Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Verified Customer
24 May 2019
DHL Express Worldwide
VC
The best service ??????
Verified Customer
23 May 2019
DHL Express Worldwide
VC
forward2me allows me to buy Europe-exclusive products that I can't obtain anywhere else - and they ensure I don't need to get ripped off by a reseller! The pricing is very cheap and most impressing to me is the shipping speed. Thank you, forward2me!
Verified Customer
23 May 2019
DHL Express Worldwide
VC
Le site est très bien fait les explications sont claires et le contact aimable et l aide apportée est parfaite. Livraison rapide. Emballage refait et soigné.
Je recommande.
Je recommande.
Nancy Robinson
22 May 2019
UPS Express Saver
NR
Perfect in every way. Dependable and fast. You handled my shipments just as promised, with no hiccups or hassle. A++
Verified Customer
21 May 2019
DHL Express Worldwide
VC
Did a fantastic job of packaging my items in the most compact, efficient manner possible. Really love the repacking service offered! Thanks again!
Verified Customer
21 May 2019
DHL Express Worldwide
VC
It was good to be early.
Luis Manuel Valero Cabeza
21 May 2019
DPD Classic
LMV
Fast and reliable service to Spain. Would recommend it.
Verified Customer
21 May 2019
DHL Express Worldwide
VC
All services are quick and responsive, so you can be assured that they are safe!
Verified Customer
21 May 2019
DHL Express Worldwide
VC
到着した荷物も迅速に発送してくれました。しかも、荷物は破損も無く、とても綺麗な状態で届きました。すぐに届けてくれたので、とても助かりました。またぜひ利用したいです。
Lilian Sonke
21 May 2019
UPS Express Saver
LS
GOOD service
Flip Jansz
20 May 2019
DHL Economy Select
FJ
Great service, nice personel, very helpfull.
Fast delivery.
Fast delivery.
OLIVER EVANS
20 May 2019
DPD Air Classic
OE
Got to Google Home Mini for delivery, but things need to improve on is the delivery pricing, any other then that is all good :)
Verified Customer
19 May 2019
DHL Express Worldwide
VC
It's good shiping
Verified Customer
19 May 2019
UPS Express Saver
VC
Great service shipping from Europe to Canada. Quick and reliable. Would use again and again.
MARCO BORSARI
18 May 2019
UPS Standard Single
MB
Serietà, rapidità e facilità di utilizzo
Verified Customer
17 May 2019
UPS Express Saver
VC
Highly recommended. Quick service, great price.
Verified Customer
17 May 2019
UPS Standard Single
VC
Everything was perfect. The item arrived as described and all the customer service was very helpful and at a fast pace. Thank you!
Verified Customer
16 May 2019
TNT Economy Express
VC
Very fast shippment, a bit expensive but very pleased in general
zulfadli mohamed salleh
16 May 2019
UPS Express Saver
ZMS
Great service provided. Package are stored nicely and arrived within reasonable time.
Verified Customer
16 May 2019
DHL Express Worldwide
VC
Fast shipping
F. VOISIN
15 May 2019
DHL Economy Select
FV
After looking for a forwarding service that could ship dangerous goods (perfumes) from UK to mainland EU, I found Forward2me was the best and maybe the only option!
So for my first time, I trusted them with a £2500 worth shipment of fine fragrances and boy was I NOT disapointed in any way!!!
They answered all my inquiries (both by phone and a lot of emails) so clearly and so politely!!! I wish all Customer Services were like this!
I received my shipment in pristine conditions very quickly and I'm so HAPPY!!!
I'm now in the course of another perfumes shipment! And I guess there'll be many more!
I recommend Forward2me to everybody!
So for my first time, I trusted them with a £2500 worth shipment of fine fragrances and boy was I NOT disapointed in any way!!!
They answered all my inquiries (both by phone and a lot of emails) so clearly and so politely!!! I wish all Customer Services were like this!
I received my shipment in pristine conditions very quickly and I'm so HAPPY!!!
I'm now in the course of another perfumes shipment! And I guess there'll be many more!
I recommend Forward2me to everybody!
Verified Customer
14 May 2019
DHL Economy Select
VC
I worked perfectly and price for a package of nine items was really low.
Rosaline Gattass
14 May 2019
DHL Express Worldwide
RG
excellent service fast and easy to use. love that there is no annual or monthly fee. i can send things to my UK address whenever i need to.
Verified Customer
14 May 2019
DPD Air Classic
VC
Good stuff
alex claros camacho
13 May 2019
DHL Express Worldwide
ACC
Servicio excelente todo correcto.
