customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Peter
18 September 2016
DHL Express Worldwide
P
Shipment ordered on 15/9 and delivered on 17/9. Amazing speed!
Joseph
18 September 2016
UPS Express Saver
J
"EXCELLENT" Very Prompt Reply and Shipping, Outstanding Service Thank You
Swag
18 September 2016
DHL Express Worldwide
S
Excellent
Marlon Cunnan
17 September 2016
DHL Express Worldwide
MC
Very professional and helpful with prompt replies
Taskeen Haider
17 September 2016
DHL Express Worldwide
TH
Excellent service! Got the stuff so quick.
Aivo
17 September 2016
UPS Standard Single
A
Professional and polished service ..
Elena
17 September 2016
DHL Economy Select
E
Prompt reply very kind high recommend
Beverley
17 September 2016
DPD Classic
B
An excellent service. I have been a regular customer for a couple of years and have recommended them to all my fellow expats. The email to tell me that a parcel had arrived didn't reach me, when I contacted them they replied within 10 minutes!
I will certainly continue using this service in the future.
I will certainly continue using this service in the future.
Kazuhiro
17 September 2016
UPS Express Saver
K
Always correspondence early. Thank you
Veronica Chapman
17 September 2016
UPS Express Saver
VC
Highly recommended. I have used other forwarding facilities from the UK and this experience has been the best by far. No fuss, easy sign up, prompt notification when parcels arrive and a completely seamless experience in arranging for parcel forwarding. All up from purchasing in the UK to delivery in Australia took 4 working days. Fantastic.
Cath
16 September 2016
DHL Economy Select
C
Bra service. Pakken ble levert veldig raskt og det kostet ikke mye!
Judith
16 September 2016
DHL Economy Select
J
Fast!!
Jana Guzmicka
16 September 2016
UPS Standard Single
JG
Very quick delivery.
Clare
16 September 2016
UPS Express Saver
C
Very happy with their very quick service but postage far too expansive cost more than the goods
would have been happy with slower shipping and less cost
would have been happy with slower shipping and less cost
Elizabeth
16 September 2016
DHL Express Worldwide
E
I get all orders delivered to me in a timely manner. Any queries are dealt with promptly and effectively. Thank for great vital service!
Gerard
16 September 2016
DHL Economy Select
G
I use forward2me for a wile now and I have to say that I am very impressed by their services. All the products I purchased arrived within the time frame given on the webste and for a fair price. Also the customer care team is there for you when you need them. Highly recommended !
Elin
16 September 2016
UPS Standard Single
E
Everything went perfect!
Alyssa
16 September 2016
DHL Express Worldwide
A
super fast shipping and easy process overall!!
Alexandros
15 September 2016
DHL Economy Select
A
Arrived promptly and the price was reasonable.
Aliana
15 September 2016
UPS Express Saver
A
Excellent packaging; it all arrived in good condition and fast, however, rates seems to be increasing. Excellent service overall!!
Kristine
15 September 2016
DHL Economy Select
K
Very pleased with their service
Nyisha
15 September 2016
DHL Express Worldwide
N
Shipping got to me next day from England to New Jersey
mike
15 September 2016
DHL Express Worldwide
M
Very good service a bit pricy but quick
Nathan Cooper
14 September 2016
DHL Express Worldwide
NC
Surprisingly prompt and easy service. Received two days before projected arrival date. Would recommend to anyone.
Giuseppe Di Labbio
14 September 2016
TNT Express Non-Docs
GDL
Easy to use and very convenient. I would appreciate more shipping options however.
Somkiat Ariyachaipanich
14 September 2016
DHL Express Worldwide
SA
Just few steps. very easy & fast, excellent service.
Rajkumar
14 September 2016
DHL Express Worldwide
R
Good service but unable to amend details of shipment.
Wlad
14 September 2016
DHL Economy Select
W
Really great service. Fast and reliable
Mark
14 September 2016
DHL Economy Select
M
Fantastic service. To Italy from uk in 3 days and good price.
