customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Edward Corcoran
18 November 2013
DHL Express Worldwide
EC
Very quick turnaround and delivery, will use again
Emanuel Agius
18 November 2013
forward2me basic
EA
I love the professional way you deliver items. All the process is Flawless.
I would love also to have a Lower Rate (Slower delivery) option.
I would love also to have a Lower Rate (Slower delivery) option.
Thank you for your comments.<br/><br/>We're delighted you feel we offer a professional service and the word "flawless" is great to read!<br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. Please contact us for more information.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Emanuel Luís
18 November 2013
DHL Express Worldwide
EL
Fast and very realiable, it was my first time and i recomend it
Many thanks for leaving your comments.<br/><br/>It's great that you felt we offered a fast, reliable service.<br/><br/>We are always pleased to hear that you would recommend our services.<br/><br/>We hope to help you again with any future shipments.<br/><br/>Kind regards, <br/>Hilary.
Diogo Luis
18 November 2013
DHL Express Worldwide
DL
The only thing is that it could be more options for shipping so it could take longer and be less expensive. That way things with smaller value could also be consider.
Best Regards,
Diogo Luis
Best Regards,
Diogo Luis
Thanks for your comments - customer feedback is really important to us and helps us to improve our service.<br/><br/>The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
Ricardo Cabral
18 November 2013
DHL Express Worldwide
RC
Fast and secure
RC
Fast and secure.
Thanks for your feedback - your comments are important to us.<br/><br/>We're pleased you feel we offer a fast and secure service and hope you will ship with us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Alexis Vandersteen
18 November 2013
DHL Express Worldwide
AV
Very fast delivery! Maybe the price is a bit too high, but the rest is perfect
Thank you for your feedback - your comments are important to us.<br/><br/>We're glad you felt the service was very fast. <br/><br/>However, we are sorry you felt the cost was a bit too high. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
jørgen stjernholm christiansen
18 November 2013
DHL Express Worldwide
JSC
quick and excellent +informative service.
Many thanks for leaving us your comments.<br/><br/>We are very pleased that you felt our service was informative as well as quick. That's good to hear!<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Anna Cvijic
18 November 2013
DHL Express Worldwide
AC
Very good! Quick service, I´m really satisfied!!
Thank you for your feedback - your comments are important to us.<br/><br/>It's great that you were really satisfied with the service offered. <br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Panayiotis Artemiou
18 November 2013
DHL Express Worldwide
PA
forward2me received the package, within 10 minutes i received an email with invoice, i paid the invoice, within 10 minutes i got the tracking code. Excellent service, highly recommended.
Many thanks for your feedback and kind comments, it's much appreciated.<br/><br/>We have looked after many of these for many customers and understand how important a fast turn around is especially when it's a new phone..<br/><br/>Enjoy your item and we look forward to looking after more parcels for you in the future.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Marcos Reis
18 November 2013
DHL Express Worldwide
MR
Serviço de 5 estrelas, rápido, profissional. Quando precisar não hesitarei em recorrer de novo aos serviços deles.
Many thanks for taking the time to leave us your comments. I hope you don't mind but I've translate them using Google Translate: <br/><br/>"5 star service, fast, professional. When you need not hesitate to use their services again."<br/><br/>It's fantastic that you will not hesitate to use our services again. We work very hard to provide our customers with a fast, professional and personal service and it's great when this is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Mikkel Gunvald
18 November 2013
DHL Express Worldwide
MG
Very good and fast service.
Thanks for your feedback - your comments are important to us.<br/><br/>We aim to provide our customers with a fast, professional and personal service and it's great that you feel we have fulfilled this aim.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Tonny Joost
18 November 2013
DHL Express Worldwide
TJ
Superb service as always....no one does it better.
Thanks you for leaving such positive comments.<br/><br/>It's great to read "no one does it better" - a lovely thing to say!<br/><br/>We hope you will continue to enjoy superb service with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Luis Narquel
18 November 2013
DHL Express Worldwide
LN
Excellent service
Thanks for your feedback.<br/><br/>It's great that you feel we offer an excellent service and hope you will continue to use our shipping service in the future.<br/><br/>Kind regards, <br/>Hilary.
Henrik Nylen
18 November 2013
DHL Express Worldwide
HN
Fast delivery. Good service
Thanks you for leaving us your comments.<br/><br/>We're pleased you felt we offered a fast, good service and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Hameedullah Khan
18 November 2013
DHL Express Worldwide
HK
I just wish forward2me also operated in USA too, so I could have used their awesome services from their too. I hope soon they will open there. Good work guys!
Nuno Silva
18 November 2013
DHL Express Worldwide
NS
Excelent service! Fase and reliable!
