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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.5 5

5
25.374549592262%
4
2.4337821606928%
3
0.99879891269992%
2
0.67008028320374%
1
2.1303495796194%
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Based on 15819 reviews
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reviews of forward2me
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Unknown Country
UPS Express Saver
MK
I thought it was amazing! Very quick and effortless service. Reliable and easy to use.
Unknown Country
DHL Express Worldwide
JJ
Fast and efficient, but the shipping cost is more than some other competitors I've used.
Unknown Country
DHL Express Worldwide
AV
Good shipping prices with many options, friendly customer support, in general very reliable.
Unknown Country
UPS Standard Single
DJ
Good service.
Unknown Country
DHL Express Worldwide
TD
I am pleased to write a review. I do not do it often. Using Forward2me was a new experience. The customer service was beyond expectations. Every time I had a question I received a concise response explaining the answer to my question. I have no idea the size of the company. I felt like I was dealing with a family owned business and I was their most important customer. I have already told 2 friends about them. I would not hesitate to use their service in the future.
Unknown Country
DHL Express Worldwide
DS
Easily to use, zero complications.
It was a truly wonderful experience.
Unknown Country
DHL Express Worldwide
BK
Everything is executed as it should be. The shipments are delivered in a timely and safe manner.
Unknown Country
DHL Express Worldwide
PM
Only had choice of one delivery service. The most expensive one!! Product cost me UKP62, delivery cost more than UKP67. I have no problem paying the new 10% import duty to Australia. The expensive delivery cost is the problem.
Regards Phil McCabe
forward2me
Hi,<br />Many thanks for providing us with your thoughts regarding the service you have received from forward2me. <br />I see that are based in Australia and due to recent changes with importing goods into Australia and that we need to be registered with the Australian Tax Office for GST therefore we can only ship with a courier who can provide support for this service.<br />At present DHL is the only courier who have been able to help us with shipping to Australia since these changes. We are working with our other couriers to come on board for shipping however this is taking a little longer than expected.<br />Hopefully in the coming months we will be able to restore a more normal service for shipping to Australia.<br />I'm sorry that shipping has been more expensive than expected and hope you will bear with us until we have the other couriers back on board.<br />If you have any further questions please don't hesitate to get in touch with our Customer service team at info@forward2me.com who will be happy to help you.<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
SF
I can't believe how easy and streamline this service was! I even had some incorrect information to the recipient they found my package and fixed it! Talk about excellent response time! Im in California and I was extremely happy how constant and fast my conversations have been with forward2me
Unknown Country
UPS Express Saver
CF
Great service - thanks so much. Easy, fast and reasonable.
Unknown Country
UPS Express Saver
JH
Fantastic service for forwarding and personal shopping.
Unknown Country
DPD Air Classic
MS
I spent time doing a good research on companies offering this forwarding service. After a lot of consideration, I decided to go for forward2me. The excellent customer service, the clarity and transparency if their offer and the effectiveness of the service are key factors that make me recommend this company without hesitation.
Unknown Country
DHL Express Worldwide
JM
Hi
Service was good. The price was expensive but prompt. Cheaper options would be great. Also the need to provide proof of purchase was a pain!!
Otherwise good so far
Unknown Country
DHL Express Worldwide
AA
I love how fast it gets to me! And the repackaging option
Unknown Country
DHL Economy Select
MG
The service is undoubtedly valid, the assistance is very courteous and efficient and they answer almost in real time to the questions and the doubts, the only flaw, in my point of view, is the really very high shipping price. I purchased 5 body cleansers and a perfume and shipping from England to Italy was GBP 65 which is really an awful amount, the price was influenced by the presence of added VAT and an extra GBP 16 to ship dangerous products and the perfume is considered "dangerous". Ultimately, great service but really too expensive shipping.
Unknown Country
DHL Express Worldwide
SD
Superb service & business. Super efficient & beats paying exorbitant postage charges from eBay!
Unknown Country
DHL Express Worldwide
RR
Quick and easy, no set up fees, great customer service and fast delivery.
Unknown Country
TNT Economy Express
DP
Easy to use with many choices on postal services!
Unknown Country
DHL Express Worldwide
JPF
the service is super fast and efficient; it's also the best price I found online. At first I was afraid to use such a service, but right now, I will recommend to all my friends. I'll be using again very soon.
Unknown Country
DHL Express Worldwide
PS
Responded quickly and I loved it.
Unknown Country
DHL Express Worldwide
AP
Fantastic service with a great price!
Unknown Country
DPD Classic
EM
Shipping is really fast
Unknown Country
DHL Express Worldwide
DT
Package was shipped quickly and was delivered before the expected arrival date. I would use and recommend their services
Unknown Country
UPS Express Saver
MN
great
Unknown Country
DHL Express Worldwide
AB
paperwork was quickly processed and package received with no issues
Unknown Country
DHL Express Worldwide
DN
Quick and easy service. I even emailed for confirmation and got a fast response!
Unknown Country
DHL Express Worldwide
JR
Shipped quickly to the United States and packaged with care.
Unknown Country
DHL Express Worldwide
OL
By far the best forwarding service that I have dealt with!
Unknown Country
DPD Classic
DM
goede service, goedkoop goed verpakt snel
Unknown Country
DHL Express Worldwide
SZ
Very fast shipping service recieved items to Egypt in 3 days
Unknown Country
DHL Express Worldwide
RY
Fast
Unknown Country
DPD Classic
JM
5 stjernet oplevelse lyn hurtig forsendelse. Sendes typisk samme dag som pakken ankommer så har været godt tilfreds og har lavet nogle fine køb. Kan varmt anbefales.
Unknown Country
DHL Express Worldwide
PT
Fast delivery.
Unknown Country
UPS Standard Single
NM
The service was excellent. Thank you.
Unknown Country
UPS Standard Single
FJ
Forward2me found a defect on my item, that made it possible to directly communicate with the seller. That way I didn't have to argue if the damage was done in international or domestic transit.

