Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Charlie Graham
21 February 2018
DPD Classic
CG
This time everything arrived in a pristine condition on the time stated on the couriers info. Impressed.
jonathan baez
21 February 2018
DHL Express Worldwide
JB
excelente servicio 1A, rapido , explicito y buenos costos
Lishann
21 February 2018
DHL Economy Select
L
Excellent communication and very fast and reliable services.
Giovanni Razzetta
21 February 2018
DHL Express Worldwide
GR
Getting a UK address is extremely simple with this service. I could track my item all the way to my home address, so no worries. Parcel forwarded in one day. I received it well packed on time. Recommended
Cristian Klemens
21 February 2018
DPD Classic
CK
Good and fast shipping.
Elizabeth Ngotho
20 February 2018
DHL Express Worldwide
EN
The staff were really helpful for when I needed to return some items and forward the rest.
Nae
20 February 2018
DHL Express Worldwide
N
I am sooooo happy I found forward2me! A jacket I desperately wanted was no where available in the U.S but when I found it on a website in the UK I researched diligently on how I can get it shipped to me. Lo and behold I stumbled across forward2me. The website was so easy to navigate and I got my jacket really fast. I will definitely be using this service again.
Sheila Pareima
20 February 2018
TNT Express Non-Docs
SP
Great service
Phyllisa Eisentraut
19 February 2018
DHL Express Worldwide
PE
I tried and tried to include a video to no avail! Not happy with the Feefo process!
Syuto Hatori
19 February 2018
UPS Express Saver
SH
あと少し料金が安くなれば申し分無いです
diamana diarra
19 February 2018
DPD Classic
DD
Je recommande au début c'était un peu compliqué mais maintenant c'est simple comme bonjour
Nicola Solomonides
19 February 2018
DHL Express Worldwide
NS
Quick, easy and efficient!
Jose Goldschmidt
19 February 2018
DPD Classic
JG
If you get a packet, you must notify straight away and not 24 hrs later. Thats not a service!!!!!!
Hi Jose,\n<br />\nMany thanks for taking the time to review our services however I'm sorry to hear that you are unhappy that it took a little time to notify you that your parcel had arrived and was allocated to your account.\n<br />\nI see that your latest parcel arrived with us during the Christmas period when we are extremely busy, we always aim to notify customers within 24 hours when a parcel arrives however during busy times although we book parcels as quickly as possible in order of receipt this process can take a little longer.\n<br />\nPlease accept our sincere apologies for any inconvenience this may have caused you.\n<br />\nIf there is anything further we can do to assist you or you have any further questions please don't hesitate to get in touch with our Customer Service team at info@forward2me.com.\n<br />\nKind Regards,\nTracy.
Michael Moles
18 February 2018
DHL Express Worldwide
MM
Excellent and fast.
Wayne Frees
18 February 2018
DHL Express Worldwide
WF
I have used forward2me forwarding service now many times and each time it's an easy process with good rates. I highly recommend them.
Andre Marques
18 February 2018
DHL Economy Select
AM
Again an amazing experience, as expected.
Customer support very helpful as I usually get a reply within an hour, which is super fast :)
I trully recommend anyone trying Forward2me services. Excellent all around !
Customer support very helpful as I usually get a reply within an hour, which is super fast :)
I trully recommend anyone trying Forward2me services. Excellent all around !
Aaron Rizzardo
17 February 2018
DHL Express Worldwide
AR
Excellent service. Fast, turn around and great prices. Was able to get an item unavailable in Canada in no time at all at a low cost!
Can't wait to use them again!
Can't wait to use them again!
Bjørn Belgen
16 February 2018
TNT Economy Express
BB
everthing
Chris Davis
16 February 2018
UPS Standard Single
CD
As normal - I am a regular user of the service and find the service efficient and rapid with good customer care.
Art
16 February 2018
DHL Express Worldwide
A
Great experience. Easy to use and fast turnaround!
JUAN PEREIRA
16 February 2018
UPS Express Saver
JP
Quick and effective with clear follow up and updates!
