customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Charles Bajada
07 October 2013
forward2me basic
CB
Always great service. Cannot us for more. Well done.
Thank you for your feedback. Your comments are important to us.<br/><br/>We're glad to continue to provide you with great service. It's good to hear that our efforts are appreciated - thank you!<br/><br/>We hope to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Viktor Lenz
07 October 2013
DHL Express Worldwide
VL
Fast and cheap, will use again.
Thanks for leaving your comments - your feedback is really important to us.<br/><br/>We're very pleased that you found the service both fast and cheap.<br/><br/>It's great that you will use the service again. We look forward to hearing from you again in the future.<br/><br/>Kind regards<br/>Hilary
Ian Dutton
05 October 2013
DHL Express Worldwide
ID
Great service as always, Thanks.
Thanks for your comments. It's good to hear what our customers think of the service we provide.<br/><br/>We're delighted to continue to offer the same great service that our customers expect and deserve.<br/><br/>Hopefully we will hear from you again in the future?<br/><br/>Kind regards<br/>Hilary
Unverified Customer
04 October 2013
Unknown Shipment Details
Excellent service as always! Fast response, fast delivery!
Thanks for leaving your comments - always good to hear from our customers.<br/><br/>We're pleased that we continue to offer you excellent service with both a fast response time and fast delivery.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
nathanael muscat
04 October 2013
forward2me basic
NM
Forward2me is with you all along, you know your product is in safe hands.
Thanks for taking the time to leave us your comments. Your feedback is important to us.<br/><br/>We're very glad that you feel confident in our service and hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Michal Pardo
04 October 2013
DHL Express Worldwide
MP
Excellent, fast, package well secured. If only the shipping rates were a little lower!
Many thanks for taking the time to leave us with your feedback - it's much appreciated.<br/>it's great to hear that you received your package in good time in well secured. If you'd like us to look at other shipping options for you please don't hesitate to get in touch, we'll be more than happy to look into cheaper options for you.<br/><br/>Kind regards,<br/>James.
Ole Martin Handeland
04 October 2013
DHL Economy Select
OMH
:-)
We're very pleased that you found our service to be excellent.<br/><br/>We look forward to hearing from you again.<br/><br/>Kind regards<br/>Hilary
Oliver Collyer
04 October 2013
DHL Express Worldwide
OC
First parcel arrived on time. I'd mark them as Excellent if they added a prepaid taxes/duty option.
Many thanks for taking the time to leave us with your feedback - much appreciated.<br/>It's really difficult to predict the customs duty/taxes payable as it's different for every item and country and therefore this isn't something that we do. If there's anything else that we can help you with please get in touch.<br/>Have a great day.<br/><br/>Kind regards,<br/>James.
OC
Yeah I'm sure it's not easy but I've used the service 'MyAmericanShopper' from the US and they are able to calculate it precisely by looking up the code for the item(s) being ordered and it then gets charged as part of the DHL shipping fee. It then appears as 'DTP' (Duties Taxes Paid) on the customs documentation and customs in the receiving country then know that they collect the fees from DHL instead.<br/><br/>This saves the buyer a secondary financial transaction.<br/><br/>So I believe it's certainly doable and just depends on your ambitions to be second-to-none for this kind of service in the UK.<br/><br/>All the best<br/><br/>Oliver
ROSALIE SHEDDEN
04 October 2013
DHL Express Worldwide
RS
I received a personalized response when asking for 2 shipments to be packed together - in this automated age that is fantastic! Then the stuff arrived superfast - I really love forward2me!
Thanks for leaving us your very positive feedback - your comments are very important to us.<br/><br/>We are delighted that you received a quick and personal response. We work very hard to provide our customers with a personal service and it is great to hear that this is appreciated.<br/><br/>We look forward to helping you in the future.<br/><br/>Kind regards<br/>Hilary
Deborah Mills
03 October 2013
DHL Express Worldwide
DM
Expensive but very efficient - would be good to have an option for SEA mail for non urgent items
Thanks
Thanks
Many thanks for taking the time to leave us with your feedback, we appreciate it.<br/><br/>We're more than happy to look into different shipping options for you, the majority of the parcels that we ship are sent through DHL's Express premium, fully tracked service. If you would like us to look into different options for future shipments please get in touch.<br/><br/>Kind Regards, <br/>James.
