forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15911 reviews

Eva Stockbridge 06 December 2012

DHL Express Worldwide

Quick and professional...recommend!!!

Great to hear that you're pleased with our services - we look forward to helping you out again soon. Kind Regards, James.

Michal Krbec 06 December 2012

DHL Economy Select

Excellent and fast service, great customer support, very fast delivery. I had absolutely no problem whatsoever.

Many thanks for your excellent feedback and for taking the time to let us know. We're really pleased that you're happy with our services and we look forward to helping you again soon. Kind Regards, James.

Martin Peter Richter Spliid 05 December 2012

DHL Economy Select

MPR

Super delivery, but a bit pricey

Thanks for taking the time to feedback to us - we really appreciate it. If we can help by providing cheaper shipping options with no tracking, longer transit times and no guarantees please let us know. In the meantime, have a great day. Kind Regards, James.

Francesco Catania LL.B (Melit) 05 December 2012

DHL Express Worldwide

FCL

Amazing service!!

Thanks for your kind comments and taking the time to feedback to us - we really appreciate it. Have a great day. Kind Regards, James.

Maureen Duggan 05 December 2012

DHL Express Worldwide

It was great! really simple

Glad to hear that your pleased with our services - look forward to helping you out again soon. Kind Regards, Janet.

Sonja Schnellmann 05 December 2012

DHL Economy Select

Works perfekt. The Shippingcost is not that cheap but ok.

Thanks for your comments and taking the time to feedback to us. We are more than happy to provide a quote for a cheaper shipping option with no tracking and guarantees on your net shipment - please get in touch if we can help. Have a great day. Kind Regards, James.

Vicki Edwards 05 December 2012

DHL Express Worldwide

Fast shipping and quick response time to emails, can't fault.

We're really pleased that you're happy with our services - thanks for taking the time to let us know. Have a great day. Kind Regards, James.

Troy Gerent 04 December 2012

DHL Express Worldwide

A little pricey, but they do exactly what they say they will. Very fast too!

Thank you for taking the time to feedback to us and for your kind feedback. If you would like us to provide a different type of service with no tracking and guarantees we can do this for you on your next shipment if you let us know. Have a great day. Kind Regards, Tracy

Peter Lindever 04 December 2012

DHL Economy Select

Better service than expected. Please keep it up guys :)

Great to hear that you're pleased with our services. Thanks for taking the time to feedback to us. Have a great day. Kind Regards, Tracy

Barclay Chellam 04 December 2012

DHL Express Worldwide

Great service, I'm sure I'll use it again!!

Many thanks for your kind comments - we look forward to helping you again soon. Kind Regards Tracy

Romeo Mandinggin 03 December 2012

DHL Express Worldwide

very fast shipping

Thanks for your kind comments. Have a great day. Tracy

Thao Nguyen 03 December 2012

DHL Express Worldwide

Great service. Super fast shipping. Thank you

Good to hear that we're looking after you - keep in touch if there's anything we can help you with. Kind Regards, James.

Unverified Customer 30 November 2012

Unknown Shipment Details

as usual - thrilled with everything!

That's great to hear that you're happy with our services and that we are looking after you well. Have a great week. Kind Regards, Tracy

Øyvind Hustad 30 November 2012

DHL Economy Select

�H

Good service. But norwegien VAT and postal costs doubbeled the products "price" for me. But that`s not entierly you fault.

Many thanks for your feedback and kind comments. It would be great if we could understand the specifics of your costs so we can try and help you and other customers in the future. We would be really grateful if you could get back in touch via the website. Kind Regards, James.

Olav Grunnaleite 30 November 2012

DHL Economy Select

fantastic service

Thanks for your kind comments. Have a great weekend. Many Thanks, James

martin borg 30 November 2012

DHL Express Worldwide

I had previously complained of some mishap with regards to not receiving a parcel and not only that that I was overcharged for postage.
Not only was the problem solved but also the missing parcel was sent to me free of charge with DHL.

Well done forward to me team with special reference to James Andrew .

Dr Martin Borg (Malta GC)

Thanks for your feedback and for your kind comments. We're pleased that you were happy with how the issue was dealt with and we hope to ship to you again in the near future. Have a good weekend. Kind Regards, James

Michael Anthony 30 November 2012

DHL Express Worldwide

Easy, fuss-free transaction; personal shopper is a great service.

Thanks for your feedback and for your kind comments - we look forward to helping you again in the future. Kind Regards, James

Unverified Customer 30 November 2012

Unknown Shipment Details

Used Royal Mail this time as did not need item so fast.
Arrived in about 10 days, that's ok for me.
Compared to US postal service, not cheap.
DHL air freight hugely expensive & classes my location remote even though they have a depot it my town? How does that work?