Also fast and very cheap delivery.

Very satisifed.
Unknown Country
DHL Express Worldwide
KW
All ok
Unknown Country
DHL Express Worldwide
BZ
It was super fand and I was really pleased with your service :)
Unknown Country
DPD Classic
PR
Fast delivery and items were wel packaged. 100% Trustable.
Unknown Country
DHL Express Worldwide
NM
Good Service and Good communication!
Unknown Country
UPS Express Saver
DH
They are professional and offer exceptional service. I have had 11 shipments from them so far and each one has been flawless!!!Highly recommended!!!!!!
Unknown Country
DHL Express Worldwide
DG
Always great service with these guys. The recent GST laws in Australia meant my cost was more than on other occasions, with only one postage method available, so hopefully that is fixed by next time. In general, brilliant as always, keep up the good work, guys and gals.
Unknown Country
UPS Express Saver
ES
I've used forward2me twice now for essential items I need for my business that I can't get shipped to the United States otherwise. Their service is fast and reasonable!
Unknown Country
DHL Express Worldwide
TP
Very fast and reliable service. Careful hadling and fair prices.
Unknown Country
DHL Express Worldwide
FC
The services is first class and I highly recommend it.
Unknown Country
UPS Standard Single
DL
Handling of oversized package quickly and provided me with a very reasonable shipping cost
Unknown Country
DHL Express Worldwide
AV
Good info and fast ship
Unknown Country
DHL Express Worldwide
DP
I’ve used this service twice now and I couldn’t be happier with the service I was given. I’m located on the West Coast of the US and I’ve had 2 orders come to my house in perfect condition. Zero complaints. And their customer service is incredibly fast and useful. I HIGHLY recommend using this company for forwarding services. Their price is fair, too! Thank you so much!!

-Daniel P.
Unknown Country
TNT Express Non-Docs
YS
Fast processing, many carriers to choose from, good value.
Unknown Country
DHL Express Worldwide
TW
Reibungsloser Verlauf . Versand und Service etwas kostenintensiv , aber sonst alles super .
Unknown Country
DHL Economy Select
RR
Great service, good small fees, vast list of shipping solutions as they collaborate with manu carriers.
If you have a problem or concern, no matter how uncommon you think it is, you give them a call and you get serious support and not just sweet talk.
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