forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

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4.5 5

Based on 15814 reviews

Alexander W 01 August 2023

FedEx International Economy

Package arrived totally damaged, recompensation very complicated and redundant

Dennis S 25 July 2023

FedEx Connect Plus

Quick turnaround on getting shipment out and dispatched

Jose C 24 July 2023

FedEx Connect Plus

This is the first and only third shipper I will always use due to the seam less process and service they provide. Like what my title states they are the best in the business.

Wang C 23 July 2023

FedEx International Economy

The whole process was smooth and efficient, but a bit expensive.

Maria L 13 April 2023

DHL Express Worldwide

I was very impressed with the speed and courteous manner in which I was treated and will continue with their service! Thank you

Chris G 13 April 2023

DHL Express Worldwide

This was my first time using a forwarding service from Japan and I can't fault the experience. It was easy to understand what to do, the Forward2Me website was easy to use, the price reasonable all things considered, and my item arrived in perfect condition, quicker than I expected. Will definitely use this service again.

Ralph T 13 April 2023

FedEx Connect Plus

Quick and competent conversations with the support team.
Reasonable pricing.
Fast delivery.
All what is needed.
I switched from another forwarder who was the opposite. Now, I will continue using Forward2me service! Good job, guys!

Matthias T 12 April 2023

UPS Express Saver

I use forward2me for shipping fudge from the uk to europe. There is fast and correct handling of shipments. Will use the service again.

Carlos G 11 April 2023

FedEx Connect Plus

I bought a couple of hats from Austria and I had them to delivered to California. Great way to ship them with a trustworthy company.

Duncan G 11 April 2023

DHL Express Worldwide

Ive used Forward2Me many times and cannot fault them, excellent service every time

Brad B 10 April 2023

FedEx Connect Plus

I used Forward2Me to purchase a golf bag not available in the United States. They were very quick with processing the item when they received it, and sent it out to me the next day. It was a little expensive, but the service was high quality. I would recommend them to anyone looking to buy something you are unable to get in your home country.

Dionne D 09 April 2023

FedEx Connect Plus

I had a really negative experience the first time around but that was b/c of a miscommunication at the warehouse.

This second time around? A signfiicantly better experience. Customer support is always brilliant, and I would like to thank Nica for working with me through my many many many messages. :D

Vignesh m 08 April 2023

FedEx International Economy

Excellent customer support and got my delivery in a reasonable time frame. I was regularly notified on repacking. Importing is an expensive affair, so, it was good to have a service like forward2me handling it. They did make a mistake of mentioning me as a company instead of an individual which caused me some trouble with the customs. No other issues other than that.

Alistair C 08 April 2023

FedEx International Economy

F2M recommended my package should be repacked because the original box was not very strong. I hesitated but confirmed. When the package was arrived I was so pleased. Their new external packing was very strong and secure. Inside the original packing was indeed very weak and not suitable for international shipping. This is caring for their customer and I say thank you.

Pavla R 08 April 2023

DHL Economy Select

I used forward2me twice and will use them in the future as well. The service is great - one can see the status and all available actions on the website. Repacking and shipment can be arranged easily online via the personal profile. In case of any special requests the communication with the customer services is is also very professional. My items arrived very well packed and in perfect condition.

P T 07 April 2023

FedEx International Economy

Got my item, they re-packaged it for me, I think the service is reliable

Sandra A 06 April 2023

DHL Express Worldwide

Impressive customer service. First time using this service & all my numerous questions were answered promptly & courteously. I will use this service again & recommend without hesitation. Thank you!

Pradit K 05 April 2023

FedEx International Economy

Make my shopping lists more easy to get its done. Fast and easy also good support on request.

Yonette H 04 April 2023

DHL Express Worldwide

I have used this service more than 20 times and I have nothing but great experiences. Will continue to use. Excellent customer service

Md Azri H 04 April 2023

FedEx International Economy

MAH

No fuss using the Personal Shopper Service and items delivery as scheduled.

Matthew W 03 April 2023

FedEx Connect Plus

Had 8 items repackaged too save money on shipping to the USA. It saved me a lot of money and arrived in great condition and time. If want too save money then let multiple purchases build up so you can add together. The 30 Days allowed for holding of items before Shipping helps with this

Tianjia L 03 April 2023

DHL Express Worldwide

I didn't know Forward2me usually doesn't ship to UK mainland. Was caught by surprise a bit. It was not very clear to me by just browsing their website. Otherwise all good as usual.

Lauren K 01 April 2023

FedEx Connect Plus

I rarely review things, but I wanted to review my experience here because I was skeptical. Could see potential for a scam very easily. But apparently not. My order (wallpaper) arrived at their warehouse, and it was packed, shipped, and arrived to me stateside within less than a week. The handling fee seemed quite reasonable compared to other companies I considered.

Alexander E 01 April 2023

DHL Express Worldwide

I am very pleased with my overall experience including combining shipments and ease and quickness of communications

Raphael V 31 March 2023

DPD Classic

Excellent experience so far, fast and reliable. They didn't lost a package and I like the flexibility to hold package for 30 days and combine. Tried myus.com in the past in UK and it was awful.

Antonela p 31 March 2023

DHL Economy Select

Forward2Me helped me import some goods classified as "dangerous" from the UK to my country, Romania. Customer service has been very useful and efficient to me, guiding me throughout the process.

I will come back again!

Petrus M 30 March 2023

FedEx International Economy

Friendly, professional and prompt service! Will make use of them again.

Hosam B 29 March 2023

DHL Express Worldwide

Great service but it's on the expensive side compared to other mail forwarding companies. Hope they revise their pricing.

Andreas T 28 March 2023

UPS Standard Single

I am very satisfied with the process, and it went surprisingly fast.
It is very nice to receive updates - from the moment your package/order arrives to your temporary "address" and to the moment you can choose your shipping company.
I will definitely use Forward2Me again :) !

Yuanyuan L 27 March 2023

DHL Express Worldwide

5 star, awesome! It is super easy to do everything via the website. And the web chat feature is nice as well, we left message to the chat to ask questions, and got replied very quickly. The customer service is quite good. The shipping is fast. We will definitely use it very often.

Gabriella V 27 March 2023

DHL Economy Select

It was my first shipment with Forward2me. I am fully satisfied - it was quick and easy. Also the ccommunication is great. Thank you!

Panayiotis V 27 March 2023

FedEx International Economy

Great service but quite expensive for the dimensions and weight of the package.

Tatiana S 24 March 2023

FedEx International Economy

Friendly, helpful staff. Always answer quickly and help to find a solution. Easy and fast!

Carmen I 24 March 2023

FedEx International Economy

Quick, efficient, good communication, reasonable prices

Catherine M 23 March 2023

DHL Economy Select

I have used forward to me again and again because I know I am in extremely trustworthy and efficient hands. The customer service team in particular needs special recognition. If something goes wrong or I need extra help or have a special request, they have always been kind, efficient, intelligent in their response and flexible - Aimee, Chris, Nico, Anna and others, they are all helpful and on top of things. Being an expat in Europe, having a great forwarding company makes life that little bit better and forward2me in my experience is one of the best. (Would also shout out to DHL for the actual shipping who at least in my region are way better than the competitors).

Hi Catherine.

Many thanks for taking the time to submit this review.
It is great to hear that you are satisfied with our service and with the support and communication that you receive from our customer experience agents, Aimee, Nica and Chris. To name a few.
We appreciate all customer feedback to ensure we can continue to offer our customers the very best forwarding experience every time.
Please don't hesitate to get back in touch if you should require any further assistance with anything else and one of the team will be more than happy to help you.

Take care and stay safe.

Kind Regards

Hayley

Rosinel d 23 March 2023

DHL Domestic Express

Very fast, accurate, and reliable, email reply in same time call are answer i am very happy with the service.

Jin K 22 March 2023

UPS Economy

I was a little worried because I had never used a site like this before. But everything was delivered as expected. They had good communication and shipped relatively quickly. I will definitely use them again for the future

Luis M 22 March 2023

FedEx International Priority

Helpful services, everything worked as expected. Alerts and clarity in the process.

Mumtaz K 22 March 2023

DHL Express Worldwide

Extremely happy with the service. Thank you kindly.

Aleksandar S 22 March 2023

DHL Express Worldwide

Ordered goods in a UK shop without international delivery, sent everything to forward2me, and received in Bosnia in an agreed time. Very satisfied with the service.

Claudio M 21 March 2023

FedEx Connect Plus

This is my first experience with Forward2Me and I am very satisfied. I had a doubt with my order and they answered me back just few hours later. Many shipping cost options and fast shipping.
I will use them again for sure.
Thank you

Mary B 21 March 2023

FedEx Connect Plus

I ordered 2 Mathmos Lava Lamps and used Forward2Me to ship to the USA. Extremely pleased with the repackaging and time to ship. Lamps arrived in perfect condition. I would definitely use Forward2Me again.

Yuki H 20 March 2023

UPS Express Saver

I always appreciate your quick response, and package is well repacked and shipping is very fast. Awesome!

Isabelle M 19 March 2023

DHL Express Worldwide

Everything was perfect. Speedy and quality service! Definitely keep coming back.

Michael Z 19 March 2023

DHL Express Worldwide

Each time I encountered a problem, customer care was there for me and helped me to solve each problems. Thanks.

Chiara F 17 March 2023

DHL Domestic Express

I do want to recommend Forward2Me since they are very efficient and ready to react quickly in case of problems.
I have been refunded and I quickly received help in sorting out my shipment to Italy.

Terry M 15 March 2023

FedEx International Economy

First time using a forwarding service. I had a perfect experience and will definitely use it again.