forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15896 reviews

Mike Benas 28 November 2013

DHL Economy Select

Very Good

Thanks for leaving us your feedback. We're pleased that you found our service to be very good and hope you will use our service again in the future. Kind regards, Hilary.

Oleksandr Danylov 28 November 2013

DHL Economy Select

love you, guys, you are fantastic!

Many thanks for that! It's great that you think we're fantastic. We try are hardest to provide you with the best service we can - fast, efficient and more importantly personal and friendly. Hope to hear from you again soon. Kind regards, Hilary.

Paul Bajada 28 November 2013

DHL Express Worldwide

Thank you for your excellent service. The "shoppers requests" get too expensive when you are purchasing items which are not bulky, but pricey. The price you charge doesn't seem to equate to the effort and handling involved. However, I have given you an excellent rating because your communication is always great, your shipping costs decent, and the time of delivery super fast. Thanks again for your terrific service!

Many thanks for taking the time to feedback to us - your views are important to us. Thank you so much for giving us an excellent rating and that you think that our communication is great,shipping costs decent and delivery is super fast. We have noted your comments about the personal shopper service. We are constantly reviewing this service as we do for all our other services and we will strive to improve where we can. https://www.forward2me.com/services Thank you once again. Janet Grundy Operations Director

Sami Savero 28 November 2013

DHL Express Worldwide

Works

Thanks for your feedback. We're very pleased that the service worked for you! We hope you will use our service again to ship more parcels in the future. Kind regards, Hilary.

Niklaus Staeheli 28 November 2013

DHL Express Worldwide

Fast and reliable service! Highly recommendable!

Thanks for your feedback - your comments are important to us. We're delighted you felt the service was both fast and reliable. It's always good when our customers would recommend us to others - thank you! We hope to be able to help you again in the future. Kind regards, Hilary.

JENNIFER OTOOLE 28 November 2013

DHL Express Worldwide

I have not had such friendly, competent service from anyone for a very long time. Magic. Thankyou very much. Jenny in Perth Australia.

Many thanks for leaving such lovely comments. It's really nice to read that you were so pleased with the friendliness of our service. We work very hard to give our customers outstanding service with the emphasis on customer care. It's great when this is acknowledged. WE hope to be able to help you again in the future. Kind regards, Hilary.

Nuno Fernandes 28 November 2013

DHL Express Worldwide

everything a++++

Thanks for your feedback. We're pleased everything was rated highly! Hope to be able to help you again in the future. Kind regards, Hilary.

Fabio Afonso 28 November 2013

DHL Economy Select

Very fast shipping! Great

Thanks for your comments - your feedback is important to us. It's great to be able to offer a great service that is both fast and reliable. We hope you will use our service again in the future. Kind regards, Hilary.

Pedro Gonçalves 27 November 2013

DHL Express Worldwide

Very good service!!

Thanks for your feedback. We're pleased you thought our service was very good and hope you will ship with us again in the future. Kind regards, Hilary.

Francisco Barroso 27 November 2013

DHL Express Worldwide

Great service. Fast, easy and efficient.

Thanks for your feedback. It's good to know that you felt we offered a great service. we work hard to provide our customers with a fast, efficient and personal service and it is good to know that this is appreciated. We hope to be able to help you again in the future. Kind regards, Hilary.

Lynda Graham 27 November 2013

DHL Express Worldwide

I was very anxious but there was no hassle what so ever. I was informed of the location of my parcel all the time. A fantastic service. I will use it again.

Thank you so much for leaving your comments. We are very pleased that you thought the service received was fantastic and 'hassle-free' and even more pleased that you will use our service again - hopefully without feeling anxious! We look forward to helping you again soon. Kind regards, Hilary.

Michael Tsigkakos 27 November 2013

DHL Express Worldwide

Excellent service!!!

Thanks for your comments. It's great to be able to offer our customers an excellent service. We hope you will ship with us again in the future. Kind regards, Hilary.

Federico Galli 27 November 2013

DHL Economy Select

Perfect and quickly!!

Thanks for your feedback. We're very pleased that you had perfect and quick service. We hope you will use our service again in the future. Kind regards, Hilary.

Renald Dalli 26 November 2013

forward2me basic

Thanks again for a wonderful service. I cannot stop telling people about your service and how fast it is compared to others!

Many thanks for your feedback - customer comments are really important to us. We're really pleased that you think we offer a wonderful, fast service. It's also great that you recommend us to others - thank you. We hope to continue to help with your shipping in the future. Kind regards, Hilary.