Verified Customer
11 May 2019
DHL Express Worldwide
VC
Good Communication And good service
Verified Customer
10 May 2019
DHL Economy Select
VC
Exelent service, support fast response to my questions.
Site is really clear and simple to use.
Big vouch for this site !
Site is really clear and simple to use.
Big vouch for this site !
Verified Customer
10 May 2019
DHL Express Worldwide
VC
I would like to ship out when more than ten items are stored so it would be nice if you get rid of fees for storing after 30 days can it be 60days or more than that? just saying
Verified Customer
10 May 2019
TNT Economy Express
VC
Very responsive and fast shipping.
Hiroshi Achiwa
09 May 2019
DHL Express Worldwide
HA
thank you everyday!
Verified Customer
09 May 2019
DHL Express Worldwide
VC
Great service!, thanks for your business!
Verified Customer
09 May 2019
DPD Classic
VC
Service ultra rapide et sérieux.
Verified Customer
09 May 2019
DHL Express Worldwide
VC
Efficient and user-friendly!
P. Carroll
09 May 2019
DHL Express Worldwide
PC
Perfect in every possible way. Smart, knowledgeable customer service representatives and very reasonable rates. Could not be more satisfied with this service, will use again. To the nice people at forward2me: thank you for everything!
Menachem Blum
09 May 2019
UPS Express Saver
MB
Excellent online system, pricing choices for shipping with various carriers.
Speed of delivery and handling
Repackaging service to save costs
Ease of service
Overall was a very pleasant and smooth experience.
Will definitely use again
Thank you
Speed of delivery and handling
Repackaging service to save costs
Ease of service
Overall was a very pleasant and smooth experience.
Will definitely use again
Thank you
Verified Customer
08 May 2019
TNT Economy Express
VC
The best way for me to get things from British eBay to Canada.
Ægir Rafn Magnússon
08 May 2019
DHL Express Worldwide
�RM
everything went well, package delivered in a timely manner
Owen Ordway
08 May 2019
UPS Express Saver
OO
How can you improve? How about not losing packages! And cover the extra costs of getting that package delivered!
Hi Owen,Many thanks for your taking the time to review our services.I'm really sorry that your first experience using forward2me has not been as expected. I see that there has been some confusion over the receipt of your order placed with John Lewis due to them sending the goods in two parcels instead of the expected one.When we book a parcel to a customers account it is very important they ensure that they check that all the contents are present before going ahead with shipping the items. If it is found that the incorrect amount of items are showing on the parcel description we can then look at this further to ensure there has not been a processing error on our side and can investigate this further.Unfortunately on this occasion it appears that you had not noticed that only one item was showing when the first parcel was shipped and due to a processing error at our end the second parcel was not showing on your account.I do sincerely apologise for the extra cost this has caused you due to the processing error, please be assured that these kind of incidents are very rare however from time to time mistakes are made due to human error.We hope you will consider using our services again going forward and if you would like to discuss this personally with me I will be very happy to receive an email to our Customer Service email info@forward2me.com.Kind Regards,Tracy.Customer Service Supervisor.
Yuhao Liu
07 May 2019
DHL Express Worldwide
YL
Quick and easy
Kristelle Bourne
07 May 2019
DHL Economy Select
KB
Fast service 5stars
Verified Customer
07 May 2019
DHL Express Worldwide
VC
到着から発送までが早く、とても助かっています。
Verified Customer
07 May 2019
UPS Standard Single
VC
Really quick service, good site , safe and secure
francesco nicchi
07 May 2019
UPS Standard Single
FN
Very very fast shipping.
João
06 May 2019
DHL Economy Select
J
Shipment arrived on time, well packaged.
Shipping prices could be a bit better...
Shipping prices could be a bit better...
Hiroyuki KAMATA
05 May 2019
DHL Express Worldwide
HK
The package arrived in Japan with a polite response.
Thank you very much.
Thank you very much.
Ismail Alshehri
05 May 2019
DHL Express Worldwide
IA
Every thing did well
Sarah Holroyd
04 May 2019
DHL Economy Select
SH
amazing service from foward2me. Always there to help and quick replies
Chris
04 May 2019
DHL Express Worldwide
C
I have used forward2me twice and I’ve never had a problem. I was notified as soon as they received my items and via their website I was able to forward the items directly to my home. Will definitely use them in the future.
Verified Customer
03 May 2019
TNT Economy Express
VC
Arrived, dispatched, delivered. Yes, it is quite simple.
Saffan Aamir
02 May 2019
DHL Express Worldwide
SA
Amazing service and fast response time