customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Suzanne Grima
05 September 2015
DHL Express Worldwide
SG
great service efficient and polite
Richard Kydd III
05 September 2015
DHL Express Worldwide
RKI
Outstanding service. I received an item i would never been able to buy from the uk delivered to U.S. in a week! That's insane. Absolutely awesome.
Julia Wright
05 September 2015
DHL Express Worldwide
JW
Fast
Caroline
04 September 2015
DHL Economy Select
C
I found forward2me to be very helpful - I needed to call their customer service and they were great and really sorted the problem to my advantage. However, in the end, with their very high postage / handling costs, I still spent more than I would have done with Britstore, and to be honest Britstore is quicker and easier as it's one single order.
Jordan Chapman
04 September 2015
DHL Express Worldwide
JC
I absolutely love using Forward2me!!! They're so great and my package actually came early this time! Can't wait to use them again!! x
Carolyn Chan
04 September 2015
DHL Express Worldwide
CC
My whole experience with forward2me was amazing. Fast responses, all needs anticipated, and incredibly fast delivery to my doorstep from halfway across the world. I highly recommend this service, as I'm sure many others have done.
joseph agius
03 September 2015
DHL Express Worldwide
JA
Very efficient and helpfula
Patricia Gerlachovova
03 September 2015
DHL Economy Select
PG
I just needed that pair of shoes in my life and the store I found rhem at doesn't shop to Spain. I found F2M online and gave it a try. All the process was smooth and fast. Will definitely share with my friends and use the service again! Thank you!
Unverified Customer
03 September 2015
Unknown Shipment Details
Even though the package came outside EU, their fantastic customer service managed to find a suitable solution for the situation. Great professionals!
Nils Beyers
03 September 2015
DHL Express Worldwide
NB
Absolutely everything I expected.
I will certainly use their services again and can recommend it to everyone!
I will certainly use their services again and can recommend it to everyone!
Vini Taeleipu
03 September 2015
UPS Express Saver
VT
great service
Allison Rask
03 September 2015
DHL Express Worldwide
AR
Good, fast service. Expensive. Should be noted somewhere that they do not ship to PO boxes in the US.
Tia Shimer
02 September 2015
DHL Express Worldwide
TS
This is simple, easy to use and very quick shipping service. Thank you!
Filipe Gomes Fernandes
02 September 2015
DHL Express Worldwide
FGF
Simplecidade, rapidez. As encomendas encaminhadas com menos de 2 kg deviam ser mais baratas. Serviço de confiança!
Teann Nagelhout
02 September 2015
DHL Express Worldwide
TN
Absolutely fantastic.
Oleksandr Danylov
02 September 2015
DHL Economy Select
OD
Guys, this time all was just perfect indeed! I am really happy with every single bit and surely it will be the same in the future :)
Steve LEES
02 September 2015
DPD Classic
SL
Bravo pour la rapidité du service ! Seul bémol, le carton était un peu léger pour une livraison internationale (renforcé simplement avec du scotch) et était endommagé à l'arrivée (cependant il ne manquait rien de la commande).
Desmond Hill
02 September 2015
DHL Express Worldwide
DH
First time we've used forward2me and will definitely use their service again. Item was packaged well and extremely quick delivery to Australia from the UK. My wife if very happy with the top.
Wolfgang Müller
01 September 2015
DPD Classic
WM
fast and uncomplicated processing and shipping; acceptable prices
ALIKI MISYRLI
01 September 2015
DHL Express Worldwide
AM
Attractive website, simple functionality, good service. It would be nice to have some extra features like an address book rather than one delivery address.
David
01 September 2015
DHL Express Worldwide
D
This is the first time I have used this service, and found it very easy and intuitive to use. Only problem that I encountered was a 20% discrepancy in the priced forwarding quote, and the actual forwarding price, and the excessive charge for insurance (about 50% of the freight fee). The 20% discrepancy was apparently due to the Carrier (DHL) classifying my address as "Remote". It is not remote, but could be classed as a regional suburban. The excessive charge for insurance indicates that the freight company (DHL) are rough in their handling and/or frequently lose parcels resulting in a large number of claims. All of these issues are with the DHL carrier and not Forward2me who I have found to be responsive to queries and efficient in their operations. Very fast dispatch following payment of freight charges. Highly recommended.
Carolyn Biggar
01 September 2015
DHL Express Worldwide
CB
Quick and efficient service but pretty expensive
Ludwig
01 September 2015
Untracked Budget
L
Fast and reliable service. A+++++ !!!!
Matti Kääriäinen
01 September 2015
DHL Express Worldwide
MK
Fast, reasonably priced, good communication. I think the shipping cost to Finland was now less than before for a similar item. This is good because price matters.
