Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

Very very fast service, a bit expensive but definitely worth it!
forward2me

Response:

Thanks for taking the time to respond to us, we're pleased you were happy with the service you received and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

i think that it was a little bit expensive but for the rest it was fast and excellant
forward2me

Response:

Thanks for your kind comments. If you would like us to look into different shipping options for you in the future then please get in touch.<br/>Kind Regards,<br/><br/>James

Unknown

Their service has so far been very reliable and they always answer emails very quickly and efficiently
forward2me

Response:

Thanks for your kind comments. We're really pleased to hear that you've been satisfied with our service up to now and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Very helpful people, and really fast shipping!
forward2me

Response:

Many thanks for taking the time to leave us with your views. We look forward to receiving more parcels for you in the future.<br/><br/>James

Mens Jeans

Great, fast shipping
forward2me

Response:

Thanks for your kind comments, your views mean a lot to us.<br/><br/>James

Laptop

Simply perfect service! As soon an the package arrived at the warehouse, I was contacted to choose among the available shipping options. And as soon as the payment was made, the package was on its way to me, with its tracking number available right away. Definitely recommended.
forward2me

Response:

Many thanks for taking the time to respond, we really appreciate your kind comments. <br/>Many Thanks,<br/><br/>James

Unknown

The service was excellent was able to have our school dresses delivered in less than one week. Would definitely use again
forward2me

Response:

Many thanks for your feedback, we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Great service, will use again when shipping to my country is not available.
forward2me

Response:

Thanks for taking the time to leave us your views. We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Quick delivery albeit a bit steep pricing on the shipment costs.
forward2me

Response:

Many thanks for your feedback, we really appreciate your comments. We can help you reduce your shipping costs by consolidating parcels for you. Otherwise, we can offer to ship through Royal Mail if the parcels fit the criteria. If you would like any further information then please don't hesitate to get in touch.<br/>Kind Regards,<br/><br/>James

Mens Trousers/ shorts

Extremely fast service, package was forwarded same day it arrived, and was at my location the day after!
forward2me

Response:

We're really pleased to hear that you were happy with our service - we really appreciate your feedback - thanks.<br/><br/>James

Ladies Dress

Super fast shipping, easy to use service and faultless as always. I can also highly recommend their personal shopping service. Thanks Forward2me - you guys ROCK!
forward2me

Response:

Many thanks for your kind comments. We look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James

Bracelet

Sometimes postage is more expensive than item to post. Before you buy the item you cannot hsvd an estimate on how much the post will cost. But if one could get an estimate can decide and buy. Regards Santo
forward2me

Response:

Thanks for your feedback. If you would like a cheaper shipping option, for example Royal Mail, for future shipments which fit the criteria then please get in touch.<br/>Kind Regards,<br/><br/>James

Unknown

RAPID AND NOT EXPENSIVE.
forward2me

Response:

Thanks for your feedback. We really appreciate your comments.<br/><br/>James

Unknown

Excellent service. Good communication during the prosess.
forward2me

Response:

Thanks for your feedback. We're happy to hear that you were happy with our service and we hope to ship more parcels to you in the near future.<br/>Kind Regards,<br/><br/>James

Memory card & adapter

I live in a remote valley in the Sierra Nevada Mountains of Andalusia with no access to any service industry....leading a self-supporting mostly self-sufficient lifestyle

This service has changed our life here as specialist books, communication equipment, medical and vet supplies, replacement parts and other essential items can now be ordered online over the Internet

The cost of the service is partly offset by the time, fuel, stress and money saved on buying expeditions

Through this service we are able to access quality items that we could not otherwise obtain

This is a quality reliable service that you can trust to deliver
They are reliable and communicate well

The tracking service is excellent and means your valuables can be closely monitered in transit and precise arrangements made for delivery

This fantastic service made a difference here
forward2me

Response:

Many thanks for taking time time to leave your views. We really appreciate your kind comments. We look forward to receiving more parcels for you in the future. <br/>Have a good evening.<br/>Kind Regards,<br/><br/>James

Unknown

Fast service.
forward2me

Response:

Many thanks for your feedback, we're really pleased you were happy with our service.<br/>Many Thanks,<br/><br/>James

Unknown

Excellent Service all round
Forward2me gives me a great service and very fast

Tank you
forward2me

Response:

Thanks for your kind comments, your feedback means a lot to us.<br/>Kind Regards,<br/><br/>James

Martial arts equipment

everything was great with satisfying service
forward2me

Response:

Thanks for your feedback, we really appreciate your views. We're really pleased you were satisfied with our service and we look forward to shipping to you again in the future.<br/><br/>James

Unknown

excellent support, fast delivery. hoping to improve service charge ie reduce additional insurance premium and assisted purchase.

Unknown

All good maybe a little slower than I would have thought but you did offer me two
forms of post one cheaper which I thought was great!
forward2me

Response:

Many thanks for your feedback. We look forward to receiving more parcels for you in the near future.<br/>Kind Regards,<br/><br/>James

Unknown

Very fast and professional company. Thorough and they think of everything. Definately will do business again. Highly recommended
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.<br/>We look forward to receiving more parcels for you in the future.<br/><br/>James

Boys shirt

It was my first time to use such a forwarding service from abroad. I found it very userfriendly, efficient, precise and timely.
For a Hungarian like me it is a good value for money service.
forward2me

Response:

Thanks for taking the time to leave your views, they are really important to us. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Prompt service at a reasonable price. Very satisfied.
forward2me

Response:

Thanks for your feedback, we really appreciate it.<br/><br/>James

Unknown

Great service. Excellent communication.
forward2me

Response:

Thanks for your kind comments, we really value your views. We look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>James

Unknown

Fast and efficient, thank you!
forward2me

Response:

Thanks for your kind comments. We're delighted you were happy with our service and we look forward to shipping to you in the future.<br/>Many Thanks,<br/><br/>James

Unknown

They always offer a great service!
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - we really appreciate it.<br/>Kind Regards,<br/><br/>James

Blackberry Playbook

excellent and fast delivery
forward2me

Response:

Many thanks for your feedback, we really appreciate your comments.<br/>Many Thanks,<br/><br/>James

Unknown

Thanks for your service, fast delivery, resonable price
forward2me

Response:

Many thanks for taking the time to leave your feedback - your views are important to us. We're very pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

This was the most expensive mail forwarding service I have ever used. I would not recommend it as they clearly profit on the shipping cost.
forward2me

Response:

Thanks for taking the time to provide your feedback, it's important to us.<br/>We're really sorry that you feel we are expensive but if you provide us with the name of a company that provides the same level of service we will be more than happy to offer a price match.<br/>We can use cheaper shipping methods with no frills and no guarantees but this doesn't give you the re-assurances that our premium service provides.<br/><br/>Kind Regards,<br/><br/>James

Unknown

It was a very good transaction.
forward2me

Response:

Thanks for your feedback, we appreciate your views. Have a good day.<br/><br/>James

Bumper

Excellent service from this company. Has opened a new marked for me.
will be used again.
Thank you wery much.
forward2me

Response:

Thanks for your kind comments. We'really pleased you are happy with our service and we look forward to receiving more parcels for you.<br/><br/>James

Carry Case

Great personal service every time...keep it up!
forward2me

Response:

Thanks for your feedback - your views mean a lot to us. We're delighted you are happy with the service we provide and we look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James

Packs of Baby Wipes

Thank you for such good service.
forward2me

Response:

Thanks for taking the time to leave your feedback, we really appreciate your views. We look forward to shipping to you again in the future.<br/><br/>James

Mens Underwear

It was great! Thank you!
forward2me

Response:

Thanks for taking the time to respond to us - we really appreciate your feedback.<br/><br/>James

Face Cream

i am satisfyed with the service. thanks
forward2me

Response:

Thanks for your feedback. We look forward to receiving more parcels for you in the future.<br/><br/>James

Ladies Jacket

all is good
forward2me

Response:

Many thanks for taking the time to leave your views - we really appreciate your feedback.<br/>Kind Regards,<br/><br/>James

Ladies Shirt

excellent service.kind and helpful representatives!lovely communication.
forward2me

Response:

Many thanks for your taking the time to leave your feedback - your views are very important to us. <br/>Kind Regards,<br/><br/>James

Unknown

Fantastic service!!! Will using you again definitely!
forward2me

Response:

Thanks very much for your kind comments - we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.<br/><br/>James

Unknown

The speed of dispatch from the UK and delivery to Australia was excellent. I was also pleasantly surprised about the price.
There was some difficulty with final delivery by the driver. I have given permission to DHL to leave parcels and this has perhaps not been processed and was not followed. On a second attempted delivery the signed card I left was ignored and the parcel was again not left. The parcel was promptly delivered after I followed it up by telephone but the signed card given ongoing authority to leave parcels was again left.
forward2me

Response:

Many thanks for your feedback, it means a lot to us.<br/>We're really sorry you had difficulty with the final delivery of your parcel by DHL and we hope this won't happen again in the future.<br/>Kind Regards,<br/><br/>James

Ladies shoes

Very pricey though
forward2me

Response:

Thanks for your feedback.<br/>If you get in touch we can offer you cheaper shipping methods such as Royal Mail for shipments which are within the size/weight limit. Also, consolidating packages can help to reduce your shipping costs.<br/>Kind Regards,<br/><br/>James

Pair of trainers

Delivery time exceeded expectations - thanks!
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - your views mean a lot to us.<br/><br/>James

Unknown

Very speedy and uncomplicated service.
forward2me

Response:

Thanks for your feedback, we're delighted you were satisfied with our service and hope to ship to you again soon.<br/><br/>James

Mens Jacket

Very pleased!
forward2me

Response:

Thanks for the feedback! We look forward to shipping to you again in the future.<br/><br/>James

Unknown

Perfect service. Always on time.
forward2me

Response:

Thanks for your kind comments, we really appreciate your views.<br/><br/>James

Ladies Dress

As always the service from Forward2me has been superb. Awesome, friendly service and the FASTEST shipping across the world I have seen. It might be a little more expensive than other options but in terms of service they are second to none! Thank you!
forward2me

Response:

Thanks very much for your kind comments - your thoughts mean a lot to us. We're really pleased you were happy with our service and we look forward to shipping more parcels to you.<br/>Kind Regards,<br/><br/>James

Packs of 8 Asea

The team of forward2me is excellent, helping me sorting things out. thanks a lot
forward2me

Response:

Thanks for taking the time to leave your views - we really appreciate it. We're delighted you were happy with the service and we look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James

Unknown

Swift and easy process. Fast delivery and excellent packaging. Really happy
forward2me

Response:

Many thanks for your kind comments - your opinions mean a lot to us. We look forward to receiving more parcels for you in the near future.<br/>Kind Regards,<br/><br/>James

Unknown

So happy i found this company. The service was really good. My only complaint is the price..its to expensive to use all the time.
forward2me

Response:

Thanks for your feedback, your views are important to us. If you would like us to offer you different shipping options in the future, for example through Royal Mail, please get in touch.<br/>Kind Regards,<br/>James.<br/><br/>James

Unknown

Excelent service, too fast.
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.<br/><br/>James

Xbox Game

Excellent service.
forward2me

Response:

Thanks for your feedback, we're delighted to hear that you are satisfied with our service.<br/><br/>James