Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.512901195721%
4
2.3851478917558%
3
0.95028319697923%
2
0.66079295154185%
1
1.9572057898049%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
J
Fast shipping, great service
Unknown Country
DHL Express Worldwide
RJ
Very helpful and efficient. i'm happy to use forward2me again
Unknown Country
DHL Express Worldwide
YL
Shipping is too expensive
Unknown Country
DHL Express Worldwide
NU
GREAT SERVICE. EVERYTHING CAME AS PLANNED.
Unknown Country
DHL Express Worldwide
ZM
Been using them for about a year now. Affordable prices, fast shipping, go to service!
Unknown Country
DHL Express Worldwide
JZ
Pretty good!
Unknown Country
DHL Express Worldwide
IC
Quick and efficient. Package arrived there Thursday, received notification around noon, selected an express delivery option, it got dispatched 3-4 hours later (received another notification), was with me on Friday afternoon.
Unknown Country
DHL Express Worldwide
JR
I have used Forward2me many times to ship from the UK to Perth Australia. I was amazed when my latest package arrived at my door In 3 days.
Unknown Country
DHL Express Worldwide
HS
Good company!
Unknown Country
DHL Domestic Express
AAW
Forward2me kept in constant contact through out the whole process making sure to enquire about my opinion for every decision. Any and all invoices were forwarded to me. The issues that I encountered were properly conveyed as well as any possible solutions.

I thank them for their excellent service and attentiveness.
Unknown Country
DHL Express Worldwide
NT
Fantastic service! They contacted me within 1 hour of my package being delivered to their warehouse, I paid for 4-5 business day delivery to the US but got my package after 2 days. Easy and reliable! Thank you so much!
Unknown Country
DHL Express Worldwide
AM
Really fast service. With the new GST laws in Australia, the shipping option is only DHL
Unknown Country
DHL Express Worldwide
TA
Simple and fast experience, makes package forwarding a breeze.
Unknown Country
DHL Express Worldwide
FN
Esperienza unica. Velocissimi e molto affidabili. Indispensabili nel caso di venditori che non spediscono in Italia.
Unknown Country
DHL Express Worldwide
AP
First time i used forward2me i'm very happy to know this service.
Unknown Country
DHL Express Worldwide
AL
Great service!
Unknown Country
DHL Express Worldwide
TH
Fabulous service! Prompt and reliable. Would definitely recommend forward2me and will definitely be using their postal service again
Unknown Country
DHL Express Worldwide
MC
Outstanding customer service. The whole process was super easy. My parcel arrived in New Zealand so quickly!! Thanks so much Forward2me! **
Unknown Country
DHL Express Worldwide
HP
Great as always: hassle free and very fast and efficient.
Unknown Country
DHL Express Worldwide
DD
efficient quick service,excellent, but v expensive postage
Unknown Country
DHL Express Worldwide
ST
Fast and efficient service as always even though a bit on the high side.
Unknown Country
DHL Express Worldwide
HJ
I was skeptical of the service at first, but they changed my mind! Very good communication and it wasn't a scam! Made my lfe so much easier. Would highly recommend and will use again.
Unknown Country
DHL Express Worldwide
KL
Everything was very easy and quick.
Unknown Country
DHL Express Worldwide
TS
It's not the cheepest shipment service but you can trast them. They give you what you need. Fast and reliable.
I recomend there service.
Unknown Country
DHL Express Worldwide
TB
Schnell & unkompliziert!
Unknown Country
DHL Express Worldwide
NC
Best in the business
Unknown Country
DHL Domestic Express
NG
great service
Unknown Country
DHL Express Worldwide
TB
De site is duidelijk. Mijn pakket was erg snel binnen.
Unknown Country
DHL Express Worldwide
WJ
Combined postage could be cheaper when dealing with small items.
I hope for improvments.
Unknown Country
DHL Express Worldwide
SS
Amazing interface and rapid service. Never an issue and would highly recommend to others.
Unknown Country
DHL Express Worldwide
AT
Excellent service and speedy arrangement of delivery! Recommend to all!
Unknown Country
DHL Express Worldwide
TF
Very good service and communication, although I had one issue. When I was checking out delivery options for the first time, there was the one I was particularly interested in, later it disappeared and appeared again. Don't know the reason. Anyway, in the end I was able to send the package in the preferred way.
Unknown Country
DHL Express Worldwide
AS
Very straight forward and hassle free experience. Everything was done professionally. Shipped out quickly and safely.
Unknown Country
DHL Express Worldwide
SA
it was easy, it was quick, the fees are good, and the customer service is amazing (and i had tons of stupid questions) - i can highly recommend forward2me and will definitely use again!
Unknown Country
DHL Express Worldwide
VA
I've used Forward2Me multiple times, and I had a couple of problems that were on my side a couple of times and they've never let me down, and helped no matter the problem. These guys rock! Thank you for having such an awesome service. :)
Unknown Country
DHL Express Worldwide
MR
Living overseas makes this service invaluable
Unknown Country
DHL Express Worldwide
JV
Amazing. They let met know as soon as they received my package and shipped it out super fast. Decent prices too. Have used them 3 times now and will keep using their service.
Unknown Country
DHL Express Worldwide
CP
This was my first shipment with forward2me and I am very satisfied. I had previously been using one of their competitors and had such poor experiences.
I made the switch to forward2me hoping for the best and was well rewarded.
The system is really easy to use and the shipment was handled perfectly. Well packed and arrived on time as scheduled.
Will be back for more.
Unknown Country
DHL Express Worldwide
AH
Item was received by Forward2me in the morning, then sent out same day by DHL express and received in Spain 2 days later at very reasonable cost. Excellent service!
Unknown Country
DHL Express Worldwide
TL
Great user interface which made for easy site navigation and straightforward with courier options.
Unknown Country
DHL Express Worldwide
AB
Topservice !! Goede Dienstverlening en Goedkoper dan andereb
Unknown Country
DHL Express Worldwide
HK
Good service ! 5 stars
Unknown Country
DHL Express Worldwide
B�
Forward2me is reliable and quick. I've used their services several times and have always been very happy.
Their website is intuitive and easy to use. Highly recommend.
Unknown Country
DHL Express Worldwide
CLI
V.good and fast service & delivery at reasonable cost
I highly recommend this service
Unknown Country
DHL Express Worldwide
AB
This was my first time using forward2me. Honestly, I dont understand some of the negative comments about their services. I had some questions in regards to shipping, so I called them. Each one of them were very nice on the phone. And as far as some people complaining their packages get opened and examined, all I have to say is that this is part of the legality. If they are shipping and exporting things, they need to comply with the laws. It is this way with every other shipper I have used in the US. So it is your responsibility as a customer to verify that the things you buy CAN be exported from UK.