Happy with the service, communication & condition of item on arrival.

Will definitely use again with Royal Mail.

Thanks guys

Thanks for your feedback - we really appreciate your views. DHL could classify your area as remote as it is infrequently served. We look forward to shipping more parcels to you through Royal Mail. Have a great weekend. Kind Regards, James

Kirin McKenna 30 November 2012

DHL Express Worldwide

thank you so much! i was so worried about this service, but now i know it's extremely reliable, fast, and absolutely wonderful! i will use it again and again!

Thanks for taking the time to respond to us. We're glad that you were happy with the service we provided and we look forward to receiving more parcels for you in the future. Have a good weekend. Kind Regards, James

B Au 29 November 2012

DHL Express Worldwide

would be excellent if the items can be divided and ship by alternative means

Thanks for taking the time to respond to us - we really appreciate your feedback. Please get in touch if we can be of any assistance for future shipments. Have a good weekend. Kind Regards, James

Matt Rentz 29 November 2012

DHL Express Worldwide

Amazing service. I'm truly impressed, and will defiantly be using forward2me again.

Thanks for your kind comments - we really appreciate your views. Have a good weekend. Kind Regards, James

Dora Vasili 29 November 2012

DHL Express Worldwide

Wasn't aware how expensive it would be although I do understand that postage is expensive, I wish there was the option to get the cheapest delivery because I didn't need the package so quickly.

We're sorry you felt the need to give us negative feedback - we ship our parcels through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options for you then please get in touch. Have a great weekend. Kind Regards, James

Davinia Cano 28 November 2012

DHL Express Worldwide

I have never known a service to be so quick easy and helpful in any given situation. I am very happy with the service provided but admittedly I would use it much more if it wasnt so pricey!

Thanks for taking the time to respond to us - we appreciate your views. We're sorry you feel we're expensive, we ship our parcels through DHL's premium, fully tracked service. If you would like us to look into shipping through Royal Mail for you then please get in touch. Kind Regards, James

Ahmed Abdullatif 28 November 2012

DHL Express Worldwide

This service is great. No problems at all. Great communication.
I will be using more in the future.
Best Regards,

Thanks for taking the time to respond to us - we appreciate your kind comments. We look forward to receiving more parcels for you in the near future. Kind Regards, James

Julie-Marie Macri 28 November 2012

UPS Express Saver

Service is excellent.. fast turn around.. nice, friendly and responsive staff.. Prices however are a little high when i compare to my US freight forward service, plus the disparity between different courier service options.

Thanks for your feedback - we really value your comments. We're looking into being able to offer you different shipping options on our website but as we are a fairly young company we haven't quite got there yet. If you'd like different options then please get in touch via email. Kind Regards, James

Jit Han Goh 28 November 2012

DHL Express Worldwide

JHG

Delivery service is reliable, but the cost of delivery is way too expensive than the market rate. Cost of delivery is not competitive enough.

Thanks for taking the time to respond to us. We're sorry to hear that you felt we were expensive. We ship through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options for you for any future parcels then please get in touch. Many Thanks, James

Dan Traub 27 November 2012

DHL Express Worldwide

I can wholeheartedly recommend forward2me as both a personal shopper and forwarding service! We needed to buy curtains for our nursery, and the UK-based site not only wouldn't ship to the US but would not take a US-based form of payment. Forward2me answered my questions via email promptly and kept me informed at every step of the way. The entire process was efficient, trustworthy, and fast as well. Use them, you can't go wrong.

Thanks for taking the time to respond to us. We really appreciate your kind comments and we're really pleased to hear that you were satisfied with our service. We look forward to receiving more parcels for you in the future. Kind Regards, James

Alexandra Trukhan 27 November 2012

DHL Economy Select

great service, quick and reliable.

Thanks for your kind comments - we really appreciate your feedback. Many Thanks, James

carlo cassar 26 November 2012

DHL Express Worldwide

Very good service, delivery within 24 hours you cannot get a better service than that. Regards Carlo

Thanks for your feedback - we really appreciate your kind comments. We look forward to receiving more parcels for you in the future. Kind Regards, James

Paul Bajada 23 November 2012

DHL Express Worldwide

This is an outstanding service! Items that I would never have been able to obtain were effortlessly delivered! Thankyou so much! I will definately be using your service in the future!

