customer reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.763056031474%
4
2.5065042198109%
3
1.034329589441%
2
0.65994035154515%
1
1.7640713243226%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
BC
Reliable, communicative and fast service! Highly recommended!
Unknown Country
TNT Economy Express
TC
Can be slightly expensive but the service they provide is excellent. I love the fact that you now have options to pick from. Keep up the good work!
Unknown Country
DHL Economy Select
JH
Purchased some goods on eBay, where delivery to Norway was not possible. I then used the address supplied by Forward2me. The service worked seamlessly, and I received the goods 3-4 business days after I specified type of delivery at the Forward2me web page.
Unknown Country
DHL Express Worldwide
EW
Really tremendous service, I was honestly slightly skeptical at first but everything from the communication to the timing on the one package I had shipped was excellent!
Unknown Country
DHL Economy Select
FM
It took a bit longer then 3 days, was a week i think.. but I got my ships :-)
Unknown Country
UPS Standard Single
KH
quick and personal Service, adequate shipping cost.
Unknown Country
DHL Economy Select
DG
Great service
Unknown Country
DHL Express Worldwide
PJ
Super fed service, fungerer bare
Unknown Country
UPS Express Saver
DW
Last information of name and address for shipping was neglected these cause big problem for sender / receiver. I have to work too hard for me to get my packages back.
forward2me
All address and contact information is entered by the customer when they first set up the account. The system will capture when information is missing and on those occasions the customer will be contacted and the missing information requested. On this occasion changes in details where required after the shipment had been dispatched making it more difficult to amend the details with the courier and in turn this created delays. We will always work with the customer when difficulties are experienced during shipping and I know we tried our best on this occasion to resolve the matter as soon possible.
Unknown Country
TNT Economy Express
MF
I have been a loyal customer to this company for years and they are always highly efficient in handling packages and they charge you a promised price. A new positive feature is their new feature; choose if you want it shipped now or together with more items. And you can now even use your preferred courier company. Thanks a lot to these heroes! Recommended without any reservations.
Unknown Country
DHL Express Worldwide
SS
I was pleasantly happy with the speed of things dealing with forward2me. They were to quick to dispatch the orders, and Tracey from Customer Service was very helpful in clarifying my queries.
Unknown Country
DHL Express Worldwide
N
Great stuff. Very quick delivery, good contact with customer service. Just wish that the prices are a bit lower :)
Unknown Country
DHL Express Worldwide
TE
Customer service and delivery are great!
Unknown Country
DHL Express Worldwide
DC
Great service. Fast service and good communication. I look 'forward' to use this service again.
Unknown Country
DHL Express Worldwide
VR
Bit of a mix-up with the store I bought it from but I received the headphones pretty quickly afterwards. Thank-you
Unknown Country
DHL Economy Select
F
Although forward2me has a superior customer service compared with bigger companies, I was told by an assistant that my parcel would arrive in 2 business days. It took a all week.
Unknown Country
DHL Express Worldwide
RM
shipping from uk to uk was very slow it was fast to malta becouse i payed for good shipping
forward2me
Hi Ronald,<br/>There was a slight delay with receiving the goods from the retailer which was due to an error on our part. Occasionally mistakes can be made but we always make sure the customer is kept informed if that should happen. I'm glad the last part of the process went smoothly. Many thanks for using forward2me.
Unknown Country
DHL Economy Select
GM
Swift, fast and easy
Unknown Country
DHL Express Worldwide
AR
Not super fast, but steady.
Unknown Country
DHL Express Worldwide
AS
Excellent service by Forward2me. I wish I knew about them sooner.
Unknown Country
Untracked Budget
M
Excellent service and options for posting items out to Australia.
Unknown Country
DHL Express Worldwide
NJ
Very fast although VERY expensive
Unknown Country
forward2me basic
CM
Quick, affordable and safe. Used their services a few times now and so far, everything has gone well & smooth. Very happy! Thank you Forward 2 Me!
