Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
alex hone
23 February 2019
TNT Express Non-Docs
AH
AMOoth tranasction
Francesco Catania
23 February 2019
DHL Express Worldwide
FC
First class service.Highly recommended!!
Nebojsa Dordevic
23 February 2019
DHL Express Worldwide
ND
Simple, fast and reliable!
Borislava Doleva Pozharlieva
23 February 2019
DPD Classic
BDP
Wasn't sure if it's all legit but took the risk :D and it was all perfect! Delivered to Italy in no time and at a reasonable price! Will definitely use them again if I need to!
Barbara North
23 February 2019
DHL Express Worldwide
BN
Service was excellent, I had trouble navigating the site when I first used it but customer service guided me through with no difficulty. Parcels have been sent promptly and received notification every step of the way til it reached my door, and even when it arrived I was notified.
Kristiina Savin
23 February 2019
DHL Economy Select
KS
Excellent - fast and professional! The best forwarding company.
Eltayeb Mohammed
23 February 2019
DHL Express Worldwide
EM
Very fast delivery
Lionel CEUGNIEZ
23 February 2019
DHL Economy Select
LC
Very good and fast services. I've been using forward2me since several months and I have never had any problem. I recommend.
Akber Manji
23 February 2019
DHL Express Worldwide
AM
prompt response and fast delivery
Theresa
23 February 2019
DHL Express Worldwide
T
I had difficulty figuring out their website to pay once they had my item. They were prompt, courteous , and helped me right away. My item arrived very quickly without any problems.
John Benitez
23 February 2019
DHL Express Worldwide
JB
Great all around service! I received my package very quickly.
Lance Marshall
23 February 2019
UPS Express Saver
LM
F2me always responds to my queries rapidly and in a really friendly professional manner.Their site is easy to operate and no time is wasted. Pricing is right. I forward a consolidated parcel every 2 weeks for the last 2-3 years with not a single item going missing or damaged. Works perfect for me.
SHUNSUKE ENDO
22 February 2019
DHL Express Worldwide
SE
海外発送しないサービスが利用できる様になるのは本当にありがたい。ただ梱包が(サイズの問題もあってか)内装なしだったのは残念でしたので星4としました。
Wolfgang Menzl
22 February 2019
TNT Economy Express
WM
Excellent service, great communication. Pricing is ok, though not cheap. You get what you pay for, in this case, good quality.
Abdulaziz Alkhamis
22 February 2019
UPS Express Saver
AA
They delivered my goods perfectly on time, and the packing was secure and very good.
GAEL BREMONT
22 February 2019
UPS Standard Single
GB
Bon service.
Sabrina Widmer
22 February 2019
DHL Economy Select
SW
I love that I can now order my very favourite dry shampoo from the UK and have it shipped to my doorstep.
Rocio Andrade
22 February 2019
DHL Express Worldwide
RA
Great service, fast shipping.
Dannelle Buckley
22 February 2019
DHL Express Worldwide
DB
great service and delivery
Dana Ferris
22 February 2019
DHL Express Worldwide
DF
They ship out your packages quickly and their rates are greT
Jenson Hu
22 February 2019
DHL Express Worldwide
JH
Fast service and fast shipment. Excellent customer support as well!
IOANNIS GIGIS
22 February 2019
UPS Standard Single
IG
The most easy, helpfull, professional and conveniant way to get something from the UK that the initial merchant does not send overseas.
ben cady
22 February 2019
UPS Express Saver
BC
The packaging was brilliant and the customer service exceptional.
Graziella Luggen
22 February 2019
DHL Economy Select
GL
Perfect! Fast and excellent service. Couldn’t be happier.
Keanu Mina
22 February 2019
UPS Express Saver
KM
I rate forward2me one of the best UK reshippers you get affordable and fast shipping
Allen Ren
22 February 2019
DHL Express Worldwide
AR
Not bad, fast shipping, too expensive though
Tyson Lukasavige
22 February 2019
DHL Express Worldwide
TL
Very smooth process and great communication when I had a question.
Yukako iino
22 February 2019
UPS Express Saver
YI
Ms.Hayley, customer service was very professional. promp attention, friendly and kind, exellent advice.
Bjarni Gudmundsson
22 February 2019
DHL Express Worldwide
BG
I have used them a few times over the last 2 years and have always gotten a very good service. Quick and reliable combining of incoming shipments and then shipping to me in a timely manner. Nothing lost or broken.
Erik
22 February 2019
DPD Classic
E
The prices are reasonable and service is generally reliable. Out of 5-10 shipments I never received 1 after it was sent out.
Nanga Parbat
22 February 2019
DHL Express Worldwide
NP
Super service
Petr Minařík
22 February 2019
UPS Express Saver
PM
Little on the more expensive side, but very quick and reliable service! Would recommend...
Howard Kwek
22 February 2019
DPD Air Classic
HK
Fast delivery. Delivered In good condition.
