myGermany has become part of forward2me. The myGermany service has closed, and forward2me now manages all accounts, addresses, and parcels. For the full story behind the move, see our blog post.
If You Were a myGermany Customer
- Your account has moved to forward2me. It's already been migrated — you just need to create a new password to start using it. Use the link in the email we sent you, or log in at my.forward2me.com.
- You have a new German forwarding address, managed by forward2me. You'll find it in your account under Warehouse Addresses.
- The old myGermany address is closed. It no longer accepts parcels, and anything sent there is returned to the sender — so please use your forward2me address from now on.
If a parcel from your myGermany account still seems to be unaccounted for, contact our Customer Experience team and we'll help.
New Customers
You can register for a free forward2me account to get a German forwarding address, along with addresses in the UK, US, and Japan.
About Your forward2me Account
forward2me accounts are free, with no membership fees. You get 30 days of free storage, Combine & Repack, free Return to Sender, and our Price Match Guarantee, and you can ship with trusted couriers including DHL, FedEx, UPS, and DPD.