Ryan Nordstrom
16 February 2018
DHL Express Worldwide
RN
Great service fast shipping, just a little expensive
Hirobumi Nyuuba
15 February 2018
UPS Express Saver
HN
注文してからの作業が迅速で良かった
jorge melendez
15 February 2018
DHL Express Worldwide
JM
excellent customer service, at one point they went to the access point for me. well appreciated thank you Chris
all my packages on time Thank you forwardtome for your service
all my packages on time Thank you forwardtome for your service
Oscar Hernandez
15 February 2018
UPS Express Saver
OH
The service was amazing. I was notified that my package arrived to my overseas address and I immediately paid for it to have it shipped to my USA address. Within an hour I had a tracking number and the next day the item was at my doorsteps. I have used them twice so far and will be using them a lot more for shopping at UK stores.
Julia Holschuh
15 February 2018
DPD Classic
JH
Schnell, zuverlässig, gut verständlich.
Heidi de Villiers
15 February 2018
DHL Express Worldwide
HDV
Their service is efficient and stress free. I will certainly recommend them and buy from them again
Linda MacQuarrie
15 February 2018
DHL Express Worldwide
LM
I have already recommended to friends!
Bruce Lockard
15 February 2018
DHL Express Worldwide
BL
Yes, Forward2me has very good prices, they set up a PO Box for u so UK retailers can ship to u and as those retailers are often not permitted to ship to the United States. From there u are given repackaging options and the options to choose your preferred company to deliver your items to u. The whole process was very timely and prompt. The items took only 3 days to deliver from the UK to my address in the United States! I love this,service and customer services is very prompt, patient and does their very best to answer all your questions! I am more than satisfied with this company's service and Forward2me is definitely a company that I highly recommend!
Rawan Shafi
15 February 2018
DHL Express Worldwide
RS
Great service. Shipped my item as soon as it was received. Would definitely recommend and continue using this great service.
Danny Zakarin
15 February 2018
DHL Express Worldwide
DZ
They are really great!!
Alexander Chinchilla
15 February 2018
UPS Express Saver
AC
Great communication, super fast ship. Amazing customer service
Thor Oivind Hansen
14 February 2018
DHL Express Worldwide
TOH
Great service and quick delivery ! Excellent :-)
Lynsey Cubbon
14 February 2018
TNT Economy Express
LC
Excellent service. Order arrived very quickly (1 day earlier than expected). Wasn’t cheap though, would only be worth it when ordering a large quantity of items.
MANAMI YAMAZAKI
14 February 2018
DHL Express Worldwide
MY
Thank you for telling me that you arrived safely.
I am relieved.
I am relieved.
Frank Piscioneri
14 February 2018
DPD Air Express
FP
very prompt and efficient-good online automated communication. The final cost was a bit higher than the estimate but not too fussed about that.
Onivaldo Bispo
14 February 2018
DHL Express Worldwide
OB
I have to ask and send messages to staff people to help me to select one item from the because the site has not let me.
Hi, \n<br />\nMany thanks for taking the time to review the service you have received from forward2me however I'm sorry to hear that the process did not go as smoothly as expected due to issues with our website.\n<br />\nI see that you encountered some issues with choosing all your parcels for combine and repack and therefore contacted our Customer Care team regarding this matter. Our system is programmed to advise our customers when we are unable to reduce the size of a parcel via the combine and repack service by making the package unavailable to choose for this service. We know that some customers are also looking for this service so they can ship and combine their goods in one package to choose a particular service or to ensure that their goods having additional packaging for shipping, our developers are looking at ways we can offer these type of services via the website and hope to have further options available to our customers in the future.\n<br />\nWe do always appreciate feedback and look to resolve any issues our customers are facing with our website therefore if you have any further issues that you would like to bring to our attention to improve our customers experience we would gladly welcome them. Please contact our Customer Care team at info@forward2me.com.\n<br />\nThank you once again for your feedback and we look forward to hearing from you if we can offer any further assistance.\n<br />\nKind Regards,\nTracy.\n<br />\n<br />\n<br />\n<br />
Mallory Bowling
13 February 2018
DHL Express Worldwide
MB
I have been using Forward2Me for under a year but at least once a month. They are wonderful! I’ve never had an issue with a shipment and have referred them to all my friends! Will definitely keep using them in the future!