Renald Dalli 26 November 2013

forward2me basic

As always, great service!! Good price and extremely fast shipping!

Many thanks for leaving your comments - customer feedback is really important to us. It's good that you feel we always offer great service that is both fast and at a good price. We hope to help you again soon. Kind regards, Hilary.

Joana Quitério 26 November 2013

DHL Express Worldwide

Will come back for sure.

Thanks for leaving your feedback. We're very pleased that you will consider using the service again in the future. We look forward to hearing from you. Kind regards, Hilary.

Fábio Santos 26 November 2013

DHL Express Worldwide

Serviço excelente! Rápido e barato! Voltarei a usar de certeza!

Many thanks for your comments. I hope you don't mind but I've translated them using Google Translate: "Excellent service! Fast and cheap! Return to using for sure!" It's great that you felt we offered an excellent service that was both fast and cheap. It's also good to know that you will be using the service again. We look forward to hearing from you soon. Kind regards, Hilary.

Joao Pedro Pinto 25 November 2013

DHL Express Worldwide

JPP

Very fast!

Thanks for your feedback. We're pleased to be able to offer you a very fast service and hope to be able to ship for you again in the future. Kind regards, Hilary.

Mark Debono 25 November 2013

forward2me basic

Great

Thanks for leaving your feedback. We're pleased that you found the service offered 'great' and hope you will use us again in the future. Kind regards, Hilary.

Ingrid Hobson-Jones 25 November 2013

DHL Express Worldwide

I have been using forward2me for years. I can only praise the service, right down to the help I have just needed in seperating certain items that could not be sent onto South Africa from my order to another delivery address. Faultless, fabulous, friendly and efficient service - always.

Many thanks for your lovely comments! It's great to know that you have been using our service for years. We are glad to be able to continue to help you with your shipping. We're very pleased to hear that you think our service is fabulous and efficient but above all we strive to be friendly. Thank you! Kind regards, Hilary.

Konstantinos Fryganas 24 November 2013

DHL Express Worldwide

2 Nexus 5, with speedy delivery

Thanks for your feedback. We're very pleased that your Nexus 5 phones arrived safely and quickly and hope you enjoy using them. We hope you will use our service again in the future. Kind regards, Hilary.

Ambrose Chua 24 November 2013

DHL Express Worldwide

Forward2me provided me with a professional and efficient service that surpassed my expectations. The criteria that took precedence over the other forwarding services that I have worked with previously were the excellent communications, integrity and customer support.

Many thanks for your very positive and comprehensive comments. It's great that we provided you with a service that surpassed your expectations. We're really delighted that you comment on the excellent communication, integrity and customer support we provide - we work really hard in these areas to provide a first class service to our customers. We hope you will use the service again in the future. Kind regards, Hilary.

Shirley Ann Gauci 23 November 2013

DHL Express Worldwide

SAG

Great and fast service

Many thanks for your comments. It's great that you felt we offered you a great and fast service. We hope to be able to help you again in the future. Kind regards, Hilary.

NIKITAS SPYROPOULOS 23 November 2013

DHL Express Worldwide

Everything run wfine

Thanks for your feedback - your comments are important to us. We're delighted that everything ran smoothly for you and hope you will use the service again in the future. Kind regards, Hilary.

Simon Austin 23 November 2013

DHL Express Worldwide

I needed a Lithium battery sent to Greece, and Amazon was not licenced to send it but Forward2me was , so it arrived quickly by courier, packaged perfectly. I had to pay a surcharge to have it sent, but it was worth it to get it

Many thanks for your comments. We're pleased you managed to get your lithium battery delivered to Greece both quickly and well packaged. We aim to provide a personal service to our customers and are keen to make the shipping as easy as possible. We hope you will use our service again in the future. Kind regards, Hilary.

aziz hammad 23 November 2013

DHL Express Worldwide

AMAZING SERVICE! THAT'S ALL THAT NEEDS TO BE SAID!

Many thanks for your feedback. Great to read the word 'AMAZING'! We strive to offer the best service possible to all our customers and are delighted when this is acknowledged. Hopefully we will be able to help you again in the future. Kind regards, Hilary.

Abdallah Reda 22 November 2013

DHL Express Worldwide

I have never seen a company with a so high service level.
They answer mails ind less than 1 hour
And they help me out when my phone went dead.
Something unbeliveable. Excellent service.

