Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Savvas Agisilaou
19 April 2022
FedEx International Economy
SA
MM
19 April 2022
FedEx International Priority
M
My emails were answered in a timely manner and help was available every step of the process.
Verified Customer
19 April 2022
DHL Express Worldwide
VC
Very helpful and accurate customer support. Prompt shipping.
Verified Customer
19 April 2022
DHL Express Worldwide
VC
Delivery was prompt and there were many updates along the way. I even got my order faster than was predicted by the tracker.
Sultan Sughair
19 April 2022
DHL Express Worldwide
SS
Expensive !
Hi,
We're sorry to hear that feel that the cost of shipping is expensive.
The shipping fee is dictated by courier and is determined by the size of the package.
You are more than welcome to contact us for advice on how the fee is calculated.
We're sorry to hear that feel that the cost of shipping is expensive.
The shipping fee is dictated by courier and is determined by the size of the package.
You are more than welcome to contact us for advice on how the fee is calculated.
Abdul Cheracham
17 April 2022
FedEx International Priority
AC
you did all well
from receiving the package and shipping the package again
but with a record time
i appreciate the teamwork
from receiving the package and shipping the package again
but with a record time
i appreciate the teamwork
Nicholas Stubbs
17 April 2022
FedEx International Economy
NS
They had excellent customer service
stefan leenheer
17 April 2022
DHL Economy Select
SL
Always good service, quick responses and always with a smile...
Lenart Kovač
16 April 2022
DHL Economy Select
LK
It just works. My order arrived and was detected as mine normally, shipping it to my address was smooth and fast.
Worked exactly like one would hope
Worked exactly like one would hope
Bedlu Yilma
16 April 2022
FedEx International Priority
BY
Very satisfied
Verified Customer
16 April 2022
DHL Express Worldwide
VC
Great service & understanding. Thankyou.
Verified Customer
16 April 2022
FedEx International Priority
VC
Best service ever
Verified Customer
16 April 2022
UPS Standard Single
VC
Everything went fine, according to plan and fast!
Unverified Customer
16 April 2022
Unknown Shipment Details
I just had my first experience with forward2me, I couldn’t receive my parcel because of custom’s problems but forward2me gave me the best service support, especially Aimee. I’ll look forward to working with them again.
Verified Customer
16 April 2022
FedEx International Economy
VC
Very good!!
Verified Customer
16 April 2022
DHL Express Worldwide
VC
Service is fast but price seems be relatively high, will have to consider very carefully before I use the service again
Verified Customer
16 April 2022
DHL Express Worldwide
VC
Hi
I want to thank Chris for his customer support and help
Thank you for taking care of my shipment
I want to thank Chris for his customer support and help
Thank you for taking care of my shipment
Verified Customer
16 April 2022
DHL Express Worldwide
VC
The service is amazing the customer support is unbeatable super communicative.
Xavier
15 April 2022
FedEx International Priority
X
Great, fast, and reliable service to ship from Germany and UK to the US. Thank you
Verified Customer
15 April 2022
TNT Express Non-Docs
VC
Fast shipping, excellent customer service. Would use them again. Recommended service to friends
Unverified Customer
15 April 2022
Unknown Shipment Details
Aimee is very yery kind and helpful.
The response was quick as usual, she was very kind, understanding and helped me out with my issue.
I know that eveything will be good as in all this years all problems that occurred were solved without complications.
I'm happy with this forwarding agency that I have been using over 6 or 7 years. They have polite, understanding and kind people always willing to help and show you that you do matter as a client. That's really nice to have!
The response was quick as usual, she was very kind, understanding and helped me out with my issue.
I know that eveything will be good as in all this years all problems that occurred were solved without complications.
I'm happy with this forwarding agency that I have been using over 6 or 7 years. They have polite, understanding and kind people always willing to help and show you that you do matter as a client. That's really nice to have!
Verified Customer
15 April 2022
DHL Express Worldwide
VC
quick and carefully packed, highly recommend.
AHMAD ALRSHEED
15 April 2022
DHL Express Worldwide
AA
The stuff they were kind ,my shipment was delayed because of fedex they ship it to me free with dhl !! I appreciate that from you,, i will use them again
Verified Customer
15 April 2022
DHL Economy Select
VC
Great service supplied from Sodastream.de to the UK!
Verified Customer
15 April 2022
DHL Express Worldwide
VC
Fast and flawless handling of my package from reception to reshipment. The customer service is wonderful and will take care of your most specific requests when needed. I recommend F2ME to everyone looking to consolidate and ship your package internationally
Clint Johnson
15 April 2022
DHL Express Worldwide
CJ
Did as exactly as advertised
Johan van der Mark
14 April 2022
DHL Economy Select
JVD
prima service. niets op aan te merken
Unverified Customer
14 April 2022
Unknown Shipment Details
Amazing services from Aimee. Very happy!
Camila Méndez
14 April 2022
DHL Express Worldwide
CM
It's getting more expensive and more expensive and it's not working for me any longer
Hi,
We're sorry to see that you are unhappy with the cost of shipping, we do work with the courier to keep these costs as low as possible.
Please feel free to contact us for further details about how the shipments are charged.
We're sorry to see that you are unhappy with the cost of shipping, we do work with the courier to keep these costs as low as possible.
