Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
sm
16 January 2026
FedEx International Priority
S
Perfect! Thank you!
Thanks for the 5 star review :)
The traveling doctor
15 January 2026
DHL Express Worldwide
TTD
I have been using Forward2me for many years. I have never had a lost package and all mail outs have been promptly undertaken. For the rare occasions I have needed help, customer service has been excellent and you get to deal with a real person rather than a bot! Highly recommend.
Thank you for 5-star review!
We appreciate your business with us.
^NB
We appreciate your business with us.
^NB
YNavarro
15 January 2026
FedEx Connect Plus
Y
I was pleasantly surprised by the entire experience when I first used this service. They kept me informed about my deliveries and promptly forwarded my package. I’ll definitely be using them again.
Thank you for your 5-star review!
We appreciate your business with us!
^NB
We appreciate your business with us!
^NB
Walid Abdelnour
14 January 2026
FedEx International Economy
WA
Unacceptable! You need to overhaul your staff who mishandled my money not once, but twice! They refunded my invoice payment of 254.96 euros without even consulting me, just to repackage the battery. This is outrageous!
We sincerely apologize for the mishandling of your payment and the inconvenience this has caused. We understand your frustration, and we take full responsibility for the error.
We are working with our Germany team to fix the issue.
We will also address the internal issue to prevent this from happening again.
We are working with our Germany team to fix the issue.
We will also address the internal issue to prevent this from happening again.
John Green
14 January 2026
DHL Express Worldwide
JG
thanks worked as expected
Thanks for the 5 star review.
Simon Peck
13 January 2026
FedEx International Priority
SP
Efficient and smooth, great app experience making the process easy to follow.
We’re glad to hear you found the app efficient and easy to use. We’re always working to make the experience as smooth as possible.
Daniel Lamb
13 January 2026
FedEx International Priority
DL
Simple and Direct Service. Thank you.
Thank you for your feedback! We’re glad you had a simple and direct experience, and we appreciate you taking the time to share it.
RAQUEL SALES
10 January 2026
FedEx International Priority
RS
Fast and efficient. My experience was excellent. Very easy to use.
Thank you for your 5-star review!
We appreciate your business with us!
^NB
We appreciate your business with us!
^NB
EGIANNA
09 January 2026
FedEx International Priority
E
Received the products on time
Thank you for your feedback! We’re glad to hear your products arrived on time and everything was as expected.
customer
08 January 2026
FedEx Connect Plus
C
Service was prompt, took much less time to receive an item from the UK than I expected. Repacking was done well and item received in pristine condition with no damage to the packaging.
Thank you for your wonderful feedback! We’re happy to hear that your item arrived quickly and in perfect condition. We take pride in careful packaging and prompt service, and it’s great to know it made your experience a positive one.
Mikros Xristoulis
07 January 2026
UPS Standard Single
MX
great system!
Many thanks for the 5 star review. 😊
Ankit Mavchi
07 January 2026
FedEx Connect Plus
AM
Got an order from Italy to India via Forward2me, it was a very straight forward and quick experience. The experience was great right from using their dashboard for documentation to the various option for delivery ranging different costing.
Many thanks for the 5 star review. 😊
Evija Kreicberga
07 January 2026
FedEx Regional Economy
EK
It was my first experience and I am more than satisfied! Delivery was fast and easy! Thank you!
Many thanks for the 5 star review. 😊
Kata Sebestyen
04 January 2026
UPS Standard Single
KS
Fast delivery at a fair price, all good
Thank you for your 5-star review!
We appreciate your business with us.
^NB
We appreciate your business with us.
^NB
Meg
03 January 2026
FedEx International Economy
M
Every time I have used this service it has been easy and simple. Would recommend.
Many thanks for the 5 star review. 😊
Therese White
01 January 2026
UPS Worldwide Expedited
TW
Forward2me’s website is intuitive and easy to navigate. The customer service agents were communicative and helpful. They worked quickly and efficiently.
Thank you for your 5-star review!
We appreciate your business with us.
^NB
We appreciate your business with us.