Martin Zimdahl
03 October 2013
DHL Express Worldwide
MZ
Fast and easy. A bit expensive.
Many thanks for your feedback, it's really important to us. <br/><br/>It's great to hear that you found our service to be fast and easy.<br/>We are more than happy to provide different shipping options but these are just not quite available on the website. <br/>If when you receive your invoice and you would like another option please just let us know.<br/><br/>Kind Regards, <br/>James.
Unverified Customer
02 October 2013
Unknown Shipment Details
Good to know that if one courier has problems delivering certain packages, forward2me will come up with an alternative solution to get my packages to me. Good job!
Thank you for taking the time to leave us your comments. Your feedback is important to us.<br/><br/>We work very hard to provide our customers with a personal service and it is great to hear that this is appreciated. <br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Alexandre Beldroegas
02 October 2013
DHL Express Worldwide
AB
Really good and quick service. No problems at all. Another satisfied customer.
Thanks you very much for your positive comments and for taking the time to leave your feedback. This is very important to us.<br/><br/>We're glad the service provided was quick and problem-free!<br/><br/>It's always good to hear from satisfied customers!<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
TONKO KALAUZ
02 October 2013
DHL Economy Select
TK
Great way to deliver goods from UK.
Thanks for leaving your feedback - your comments are important to us. <br/><br/>It's good to know that you felt our service offered you a great way to obtain goods from the UK.<br/><br/>We hope to be able help you with future shipments.<br/><br/>Kind regards<br/>Hilary
Phillip Barden
02 October 2013
DHL Express Worldwide
PB
timely delivery...well packaged...good value for money....very happy
Thanks for your positive feedback - your comments are important to us.<br/><br/>It's great that you were very happy with the service we provide. We're pleased your parcel arrived quickly and that it was well packaged for you.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Angelos Charismas
01 October 2013
DHL Economy Select
AC
Very good trustful site best delivery time! First in everything!!
Many thanks for your kind words. Your feedback is important to us.<br/><br/>We're pleased that forward2me is your first choice!<br/><br/>Hope we can help you again in the future?<br/><br/>Kind regards<br/>Hilary
Isaak Sourmelidis
01 October 2013
DHL Express Worldwide
IS
Excellent service!!! Ultra fast speed. Would definetely recommend. Very friendly and helpful communication.
Many thanks for taking the time to leave your lovely comments. It's always good to hear from our customers.<br/><br/>We're very pleased that you would recommend forward2me to others. It's great that you found us to be helpful and friendly. We work very hard to provide a personal service for our customers and it's really good to know that this is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Moa Melander
01 October 2013
DHL Express Worldwide
MM
Has worked excellent so far!
Many thanks for your feedback - your comments are important to us.<br/><br/>It's great that our service has worked well for you so far.<br/><br/>We hope that you will continue to use the services of forward2me in the future.<br/><br/>Kind regards<br/>Hilary
Francesco Catania LL.B (Melit)
01 October 2013
DHL Express Worldwide
FCL
AAAAA+++++++++ Excellent and fast service!!! Highly recommended!
Many thanks for your very positive feedback. We do appreciate you taking the time to leave your comments which are very important to us.<br/><br/>We're so pleased that you found our service to be excellent and that you would recommend forward2me. We work very hard to provide our customers with a service that is personal but also fast and professional. It is great to hear that this is appreciated.<br/><br/>We hope to be able help you with any future shipments.<br/><br/>Kind regards<br/>Hilary
Pantelis Labros Katsibokis
01 October 2013
DHL Express Worldwide
PLK
Next day delivery to Greece! Excellent Service!