Thank you for your comments - customer feedback is important to us.<br/><br/>It's great that you thought our service was excellent. We aim to offer a fast, reliable and yet personal service to our customers and it's lovely when this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Thomas Sørensen
18 November 2013
DHL Express Worldwide
TS
Extremely good! Received my package the day after it arrived at my forward2me address!
Many thanks for your feedback - your comments are important to us.<br/><br/>It's great that you felt the service offered was extremely good.<br/><br/>We hope you will continue to ship with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Daniele Di Leo
18 November 2013
DHL Express Worldwide
DDL
Ho acquistato un iphone 5s...appena arrivato all'indirizzo di forward2me.... Mi hanno contattato tramite email e mi hanno rispedito il pacco.....la spedizione é partita alle 3 di pomeriggio e alle 10 di mattina del giorno dopo avevo già il telefono in mano.....bhe che dire....non ho parole....BRAVI VERAMENTE.... Consiglio a tutti quelli che vogliono fare acquisti in uk di utilizzare questo servizio.... Grazie
Many thanks for taking the time to leave us your comments. I hope you don't mind but I've translate them using Google Translate:<br/><br/>"I bought an iphone 5s ... just arrived at the forward2me .... They contacted me by email and I returned the pack ..... shipping is started at 3 pm and at 10 am the next day I had the phone in hand ..... well, that is .... i have no words .... REALLY GOOD .... Advice to all those who want to shop in uk to use this service .... thanks"<br/><br/>We're really pleased that you would recommend our services to others. It's great to be able to offer a high standard of service to our customers and even better when it is appreciated!<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
audun tvedten
16 November 2013
DHL Economy Select
AT
Very streamlined service. I didn't have to do anything. I just ordered what I wanted. And when they received the item, they sent me a paypal invoice, paid, and the package was shipped via DHL in very timely fashion :o) Thanks!
Many thanks for your positive feedback. Customer opinion is very important to us.<br/><br/>We're delighted that you seem more than happy with the service offered and that everything went smoothly for you.<br/><br/>We hope you will continue to use our service to ship parcels for you in the future.<br/><br/>Kind regards, <br/>Hilary.
Llana Hamilton
16 November 2013
DHL Express Worldwide
LH
Delivery time was good and packaging good. Cost was excessive- same price as the small book purchased. I would not plan to use forward 2 me again
Thanks for leaving us your comments.<br/><br/>We're pleased that your thought both the delivery time and packaging was good. However, we are sorry you felt the cost was excessive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
Dinas Elni Marini Punawan
16 November 2013
DHL Express Worldwide
DEM
Excellent service albeit a bit expensive. But they are almost accurate in their shipping quote so customers know upfront how much the cost is going to be.
Many thanks for your comments. Customer feedback is very important to us.<br/><br/>It's great that you thought we offered an excellent service and that the shipping costs we quoted were accurate.<br/><br/>With regard to the price, the price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me. <br/><br/>We hope you will continue to use us to process your parcels in the future.<br/><br/>Kind regards, <br/>Hilary.
Menelaos Christophi
15 November 2013
DHL Express Worldwide
MC
great service and super fast response and shipping. Thank you!
Thanks for your feedback - your comments are important to us.<br/><br/>We're delighted you thought our service was super fast and hope you will use us to handle your parcels in the future.<br/><br/>Kind regards, <br/>Hilary.
Carsten Manns
15 November 2013
DHL Express Worldwide
CM
works really fine, fast delivery,
no monthly fees. easy to setup, easy to use.
recommended from me!
no monthly fees. easy to setup, easy to use.
recommended from me!
Many thanks for leaving such positive comments.<br/><br/>It's great that you would recommend our service. We continue to work hard to provide our customers with a service that is both easy to use and fast, professional and personal. <br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
CM
i have some suggestion for your service.<br/><br/>If you could offer more shippingoptions/carrier like fast delivery /expensive, slower delivery/cheaper.<br/><br/>Pics of the parcel (TOP/SIDE) when the parcel arrived in your house could be helpful, incl. a pic of the content. and collecting/repacking (parcel->flat envelope) to ship together is usefull to save shippingcosts. e.g. when you receive a big parcel it could be cheaper to repack it to a flat envelope. or to collect two parcels till the customer want to repacking them in a new box to shipt them together...
Sune Trudslev
15 November 2013
DHL Express Worldwide
ST
Worked like a charm, fast forwarding, but the shipping was as expensive as the product, which makes it something I'd rarely use.
Thanks for your feedback - it's much appreciated. <br/><br/>It's great that you were pleased with the service generally.<br/><br/>With regard to the price, the price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me. <br/><br/>We hope you will continue to use us to process your parcels for forwarding to your home address, possibly with an alternative delivery option?<br/><br/>Kind regards, <br/>Hilary.
Antonio Cicorelli
15 November 2013
DHL Express Worldwide
AC
Servizio serio ed affidabile.