Sarah Casper
14 September 2016
DHL Economy Select
SC
As always a very good service
TAKAMASA
14 September 2016
DHL Express Worldwide
T
最高過ぎる。これからも愛用させて貰います！
Walter
13 September 2016
DPD Classic
W
Following a quick registration process my delivery address was instantly available to me. Received goods were announced promptly. Choosing between several possible carriers and price options was very easy. Package was with me in due time with no surcharges.
All in all a perfect experience that I have already shared with my friends.
All in all a perfect experience that I have already shared with my friends.
Pedro
13 September 2016
DHL Economy Select
P
Great Service! Would recommend to everybody!
Hi,
Thank you, that's great to hear.
Have a great week.
Kind Regards,
Janet.
Thank you, that's great to hear.
Have a great week.
Kind Regards,
Janet.
Joseph
13 September 2016
DHL Express Worldwide
J
Very quick processing time. Was kept informed all the way. Sooner than expected delivery too.
Hi,
<br/>
That's great to hear.
Thank you so much for letting us and other customers know of your experience.
Kind Regards,
Janet.
<br/>
That's great to hear.
Thank you so much for letting us and other customers know of your experience.
Kind Regards,
Janet.
Michele f.
13 September 2016
DHL Express Worldwide
MF
Was pleased with the overall service but the expenses were to much.
Ivan
12 September 2016
DHL Express Worldwide
I
Live up to their promise in their advertisement. I received my item within 3 days from UK to Singapore
Hi,
Thank you for taking the time to leave feedback for us and others to see.
We look forward to taking care of your parcel;s again soon.
Kind Regards,
Janet.
Thank you for taking the time to leave feedback for us and others to see.
We look forward to taking care of your parcel;s again soon.
Kind Regards,
Janet.
Gena
11 September 2016
UPS Express Saver
G
Excellent customer service, seamless process! I'm in the US and my purchase was ONLY available in the UK (from a vendor who would not ship outside the UK). I researched other services, and not only did forward2me have the highest ratings anywhere, they were deemed absolutely legitimate by scamadvisor.com. I often reference that site when buying internationally.
I received my package in less than a week at my front door. I HIGHLY recommend this service, and will definitely use again!
I received my package in less than a week at my front door. I HIGHLY recommend this service, and will definitely use again!
Hi,
<br/>
Many thanks for your honest and great feedback.
We try our very best to keep the process as seamless and efficient as possible. It looks like we've achieved what we set out to do...
Thank you so much once again.
We look forward to helping you ag<span>ain very soon.</span>
<span>Kind Regards,</span>
<span>Janet.</span>
<br/>
<br/>
Many thanks for your honest and great feedback.
We try our very best to keep the process as seamless and efficient as possible. It looks like we've achieved what we set out to do...
Thank you so much once again.
We look forward to helping you ag<span>ain very soon.</span>
<span>Kind Regards,</span>
<span>Janet.</span>
<br/>
Erika
10 September 2016
DPD Classic
E
Everything perfect! Packaging, delivery, tracking, communicatief,... I recommend this service to everybody who needs forwarding their post, parcels,...
Hi,
Many thanks for the great recommendation.
Kind Regards,
Janet.
<br/>
Many thanks for the great recommendation.
Kind Regards,
Janet.
<br/>
Alexandru
10 September 2016
DHL Economy Select
A
I am very pleased by the quickness of the handling and the delivery. I was notified by email with the status of the package. I will definitely will use again their service!
Hi,
That's great to hear - we look forward to taking care of your parcels again very soon.
Kind Regards,
Janet.
That's great to hear - we look forward to taking care of your parcels again very soon.
Kind Regards,
Janet.
Roger
10 September 2016
UPS Express Saver
R
Very pleasant experience throughout.
Hi,
<br/>
Many thanks for letting us know.
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for letting us know.
Have a great week.
<br/>
Kind Regards,
Janet.