Christian
22 February 2019
UPS Standard Single
C
They have been very helpful over the email and the service has been easy to use.
Fast shipment too.
Will surely use again.
Fast shipment too.
Will surely use again.
Kennet Johannesson
22 February 2019
DPD Classic
KJ
Shipping is quick from their easy to use website. No problems paying with PayPal.
Etienne HISPIWACK
22 February 2019
DPD Classic
EH
The service is great, but the email tells you you'll get a 50% discount IF if the review made is a video, this is a smart incent to get reviews that can be read wrongly, hence the 3 stars for such un-needed practices.
Hi,<br />Many thanks for taking the time to review our services.<br />I'm sorry to hear that you feel our Feefo video offer is misleading, this isn't our intention and do clearly state on the email sent to customers that this offer is for a video review. <br />We are currently looking at ways we can make the video part of the email more prominent so customers don't miss this part of the message.<br />We hope this will rectify the issue and please don't hesitate to get in touch we our customer service team at info@forward2me.com if you have any further questions.<br />Kind Regards,Tracy.
Hiroto Nakajima
22 February 2019
DHL Express Worldwide
HN
Private carriers are available and fast。
Their update is professional.
Highlly recommended.
Their update is professional.
Highlly recommended.
Stephanie
22 February 2019
DHL Express Worldwide
S
These guys are top notch. I was a bit worried at first because I hadn't utilised their services before, but after comparing the others, this one was a standout. They didn't disappoint ✌️
Sabrina Q
22 February 2019
DHL Express Worldwide
SQ
Had a wonderful experience using Forward2Me. Was given an address as soon as I created my account. Once they received my package, they will store it for up to 30 days, giving you time to decide on your shipping options. They gave me about 8 different options to ship to the United States. I chose a DHL option that wasn't the most expensive, but had my package here in 4 days. Amazing! The shipping was a little pricey, but it was worth it. I will definitely use this service again.
Martin Knaupp
22 February 2019
UPS Standard Single
MK
Super freundlicher, shcneller und kompetenter Service!
Sehr gerne wieder!
Ich bin begeistert!
PERFECT!
Sehr gerne wieder!
Ich bin begeistert!
PERFECT!
Gerald Csapo
22 February 2019
DPD Classic
GC
Everything work fine and fast - even with repack of 2 parcels....
Melissa Monack
22 February 2019
DHL Express Worldwide
MM
I have reshipped 3 pairs of shoes so far from the UK to the US. Service was amazing. Definitely cheaper to ship items together than individually. I even made a mistake on my first order with the zip code and Forward2me went above and beyond to help get the package delivered for me. Will continue to use them for all of my reshipping needs!! Packages arrived to my home promptly and in perfect condition. Thanks again!
John Keeler
22 February 2019
DHL Express Worldwide
JK
Everything went as expected, arrived quickly.
Mustafa Batobarh
22 February 2019
DHL Express Worldwide
MB
The sevice is very fast and nice
Only one the price what make me little unhappy
Only one the price what make me little unhappy
Anders Hygum Kurtzmann
22 February 2019
DPD Classic
AHK
Fik afsendt en pakke, forward2me kaldt den retur, ifølge kureren. ‘undersøgelsen’ om hvad der gik galt, trækkes i langdrag, og tvinger dermed folk til at betale for en ny forsendelse. Så har måtte betale 2 gange for at få en pakke.
Hi,<br />Many thanks for taking the time to provide us with your feedback however disappointed that you are unhappy with the service provided by forward2me.<br />We see that your parcel was returned to us via DPD however this was out of our control and not at our request. I believe one of my colleagues has been in touch with you to advise that she has submitted a claim with DPD to obtain a refund for your original shipping costs and is currently awaiting the credit from the courier so we can compensate you fully for the first shipment.<br />I hope this helps explain the current situation and will assure you that we have no intention of forcing you to pay for two shipments.<br />Please don't hesitate to reply back to the current email trail if you have any further queries however my colleague will be in touch regarding the refund once we have received the funds from DPD.<br />Many thanks,<br />Kind Regards,Tracy.
Dalya Dahlan
22 February 2019
DHL Express Worldwide
DD
Great and speedy service!
Dora Luksander
22 February 2019
DPD Classic
DL
You could upload a detailed photo of the packages (e.g.: the sender’s name could be shown)
Patrick Birkner
22 February 2019
UPS Standard Single
PB
Perfect. Best reshipper i have used by far.
Myron
22 February 2019
UPS Standard Single
M
As always the customer service personell was very polite and willing to answer all of my questions and to rearrange things (even though they where not obliged to). Many shipping options.
I have used the service 21 times and I was always happy.
I have used the service 21 times and I was always happy.
vicki law-sparkes
22 February 2019
DHL Economy Select
VL
The customer service was great. I had an issue with a damaged item that arrived at the forward to me location. They werrr very helpful sending it back to the supplier and did it very quickly.