Unknown Country
DHL Express Worldwide
DD
excellent service
Unknown Country
DHL Economy Select
GR
The item reached them the same day it was sent by UK supplier (faster than predicted) and then dispatched to me same day.
Unknown Country
DHL Economy Select
F
Excellent customer service!!
Unknown Country
Untracked Budget
ST
nice.
Unknown Country
DHL Express Worldwide
AG
Amazing service! Will definitely use this service again. Thanks!
Unknown Country
forward2me basic
CF
The shipping process is very good and the estimation system is very accuarate. The package arrived with in 1 week. Thanks a lot forward to me
Unknown Country
Untracked Budget
NW
I just stumbled across your website by chanced + very glad I did. I'll certainly be using your services again!
Unknown Country
DHL Express Worldwide
BG
As always great service.
Unknown Country
DHL Express Worldwide
MI
not advisable if purchasing large n heavy items more than 3kg. some items cannot be consolidated to save shipping cost.
Unknown Country
DHL Express Worldwide
TAS
I like it speacialy when choosing method of delivering, Super Fast.
Unknown Country
DHL Express Worldwide
BA
Speedy, reliable, straightforward, no drama!
Unknown Country
DHL Express Worldwide
EL
Very fast delivery! Automotive parts not available in Canada & all it takes is two days
to received the items. Your service far exceeds my expectations! Keep up the good work. THANKS!
Unknown Country
DHL Express Worldwide
AS
Great service to australia
Unknown Country
Unknown Shipment Details
Works well!
Unknown Country
DHL Express Worldwide
FS
my Apple watch, thanks to your service, came to my house in a single day,
absolutely exceptional !!! Thanks for everything
Unknown Country
DHL Express Worldwide
MS
Zeer snelle manier om goederen die in Het Verenigd Koninkrijk te verkrijgen zijn, maar hier niet, toch aan te kopen: Besteld dinsdag laat, thuis geleverd op vrijdagvoormiddag.
Unknown Country
DHL Express Worldwide
FI
Excellent service. Extremely fast delivery. Will use more in the future.
Unknown Country
DHL Express Worldwide
AKM
Been using forward2me service for awhile and I can say that I'm satisfy, hopefully in the future they can include parcelforce and royalmail as an option in forwarding parcel as it is a more economic option.
Unknown Country
DHL Economy Select
AC
Serviço rápido e eficaz.
Unknown Country
DHL Express Worldwide
BM
very quick, cost effective, and efficient no ******** service - exactly what i needed, when i needed it, would definitely recommend and use again!
Unknown Country
DHL Express Worldwide
DS
I am very happy with forward2me, excellent all the way. Very friendly customer service team. Two thumbs up.
Unknown Country
DHL Express Worldwide
TL
Forward2me has constantly reviewing their service and I can see during the past years that they attempted to provide services which best fit different requirement from different customers. A few months ago they provided me choices between fast but expensive DHL and cheaper but a bit slower delivery by other courier company. This is very useful for my case as I don't need the stuff very urgent but I can still buy my favourite things from any UK store and then ship in a reasonable postage. However I cannot see this inexpensive option in my recent shipment. Instead, Forward2me provided me consolidation service which finally trim down about 50% of my shipment cost. I received my parcel in just one day by DHL. I will continue to use Forward2me but it would be much better if there are more economic shipment choices.
Unknown Country
DPD Classic
KC
3rd time I have used them for a big Sainsburys shop and all has worked out well again
Unknown Country
DHL Express Worldwide
EM
My package was delivered in a timely manner.
Unknown Country
DHL Express Worldwide
E
Excellent and prompt service. Very happy customer.
Unknown Country
DHL Express Worldwide
LL
Very helpful and fast service!!
Unknown Country
DHL Express Worldwide
TK
Great service, could not be happier! I am very pleased to have found your company.
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