Many thanks for taking the time to leave us your lovely comments. It's great to be able to offer you such a high level of service. We aim to provide a service that is fast, reliable but above all personal and it's great when this is appreciated. we hope you will use the service again in the future. Kind regards, Hilary.

Vincent Tai 22 November 2013

DHL Express Worldwide

Excellent service. Exceeded my expectation.

Thank you so much for leaving us your feedback. It's great to hear that we exceeded your expectations and provided you with an excellent service. We hope to be able to help you again in the future. Kind regards, Hilary.

Panos Boulougouras 22 November 2013

DHL Express Worldwide

Ordered a Nexus 5. Very fast delivery and excellent support when i sent them an email. Outstanding service.

Many thanks for your kind comments. It's great to hear that you received your Nexus 5 quickly. We are especially pleased that you thought our support and service was outstanding. We hope you will use the service again in the future. Kind regards, Hilary.

Unverified Customer 22 November 2013

Unknown Shipment Details

Great customer service .. i was updated minute by minute given my options difinitly will be used again thanks

Many thanks for leaving such positive comments. Customer feedback is really important to us. It's great to hear that you were impressed with our customer service - something we work very hard to get right! We aim to provide a service that is fast and reliable but also personal. Good to know that you will use our service again. We look forward to hearing from you very soon. Kind regards, Hilary.

Dimitrios Pampakas 22 November 2013

DHL Express Worldwide

Great service but a bit expensive.

Many thanks for your comments - your feedback is important to us. We're glad that you felt we offer great service. However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Unverified Customer 21 November 2013

Unknown Shipment Details

The original shipping cost was quite expensive.
As he advises me at the past I request for other cheaper shipping methods.
In respond to my request he found me a cheaper shipping method.
Please try to find cheaper intermediate shipping company.
Thanks for the good cooperation.

Excellent communication. Even when a problem of wrong calculation of transport problem was solved by the charge of the company and not the customer. Please find cheaper intermediate courier because in many cases transport costs exceed 50% of the value of the product and make it unprofitable transaction. Thanks for the good cooperation.

Pantelis Labros Katsibokis 21 November 2013

DHL Express Worldwide

PLK

From UK to Athens within 20 hours after payment. Perfect service!!!

Many thanks for your feedback - your comments are important to us. It's great that you felt you received 'perfect' service. We work very hard to provide a service that is fast, efficient and personal and it is great when this is appreciated. We hope you will use the service again in the future. Kind regards, Hilary.

Aigar Tarre 21 November 2013

DHL Express Worldwide

Very fast service. Only 4 days from England to Estonia.

Thanks for your feedback - your comments are important to us. It's good that you felt our service was quick and that your package arrived safely in Estonia. We hope we can help you again in the future. Kind regards, Hilary.

Leonor Boga 21 November 2013

DHL Express Worldwide

The delivery was very quick! The package was in perfect conditions!

Thank you for your comments. We're glad your package arrived quickly and in perfect condition. We hope we can help you with any future shipments you may have? Kind regards, Hilary.

Matthew Frost 21 November 2013

DHL Economy Select

Living in Switzerland and no longer having a GBP credit card I used the Shop on behalf of service to get me 2 cases of beer that is not available outside the UK. They bought this at special offer prices from Asda for me and shipped it at a very low rate which worked out much cheaper than britishcornershop.com or the brewery itself; so I was very pleased with the service. One suggestion to improve: when exporting to non-EU countries it is possible to reclaim UK VAT and subtract this from the price as VAT in the receiving country is then charged in the import process, so I had to pay swiss VAT on top. Other online exporters can manage this subtraction somehow; could you ?

Christine Freitag 21 November 2013

DHL Express Worldwide

Service was fast and as promised, so excellent. And I'm glad the service exists! But the pricing (in my case over 20 Pound for just a light book) could be a bit more customer-friendly.

Luís Santos 21 November 2013

DHL Express Worldwide

A little expensive, but works great and fast. Recommended.

Many thanks for your comments - your feedback is important to us. We're glad that you felt our service works great and is fast. However, we are sorry you felt the price was a little expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Joanna Leung 20 November 2013

DHL Express Worldwide

Amazing service

Thank you for your feedback. We're delighted that you feel we offer you an amazing service. We work very hard to provide a fast, professional and efficient service to our customers and it's great when this is appreciated. We look forward to helping you again in the future. Kind regards, Hilary.