Many thanks for your positive comments.<br/><br/>It's great to hear that we gave you such excellent service! <br/><br/>Hope we can help you again in the future.<br/><br/>Kind regards<br/>Hilary
Filip Sinclair
01 October 2013
DHL Express Worldwide
FS
Everything work out fine
Many thanks for your feedback - your comments are important to us.<br/><br/>We're pleased that everything worked out fine for you with our shipment. We hope you will use the services of forward2me again in the future.<br/><br/>Kind regards<br/>Hilary
Unverified Customer
01 October 2013
Unknown Shipment Details
F2Me service is great. Without them, I would not be able to acquire rare motorcycle parts from outside the US for my restorations. I like that I can choose the grade and cost of shipment that I need for each shipment. ClarkM
Many thanks for leaving your comments - your feedback is very important to us.<br/><br/>We are pleased that you continue to use our service to acquire your motorcycle parts. I hope the restoration work is going well?<br/><br/>I hope we can continue to help you with future shipments...<br/><br/>Kind regards<br/>Hilary
Anonymous Customer
30 September 2013
DHL Express Worldwide
AC
Excellent Service!
Many thanks for your positive comment. <br/><br/>It's great that you thought our service was excellent. We work very hard to provide a personal, but fast and efficient service to our customers. <br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Bruce Schlaitzer
30 September 2013
DHL Express Worldwide
BS
Continuing to provide the same excellent service. Personal intervention always available as and when necessary!
Many thanks for taking the time to leave your comments. It is always good to hear from our customers.<br/><br/>We are very pleased that you continue to be impressed with our service. We work very hard to provide our customers with a personal service that is both efficient and professional. It is great to hear that our work is appreciated.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind regards<br/>Hilary
Aldo Vagnarelli
30 September 2013
DHL Express Worldwide
AV
No problem. Very fast shipping.
Thanks for your comments - your feedback is important to us.<br/><br/>We're very pleased that your parcel arrived without any problems and that you were pleased with the speed of delivery.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards<br/>Hilary
Domenico Polidoro
30 September 2013
DHL Express Worldwide
DP
timely accurate excellent
Many thanks for your positive comments - your feedback is important to us.<br/><br/>We're very pleased that you found our service timely, accurate and excellent. We work very hard to provide our customers with a professional and personal service and it is great when the services offered are appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Roberto Lombardini
30 September 2013
DHL Express Worldwide
RL
Perfect, the service has been amazingly fast and reliable!
Many thanks for your positive comments - we're always pleased to read our customers feedback.<br/><br/>It's great that you found the services offered 'perfect'; always good to hear!<br/><br/>We hope you will use forward2me again in the future.<br/><br/>Kind regards<br/>Hilary
rose vella
29 September 2013
DHL Express Worldwide
RV
good service but expensive postage to malta.I who use your services would like u to start sending my packages WITH STANDARD POSTAGE NOT BY DHL.I CANT AFFORD PAYING THOSE PRICES ON POSTAGE ANYMORE OTHERWISE I GO ELSEWHERE.MANY THANKS AND WISH U GOOD DAY
KIND REGARDS ,
ROSE VELLA
KIND REGARDS ,
ROSE VELLA
Many thanks for your feedback, it's really important to us.<br/><br/>We do provide a Basic No frills service along side the DHL premium door to door tracked service. If you are not accessing/seeing this basic service for any reason please do not hesitate to contact us on your next shipment and we'll organise this for you.<br/><br/>Hope this all helps and we hope you will continue to use forward2me as your preferred parcel forwarding company.<br/><br/>Kind Regards,<br/>Janet<br/><br/>Janet Grundy<br/>Operations Director
Cara Kuball
28 September 2013
DHL Express Worldwide
CK
Quick and smooth, from order to delivery. Thank you!
Many thanks for your comments - your feedback is important to us.<br/><br/>We're very pleased that the service provided went quickly and smoothly for you.<br/><br/>We hope we can help you again with any future shipments.<br/><br/>Kind regards<br/>Hilary
Jozef Zubrik
28 September 2013
DHL Express Worldwide
JZ
Not sure how the final shipping price is calculated.
