide more cost effective shipping options for our customers and hope to have these live in the next few months.<br/><br/>We hope this helps and that you decide to ship with us again soon.<br/><br/>Kind Regards,<br/>Tracy.

Vitor Esteves
08 May 2014


Many thanks for your great comments, we really appreciate them.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a lovely evening.<br/><br/>Kind Regards,<br/>Tracy.
VE
Asked for a 24h delivery to Portugal and wasn't disappointed. Excellent Service! Recommended!

Paula Eilonen
08 May 2014


Many thanks for taking the time to provide us with your feedback, this is really important to us.<br/><br/>That's great to hear that we provided you with a good service albeit more expensive than expected. <br/><br/>We pride ourselves in offering our customers a premium, tracked, door to door service through DHL although we are able to look at other options for you. <br/><br/>If you would like us to explore this for you next time you ship just get in touch by email and we'll be happy to explore this for you.<br/><br/>We really want to get this right for you and are currently looking working with our couriers to offer more shipping options for our customers and hope to have these available on our website in the next few months. <br/><br/>We hope this all helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
PE
Service was good but the price of the delivery was really a lot more than expected. Because of this I will think twice before using the service.

Mathias Fors
08 May 2014


Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're really pleased to hear that all went smoothly with your registration, payment and shipping and all was well with your delivery.<br/><br/>That's great to hear that you will be using our services again.<br/><br/>Have a lovely evening.<br/><br/>Kind Regards,<br/>Tracy.
MF
Easy registration, payment and execution of this service! Fast delivery and good tracking information. Will use frequently!

THELXIOPI TSERDANI
07 May 2014


Many thanks for providing us with your feedback - this is very important to us.<br/><br/>That's great to hear that you found our service extremely fast and that we provided you with excellent service. <br/><br/>We really appreciate your comments and look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
TT
Extremely fast, excellent service and high quality provided. I reccomend it to everyone. Many thanks

Dimitris Mouzakis
07 May 2014


Many thanks for taking the time to provide us with your comments - we really appreciate this.<br/><br/>We're really pleased that we provided you with a goods speedy service although you found the shipping costs higher than expected.<br/><br/>We pride ourselves on offering a premium, tracked, door to door service and shipping fees include the accepting, checking and re-packaging of your parcels to ensure their safe transit overseas and all export paperwork involved with your shipment.<br/><br/>We are currently working with our web developers to add more shipping options on our website and hope to have this live in the next few months.<br/><br/>We hope this all helps and look forward to receiving your next parcel.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
DM
The service was very good and fast, however the forwarding cost is probably higher than regular courier services.
Is very important that we are able to order items that cannot be shipped in home country.
Is very important that we are able to order items that cannot be shipped in home country.

Rob McKenzie
06 May 2014


Many thanks for taking the time to provide us with your feedback - we really appreciate this.<br/><br/>We are currently working with our web developers to add more shipping options on our website, we're hoping to have this live in the next few months.<br/><br/>In the meantime if you are looking to ship any small, low value parcels please let us know and we'd be happy to have a look at the standard mail option with no tracking or delivery guarantees.<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RM
I would like a cheaper shipping option, as not everything I order needs courier service, UK Royal Mail also provides a service to Europe that, although slower, is sometimes more cost efficient for heavier or bulkier items.

Leanne Holland
06 May 2014


Many thanks for your great comments we're really pleased that you were happy with our service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a good evening.<br/><br/>Kind Regards,<br/>Tracy.
LH
Great Service. I am happy with the transaction

Nikos Spyridopoulos
06 May 2014


Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we have provided you with a good service albeit a little bit more expensive than expected.<br/><br/>We pride ourselves on offering our customers a premium, tracked, door to door service - for small low value parcels we are able to offer a standard mail option with no tracking or delivery guarantees. If you are interested in using this service when you next ship please let us know and we'll be happy to have a look at this for you.<br/><br/>Hope this helps and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
NS
Good service , but pricey!

Katariina Parkkonen
06 May 2014


Thanks for your feedback.<br/><br/>We're delighted that everything went smoothly for you and look forward to shipping more packages for you in the future.<br/><br/>Kind Regards, <br/>Hilary.
KP
All went great again, thank you! :)

Ricardo Ribeiro
06 May 2014


Thank you or leaving your comments - customer feedback is really important to us. <br/><br/>It's great that you felt forward2me offered great value or money. We're delighted that your received your goods to Portugal the next day.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards, <br/>Hilary.
RR
Great value money, goods delivered in one business day to Portugal.
I'm using it again, this is a great way to save on shipping
I'm using it again, this is a great way to save on shipping

Rodrigo Tapia
03 May 2014

RT
Great, fast and cost effective service.
Thank you.
Thank you.

Anh Pham
03 May 2014


Many thanks or leaving your feedback - your comments are important to us.<br/><br/>We are pleased that you find the consolidation charges fair and that we continue to provide an excellent service for you.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
AP
Consolidation charge: £6 for the second and subsequent parcel up to package 6 and £1 thereafter.
I think £6 consolidation charge for up to next 6 parcels and £1 thereafter should be fair price, because the amazon shipping cost to germany £5.20 directly.
The service team do an excellent job!! Thank you very much.
Kind regards.
I think £6 consolidation charge for up to next 6 parcels and £1 thereafter should be fair price, because the amazon shipping cost to germany £5.20 directly.
The service team do an excellent job!! Thank you very much.
Kind regards.

Karin Heilmann
02 May 2014


Thanks you or your feedback - your comments are important to us.<br/><br/>We're delighted that you felt we offered a quick and personal service at a competitive price.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards, <br/>Hilary.
KH
Personal Service, quick delivery at competitive prices

Mark Gallagher
02 May 2014

MG
There was a small rip in one box when it arrived but the goods were in good shape and had not fallen out. I would have hoped someone would have taped over this hole but this was not done. Otherwise the shipment arrived and all was well.

Adli Tebian
02 May 2014


Many thanks for taking the time to leave such comprehensive comments. Your feedback is really important to us.<br/><br/>It's great to hear that you were particularly impressed with our customer service. We work very hard to provide our customers with a fast, professional and, most importantly, personal service.<br/><br/>We are delighted that you are planning to use our service again and that you would recommend us to others. We look forward to hearing from you soon.<br/><br/>Kind Regards, <br/>Hilary.
AT
Overall, an amazing experience coming from Brunei.
Fantastic customer service and very helpful! Fast response to any questions even from my silly simple ones. If you have any doubts or questions, just ask. They will certainly help you as much as they can.
Fast shipping from DHL but slightly expensive. BUT! I expected this as I am paying for a premium tracked door-to-door service. It arrived from UK to my home in less than a week! Do your research, take note on volumetric weight, and use their pricing calculator. They do offer another low-cost shipping option, just ask, but I did not opt for this option as I want my item to arrive ASAP.
Great personal shopper experience! Quick and easy thing to do by using their online system. Simple and easy to use service. This attracts a administration service, which I expected. Again, research.
I am looking forward to use this service again for my shopping in the UK. They have plenty of other services such as consolidation of goods. I highly recommend this to anyone.
Thank you!
Fantastic customer service and very helpful! Fast response to any questions even from my silly simple ones. If you have any doubts or questions, just ask. They will certainly help you as much as they can.
Fast shipping from DHL but slightly expensive. BUT! I expected this as I am paying for a premium tracked door-to-door service. It arrived from UK to my home in less than a week! Do your research, take note on volumetric weight, and use their pricing calculator. They do offer another low-cost shipping option, just ask, but I did not opt for this option as I want my item to arrive ASAP.
Great personal shopper experience! Quick and easy thing to do by using their online system. Simple and easy to use service. This attracts a administration service, which I expected. Again, research.
I am looking forward to use this service again for my shopping in the UK. They have plenty of other services such as consolidation of goods. I highly recommend this to anyone.
Thank you!

Antonis Kouzoupis
01 May 2014

AK
Excellent service although I found the Personal Shopping service somehow expensive. I'd recommend to anyone.

Dimitrios Piliouras
01 May 2014


Many thanks for providing us with your comments, this is really important to us.<br/><br/>That's great that you found our service worked perfectly for you although maybe a little more expensive than you would have liked.<br/><br/>We are currently working with a number of couriers to be able to offer our customers more choice for shipping and are hoping to have this live on our site in the next few months.<br/><br/>If you are looking to ship any small/low value parcels we'd be more than happy to offer you our standard mail option with no tracking or delivery guarantees. Just let us know next time you ship and we'll be happy to look at other options for you.<br/><br/>We hope this all helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DP
Service is perfect! I would expect a bit better prices (so we can shop more ;) )

Alena Dyussembayeva
01 May 2014


Many thanks for taking the time to provide us with your comments regarding our service.<br/><br/>We're really pleased that we provided you with a great service and our site was easy to use. <br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AD
The service is great, very fast and easy to use!

