

Customer Feefo Reviews
Feefo is an independent feedback service with verified and audited reviews.
These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:
Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.
forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.
Their service has so far been very reliable and they always answer emails very quickly and efficiently

Response:
Thanks for your kind comments. We're really pleased to hear that you've been satisfied with our service up to now and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Simply perfect service! As soon an the package arrived at the warehouse, I was contacted to choose among the available shipping options. And as soon as the payment was made, the package was on its way to me, with its tracking number available right away. Definitely recommended.

Response:
Many thanks for taking the time to respond, we really appreciate your kind comments. <br/>Many Thanks,<br/><br/>James
The service was excellent was able to have our school dresses delivered in less than one week. Would definitely use again

Response:
Many thanks for your feedback, we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Quick delivery albeit a bit steep pricing on the shipment costs.

Response:
Many thanks for your feedback, we really appreciate your comments. We can help you reduce your shipping costs by consolidating parcels for you. Otherwise, we can offer to ship through Royal Mail if the parcels fit the criteria. If you would like any further information then please don't hesitate to get in touch.<br/>Kind Regards,<br/><br/>James
Super fast shipping, easy to use service and faultless as always. I can also highly recommend their personal shopping service. Thanks Forward2me - you guys ROCK!

Response:
Many thanks for your kind comments. We look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James
Sometimes postage is more expensive than item to post. Before you buy the item you cannot hsvd an estimate on how much the post will cost. But if one could get an estimate can decide and buy. Regards Santo

Response:
Thanks for your feedback. If you would like a cheaper shipping option, for example Royal Mail, for future shipments which fit the criteria then please get in touch.<br/>Kind Regards,<br/><br/>James
I live in a remote valley in the Sierra Nevada Mountains of Andalusia with no access to any service industry....leading a self-supporting mostly self-sufficient lifestyle
This service has changed our life here as specialist books, communication equipment, medical and vet supplies, replacement parts and other essential items can now be ordered online over the Internet
The cost of the service is partly offset by the time, fuel, stress and money saved on buying expeditions
Through this service we are able to access quality items that we could not otherwise obtain
This is a quality reliable service that you can trust to deliver
They are reliable and communicate well
The tracking service is excellent and means your valuables can be closely monitered in transit and precise arrangements made for delivery
This fantastic service made a difference here
This service has changed our life here as specialist books, communication equipment, medical and vet supplies, replacement parts and other essential items can now be ordered online over the Internet
The cost of the service is partly offset by the time, fuel, stress and money saved on buying expeditions
Through this service we are able to access quality items that we could not otherwise obtain
This is a quality reliable service that you can trust to deliver
They are reliable and communicate well
The tracking service is excellent and means your valuables can be closely monitered in transit and precise arrangements made for delivery
This fantastic service made a difference here

Response:
Many thanks for taking time time to leave your views. We really appreciate your kind comments. We look forward to receiving more parcels for you in the future. <br/>Have a good evening.<br/>Kind Regards,<br/><br/>James
All good maybe a little slower than I would have thought but you did offer me two
forms of post one cheaper which I thought was great!
forms of post one cheaper which I thought was great!

Response:
Many thanks for your feedback. We look forward to receiving more parcels for you in the near future.<br/>Kind Regards,<br/><br/>James
Very fast and professional company. Thorough and they think of everything. Definately will do business again. Highly recommended

Response:
Thanks for your kind comments, we really appreciate your feedback.<br/>We look forward to receiving more parcels for you in the future.<br/><br/>James
It was my first time to use such a forwarding service from abroad. I found it very userfriendly, efficient, precise and timely.
For a Hungarian like me it is a good value for money service.
For a Hungarian like me it is a good value for money service.

Response:
Thanks for taking the time to leave your views, they are really important to us. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Thanks for your service, fast delivery, resonable price

Response:
Many thanks for taking the time to leave your feedback - your views are important to us. We're very pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
This was the most expensive mail forwarding service I have ever used. I would not recommend it as they clearly profit on the shipping cost.

Response:
Thanks for taking the time to provide your feedback, it's important to us.<br/>We're really sorry that you feel we are expensive but if you provide us with the name of a company that provides the same level of service we will be more than happy to offer a price match.<br/>We can use cheaper shipping methods with no frills and no guarantees but this doesn't give you the re-assurances that our premium service provides.<br/><br/>Kind Regards,<br/><br/>James
The speed of dispatch from the UK and delivery to Australia was excellent. I was also pleasantly surprised about the price.
There was some difficulty with final delivery by the driver. I have given permission to DHL to leave parcels and this has perhaps not been processed and was not followed. On a second attempted delivery the signed card I left was ignored and the parcel was again not left. The parcel was promptly delivered after I followed it up by telephone but the signed card given ongoing authority to leave parcels was again left.
There was some difficulty with final delivery by the driver. I have given permission to DHL to leave parcels and this has perhaps not been processed and was not followed. On a second attempted delivery the signed card I left was ignored and the parcel was again not left. The parcel was promptly delivered after I followed it up by telephone but the signed card given ongoing authority to leave parcels was again left.

Response:
Many thanks for your feedback, it means a lot to us.<br/>We're really sorry you had difficulty with the final delivery of your parcel by DHL and we hope this won't happen again in the future.<br/>Kind Regards,<br/><br/>James
Very pricey though

Response:
Thanks for your feedback.<br/>If you get in touch we can offer you cheaper shipping methods such as Royal Mail for shipments which are within the size/weight limit. Also, consolidating packages can help to reduce your shipping costs.<br/>Kind Regards,<br/><br/>James
As always the service from Forward2me has been superb. Awesome, friendly service and the FASTEST shipping across the world I have seen. It might be a little more expensive than other options but in terms of service they are second to none! Thank you!

Response:
Thanks very much for your kind comments - your thoughts mean a lot to us. We're really pleased you were happy with our service and we look forward to shipping more parcels to you.<br/>Kind Regards,<br/><br/>James
The team of forward2me is excellent, helping me sorting things out. thanks a lot

Response:
Thanks for taking the time to leave your views - we really appreciate it. We're delighted you were happy with the service and we look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James
So happy i found this company. The service was really good. My only complaint is the price..its to expensive to use all the time.

Response:
Thanks for taking the time to respond to us, we're pleased you were happy with the service you received and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James