Saulo Boavista 20 November 2013

DHL Economy Select

Very satisfied first time customer. Package arrived on time and fully tracked. Totally recommended service. Thanks.

Many thanks for your very positive comments - your feedback is important to us. It's great to hear that you are a very satisfied, first-time customer and that you would recommend our service. We look forward to shipping more parcels for you in the future. Kind regards, Hilary.

nikolaos granitsas 20 November 2013

DHL Express Worldwide

Efficient but expensive service

Many thanks for your comments - your feedback is important to us. We're glad that you felt you received an efficient service. However, we are sorry you felt the price was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

yes, the service is good, but please let me choose the shipping way, otherwise you restrict your service on items that there is no other way to obtain them. Items that cost less than 30 pounds , I prefer not to buy them as the final cost is elevated.

Konstantinos Kalyvas 20 November 2013

DHL Express Worldwide

Thank you very much once again for the wonderful services.

Thank you for your comments. Customer feedback is very important to us. It's great that you feel we offer a wonderful service and hope you will ship more parcels with us in the future. Kind regards, Hilary.

Georgios Paratsokas 20 November 2013

DHL Express Worldwide

I could not believe how fast you send my parcel, excellent service. I would like it to be a bit cheaper but we cant have everything. Keep up the good work.

Many thanks for your comments - your feedback is important to us. We're glad that you felt you received excellent service. We can provide other cheaper methods of delivery but these have absolutely no guarantees. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Thank you for your explanation, i hadn't thought of all of that. You still remain the best forward service available.

Jenna Koli 20 November 2013

DHL Economy Select

First time that I used this service and had to order more asap, reliable and fast! Thank you! :)

- Jenna -

Thanks for your feedback - your comments are important to us. It's great that your thought our service was both reliable and fast. We look forward to hearing from you again very soon. Kind regards, Hilary.

Angelo Claro 20 November 2013

DHL Express Worldwide

I'm speechless! Everything went so well that I couldn't expect any better! So fast and so simple! I hope they provide more shipping rates in the future to widen the possibilities!

Many thanks for your feedback - what lovely comments! We're so pleased everything went well. We try very hard to provide our customers with a fast, professional and yet personal service and it's great when this is appreciated. We are always looking to make improvements and this includes looking at alternative shipping options. We hope to be able to help you again in the future. Kind regards, Hilary.

Jonna Lindholm 20 November 2013

DHL Economy Select

Service is exactly as promised. Communication from their staff was better than I expected. Overall would recommend without any reservations. Oh, yes the price was quite economical for 5 packages well over 12 kilos with 3 packages combined i have paid about 57GBP including insurance.

Many thanks for leaving us such positive (and comprehensive!) feedback. Your comments are really important to us. We're delighted you found the level of both service and communication better than you expected. It's good to read your comments about pricing too. It is more economical to consolidate an order into a fewer number of packages for shipping. It's great to read that you would recommend our services without reservation - thank you! We hope to be able to help you again in the future. Kind regards, Hilary.

Tiago Pereira 20 November 2013

DHL Express Worldwide

Great and really fast service!

Thanks for your comments. Feedback is really important to us. It's great to be able to offer a fast service that is professional and reliable. We hope to be able to help you again in the future. Kind regards, Hilary.

Kristjan Rang 20 November 2013

DHL Express Worldwide

Very quick service with no problems!

Thanks for your feedback. We're pleased to be able to offer you a very quick and 'painless' service with no problems. Hope you will use the service again in the future? Kind regards, Hilary.

Pierangelo Tosini 20 November 2013

DHL Express Worldwide

I live in Italy and some items aren't available in my country.
With Forward2me I've no problem, those guys are extremely efficient and fast.

Many thanks for leaving your comments. Customer feedback is really important to us. We're really glad you find our service efficient and fast. Hopefully you will use the service again in the future? Kind regards, Hilary.

Sure Hilary, I will use F2me again.

Dimitrios Thomaidis 19 November 2013

DHL Express Worldwide

Nearly one and a half day shipping to my country.
Shipping fare is reasonable enough for such fast service.
Even grand courier companies are way slower.
Great job!
Will totally prefer forward2me next time!
Excellent!

Many thanks for leaving such positive feedback. Your comments are really important to us. We're delighted that you felt we did a great job and that the shipping was fast. It's great to read that you will consider using us again in the future. We look forward to hearing from you soon. Kind regards, Hilary.

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