Ingo
13 February 2018
DPD Classic
I
große Klasse, zu jedem Zeitpunkt wurde ich automatisch über den Satus informiert!
Branko Brankovic
13 February 2018
DHL Express Worldwide
BB
Disappointed. First time I used "budget" shipment here and package never arrived. Not to mention item was pretty expansive.
And this is the first time I didn't receive package in my 10+ years of buying online.
And this is the first time I didn't receive package in my 10+ years of buying online.
Linda Leske
13 February 2018
DHL Express Worldwide
LL
Amazing! I am a die hard Robbie fan and ordered a stack of Robbie memorabilia from the UK from places that didn’t shop to Australia. Easy fix - send to my UK address and in 3 days from my online request I received my items - faster delivery than from my next door neighbour! Love love love!
Mayflor Catolin-Prieto
13 February 2018
UPS Express Saver
MC
I was impressed by the services and convenience offered by forward2me. I am from the Philippines and some of the stores in UK do not accept our credit card from our local banks here. They were the one paying my purchases and they consolidated it for a minimum fee. I received my package on time after 4 days in very good condition. Thank you very much.
Sean Bennett
13 February 2018
DHL Express Worldwide
SB
They are very reliable. We use them for multiple packages a week to the US and they’ve always delivered on schedule.
Matija Šuklje
12 February 2018
DHL Economy Select
M�
The set-up and forwarding went easy and without any issues. Would very much recommend to a friend.
Saul Romero
12 February 2018
UPS Express Saver
SR
Absolutely amazing service, quick and easy shipping they are the best at this service I will be a returning customer for many years to come
Phillip O Connor
12 February 2018
UPS Standard Single
POC
Having been a customer of theirs for a while, I used Forward2Me's concierge service to buy an item that wouldn't ship to me. I'd used their shipping service before so the concierge service was a new experience for me. Happily, both the item and F2Me's emails were prompt and efficient. While it costs money to use the service, it's money well spent. I'll be using their concierge service again and already have items waiting to ship out from them. Excellent service and brilliant customer care responses!
Michael Kardamakis
12 February 2018
TNT Economy Express
MK
I have had an account at Forward2me for the past year or so, and I use their services almost every day. I buy things from online markets regularly, so having a parcel forwarder that is efficient and hassle-free makes a huge difference for me.
In short, Forward2me's service is excellent. The user interface documenting newly arrived items works well, and the automatic shipment cost quotes are great when deciding which courier to use. When I need a further clarification, I can always call them or send an email, which will always be answered in less than 24 hours.
Beyond that, their fees (a percentage on the shipping cost that is not disclosed) are VERY fair and not once have I felt that shipping costs were unreasonable.
All in all, they are by far the most easy experience I've had with a parcel forwarder in Europe, and I expect that I will keep using their services for a long time. I would strongly recommend them to anyone, from one-off shipments to regular forwarding in bulk.
In short, Forward2me's service is excellent. The user interface documenting newly arrived items works well, and the automatic shipment cost quotes are great when deciding which courier to use. When I need a further clarification, I can always call them or send an email, which will always be answered in less than 24 hours.
Beyond that, their fees (a percentage on the shipping cost that is not disclosed) are VERY fair and not once have I felt that shipping costs were unreasonable.
All in all, they are by far the most easy experience I've had with a parcel forwarder in Europe, and I expect that I will keep using their services for a long time. I would strongly recommend them to anyone, from one-off shipments to regular forwarding in bulk.
Radek Piechowiak
12 February 2018
UPS Standard Single
RP
Dziala!
Graham Taylor
12 February 2018
DHL Express Worldwide
GT
My parcel was sent very quickly!
Jennifer Mees-Boger
10 February 2018
DHL Express Worldwide
JM
Fast and detailed service