Please feel free to contact us for further details about how the shipments are charged.
Lisa
14 April 2022
FedEx Connect
L
The service was incredibly easy to set up, and once they received my package, I got an immediate email notification. Once I confirmed and arranged for shipment to the U.S., it took less than a week for my package to arrive safely. I’m VERY happy with this service and I’ll definitely use it again!
Marvin Malcomb
13 April 2022
DHL Express Worldwide
MM
Good serivce.
Verified Customer
13 April 2022
DHL Express Worldwide
VC
Very fast and excellent service. Highly recommended!
Verified Customer
13 April 2022
FedEx International Economy
VC
Got my package to me quickly.
Kyle Thomson
13 April 2022
UPS Economy
KT
Not great at helping with lost packages. Otherwise a great service.
Verified Customer
13 April 2022
UPS Economy
VC
I would recommend this service 100%! Shipping is expensive but reliable.
Verified Customer
12 April 2022
FedEx Connect
VC
nice and satisfying
Lynn
12 April 2022
DHL Express Worldwide
L
Great service! Would absolutely use them again. No fuss, no problems,was really effortless.
Verified Customer
12 April 2022
DHL Express Worldwide
VC
サービスがきめ細やかで、迅速。日系企業のようなカスタマーサポートで、本当に助かった。
Verified Customer
12 April 2022
FedEx International Economy
VC
Very good service but still a bit too expensive as we are taxed here on total value of goods plus freight!
Alberto Muanda
12 April 2022
DHL Express Worldwide
AM
Good service. Thank you
David Brown
11 April 2022
FedEx Connect
DB
The issues do not lay with your organization, however with FedEx Connect 3 day service. Unfortunately their service does reflect on your organization. My goods were picked up on Mon 3/28 arriving in USA Fri 4/1 and were not delivered to the final destination until Mon 4/11. Perhaps you could advise a better shipping method to me.
Verified Customer
11 April 2022
DHL Express Worldwide
VC
You should to be also the lowest price
seiphore
11 April 2022
DHL Express Worldwide
S
The service team help me to solve the problems of shipping. I appreciate their prompt reply and good attitude for foreign customer. Nice experience and good service.
Verified Customer
10 April 2022
DHL Express Worldwide
VC
I had the best experience ordering infant formula for my little one. Laura from customer service was excellent and very helpful in getting my order to me quickly. I highly recommend this service when buying product/ goods in the UK and having them shipped to the US.
Renay Fehnle
10 April 2022
FedEx International Priority
RF
I'd been meaning to try a parcel-forwarding service for years, but had been put off by some of the horror stories I'd read online. After learning some items i had my eye on couldn't be shipped from the UK to Australia, I knew I would have to bite the bullet and give it a go. And I'm so very glad that I did!
One of the things that impressed me the most with Forward2me was their communication. I was kept informed throughout the whole process, and knew where my items were at every step. I was also pleasantly surprised by how quickly my packages arrived, with delivery safely occurring about three weeks after I'd submitted my orders to the relevant retailers - not bad at all considering we are still in the midst of a global pandemic!
If you do decide to go with this company for your parcel-forwarding needs, please be aware that shipping rates from their warehouse to your country will likely be on the pricier side, and you have to submit invoices for your items (which then have to be approved) before you can go about arranging the shipment of your goods. This latter point was something that took me off guard as it is does not feature in any of the process overviews provided on their website. In this regard, it is definitely an area requiring improvement.
All in all, as I sit here in my gorgeous jumper flicking through a long sought-after magazine, I couldn't be more chuffed with how things turned out. I will definitely be back!
One of the things that impressed me the most with Forward2me was their communication. I was kept informed throughout the whole process, and knew where my items were at every step. I was also pleasantly surprised by how quickly my packages arrived, with delivery safely occurring about three weeks after I'd submitted my orders to the relevant retailers - not bad at all considering we are still in the midst of a global pandemic!
If you do decide to go with this company for your parcel-forwarding needs, please be aware that shipping rates from their warehouse to your country will likely be on the pricier side, and you have to submit invoices for your items (which then have to be approved) before you can go about arranging the shipment of your goods. This latter point was something that took me off guard as it is does not feature in any of the process overviews provided on their website. In this regard, it is definitely an area requiring improvement.
All in all, as I sit here in my gorgeous jumper flicking through a long sought-after magazine, I couldn't be more chuffed with how things turned out. I will definitely be back!
Jesus Ivan Quezada
10 April 2022
UPS Express Saver
JIQ
Great service, efficient and reliable 100%. There´s no better way to get your overseas goods.
Of course it´s not a cheap service, but do you think your parcel worth it less?
Of course it´s not a cheap service, but do you think your parcel worth it less?
angela givon
09 April 2022
DHL Express Worldwide
AG
Fabulous service.
Verified Customer
09 April 2022
DHL Express Worldwide
VC
It ended up being very expensive... i had been told it would be 60 and it ended up being 90.
Young Huh
09 April 2022
FedEx International Economy
YH
Excellent job done
Verified Customer
09 April 2022
UPS Express Saver
VC
Shipping was fast and support answered all my questions pretty quickly. Price was very reasonable too. Will definitely use them again. Only thing I wish they would have is an IOS app.
The pricing was reasonable for what I ordered. Overall happy with the service.