^NB
Shiloh
01 January 2026
FedEx Connect Plus
S
Quick and reliable service, clear communication.
Thanks for your 5-star review!
We appreciate your business with us.
^NB
We appreciate your business with us.
^NB
Allen Clark
29 December 2025
DHL Express Worldwide
AC
I’ve used the service to buy cologne my first experience I had no idea what to do and Forward2me is not very clear with their instructions. I phoned the customer service line which also cost me money and the person answered the phone just Hello didn’t say Forward2me customer service just Hello it was so strange I thought I was being scammed .. then I had to pay to have my package rewrapped because it’s dangerous goods I opted for the pay the duties with them but the border agency wouldn’t accept that and I had to pay them again, I tried to get my money back from Forward2me and I had zero luck .. if I use this company again I know what to do now do not use the prepay duties option order a huge order not just one thing.. I’m sure it will be much easier the second time using Forward2me but the first time is very very confusing and it also takes over 24 hours to get a reply from customer service when you email …
Hi,
We apologise for any inconvenience this has caused you. I have sent you an email to explain things in detail. ^NB
We apologise for any inconvenience this has caused you. I have sent you an email to explain things in detail. ^NB
D.S Lechner
28 December 2025
UPS Express Saver
DL
Communication was fast, pictures were sent on time, and everything was shipped out quickly.
Thank you for your 5-star review!
We appreciate your business with us.
^NB
We appreciate your business with us.
^NB
Ryan Ruiz
27 December 2025
DHL Express Worldwide
RR
Amazing service. When tariffs go away I will order to Forward2me again
Thanks for the 5 star review.
Woo
26 December 2025
DHL Express Worldwide
W
Safe and reliable
Thank you for your 5-star review!
We appreciate your business with us.
^NB
We appreciate your business with us.
^NB
The Zookeeper
23 December 2025
FedEx Connect Plus
TZ
It worked, but at a price. Very expensive shipping costs.
Thank you for providing us with your feedback.
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
Emmanuelle
23 December 2025
FedEx International Priority
E
Everything went good
Thanks for the 5 star review.
LD
23 December 2025
UPS Express Saver
L
Best company for UK and German forwarding. Full comprehensive shipping capabilities and prompt service.
Thank you for your 5-star review!
We appreciate your business with us.
Happy Holidays!
^NB
We appreciate your business with us.
Happy Holidays!
^NB
hicham lagnibi
22 December 2025
FedEx International Priority
HL
I had a very good experience with Forward2Me. The service is reliable, fast, and well organized. My package arrived safely and was handled professionally from start to finish. Their customer support is responsive and helpful, and the tracking updates were clear throughout the process. I highly recommend Forward2Me to anyone looking for a trustworthy international parcel forwarding service.
Many thanks for the 5 star review. 😊
Dave Martin
22 December 2025
FedEx International Priority
DM
Forward2me is company you can trust for their work without hassle.
Many thanks for the 5 star review. 😊
Se
21 December 2025
UPS Standard Single
S
All great! I've been using this company for a few years (ordering from the UK, US, and, recently, Japan) and I've never had any issues. I love that they don't ask you to pay a fee when you register or to authenticate the address, and I found that their shipping rates are quite competitive compared to similar companies. Everything always comes really well-packaged too. Keep up the great work!
Many thanks for the 5 star review. 😊
soso
21 December 2025
UPS Standard Single
S
I’ve had a very good experience with Forward2Me. I live in France and sometimes want to buy things from the UK, and they always ship quickly. I really recommend them.
Many thanks for the 5 star review. 😊
Eline
21 December 2025
FedEx International Priority
E
I did my first shipment and worked out very well. I have ordered some presents in Europe and got it delivered in Kuwait.
Many thanks for the 5 star review. 😊
Evdokia Sourla
19 December 2025
FedEx Regional Economy
ES
I was very satisfied the first time I used the service! I was glad about the updates and all and all with the customer support
Thanks for the 5 star review :)
Rene
19 December 2025
UPS Standard Single
R
I had my doubts at first because I am new to this type of service, but I am honestly very positively surprised how effortlessly this company helped me solve my shipping issue from UK. Everything was smooth, their website is also intuitive and processes are well-tuned. Thank you guys, keep it going!
