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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.554647727987%
4
2.3882848343913%
3
0.97416881402803%
2
0.65992080950286%
1
1.847778266608%
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Based on 15911 reviews
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reviews of forward2me
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Ireland
FedEx International Priority
VC
Any communication I had was very good and provided info. Only problem my postcode wasn’t provided to the courrier for delivery so I had to track fedex and provide the postcode / eircode . It was very delayed
United States of America
DHL Express Worldwide
VC
great experience. this was my first time using this service. although there was some trouble(my part) locating my package once it was delivered to their whse, the rep was very helpful in instructing for future deliveries where to place my personal shipping code.
United States of America
DHL Express Worldwide
BC
I was unable to determine my anticipated shipping rate after being logged into the site from a mobile phone. Are shipping rates only shown to desktop users? Because of this, I made a choice to ship something to Guernsey to avoid paying VAT from Fortnum & Mason. Unfortunately this ended up costing me $200 to ship via DHL. Had I known it might have been cheaper to ship from the UK, I would have paid the VAT.
Kuwait
DHL Express Worldwide
VC
I don’t know how these things work, but having a horrible shipping service as one of the options to choose from really makes me not want to use this service again. I ordered from a website and paid extra to have my stuff delivered asap, as i need the stuff for my brother’s wedding. the website were kind of enough and delivered the items the next day, perfect. I shipped my stuff as soon as they showed in my locker, that was the 24th, i get an email on the 28th saying my package was dispatched, now it’s the 2nd of january and the tracking number still says “package was not collected from shipper no additional information” honestly if i had shipped my items from the store to my actual home address I would’ve receive my items by now!
United States of America
FedEx International Economy
PS
Service was very quick and no problems, I would recommend this to others. And I will use them again.
Hungary
DHL Express Worldwide
VC
Prompt shipping, reasonable pricing.
Italy
DHL Economy Select
EG
Assistenza veloce e precisa. Abbiamo avuto problemi con la consegna da parte del fornitore, ma i ragazzi di F2M hanno fatto in modo che tutto andasse per il meglio, proponendo al corriere di lasciare i colli fuori dagli orari abituali di servizio.
Molto consigliato!
Ireland
DHL Express Worldwide
VC
The site is at best unclear and at worst intentionally misleading.
Price is based on dimensions of packaging *not* the product. That should be made clear to customers.
The difference for me was 100% more expensive.
Netherlands
DHL Economy Select
VC
Great service really happy
Questions answered pretty quickly and the free 30 storage helps me save a little bit so I’m happy for there services
Greece
DHL Express Worldwide
IT
Fast shipping,excellent packaging,great communication,reasonable pricing!
Never ever had any problem with this company either for shipping from the UK warehouse or from DE wearhouse!
Australia
DHL Express Worldwide
RH
Your company has completely over reached its obligations to live up to the requirements of the Australian government. You don’t need to charge GST on the postage for an item coming over from abroad. This is because this is a service that has been paid for and used abroad. You only need to put it on the goods and services, also you don’t need receipts you only need a declaration. You have overcharged me for no good reason other than to be extra special careful on your part which is spineless. You have also made me jump through unnecessary hoops when that was not required. You should be ashamed of yourself. You also have the gall to tell people from Australia how our laws work, when you do not live here yourself, how patronising . I would never use your service again and I would recommend anyone looking for such a service looks elsewhere.
Canada
FedEx International Economy
BK
Great forwarding service. Would like to see some more shipping options and cost ranges. Otherwise, great to deal with. Highly recommend.
New Zealand
DHL Express Worldwide
NB
Great service, will definitely use again whenever I need to ship products from the UK to New Zealand. Package arrived in great condition and the rates were reasonable.
Canada
DHL Express Worldwide
VC
Limited shipping method
And exciting one charge more than others with a delay service
Norway
DHL Economy Select
VC
Always fast, easy to deal will, well packed and quick shipments
United States of America
UPS Economy
AP
Fast service, my package arrived with no issues!
Italy
UPS Standard Single
VC
Servizio affidabile, serio e super veloce. Lo raccomando!
Czech Republic
FedEx International Economy
VC
Fast shipping for a reasonable price.
Hungary
DHL Economy Select
AL
Very friendly, veri efficient service. Ah, and quick, also.
Canada
FedEx International Priority
AG
Excellent service, quick and efficient shipping.
United States of America
DHL Express Worldwide
VC
Much easier and quicker than I was expecting, couldn’t have asked for a better buying experience! Will definitely use again if needed!
Bulgaria
DHL Economy Select
P
My order from Amazon was delivered for free to the German address and I saved money on my shipment by combining the goods in one shipment.
The service is great and I’ll be using it again soon! Thanks forward2me team - have a happy new year!
Sweden
DHL Economy Select
JP
Easy to understand user interface and the delivery arrived as expected.
Croatia
DHL Economy Select
VC
Everything went well and quickly!
Japan
UPS Express Saver
VC
quick response
Canada
DHL Express Worldwide
VC
I am happy with the service overall, and would recommend to friends if they are looking for similar service.
Germany
DHL Economy Select
TB
alles einwandfrei wie immer.
Switzerland
DHL Economy Select
VC
Good company and worth!