Thanks for your comments. I hope your don't mind but I've translated you feedback using Google translate:<br/><br/>"Serious and reliable service."<br/><br/>It's great that you felt the service was both serious and reliable. We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Michael Zammit
14 November 2013
DHL Express Worldwide
MZ
I am happy with the service provided. I was never disappointed!
Many thanks for your comments.<br/><br/>It's good to hear you were happy with the service provided.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
anthony mitchell
14 November 2013
DHL Express Worldwide
AM
excellent i deal with a women called treacy i do not know her, but i think she is brilliant.
Many thanks for your feedback - it's important to us.<br/><br/>We think Tracy is brilliant too so it's lovely that you've endorsed that for us. We'll ensure that your kind words are passed on to her.<br/><br/>We look forward to receiving and looking after more parcels for you in the future.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Ralph Fock-yune
14 November 2013
DHL Express Worldwide
RF
fast delivery.thank you
Thanks for your feedback.<br/><br/>We've pleased you were happy with the speed of the delivery and hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Nephi Walton
14 November 2013
DHL Express Worldwide
NW
Excellent Friendly, fast service!
Many thanks for leaving your feedback - your comments are important to us.<br/><br/>It's always good to hear that you, our customer, thought we offered a friendly service. we try very hard to go the extra mile and give a our customers not only a fast and efficient service but also the personal touch.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Spyridon Gazis
14 November 2013
DHL Express Worldwide
SG
Excellent service and I'm very satisfied.
Thank you very much
Thank you very much
Thanks for your comments.<br/><br/>It's always good to hear from a very satisfied customer! We are delighted that you thought we offered an excellent service and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Brian Foster
14 November 2013
DHL Express Worldwide
BF
Fast and efficient, thank you!
Many thanks for you feedback - your comments are important to us.<br/><br/>It's good that you thought we offered both a fast and efficient service.<br/><br/>Hopefully you will use our services again in the future?<br/><br/>Kind regards, <br/>Hilary.
John Bothe
14 November 2013
DHL Express Worldwide
JB
Great, fast service.
Many thanks for your feedback. We're pleased you thought our service was both great and fast.<br/><br/>We hope you will use forward2me again in the future.<br/><br/>Kind regards, <br/>Hilary.
Dalmau Maestre Fran
13 November 2013
DHL Express Worldwide
DMF
Forward2me is fully trusted. They are very quick to answer any question, are very professionals and offers a fast service.
Totally recommended.
Totally recommended.
Many thanks for leaving such positive comments.<br/><br/>It's great that you would totally recommend our service. We work very hard to provide our customers with a fast professional and personal service and it is always good to hear when this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Martin Widmark
13 November 2013
DHL Express Worldwide
MW
While DHL express is fast, they also try to deliver to my home address during office hours. I'm not at home at that time, of course. DHL have a service point just around the corner from where I live, it would be much more convenient if I could pick up my stuff there.
Many thanks for your feedback - it's really important to us.<br/><br/>We are more than happy to help you with this. Please get in touch next time you have a shipment with us, we can supply a local telephone number for you for DHL to make arrangements and we can also put a note on the parcel before it leaves us here.<br/><br/>Hope this all helps.<br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
J.A. Koenraad
13 November 2013
DHL Economy Select
JK
Two worsd: Excellent, perfect !
JK
Quick response and a very good communication ans situation updates by amail.
Thanks you for taking the time to leave us your comments - your feedback is important to us.<br/><br/>It's great that you were pleased with both the response time and our communications with yourself.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
sara naar
13 November 2013
DHL Express Worldwide
SN
Very efficient. Fair pricing. Would use again.
Thanks for your comments and feedback - it's much appreciated.<br/><br/>Really pleased to hear that you would use our service again following a good experience last time.<br/><br/>We look forward to looking after your parcels again for you.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Raúl Herrero Barrado
13 November 2013
DHL Express Worldwide
RHB
Excelente servicio y muy rápido!! Un 10!
Many thanks for leaving your comments. I hope you don't mind but I have translated them using Google Translate:<br/><br/>"Excellent service and very quick! A 10!"<br/><br/>It's great that you felt we gave you excellent and quick service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Geraldine Morgan
13 November 2013
DHL Express Worldwide
GM
Very good fast efficient affordable service. I always use Forward 2 me.
Many thanks for your kind comments.<br/><br/>It's fantastic to read that you always use forward2me - great news!<br/><br/>We're pleased that you feel our service is fast, efficient and affordable.<br/><br/>We hope you will continue to use our service in the future.<br/><br/>Kind regards, <br/>Hilary.
