

Customer Feefo Reviews
Feefo is an independent feedback service with verified and audited reviews.
These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:
Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.
forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.
Would def use it again! At first I was very worried but when I received the items they were packed very carefully and they arrived very quickly! the charge was normal and I recommend it to everyone!

Response:
We're very pleased that you gained confidence in us and are happy with our service. Thanks for your feedback.<br/><br/>James
it is abit expensive but service is good. You will be receiving another parcel for me from JMLDirect. Hope to hear from you soon

Response:
We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition.<br/>If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.<br/>Thank you for your feedback.<br/><br/>James
I do not use this service very often, however when I do I am always impressed!!
Items have always been delivered the following day.
Simply an impeccable service!
Highly Reliable and Highly Recommendable
Items have always been delivered the following day.
Simply an impeccable service!
Highly Reliable and Highly Recommendable

Response:
Thanks for your feedback, it is very important to us. We look forward to receieving further parcels for you in the future.<br/><br/>James
It would have been excellent except that the service is very expensive, therefore I am hesitant to use it. I would prefer to have some options regarding the postal service used

Response:
Thank you for your comments. We offer a premium, door to door, tracked service with very fast transit times. <br/>We can also consolidate packages for you over a period of time to make shipping more cost effective.<br/>We are more than happy to provide a cost comparison if you have another company in mind that can provide the same level of service.<br/>Have a good weekend!<br/><br/>James
I am really very happy that you have provided your service to us. Your service is wonderful. Besides, the staff is very nice,very helpful and is always ready to help you. I use your service very much and never had any problem. If you meet some sort of problem you can rest your mind that you will have the full support of the staff.
Very good service.
Congratulations
Very good service.
Congratulations

Response:
Thank you for your kind comments, we appreciate it. We look forward to receiving more parcels for you in the future!<br/><br/>James
Forward 2me is a very efficient agency. I use this service very much and I am so happy that I have met these nice people. I thank them from the bottom of my heart for all the patience they show to me. They are always happy to help you. Very good indeed.<br/>Congratulations.
Perhaps a bit pricey...

Response:
Thanks for your comments - we provide a premium, door to door, tracked service. <br/>We are more than happy to do a price match if you have some one in mind that can provide the same level of service. <br/>If you have more than one parcel we are happy to consolidate packages which helps reduce your shipping costs.<br/><br/>James
Good and needed service. One thing i would like to add is: sometimes certain sites not only require foreign adress but even a foreign card. If we can be assigned an account and then obviously charged it would be great.

Response:
Thank you for providing us with your feedback. We can offer you our personal shopper service if you come across similar problems in the future. Please get in touch with us if you need anymore details.<br/><br/>James
The service is fantastic especially if you want something in a hurry and Janet the girl I deal with is really lovely but I didn't rate it exellent as I have found a company that is cheaper.

Response:
Thank you for taking the time to respond to us, we appreciate your feedback.<br/>We offer a premium, door to door, tracked service with very fast transit times. We can also consolidate packages for you over a period of time to make shipping more cost effective.<br/>We are more than happy to provide a cost comparison if you have another company in mind that can provide the same level of service.<br/><br/>James
Supbert survive! orderd a jumper from Hackett took Hackett five days to send it to forward2me, received the item the following day! :) the price was a bit steep but it was worth it! Karlstad, Sweden

Response:
Thanks for your kind comments! We look forward to receiving more parcels for yourself in the future! Have a good weekend!<br/><br/>James
The service is good for expensive purchases with a big price difference between UK and DK. I have considered using the service several times for smaller purchases but found it to be too expensive.

Response:
Thank you for your comments. If you purchase more than one item then we can consolidate all the items into one parcel for you, this is a lot cheaper than sending them all individually! Please get in touch if you require any more information.<br/><br/>James
the service was really good, the items were securely packed and arrived undamaged very quickly. but it was too expensive for me to use this service again or recommend it to others. the cost of the postage - 195 pounds - was more than the cost of the goods.The price i was charged was a lot more than the price i calculated using the Forward2me calculator, so i felt ripped off. I asked if they had a cheaper option as i am not in a hurry to receive the goods, and was told it was only for 2kgs or less. so i wont be using this service again as there seems to be no way of guaranteeing the delivery cost prior to having my items sent to forward2me.
First delivery was excellent. Door to door service amazing. My parcel arrived in Australia within 3 days from the UK. The sencond delivery was slighty less so as the local courier passed my parcel on to Australia Post, which in turn slowed the process and also meant I had to go and pick my parcel up from the local post office. The second delivery was alittle dissapointing for the charges paid.
it works, but it's far too expensive - the estimate was not close to the real cost. I will not use the service again.

Response:
Thanks for the feedback.<br/><br/>Regarding the estimate - please get in touch with us and provide more details so we can understand what happened. We have a policy of honouring all estimates even if it means we make a loss on it - we would rather do that than risk an unhappy customer so it's not clear how this has happened.
Its services are very useful to me. No more postage problems.. I would buy the object anyway, and forwarded2me instantly. Well done for the good idea. Thanks
Regards Sandro Spiteri Cremona
Regards Sandro Spiteri Cremona

Response:
We're delighted to hear that our service has helped you, we look forward to forwarding more parcels to you in the future! Thanks for the feedback!<br/><br/>James
It works fine but mailing expenses for parcel post to Austria are very high.

Response:
Thanks for your comments - we provide a premium, door to door, tracked service. <br/>We are more than happy to do a price match if you have some one in mind that can provide the same level of service. <br/>We can also offer you our consolidation service if you are receiving more than one parcel. If you require any more information please get in touch.<br/><br/>James
Great service and fast shipping plus very good pricing - got my goods within just over a week shipped from the UK to Sweden - highly recommended : )
/ Torbjörn
/ Torbjörn

Response:
We're very happy to hear your positive feedback, we look forward to receiving more parcels for you! Have a good weekend.<br/><br/>James
It's the best forwarding service that I ever use! Prompt reply, smooth communication and always try to strive the best for the customers. I've used their service for more than 10 times, each time I just need to rest assured that they will help me to make the best arrangement for my shipment, especially in consolidating all my parcels and have them be packed into nice and secure packages. Many thanks for their great services and hope that they will keep this up!

Response:
Thank you for your kind comments. We look forward to forwarding more items to you in the near future!<br/><br/>James
The staff are very prompt in sending your packages as well as responding to any questions that you may have. I found that the cost of getting the packages shipped was a little pricey but I will definitely use again if needed

Response:
We do offer a a premium, door to door, tracked service. We can consolidate your packages if you are expecting more than one which helps with your shipping costs. Thanks for taking the time to respond and we look forward to sending more parcels to you in the future.<br/><br/>James
fast service, but a bit pricey shipping

Response:
Thank you for your kind comments - don't forget to 'like' our picture on Facebook to have the chance of winning a kindle in our May Madness draw.<br/>Thanks,<br/><br/>Janet