Juliane
01 September 2015
DPD Classic
J
Schnelle und günstige Lieferung, super Service!
Rachel Vinokur
31 August 2015
DHL Express Worldwide
RV
The items processing is very fast but the shipping methods avaliable are very expensive
Archelaos Chatzinikolaou
31 August 2015
Untracked Budget
AC
Best services...! No more words....
Daniel Urbanczyk
31 August 2015
Untracked Budget
DU
Got my blu Ray super fast! Price may have been a bit high for such a small item but still cost me Way less using this service than to "import" it from other sellers! Will be using again!
Imran Chaudhry
29 August 2015
DHL Express Worldwide
IC
So easy to use!
Tyler Rose
28 August 2015
DHL Express Worldwide
TR
fast shipping, great service
Yaser Alzahrani
28 August 2015
DHL Express Worldwide
YA
The service is extremely expensive to others competitors. It's Fast and reliable. Finally first time using it and unless I forced I'll never again.
Thomas Roy Waller
28 August 2015
DHL Express Worldwide
TRW
2 Projectors from the UK delivered on time and in good condition as always. International Music Services (Malta) has had many such experiences with forward 2 me
Xiaolin Wang
27 August 2015
DHL Express Worldwide
XW
With my first two shipments, forward2me's service is fast, efficient, and reliable. Thanks!
Jonathon Nguyen
27 August 2015
DHL Express Worldwide
JN
Whilst slightly expensive due to the volumetric weight calculations, shipping fragile and valuable item was exceptional and with the tracking gave us piece of mind.
Kerrie Livanes
27 August 2015
DHL Express Worldwide
KL
Thank you and quick service to Australia
G. D. Moldova
26 August 2015
DHL Express Worldwide
GDM
Shipping was fast, price was reasonable, only I wish they packed it more carefully....
Andre Marinho
26 August 2015
DHL Economy Select
AM
Everything perfect! A little expensive but zero problems!
talena adams
26 August 2015
DHL Express Worldwide
TA
good and fast service really
Raymond Andre Hagen
26 August 2015
DHL Express Worldwide
RAH
Fast and efficient, just as I expected. If I should point one little thing out. I would like a notification mail when you recived the parcel from the shop. -Ray .Norway
Samuel Norris
26 August 2015
DHL Domestic Express
SN
Gave em a call and told them I wanted to have my package returned to another address.. They made it happen flawlessly.. Love foward2me
Lesley Davies
25 August 2015
DPD Classic
LD
We had a large box of groceries delivered and the packing was very bad. There were malt loves packed underneath a lot of tins and they were squashed completely flat. As i paid £8 for the packing service and the total payment being somewhat over £30 i feel that this was NOT a good service at all. I wouldn't have been happy even if i hadn't paid for the packing!
So sorry to hear some of your products have been damaged. We do put a lot of time and effort in trying to make sure we pack the shopping in such a way to avoid any damage during shipping. It may also be that the parcel has been handled upside down resulting in the tin cans crushing the goods underneath. <br/>I would like to encourage you to try the service again and if you contact our customer service team with the details of the damaged goods, we will happily replace them and send them out with your next shop.<br/>Kind regards, forward2me.
Aliana Gertrude
25 August 2015
DHL Express Worldwide
AG
Excellent and really fast service, they handle fragile packages really well
傑夫 陳
25 August 2015
DHL Express Worldwide
Packaged fast delivery
Denis Cefai
25 August 2015
DHL Express Worldwide
DC
Good Service.
Muhammad Al Yahya
25 August 2015
DHL Express Worldwide
MAY
I don't know how to describe your amazing serviecs! you are the best ever and you will be my first choice for always. From first experience with you, everything was great and excellent. Also you have a unique service which I haven't found it in other package forwarder service providers, you send delivery confirmation mail to the customer to make sure he received his package.Thanks a lot to all of forward2me team work. I'm really thinking to cancel my accounts with other companies.
Selwyn Laurencine
25 August 2015
DHL Express Worldwide
SL
The order came quick and reasonable pricing
Joanne C
25 August 2015
DHL Express Worldwide
JC
So quick and easy to set up. Simple instructions. No hassle to get stuff sent. Good packaging. 100% happy. 100% recommend. 100% use again.
Kristina Heim
24 August 2015
DPD Classic
KH
Forward2me helps me getting a lot of stuff from UK to Germany which is very helpful. I was able to save more than 70% because the desired shoes were a lot cheaper. I will certainly do business with them again!
Emma Cole
24 August 2015
DPD Classic
EC
Another fast delivery!
Jose Choy
24 August 2015
DHL Express Worldwide
JC
Very fast service