They can still improve on simplifying customerfocused precesses. I. e. sometimes it is technically not clear who should continue the process.
Gibraltar
DHL Express Worldwide
EW
……………………..
United States of America
FedEx Connect
MK
Because I had to contact you about a shipment that was delivered to your address under my name that your company didn't locate. I do alit of business international with y'all but considering to go with another company. Good thing the Merchant resent the item to me!!!
forward2me
Hi,

Many thanks for your feedback.

I'm sorry to hear that we were unable to locate one of your parcels on delivery, I see that you did contact our customer experience team however when they asked for the tracking and sender information, we did not receive a response from you.

One of our Customer Experience Agents will be in touch with you shortly to ask some further questions so we can look to locate the parcel for you.

Kind regards,
Tracy.
United Kingdom
FedEx International Economy
CS
Excellent service, parcel arrived safely and tracking updates automatically sent.
Kuwait
FedEx International Economy
VC
It’s good and faster ، thank you
Austria
DHL Economy Select
F
sehr bemüht und engagiert!
Germany
DPD Classic
VC
Speedy, reliable, transparent!
Greece
DHL Economy Select
VC
Perfect but expensive!
Portugal
DHL Express Worldwide
TL
No problem at all!!
South Africa
DHL Express Worldwide
KL
Excellent service
Portugal
DHL Economy Select
VC
All good. Website easy to use. Would happily recommend. Thanks.
Algeria
DHL Express Worldwide
VC
One of the best website I've ever seen they make for us a huge work to deliver in the right time
Thanks for all forward2me stuff
United States of America
DHL Express Worldwide
G
Fast delivery, dependable service. First time trying out these kind of services and as good as I hoped it would be. Definitely will use again if needed in the future.
Japan
FedEx International Economy
Y
Very helpful and convenient!!
United States of America
FedEx International Economy
D
The service was easy to use and I received my package much quicker than anticipated. Very impressive!
New Zealand
DHL Express Worldwide
VC
Nice service.
Canada
DHL Express Worldwide
VC
Service was very good and fast. They answered my concerns fast and they shipped it as soon as possible. Even though I didn't fill the new account papers yet, as soon as I did they were able to ship it. The only bad thing I have to say is that for shipping to QC, Canada they were only offering DHL Express which (although is very fast) is very expensive which is a bummer since I didn't really want the stuff *that* fast, I just wanted the stuff to arrive and I'm usually pretty patient. I don't know if maybe they could have offered normal shipping (just tracked without the express stuff) but it wasn't available in the options from the web menu. Hope they add this option in the future. Other than that everything was smooth and stress-free, recommended if you're buying lots of stuff from Europe which is a lot cheaper than in NA. Even with the dual shipping (one from the shop and one from the forwarder) it still ended up being cheaper than buying "locally" in NA for me.
Iceland
TNT Economy Express
VC
Good service!
United States of America
FedEx Connect
VC
Worked perfectly to ship item from eBay UK, since seller would not ship to US. Fast reliable service. First time using, would definitely recommend.
United Kingdom
FedEx International Economy
CE
A professional, efficient service. I would definitely recommend forward2me to any of my friends. The process was very simple and the website easy to use.
Japan
UPS Express Saver
VC
Arrived promptly just as described. Great service
United Kingdom
DHL Domestic Express
JB
Very efficient and excellent delivery, before the estimated time using DHL.
Malaysia
FedEx International Priority
VC
Well packaged, fast shipping, great service.
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