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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
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Based on 15910 reviews
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reviews of forward2me
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United States of America
DHL Express Worldwide
VC
I was supposed to receive my package on Monday July 26th. I ended up receiving my package on Tuesday, November 16th. There was a customs delay when it got the U.S. and I was never able to get ahold of ANYONE who could help me. I called everyone from DHL to the FDA and even emailed Forward2Me directly. I gave up finally and accepted the fact that I basically threw away $197. This was package contained formula that my son NEEDED. I filled out the prior notice forms so I have no idea what happened. But not very happy with the outcome and the fact that. I received the package and no longer need it.
forward2me
Hi,

Many thanks for your feedback, this is very important to us.

I'm sorry to hear that there has been an issue with the delivery of your shipment, I see that you did contact us at the time of shipping however the shipment was held by the United States Department of Agricultural at that time.

Unfortunately when the authorities hold a parcel for inspection this can take some time for them to release the goods for delivery however four months seems a very long time and we should have investigated this further for you.

I therefore apologise that we have not given you the expected level of support and will contact you directly by email to see how we can rectify this for you.

Kind regards,
Tracy.
Slovenia
DHL Express Worldwide
MC
Fast and efficient service
United States of America
DHL Express Worldwide
LM
I had created an issue with a purchase and forward2me helped me through it to get me my purchase. That's Unbelievable customer service in my opinion! Never had such a customer service experience who help me through a problem I created! I have total faith in their service!
Italy
DHL Economy Select
RP
Simply excellent
Sweden
DHL Express Worldwide
VC
Everything has been perfect
Albania
DHL Express Worldwide
VC
Excellent and fast delivery! It was well packed and products were in great shape, nothing was damaged. Simon was the one who prepared my package and he did a great job. Thank you.
South Africa
DHL Express Worldwide
VC
Such great service and super fast delivery! I’m impressed beyond words! :D
South Africa
DHL Express Worldwide
C
Once again EXCELLENT service from forward2me!
Japan
FedEx International Economy
DK
The speed of response is excellent.
Turkey
DHL Express Worldwide
SA
Fast, reliable and quality service. The staff is very polite and helpful. The way they treat their customers and do their job is very professional. Overall, I'm very much pleased. Thanks a lot!
Australia
DHL Express Worldwide
CM
thank you for the fast and helpful service
United States of America
DHL Express Worldwide
K
Simple service with a very helpful customer support. First time using reshipping from Japan and this team nailed it. Will continue to use their service!
Seychelles
FedEx International Priority
JT
The service is really good I appreciate it a lot. I would continue using the service.
Keep up the good service forward2me team.
Sweden
DHL Express Worldwide
TS
Super smooth and quick delivery.
United States of America
FedEx International Priority
VC
Fast and easy
India
FedEx International Economy
VC
Quick delivery and careful packing much appreciated
United States of America
FedEx International Priority
VC
Had a positive experience using this shipping service. Bought a motorcycle accessory that I could not find US. Ended up finding a dealer in Italy that had one in stock and in 14 days it was at my door. Great service.
Sweden
DHL Express Worldwide
VC
Föredömlig tjänst som fungerar utmärkt och bra service. Aber jag hade var när jag skulle välja att skicka flera paket. Det vart för enkelt att ett paket kryssades av för sändning. Men det åtgärdades genom en utomordentlig service.
United States of America
FedEx Connect
VC
I got my package safely. They took extra precaution by wrapping up the box. It did take longer than expected, maybe because it was the weekends
United States of America
DHL Express Worldwide
PJ
Excellent service. Shipping prices are steep for single items (e.g., around £50 to send a blazer from the UK to the US). Maybe bundling items works out cheaper, I don't know—I haven't tried yet. I'd like to see some cheaper options for single items, nevertheless.
South Africa
DHL Express Worldwide
WL
Fast and reliable. Repacking and combining of multiple parcels always correct and well packed. Any issue with parcels always professionally resolved. Highly recommended!
Netherlands
DHL Express Worldwide
S
Purchased a new mobile phone in Germany that wasn't available in the Netherlands. Had it delivered to Forward2Me and they sent it to me. The whole process was smooth, fast and reliable - had the phone within a few days after purchase, and I could track it all the way.
Cyprus
DHL Express Worldwide
ZE
Fast service, promt responcce time, polite employees, reccommend using this service.
United States of America
DHL Express Worldwide
VC
My package came quickly and everything was simple to do
Germany
DHL Economy Select
VC
Would do it again ;-) !
United States of America
DHL Express Worldwide
VC
Very fast processing and shipping. Thanks.
Australia
DHL Express Worldwide
VC
Excellent service. Easy to use and efficient. Very reasonable prices.
United States of America
DHL Express Worldwide
LK
Very fast, easy, efficient, the online system is fantastic. Each step is quite expensive, would prefer more warning of these charges at the outset. i.e. why does something have to be 'repackaged' if it already arrives in one box?
Cyprus
TNT Economy Express
EM
Always a great service from these guys. Pity that Brexit screwed everything.
I wish we could use them more.
Germany
DHL Economy Select
VC
Assistenza clienti rapida e puntuale
Belgium
DHL Economy Select
KJ
Awesome deal!
Germany
DHL Economy Select
RS
fast & perfect-Thank You
United States of America
DHL Express Worldwide
VC
Great service fast and reliable will definitely continue to use in the future
Sweden
UPS Express Saver
LA
Man håller vad man lovar!
Finland
DHL Express Worldwide
JSH
Works fast and reliably. Probably faster than normal abroad shipping from webshops.
Japan
FedEx International Economy
J
I chose their combined shipping and paid the price for that, however all 5 advent calendars arrived SEPARETELY and damaged the boxes. One of the advent calendar was even opened. This is not the fault of FedEx as the outer thin plastic bag was intact. So shocked... I took the photos and am considering filing this case at Resolver.
Australia
DHL Express Worldwide
VC
Easy and fast
Italy
DHL Express Worldwide
VC
Servizio usato per un pacco dalla Germania, tutto perfetto in tempi rapidi ma soprattutto con un servizio clienti che risponde velocemente a qualsiasi domanda e dubbio
Greece
DHL Express Worldwide
DI
Great and legit service. They received my package in their wearhouse in Germany and within 2 hours it was ready to be shipped. Definitely I will use this service again! I recommend forward2me to anyone who needs fast and reliable forwarding services.
Australia
DHL Express Worldwide
PG
The shipment was sent on the day they received it
Canada
FedEx International Priority
VC
Accept my goods , store them and combine them with other shipment
then reship . all in a short period of time
Latvia
UPS Express Saver
VC
Great service, fast delivery
France
DPD Classic
VC
Perfect! Speedy shipping, reasonable costs, I will use the service again without a doubt
Australia
FedEx International Priority
VC
Shipping pas processed overnight and on the weekends.
Amazing stuff.
United States of America
DHL Express Worldwide
VC
Goods were well packaged in the original packaging. Responsive to email inquiries.
United Kingdom
DHL Express Worldwide
EK
Help me change my profile details more easily.
Spain
DHL Economy Select
VC
Excelente servicio. El paquete llegó rápido y en perfectas condiciones.
Romania
UPS Standard Single
AT
⭐️⭐️⭐️⭐️⭐️
United States of America
DHL Express Worldwide
VC
The service is very good. I have some demage issues after receiving, they still provided the good service for communiting with carrier, very responsible. I trust forward2me and will continue to use their service.
Norway
DHL Economy Select
VC
I had one item forwarded from Germany, and the item was handled and delivered properly - in just a few days.
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