Many thanks for your feedback, it's important to us.<br/><br/>The final shipping price is determined by the volumetric weight of the parcel - this is the amount of space this takes up on the aeroplane.<br/><br/>We have a Pricing page on the website where you can enter dimensions and weights of the parcel and it will give you the shipping price to your country.<br/><br/>If you need any help with this, please do not hesitate to get in touch.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Daniele D'Angelo
28 September 2013
DHL Express Worldwide
DD
Servizio impeccabile. Velocissima consegna, ottime comunicazioni.
Thank you for taking the time to leave your feedback. Your comments are important to us. Hope you don't mind but we've translated your comments using Google Translate:<br/><br/>"Impeccable service. Very fast delivery, excellent communication".<br/><br/>We're delighted that you had impeccable service from us and that you were pleased with the speed of delivery and our communication with you.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Ivo Filipe
27 September 2013
DHL Express Worldwide
IF
Great service. Fast, reliable and with a fantastic support!
Thank you for your positive comments - we do appreciate you taking the time to leave your feedback. <br/><br/>We're very pleased that you had great service from us and hope to help you again in the future. We work hard to provide our customers with a fast, reliable and friendly service and it is good to hear that it is appreciated.<br/><br/>Kind regards<br/>Hilary
Giuseppe Genga
27 September 2013
DHL Express Worldwide
GG
Great service: fast and with a very reactive customer service. Well done!
Thank you for your feedback - we do appreciate you taking the time to leave your comments. <br/><br/>We're very pleased that you had great service from us and hope to help you again in the future. We work hard to provide our customers with a fast, reliable and friendly service and it is good to hear that it is appreciated.<br/><br/>Kind regards<br/>Hilary
Andrea Henter
27 September 2013
DHL Express Worldwide
AH
I am more than satisfied with forward2me, they were prompt to my request, they were kind and the packet was sent rapidly.
Many thanks for your positive comments and for taking the time to provide us with your feedback - this is very important to us.<br/><br/>It is really good that we exceeded your expectations. It's great to hear that you found our staff kind when dealing with your request and that you were dealt with promptly. We work hard to provide our customers with a quality, personal service and it is always good to hear that it is appreciated. Thank you!<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Sotiris Anastasiou
27 September 2013
DHL Express Worldwide
SA
Very fast shipping!! Excellent service!
Many thanks for your positive comments.<br/><br/>It's great that you thought our service was excellent. We work very hard to provide a personal, but fast and efficient service to our customers.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Pierpaolo Conti
26 September 2013
DHL Express Worldwide
PC
Perfect!! Ship is very very fast
Thanks
Thanks
Many thanks for your comments. Your feedback is very important to us.<br/><br/>It's great that you found the service 'perfect' - always good to hear! <br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
ARONNE ROCCANOVA
26 September 2013
DHL Express Worldwide
AR
Ottimo servizio, veloce e preciso. Consigliato!
AR
Ottimo servizio
Thank you for taking the time to leave your feedback. Hope you don't mind but we've translated your comments using Google Translate:<br/><br/>"Great service, fast and accurate. Recommended!"<br/><br/>We're very pleased that you were satisfied with our service - finding it both fast and accurate and that you would recommend the service to others. Your positive feedback is very important to us.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Unverified Customer
26 September 2013
Unknown Shipment Details
Great Service
Thank you for your feedback - we do appreciate you taking the time to leave your comments. <br/><br/>We're very pleased that you found our service to be 'great'. <br/><br/>We hope you will use the service again in the future.<br/><br/>Kind regards<br/>Hilary
Irene Owen
25 September 2013
DHL Express Worldwide
IO
Great service. Everything went very smoothly. No unexpected costs or extra fees. I will definitely be using forward2me in the future.