Gonzalo Martinez
30 April 2014


Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>It's great to hear that our service worked perfectly for you and that you found our consolidation service useful.<br/><br/>We're so glad you found us and look forward to receiving your next batch of parcels.<br/><br/>Kind Regards,<br/>Tracy.
GM
What an amazing service. I had won some prizes from Microsoft's UK division and they would only ship them locally. Ran to Google for some help and found Forward2Me. They waited for all my packages to gather up gave me a discount and shipped it straight to my house. They shipped it faster to my place then Microsoft shipped it to them! Amazing services.

LORRAINE MUSCAT MICALLEF
30 April 2014

LMM
excellent

Many thanks for your great comment, we really appreciate this.<br/><br/>We hope to be of service to you again soon.<br/><br/>Kind Regards,<br/>Tracy.

Unverified Customer
30 April 2014


Many thanks for taking the time to provide us with your comments, this is very important to us.<br/><br/>We pride our selves on providing good customer care - our customers are our business and we'd like to thank you for your recommendations.<br/><br/>It's good to know that you have appreciated our service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Dedicated customer care service, which is so rare these days, fast response times and cheerful helpful assitance. Will reccomend highly.

Alessandro Ciaffi
30 April 2014


Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really pleased that you appreciate the service we provide and hope to be of service to you for many years to come.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AC
The service is very professional, specially, checking packages content, consolidation of the packages, fast europe shipping, very professioanl A+++++++++

Karen Linnell
29 April 2014


Many thanks for providing us with your comments, we really appreciate this.<br/><br/>That's great to hear that we provided you with an excellent service.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
KL
Excellent Service

Aaron Yanke
29 April 2014


Many thanks for taking time to provide us with your feedback, this is really important to us.<br/><br/>We're really pleased to hear that we provided you with a great service and you were happy with the cost.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AY
great service and price

David Rožić
26 April 2014


Many thanks for your great feedback, we really appreciate your comments.<br/><br/>We're really pleased to hear that we provided you with a first class service and that you were happy with the our packaging and speedy delivery service. <br/><br/>Many thanks for recommending our service and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DR
first-class customer service, excellent durable packaging, shipment arrived even earlier than expected, reasonable price. i highly recommend it! :)

Axel Semb Thunes
26 April 2014

AST
Perfect

Many thanks for the great comments, we really appreciate this.<br/><br/>We're so pleased that you found our service perfect and hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.

Markos Loizos
25 April 2014


Many thanks for providing us with your feedback, this is really important to us.<br/><br/>We're really happy that we provided you with a great service and you found this value for money.<br/><br/>We hope to be of service to you for many years to come.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
ML
Overall a great service with a unique combination for speed on deliveries and value for money!

EFTHIMIOS POLITIS
25 April 2014


Many thanks for your great feedback, we really appreciate this.<br/><br/>We're so pleased that we provided the best service ever, this is a real boost for us. <br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
EP
the best service ever!!!!!

Francis Loh
25 April 2014


We're really happy that you found our service provided you with fast shipping and good communication, thank you for providing us with your feedback.<br/><br/>We hope to ship many more parcels for you in the future and look forward to hearing from you again soon.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
FL
Fast shipping and good communication.
Thank you so much.
Thank you so much.

KONSTANTINOS KYRIAZIS
25 April 2014


Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really pleased that we provided you with a very fast efficient service and you like the idea of us not charging a monthly/annual fee. We're sorry that you thought the service was a little expensive.<br/><br/>We pride ourselves on providing a premium, tracked, door to door courier service, for small low value parcels we are able to offer a standard mail service with no tracking or guarantees. If you would like us to look at this option for you next time you ship please let us know.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
KK
Very fast service and delivery time,but for a small item it is a little too expensive.
I like that there are not any monthly or other fees in order to use your service.
Konstantinos
I like that there are not any monthly or other fees in order to use your service.
Konstantinos

Jelena Smirnova
25 April 2014


We're really pleased to hear that we provided you with a great service, many thanks for your feedback we appreciate this.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
JS
Great service, very fast shipping, thank you !

Roger Anstey
24 April 2014


Many thanks for your great comment.<br/><br/>We look forward to shipping for you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RA
Excellent

Lauren Mcghie
24 April 2014


Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you're happy with our services and that you are looking to ship with us again.<br/><br/>We'll look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
LM
Super job and efficient. Will use again

Marco Bertoli
23 April 2014


Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're so pleased that we provided you with a great service and hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
MB
Great service