Lastly, the shipping rates are very reasonable for private courier express service.

I will definitely use forward2me again soon!
Unknown Country
DHL Express Worldwide
NA
I think the platform is good but the prices are just too high and I don't think it's right to charge the customer for pictures of the shipments or not been able to consolidate items at the cheapest method of shipping. Other than that I paid 2 GBP for awful quality photos just really poor and bad taken like you could not see the size of the clothes. I don't think it's worth it.
forward2me
Hi,<br />Many thanks for taking the time to provide us with your thoughts on the service you received from forward2me.<br />Although you have found our platform good I'm sorry that our combine and repack service did not work out cost effective for you and the quality of the photographs were poor.<br />Photographs are a relatively new service for us and we are working on improving this service for our customers however going forward if you wish us to include the labels showing the sizes of clothing please let us know when you request the photographs and we will be happy to include this for you.<br />I do apologise if you were unable to choose your preferred service for shipping, if you find that this happens again in future please don't hesitate to contact us and we can investigate the reason for this.<br />We do feel that we offer a value for money service as we not only arrange the shipping of your goods we accept, process, store and prepare your goods for international shipping. Both the combine and repack service and the taking of photographs are time consuming for us so we do need to charge to ensure our costs are covered.<br />I hope you will continue to use our services and if you are unsure of any procedure or need additional information about your packages at any time please don't hesitate to get in touch with our Customer Care team at info@forward2me.com<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
MM
Simply perfect. You're always marvelous!
Unknown Country
DHL Express Worldwide
DR
Snabb, bra service. Snabb frakt och rimliga prisalternativ.
Unknown Country
DHL Express Worldwide
KZJ
Great and swift service.
Unknown Country
DHL Express Worldwide
AG
Worked as intended. Actually went faster than expected to get my stuff.
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