Many thanks for your positive feedback. Your comments are really important to us. <br/><br/>We are pleased that everything went smoothly and that you were happy with both the price and the service in general.<br/> <br/>It's really good to know that you will be using our services again in the future and we look forward to hearing from you soon.<br/><br/>Kind regards<br/>Hilary
Valter Fonseca
25 September 2013
DHL Economy Select
VF
Amazing service!!!!!
Thank you for your feedback - we do appreciate you taking the time to leave your comments. <br/>We're very pleased that you found our service to be 'amazing'. <br/>We hope you will use the service again in the future.<br/><br/>Kind regards<br/>Hilary
Lene Linnemann
25 September 2013
DHL Economy Select
LL
Really fast and reliable service!! Will be happy to use them again :)
Many thanks for your positive feedback. Your comments are really important to us.<br/>We are pleased that you found the service fast and reliable.<br/>Great to hear that you will be happy to use the service again. We look forward to helping you in the future.<br/><br/>Kind regards<br/>Hilary
Miguel Costa
25 September 2013
DHL Express Worldwide
MC
Simple and fast. But a choice of different delivery options instead of automatically assuming express delivery would have been better.
Many thanks for your feedback, it's important to us.<br/><br/>We are more than happy to provide different shipping options but these are just not quite available on the website.<br/>If when you receive your invoice and you would like another option please just let us know.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet Grundy<br/>Operations Director
MC
Ok, I should have asked at the time. Upgrading your rating, also for replying to my feedback :)
James Bonner
25 September 2013
DHL Express Worldwide
JB
Delivery was fast, affordable and I could track the progress of my order through the mail. Thank you, I'll definitely be using forward2me again!
Many thanks for leaving your comments. Your feedback is very important to us.<br/><br/>We are very pleased that your package arrived quickly and that you were happy with the cost. It is good to know that you found the tracking system useful too.<br/><br/>Glad to note that you will be using our service again in the future. We look forward to hearing from you again soon.<br/><br/>Kind regards<br/>Hilary
Mario Rauchenberger
25 September 2013
DHL Economy Select
MR
Very nice contact, perfect service, well packed - very fast shipping.
i recommend this service!!!
i recommend this service!!!
Thank you for your positive feedback and for taking the time to submit your comments. Your feedback is very important to us.<br/><br/>We're very pleased that you were satisfied with everything - contact, service, packaging and shipping and that you would recommend our service.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
brendan chase
24 September 2013
forward2me basic
BC
As always professional. Quick. Helpful. Will use again and happy to promote to family ect
Thank you for your positive feedback. Your comments are important to us. <br/><br/>It's great that you found our service to be quick and that you found us 'helpful' and professional. We work very hard to provide our customers with a personal service and it is good to hear that it is appreciated. <br/><br/>We're very pleased that you would recommend us to your family and we look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Ricardo Sousa
24 September 2013
DHL Express Worldwide
RS
excellent
Thank you for your positive feedback. Your comments are important to us. <br/><br/>It's great that you found our service to be excellent.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Giovanni Grande
24 September 2013
DHL Express Worldwide
GG
Very fast, excellent communication and problem solving attitude
Thank you for your positive feedback. Your comments are important to us.<br/><br/>It's great that you found our service to be fast and that you were pleased with the excellent communication and problem solving abilities of our staff. We work very hard to provide our customers with a personal service and it is good to hear that it is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Magnus Kruckenberg
24 September 2013
DHL Economy Select
MK
Excellent service. Fast and no hassle.
Thank you for your feedback - we do appreciate you taking the time to leave your comments.<br/><br/>We're very pleased that you found our service to be fast and hassle-free.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Unverified Customer
24 September 2013
Unknown Shipment Details
Excellent service, professional and serious.
Many thanks for taking the time to leave your comments - this is very important to us.<br/><br/>It's great that you thought that we provided an excellent service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Sheila Thackeray
24 September 2013
DHL Express Worldwide
ST
Fantastic service
Many thanks for your feedback. It is really important to us.<br/><br/>Great that you thought our service was 'fantastic'!<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary