Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

MARIANNA SYKOTI
10 June 2018

MS

Yasmin Ahmad
10 June 2018

YA
Super fast customer service replies and shipping. Reliable and efficient. I would 100% recommend Forward2Me's service to non-UK residents that wants to purchase on websites that are unable to ship to their country.

EROL KASAP
10 June 2018

EK
I used forward2me services several times and evey time i was highly satisfied with their reliable services. Customer service also is excellent, never had any problem, everything is solution oriented.

Maryam Hakeem
09 June 2018

MH
Too expensive!! More expensive than the shipment itself !!

Stuart Clydesdale
08 June 2018

SC
Seamless service, easy online site to organise shipments and combining packaging. Very happy ?

Marcos Pinto de Sousa
08 June 2018

MPD
very good

james octa
07 June 2018

JO
Fast and affordable shipping Processing, 100% reliable customer support

Eiður Eiðsson
07 June 2018

EE
Very fast and personalized service from forward2me, have used them number of times and always get good and swift service. Highly recommended!

Carolina Boado
07 June 2018

CB
TODO OK

Peace Igwe
07 June 2018

PI
I got my order in 4 working days via DHL . My item contained aerosol and they were kind enough to pay the extra £16 . I will definitely use their service again.??

Ursul Natour
06 June 2018

UN
Great service, friendly and helpful staff.

ATHANASIOS Avgeros
06 June 2018

AA
Excellent service and very responsive to any demand

Dominik Mayrhofer
06 June 2018

DM
Good and fast service but pricy.

Bodzas Laszlo
06 June 2018

BL
Great Service.

Meagan Boyd
05 June 2018

MB
Very happy with the service Forward2me provided. All my parcels were delivered consolidated and provided to me in a timely fashion.

Tim Murphy
05 June 2018

TM
Super easy. We were able to get a product only sold in Europe shipped to the US via Forward2me. Will definitely use them again.

Michael Zammit Zammit
05 June 2018

MZZ
Brilliant as ever. Items never lost, and professional service. Options to chose shipping method. Staff always ready to answer any concern, customer may encounter. Accountability, and reciprocal respect.

Sandra York
05 June 2018

SY
.I have used forward2me for a couple of years and they have always made delivering easy on the customer. They answer your questions in a timely manner and I have not had any problem with my shipment.

Akira Matsudaira
05 June 2018

AM
ebayの商品を継続的に複数を落札しまとめて転送をする際に利用しました。商品到着はメール通知と共にマイページにリストアップされていき、纏めての発送も指示がとても楽でした。今後も利用をしていきます。要望があるとすれば荷受け時にリストに記載する商品名ももう少し詳しく記載していただけると到着した商品が何かがわかりやすくなると思います。

PAULINE KESSOGLIDOU
04 June 2018

PK
The success story of shipping orders every month,goes on....Many thanks every time !

Jia Ligao
04 June 2018

JL
Extremely affordable and lightning fast shipping !! My all time favorite reshipper !

Jin Hu
04 June 2018

JH
Good service always.

Omar davis
03 June 2018

OD
great service great service gfhh

Timothy Goh
03 June 2018

TG
It was good

ABDULAZIZ ALSHAIKHI
02 June 2018

AA
It was excellent experience

John Myrianthousis
02 June 2018

JM
Your service is excellent for someone like me living in Cyprus. The 1 month you give is just right to collect items before being sent. I have one serious complaint. Your price for combining items i.e. £10 is much too high.
If I have 3-4 high value items but small, which all you really do is bung them together the ten pounds makes a big difference. If sent by Amazon, it would cost me about 4x£8= £32. Now with you it goes to about £22+£10=£32.
So why use Foreward2me?
If I have 3-4 high value items but small, which all you really do is bung them together the ten pounds makes a big difference. If sent by Amazon, it would cost me about 4x£8= £32. Now with you it goes to about £22+£10=£32.
So why use Foreward2me?

Sara
01 June 2018

S
Quick and helpful tracking.

Will Lobb
01 June 2018

WL
I've been using forward2me for 3.5 years and they've always been excellent! Great service, really fast - thank you

Martin Younger
01 June 2018

MY
Completely uneccessary service that only delay's delivery and costs more than other carriers which I can normally book direct. Also results in a NON-EU resident paying 20%VAT when it should not be applicable. I have only used them as it was the only option with the UK supplier of these particular parts. I will avoid any supplier using this system in future

Hi,<br />Thank you for taking the time to provide your feedback on our service however we are disappointed with the review you have provided as we don't quite understand your issues with forward2me and the service we provide.<br />We would really appreciate if you would send over some clarification via email regarding the points you have mentioned to our Customer Care team at info@forward2me.com so we can then look into these issues to see how we could have helped you better.<br />We see that your parcel was received and shipped out within 24 hours of receipt and forward2me have not charged any vat on the services we have provided.<br />We're thinking that the 20% vat was charged by the seller however we had no involvement in the purchase of your goods so we are unsure how we could have helped with this. <br />Some retailers are able to sell goods ex-vat for goods purchased and being shipped outside of the EU if a proof of export is provided, we are able to provide this information in the way of a copy of the airway bill for your shipment and if you require this to help reclaim the vat please mention this in your email when you contact us.<br />We have many customers who find this service useful when UK or EU retailers do not ship to their country and feel that we offer a very efficient, value for money service. <br />We look forward to receiving further feedback by email and will certainly take into consideration any suggestions you have for us.<br />Many thanks,<br />Kind Regards,Tracy.<br /><br />

Steven He
01 June 2018

SH
Fast shipment

David Connelly
31 May 2018

DC
Excellent service, reasonable shipping options to choose from. Extremely fast shipping.

Gabriel Stroia Popa
31 May 2018

GS
excellent service

kaori yakushiji
31 May 2018

KY
発送は思っていたほど早くなかったが、料金は比較的安く、使いやすいので、また利用する予定です。

Paul Edwards
31 May 2018

PE
Didn’t need any help but the service and speediness was amazing. I will continue to use this service

Radu Cozac
31 May 2018

RC
very efficient, quick and no hassles.

Christopher Leon
31 May 2018

CL
Great service. Process was easy and fast.

Aysha Alshamisi
30 May 2018

AA
Actually my order was late then i send message by email to help me they reply that will monitor my order then again send message to tell me that my order reached in Dubai city i was really glad to follow and to check my order i will say yes to ship any order in your company thank you so much

Ricardo Fernandez
30 May 2018

RF
Fast and sure

Kieffer Gray
30 May 2018

KG
Customer service is very very friendly and if any issues arise they are more thank willing to help you out with the issues and find a positive solution.

Dana Ferris
30 May 2018

DF
Extremely quick

jack gainers
30 May 2018

JG
great and fast service

Mohamad Nizam Miswat
30 May 2018

MNM
Trusted and fast service. Fast shipping and save cost.

Oscar Avila
29 May 2018

OA
Great service. Always fast and easy.

JC
29 May 2018

J
Always A+ service, I always get my packages quickly.

Petra Kos
29 May 2018

PK
Really pleased with their support, and how soon they dispatch the parcels after it’s paid. Can’t recommend enough.

Kajetan Mazur
29 May 2018

KM
Super, wszystko bez problemowo!

stan gruver
29 May 2018

SG
Service is good, shipping and tracking good, price is not that economical, but if you want something from the UK this is a good way to receive it

Kevin Chen
29 May 2018

KC
nice

Martine Dolar
29 May 2018

MD
Excellent service

Lisa Thompson
28 May 2018

LT
Excellent service from start to finish. Quick and easy to set up address.
Instant notifications when packages arrive and ship back out.
I had one broken item and Forward2me provided the BEST customer service I have ever experiences. I highly recommend Forward2me.
Instant notifications when packages arrive and ship back out.
I had one broken item and Forward2me provided the BEST customer service I have ever experiences. I highly recommend Forward2me.
Amazing service. Fast shipping and everything was really great.
I'm not leaving 5 stars only because it is a bit pricey.