Thanks for the 5 star review :)
brian rignace
17 December 2025
FedEx International Economy
BR
Service are very helpful.
Many thanks for the 5 star review. 😊
Grace G
13 December 2025
FedEx Connect Plus
GG
Forward2me was honest, well packaged and timely. Got my mom package from overseas Christmas, and it came in time. Will use again!
Many thanks for the 5 star review. 😊
James
13 December 2025
FedEx Connect Plus
J
Had multiple shipments combined and sent to me. The process was simple and fast. My package arrived in perfect condition with my invoices enclosed. Will definitely use again.
Many thanks for the 5 star review. 😊
Bibi
12 December 2025
UPS Standard Single
B
Reliable and good service. First package took bit longer than expected until shipped but the second one didn‘t take long. Overall, i recommend!
Many thanks for the 5 star review. 😊
AQ
12 December 2025
FedEx Connect Plus
A
Website is well laid out and easy to use.
Many thanks for the 5 star review. 😊
Blanca Cavazos
09 December 2025
UPS Express Saver
BC
It was simple to use
Many thanks for the 5 star review. 😊
Koda tejada
09 December 2025
FedEx Regional Economy
KT
Sah jme suis prit des mechant running
Many thanks for the 5 star review. 😊
Ciara Schooley
06 December 2025
UPS Express Saver
CS
Everything was good. Just wish the packaging was better since it was traveling so far.
Many thanks for the 4 star review. 😊
CRISTINA RONCON
05 December 2025
UPS Standard Single
CR
Ottimo servizio, i miei acquisti in UK sono arrivati velocemente e perfettamente integri.
Many thanks for the 5 star review. 😊
Sharon Burrell
04 December 2025
FedEx Connect Plus
SB
A perfect experience buying from the UK! Thank you for this service! Much appreciated! Will definitely use your service again.
Thanks for the 5 star review.
Anna Georghallides
03 December 2025
FedEx International Economy
AG
Excellent and efficient service as always
Many thanks for the 5 star review. 😊
LightNinja
03 December 2025
UPS Standard Single
L
Fast processing and lots of shipping options
Many thanks for the 5 star review. 😊
Daniel
02 December 2025
UPS Express Saver
D
Very Good Service
Many thanks for the 5 star review. 😊
Steven
29 November 2025
FedEx Connect Plus
S
Smooth process.
Many thanks for the 5 star review. 😊
Consumer
28 November 2025
FedEx International Economy
C
The customer service was excellent.
Many thanks for the 5 star review. 😊
TERUHITO WATANABE
25 November 2025
UPS Express Saver
TW
ドイツのお店から日本への発送対応ができなかったため、こちらを利用できて欲しいものが手に入れることができました。
Many thanks for the 5 star review. 😊
Squagskink
24 November 2025
FedEx International Economy
S
Timely delivered- arrived unbroken necessary service in these crazy times allowing me to buy all around the world
Many thanks for the 5 star review. 😊
Kaitlyn Beaver
22 November 2025
FedEx Connect Plus
KB
In my case specifically, I had ordered a record that was an EU/UK release only. It just so happened to be one of my favourite artists and the LP was available to purchase before on tour only in the EU.
I used forward2me as my address and it worked! I live in USA, so this was my only chance. The packaging was phenomenal with the webbed cardboard for protection! It made it to me so quickly.
I think I intentionally picked FedEx as my carrier so I would get tracking. FedEx did not mess around and I had my beautiful record in no time, all the while I could track it.
I used forward2me as my address and it worked! I live in USA, so this was my only chance. The packaging was phenomenal with the webbed cardboard for protection! It made it to me so quickly.
I think I intentionally picked FedEx as my carrier so I would get tracking. FedEx did not mess around and I had my beautiful record in no time, all the while I could track it.
Many thanks for the 5 star review. 😊
Patrick Conway
22 November 2025
FedEx Connect Plus
PC
It just works
Many thanks for the 5 star review. 😊