UK Parcel Forwarding from £18.85 to United States of America
Customer Feefo Reviews
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forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.
Response:
Thanks for your feedback, we really appreciate it. We look forward to sending your next shipment to you.<br/><br/>James
I am satisfied with everything. The guys give me good discounts on many parcels, ship fast, pack safe, do not damage anything while checking, respond quickly and friendly. Thank you!
however we did find it very expensive indeed it works out double cost for us then say to get somebody we know to post for us. We just did not want to have the hassle of having to bother anybody to post stuff for us. and be able to use a service like yourself. I think concept good but costing poor
Response:
Thanks for taking the time to respond. We're sorry you felt you needed to give us negative feedback. We provide a premium, door to door, fully tracked service to offer our customers the service they expect. We are more than happy to do a price match if you have some one in mind that can provide the same level of service. <br/>We can also consolidate packages for you which helps reduce your shipping costs.<br/>Kind Regards,<br/><br/>James
The packaging was good, as well as communication. All of the process was concise and to the point. I would have only suggested that there be more (cheaper) shipping options available as sometimes, I'm not in such a hurry to warrant usage of a DHL Express service.
Response:
Thanks for your feedback, your views are important to us. If you would like us to look into different shipping options for future shipments then please let us know. Have a good weekend.<br/><br/>James
Service as expected. Rates could be better.
Response:
Thanks for your comments - we provide a premium, door to door, tracked service. <br/>We are more than happy to do a price match if you have some one in mind that can provide the same level of service. <br/>We can also consolidate packages for you which helps reduce your shipping costs.<br/><br/>James
Excellent Service.... only draw back slightly expensive.
Response:
Thanks for your feedback. We use DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look into different shipping options for you then please let us know.<br/>Kind Regards,<br/><br/>James
The idea to be able to ship goods from the UK to Switzerland is fantastic. The delivery of the parcels is pretty quick. I would recommend forward2me to friends.
Response:
Thanks for taking the time to respond - we really appreciate your comments. Have a good weekend.<br/><br/>James
I have used 2 others UK Mail Forwarding services before finding these guys. They were not only extremely helpful with a certain forwarding issue I had but were also very friendly (which I have learned one shouldn't take for granted)
Through the month I am using their service (I use it on weekly basis) there is nothing I can say but good words I can say.
In short, this is simply the best mail forwarding service out there. Period. nothing coming close.
Through the month I am using their service (I use it on weekly basis) there is nothing I can say but good words I can say.
In short, this is simply the best mail forwarding service out there. Period. nothing coming close.
Response:
Thanks for taking the time to leave us with your kind comments. We're glad you're satisfied with our service and we look forward to shipping to you again in the near future.<br/>Many Thanks,<br/><br/>James
I only wish that I had known about you a long time ago, You do what you promised, Very fast dispatch and delivery at very reasonable rates
Thank you and all the best Ian.
Thank you and all the best Ian.
Response:
Many thanks for your comments and we are glad to hear that you are happy with our service. <br/><br/>Have a good weekend.<br/><br/>James
does exactly what I thought it would - and they didn't try to burn you on the postage costs - in fact they helped reduce it by repacking the item ...BONUS!
I'll be using them again.
Regards Glen
I'll be using them again.
Regards Glen
Response:
Thanks for your feedback, we really appreciate it. We're very pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
You need to have more shipping and options (without have to contact the sender) and prices.
The prices for shipping are way to high compared other forwarders.
The prices for shipping are way to high compared other forwarders.
Response:
We're really sorry that you felt you needed to give us negative feedback. We can offer alternative shipping options if you get in touch with us. We will be going live with these on the website soon but as a relatively new company we haven't quite got there yet. Please get in touch via the website and we can let you know the options that we have. <br/>Please be assured that we want to provide the best, most cost effective service for you.<br/>We look forward to hearing from you.<br/>Kind regards,<br/><br/>James
Great service..1st parcel arrived missing an item but it could not be proved who was at fault,the supplier or F2me. Second parcel was 100% and arrived speedily. Overall a great service!
Response:
Thanks for your feedback - we really appreciate it. We're very pleased you were happy with our service and we look forward to helping you again in the future.<br/><br/>James
I found the service Excellent, very helpful and I would recommend to others. I just find the service a little expensive because the way you calculate the weight and size. Other then that Perfect.
Response:
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Good communication
Easy-to-use website
Straightforward process
A little more expensive (but not excessively so) when compared with shipping from USA using same carrier
Easy-to-use website
Straightforward process
A little more expensive (but not excessively so) when compared with shipping from USA using same carrier
Response:
Thanks for taking the time to respond - your feedback is very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>James
Superb service as always. Forward2me is the best invention ever. Now if you could add a 'buy it for me' option as well that would be great.....
Response:
Thanks for taking the time to respond - your views are important to us. We do provide a personal shopper service through e-mail at the moment but this service will be going live on the website in the next month.<br/>Any questions please don't hesitate to get in touch.<br/><br/>James
I rate them excellent because of several things:
1. Incredibly fast written answers (and to the point) to mailed questions.
2. My package was inspected and mailed in a good secured bag.
3. The status-updates and tracking information were accurate.
4. Shipped after they received my payment on forwarding, same day!
Their prices are okay for me, because I value speed and service.
1. Incredibly fast written answers (and to the point) to mailed questions.
2. My package was inspected and mailed in a good secured bag.
3. The status-updates and tracking information were accurate.
4. Shipped after they received my payment on forwarding, same day!
Their prices are okay for me, because I value speed and service.
Response:
Many thanks for taking the time to leave your views - your feedback is important to us. <br/>We're really pleased that your happy with our services and that you like what we do and how we do it - we'll pass on your kind comments to our dedicated team.<br/>We look forward to taking care of your parcels in the future.<br/><br/>Kind Regards,<br/><br/>James
Very pleased with the service & promptness, I also liked that I could track my delivery evert step of the way.
Response:
Your feedback means a lot to us - thanks! We're delighted you were satisfied with our service and we look forward to helping you again in the future.<br/><br/>James
It took a while before my expat friends convinced me this was a good service, and now that I finally subscribed to it, I wish I had done it earlier.
Response:
Thanks for your feedback - we're glad you decided to sign up and you were happy with our service. We look forward to helping you again in the future.<br/><br/>James
Service is good, when ever I sent an email I recieved a reply on time.
I found the service to be expensive compared to others couriers who offer the same service.
I found the service to be expensive compared to others couriers who offer the same service.
Response:
We're delighted to hear that our service was what you were hoping for. Thank you for your feedback - it's really appreciated.<br/><br/>James