Peter
10 September 2016
TNT Express Non-Docs
P
An absolutely remarkable service solution to a freight dilemma I never thought I would encounter. With a favourable exchange rate, and products that are almost impossible to source in Australia, UK shopping was appealing up until the realisation that many online shops weren't willing or able to ship internationally. Forward2me's service solution of providing an immediately accessible domestic UK address satisfied the seller's requirements and with speedy free Royal Mail the package was quickly and safely prepared for collection by my chosen international courier. Forward2me kept me informed at each step and provided a more direct link to the tracking data than the mirrored emails from the international courier them self. The package arrived 3 days earlier than predicted, and the local delivery was completed without issue. The additional packaging in readiness for the international leg of the process was evident and efficient, carrying the paperwork for customs and not overly bulking the shipped size. I have all the receipts from the initial seller, and the easy PayPal transfers for both the seller and Forward2me and their TNT connection, but have missed printing the invoice from the site that details Forward2me's costs for their service. In general the site is easy to navigate and informative, without excessive hype. If I ever have need of the service again I have complete confidence in their procedure, and have no issue recommending Forward2me combined with TNT as a shipping solution from the UK to regional Australia.
Hi,
<br/>
Many thanks for taking the time to leave great feedback.
Other people like to see detail of your experience so many thanks for that.
If we can help with any enquiries or if you need assistance at a later date please do not hesitate to get in touch.
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for taking the time to leave great feedback.
Other people like to see detail of your experience so many thanks for that.
If we can help with any enquiries or if you need assistance at a later date please do not hesitate to get in touch.
Have a great week.
<br/>
Kind Regards,
Janet.
Sheryl
10 September 2016
DHL Express Worldwide
S
Would recommend the company, first time using them, but most impressed with their turnaround time from receiving my package.
Hi,
<br/>
That's great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
Lynette
10 September 2016
DHL Express Worldwide
L
I was very happy with their service. I was amazed at how easy they make it to forward your package on to you. I tracked my package to my UK address, a couple hours later got an email from forward2me about how I wanted to send it to the US, picked the shipper I wanted, paid on the website, and got an email confirming payment and giving me a tracking number. I happened to have finished up paying on their website at 4:30 their time and figured the package wouldn't go out until the next day since they are only open until 5pm. I was very surprised to see that my package was sent out the same day. I thought that was great service! And I will definitely be using them again.
Jennifer
09 September 2016
DHL Express Worldwide
J
Quick communication with e-mails when package arrived and when shipped with tracking number. Shipped my package quickly.
GENEROSE
09 September 2016
UPS Express Saver
G
Forward2me provides an excellent job. Hassle free indeed and outstanding customer service will definitely use them again
Mohammed Almashjari
09 September 2016
DHL Express Worldwide
MA
The service is really amazing, just they need to give competitive shipping rates.
Andreas
09 September 2016
DHL Express Worldwide
A
very quick, always informing about status
reddis891
09 September 2016
DHL Express Worldwide
R
Unfortunately I receive few of these feefo invites for feedback, so I will quickly take the opportunity to leave feedback on this occasion. I have successfully received 8 shipments without issue. The only concern I had was concluded to be a third-party issue and it was promptly and thoroughly investigated upon my raising it. The service is at a premium, I will admit, however handling is excellent. Two very necessary things I look for in a redirection service is honesty and consistency. No parcel has gone missing when sent to this address, and the service - and speed at which they send off - is always the same high level.
I am more than happy to recommend forward2me as trustworthy, reliable and efficient and will continue to engage their services while they continue in this favourable direction.
I am more than happy to recommend forward2me as trustworthy, reliable and efficient and will continue to engage their services while they continue in this favourable direction.
Johan
09 September 2016
DHL Express Worldwide
J
Awesome service!!!
Kathleen
09 September 2016
TNT Economy Express
K
Service is impeccable as always
Hi,
<br/>
Thank you for feeding back to us.
You're one of our early customers to sign up so it's lovely to see that you have been loyal to us and continue to receive good service.
Many thanks for tasking the time to let us know, we appreciate it.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for feeding back to us.
You're one of our early customers to sign up so it's lovely to see that you have been loyal to us and continue to receive good service.
Many thanks for tasking the time to let us know, we appreciate it.
<br/>
Kind Regards,
Janet.