Thanks for your kind comments. We're delighted you hear that you were happy with our service and we look forward to shipping to you again in the near future. Have a good weekend. Kind Regards, James

Unverified Customer 22 November 2012

Unknown Shipment Details

Superfast delivery and great service , Thanks, A+++

Thanks for your feedback - your views mean a lot to us. We look forward to receiving more parcels on your behalf. Have a good weekend. Kind Regards, James

Unverified Customer 22 November 2012

Unknown Shipment Details

This service is great. No problems at all. Great communication.
I will be using more in the future.
Thanks

Thanks for your kind comments, we really appreciate your feedback. We look forward to helping you again in the near future. Have a great weekend. Kind Regards, James

Unverified Customer 22 November 2012

Unknown Shipment Details

It's really fast and safe. I received 100% of what I ordered.
Thanks.

Thanks for your feedback - we really appreciate your kind comments. Have a great weekend. Kind Regards, James

Unverified Customer 22 November 2012

Unknown Shipment Details

Took only 3 working days to receive my items...the staff communicated to me at all times when I had to consolidate all my packages. Brilliant! Now I can confidently buy stuff in the UK I previously could not.

Thanks for your feedback - we really appreciate your comments. We look forward to shipping to you again soon. Have a great weekend. Kind Regards, James

Unverified Customer 22 November 2012

Unknown Shipment Details

Shipment came in 3 days from UK . Super fast and great communication. Other than adding more cheaper options for International shipments, it is a superb service

Thanks for your feedback - we really value your views. We look forward to shipping to you again in the future. Kind Regards, James

Unverified Customer 21 November 2012

Unknown Shipment Details

Very good service....

maybe a little bit expensive: although my parcel was very light and not so big, the transportation costed as much as the price of the items in it !

An idea to enhance it: have a system to be notified by Push notification (iphone) instead of only email.

Thanks for taking the time to leave us with your feedback - we value your comments and your advice. If you would like us to look into shipping any parcels through standard mail to help reduce your shipping costs then please get in touch. Have a good weekend. Kind Regards, James

Unverified Customer 21 November 2012

Unknown Shipment Details

Really supportive staff and prompt communication. Fast shipping, however it'd be great if cheaper shipping options are also available.

Thanks for your feedback and for your kind comments. If you would like us to look at sending your parcels through standard mail with no tracking or guarantees then please get in touch. Have a great weekend. Kind Regards, James

Unverified Customer 20 November 2012

Unknown Shipment Details

Compliments for the personal shopper service

Thanks for taking the time to respond to us - we really appreciate your comments. We look forward to helping you again soon. Have a good weekend. Kind Regards, James

Pauline Heng 20 November 2012

DHL Express Worldwide

great customer service

Thanks for your feedback. We look forward to receiving more parcels for you in the future. Many Thanks, James

Unverified Customer 19 November 2012

Unknown Shipment Details

Very good service provided - highly recommended.

Thanks for taking the time to respond to us, we really appreciate your feedback. Kind Regards, James

Unverified Customer 19 November 2012

Unknown Shipment Details

Could be cheaper, and I don't know what the joining fee paid for, but overall I was very happy with the service. Delivery time to Australia was excellent.

Thanks for your feedback - We're pleased to hear that you were satisfied with the service we provided. If you'd like to us to look into different shipping options for you then please get in touch. Kind Regards, James

Michelle Britton 18 November 2012

DHL Express Worldwide

Absolutely perfect service. Super fast contact and shipping

Thanks for your kind comments - we really appreciate your feedback. Kind Regards, James

Unverified Customer 17 November 2012

Unknown Shipment Details

Professional and fast!!! Will be a forever customer - thank you for opening the door on international shipping.

Thanks for you feedback and for the kind comments. We're pleased to hear that you were satisfied with our service and we look forward to shipping to you again in the future. Kind Regards, James

Unverified Customer 16 November 2012

Unknown Shipment Details

Good and efficient services, but just expensive as its cost about45% of my purchased goods.

Thanks for your feedback. If you would like us to look into sending you parcels through Standard Mail to help reduce your shipping costs for any future shipments then please get in touch. Kind Regards, James

Unverified Customer 16 November 2012

Unknown Shipment Details

Package arrived very quickly. I am very happy with the sevice Forward2me provides. My only complaint is with DHL who delivered my parcel. They delivered it to the wrong building to someone I did not know. This person signed for the package and DHL recorded it as me signing on their tracking site. Luckily the lady who signed for my goods was honest and got them to me. I contacted DHL about this but they did not respond.

Thanks for your feedback - we really appreciate your comments. We're sorry to hear that your goods were delivered to the wrong building but this shouldn't happen again. Kind Regards, James