Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

Verified Customer
20 May 2021

VC
Great service, kind people, allways willing to help.

Yoshie Kim
20 May 2021

YK
I got 2 CD boxes (classic music) safely from forward2me.
When I have free time, I enjoy, listen to these and other CDs.
I really thanks!!
When I have free time, I enjoy, listen to these and other CDs.
I really thanks!!

Verified Customer
20 May 2021

VC
Paid for a premium shipping service and still have not received a parcel

Hi there.
Many thanks for your feedback.
I am sorry to hear this.
I have checked the status of your DHL shipment, from the tracking, and I can see that a total of 8 packages left our tax free facility on 6th May and a total 7 out of the 8 packages have been confirmed as delivered to your address in Australia, as a partial delivery, on 7th May by DHL.
I will chase the status of the remaining package with DHL immediately and confirm any updates with you directly via email.
We sincerely apologize, once again, for any frustration or inconvenience this issue may be causing you.
I hope this helps you further.
Kind Regards
Hayley
Many thanks for your feedback.
I am sorry to hear this.
I have checked the status of your DHL shipment, from the tracking, and I can see that a total of 8 packages left our tax free facility on 6th May and a total 7 out of the 8 packages have been confirmed as delivered to your address in Australia, as a partial delivery, on 7th May by DHL.
I will chase the status of the remaining package with DHL immediately and confirm any updates with you directly via email.
We sincerely apologize, once again, for any frustration or inconvenience this issue may be causing you.
I hope this helps you further.
Kind Regards
Hayley

Verified Customer
20 May 2021

VC
Wry helpful answering all questions and product came as expected

Hong Ha
20 May 2021

HH
Thank You for Your Excellent Service

Sean Daly
20 May 2021

SD
Highly recommend! Amiee was a big help to me! And some other team members
As a first time user of the service I was skeptical but now I will definitely use their service again
As a first time user of the service I was skeptical but now I will definitely use their service again

Verified Customer
20 May 2021

VC
Fast and reliable shipping!

Verified Customer
19 May 2021

VC
Very quick and helpful service! Thank you team F2M!

Verified Customer
19 May 2021

VC
Fast and efficient. Customer Service responsive and helpful. Would recommend to anyone who plans to shop in the UK .

Markus van der westhuizen
18 May 2021

MVD
Immediate response on all my queries. Support people were efficient and very professional.All parcels very well packaged and consolidated.

elisabeth trenkwalder
18 May 2021

ET
schneller versand, einfache kommunikation und das serviceteam für eventuelle rückfragen ist sehr zuvorkommend.

Verified Customer
18 May 2021

VC
Very satisfied, they forwarded without delay...

Verified Customer
18 May 2021

VC
Crazy fast and transparent costs! Would use again.

Ties Overeinder
18 May 2021

TO
Direct na aankomst pakketje een bericht ontvangen met aanwijzingen voor het doorsturen naar het huisadres. Pakket binnen 2 dagen thuis ontvangen. Perfekt!!

Verified Customer
18 May 2021

VC
The best service ever!

Jake Delaney
18 May 2021

JD
Awesome quick shipping

Verified Customer
18 May 2021

VC
A painless experience forwarding from the UK to the US. Everything came as expected and cleared customs without a hitch.

Verified Customer
17 May 2021

VC
The service was seamless albeit a tad more expensive than other routes so I will reserve it for more premium or premium acquisitions that I need to have quicker than normal.

Azhar Gawarir
17 May 2021

AG
Not that bad cuz it’s cost me more then the items

Verified Customer
17 May 2021

VC
very quick and easy to use! will recommend to all my friends

Verified Customer
17 May 2021

VC
perfect
fast
good
fast
good

Kamal Younis
17 May 2021

KY
Thanks for this service
Thanks for all team
The best service, I like service forward2me
Thanks a lot
Thanks for all team
The best service, I like service forward2me
Thanks a lot

Verified Customer
16 May 2021

VC
Always great service! Communication is top tier! Clear and precise. Easy communication with solutions that are easy.

YUSUF HASSAN
16 May 2021

YH
Best of it is kind I will recommend them to Everyone

Glykeria Panteloglou
16 May 2021

GP
horrible. lost my 200$ package plus 45 gBP for shipping

Verified Customer
16 May 2021

VC
Good service

Wassifa Jomeer
16 May 2021

WJ
Quick and reliable. The price could have be revised, since its a little expensive. Otherwise the website itself is easy to understand.

Verified Customer
16 May 2021

VC
Very good!
Thank you
Thank you

Roy Browning
15 May 2021

RB
Package arrived quickly and safely. Only way for me to get my Pinter beer kits here in the US.

Verified Customer
15 May 2021

VC
No I wouldn't recommend using forwardtome as my purchase from England to Ireland cost me more than my purchase, then I had to pay the duty of around 30 Euro when it got here.

Verified Customer
15 May 2021

VC
Sehr empfehlenswert! Preise stimmen mit erwarteten Kosten überein. Guter schneller Service!

alessandro carniel
15 May 2021

AC
Arrangi shipment, perfect

Verified Customer
15 May 2021

VC
Excellent!

Cat Townsend
15 May 2021

CT
Great, easy to use!

Julia Alexander
15 May 2021

JA
Great service!

Verified Customer
15 May 2021

VC
it works, price to ship is a bit higher then what was advertised

Naif Alghamdi
13 May 2021

NA
Great i would use it again

Verified Customer
13 May 2021

VC
The shipping process for alcohol required manual intervention through support. The entire process wasn‘t always totally clear for me. With some back and forth it worked out fine.

Diana Ruiz
13 May 2021

DR
Quick, professional and easy service.

Andrew Daniels
12 May 2021

AD
it was poor customer service, given a shorter ultimatum than you respond with
would not use again
would not use again

Verified Customer
12 May 2021

VC
website is easy to use and everything arrived on time!

Elena Donatella Giannini
12 May 2021

EDG
professional and really kundalini service, prompt reply

Verified Customer
12 May 2021

VC
Service was easy to use and delivery was quick and reasonably priced. I will continue to use forward2me when the opportunity arises.

Verified Customer
12 May 2021

VC
As usual forward2me did exactly that and I’ve never been let down.
A very good company to use.
A very good company to use.

Gisa
11 May 2021

G
die ganze Abwicklung ist super gelaufen. Ware sehr gut verpackt und alles ist heile angekommen. Die Mitarbeiterinnen waren alle sehr nett und hilfsbereit.

Verified Customer
11 May 2021

VC
As an expat I use Forward2Me for international deliveries from England to Thailand because Amazon’s delivery service (of books, dvds, useful things) has become extremely slow or cancelled altogether. F2M is fast and reliable. In these uncertain times it is essential to maintaining a civilised lifestyle.

Verified Customer
11 May 2021

VC
・大型パッケージや重量物パッケージを個人で発送するより、Forward2Meを利用した方が安い。
・支払いから発送までの対応が早く、ほとんど待たない。
・倉庫の保管期限が長い
・見やすいWebサイトのデザイン。
・支払いから発送までの対応が早く、ほとんど待たない。
・倉庫の保管期限が長い
・見やすいWebサイトのデザイン。

Verified Customer
09 May 2021

VC
All good except the cost of shipping one letter. Almost 37€ after all taxes paid are way over the top. Please get more companies to offer their services in your German warehouse.

Dr. D Williams
09 May 2021

DDW
Quick efficient

Hajime Inoue
08 May 2021

HI
speedy contact and shipping. good service.