Janette Pereira
13 November 2013
DHL Express Worldwide
JP
Parcel arrived very quickly. It is a bit expensive when you have one item forwarded but I think it is fine when you have several parcels. I will have about 3 items to forward this time so will see how it goes. :)
Many thanks for taking the time to feedback to us - your comments are much appreciated.<br/><br/>You're absolutely right it is more cost effective to handle more parcels in one shipment.<br/>Really pleased to hear that you're choosing to consolidate your parcels this time around. If we can help in any way please do not hesitate to get in touch.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Renzo De Renzi
13 November 2013
DHL Express Worldwide
RDR
Excellent service, fast forwarding to Italy !!!
Many thanks for your comments. Customer feedback is important to us.<br/><br/>It's great to hear that you thought our service was excellent and that your package arrived quickly in Italy. <br/><br/>We hope you will use the services of forward2me again for any future shipments you may have.<br/><br/>Kind regards, <br/>Hilary.
Ann Gay
12 November 2013
DHL Express Worldwide
AG
The service was excellent. The delivery couldn't have been faster. I received a package from the UK to California in about the same time it takes for something to arrive from the east coast of the US. I recommend this highly!
Many thanks for your very positive feedback - your comments are really important to us.<br/><br/>We're very pleased that you thought our service was excellent and that your package arrived quickly. It's great to read that you would recommend the service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Francesco Catania LL.B (Melit)
12 November 2013
DHL Express Worldwide
FCL
Excellent and fast service!!!! It is great to find a company that cares, and does the right thing. I promise you that you will have our business for a long time to come.
Many thanks for leaving your comments - your feedback is very important to us.<br/><br/>Great news that you will be using our services again in the future. We work very hard to provide our customers with a fast and personal service and it's good to hear when this is appreciated.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind regards, <br/>Hilary.
Kevin Winfield
12 November 2013
DHL Express Worldwide
KW
Another great bit of service from forward2me. I've had the benefit of their service several times now and they continue to do an outstanding job at getting my purchased wares safely (and reasonably cheaply) from the UK to me here in Canada. Thanks again for a great job!
Many thanks for leaving us such positive feedback. It's great to be appreciated!<br/><br/>It's fantastic for us to read that you continue to use our service and that your purchases arrived in Canada safely.<br/><br/>We hope you will continue to send parcels with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Unverified Customer
12 November 2013
Unknown Shipment Details
Absolutely fantastic service. Use these guys all the time and the service is just amazing!
Many thanks for your kind comments. Your feedback is really important to us.<br/><br/>We are pleased to be able to offer you such a fantastic service and hope that you will continue to ship with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Emma Jones
12 November 2013
DHL Express Worldwide
EJ
Quick service. Took under a week from ordering to the goods arriving in Australia.
Thanks for your comments - your feedback is important to us.<br/><br/>It's great that the service offered was quick and that your goods arrived in Australia in under a week.<br/><br/>We hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
JOHN COLLINS
12 November 2013
DHL Express Worldwide
JC
Thanks for the fantastic super quick service you provide. After much searching for my product that was no longer available in Australia I found it in the UK. The forward2me team provided a super quick delivery to Sydney without any hassles. I would strongly recommend your services to anyone, anywhere. Cheers!
Thank you so much for your lovely comments. We really appreciate our customers taking the time to leave their feedback.<br/><br/>It's great to hear that you would recommend our services to anyone, anywhere.<br/><br/>We work very hard to provide our customers with an easy, fast and efficient service and it's great when this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Janet Jelpke
11 November 2013
DHL Express Worldwide
JJ
Excellent service as always. The package was very securely wrapped and it was delivered by DHL within two days. Not cheap, but worth every penny. I am so pleased that I have a way of getting goods delivered when a store won't send them to my country without bothering aged parents to ask them to send parcels on. It is a great service.
Many thanks for leaving us such positive comments.<br/><br/>It's great to be able to provide you with an excellent service that is both quick, efficient and personal. We're pleased that your package arrived securely wrapped and within 2 days.<br/><br/>We hope you will continue to use our services in the future.<br/><br/>Kind regards, <br/>Hilary.
mariella beck
11 November 2013
DHL Express Worldwide
MB
Great service keep it up
Many thanks for your comments.<br/><br/>We're delighted that you felt we gave you great service and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Rickard Romfo
11 November 2013
DHL Economy Select
RR
Easy to use. Fast communications. Service is being delivered exactly as advertised.
Thanks for your comments - your feedback is important to us.<br/><br/>We're pleased that you found the service easy to use and felt that we did exactly as advertised. We work hard to provide our customers with a fast, reliable and personal service and it's great to hear when this has been appreciated.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Ferdinand David
11 November 2013
DHL Express Worldwide
FD
Awesome and reliable service from beginning to end
Thank you for your positive comments - your feedback is really important to us.<br/><br/>It's great that you thought our service was awesome and reliable.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.