Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Khairul Anuar Abdul Rahman
17 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to providing our very fast service to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
KAA
Very fast service!
Jens Goldbach
17 May 2013
DHL Economy Select
Thank you for your feedback - it's really appreciated.<br/><br/>It's great to hear that we provided you with an excellent service at an excellent cost.<br/><br/>We look forward to shipping parcels to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
JG
I was impressed from the beginning on. Excellent service and excellent cost. Will work with them again for sure.
THEO SOTIRIADIS
16 May 2013
DHL Express Worldwide
Many thanks for taking the time to provide us with your kind comments.<br/><br/>It's great to hear that you would highly recommend us - thank you.<br/><br/>We look forward to receiving parcels for you in the future.<br/><br/>Kind regards,<br/>Michelle.<br/><br/>Michelle.
TS
Fast postage.Quick overall service. Reasonable postage costs. Very Highly recommended.When I shop in the UK they are the ones I trust
Marios Nicolaou
16 May 2013
DHL Express Worldwide
Thank you for taking the time to respond to us, we appreciate your comments. <br/><br/>We are glad that you have enjoyed our fast service. We can offer different/cheaper options for shipping if you feel the DHL express, door to door is not quite right for you - please get in touch with our customer services, who will be more than happy to help. <br/><br/>Hope this all helps and we hope you will continue to use forward2me<br/><br/>Kind Regards,<br/><br/>Michelle.
MN
Fast service. Good customer service but i think is expencive
Lars Waagstein
16 May 2013
DHL Economy Select
That's great to hear - thank you.<br/><br/>We are looking forward to you using forward2me again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
LW
Excellent service!
Michael Green
16 May 2013
DHL Express Worldwide
That's great to hear that you are happy with the service that we provided you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
MG
Very happy with the service.
sammy debrincat
15 May 2013
DHL Express Worldwide
That's great to hear - thank you. Your feedback is really appreciated.<br/><br/>We look forward to providing our wonderful and excellent service to you again, sometime very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
SD
wonderful and excellent srevice.keep it flying,keep it up i mean!thank you
Anthis Koutsouvelis
15 May 2013
DHL Economy Select
That's really good to hear that we did a great job for you - your feedback is very much appreciated.<br/><br/>We look forward to receiving and shipping parcels to you again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
AK
I have found your service fast, efficient and of the highest quality. Will definitely use this service again.
Conny Bjorklund
15 May 2013
DHL Economy Select
That's great feedback - thank you.<br/><br/>We look forward to looking after your parcels again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
CB
Awesome! Very fast shipping!!
Noppadol Wichienkuer
15 May 2013
DHL Express Worldwide
NW
No comment
Joseph Grange
15 May 2013
DHL Express Worldwide
That's really great to hear - many thanks for your feedback, it's important to us. <br/><br/>Kind Regards,<br/><br/>Michelle.
JG
good service will recomand any time
Daniel Aubrey
15 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We're really pleased to hear that you were happy with our service and we look forward to shipping to you again in the future. <br/><br/>Kind Regards,<br/><br/>Michelle.
DA
Well packed, good communication, fast postage service
Margot Paige
15 May 2013
DHL Express Worldwide
MP
Second forward2me experience even more pleasurable than the first due to discount offered after I left feedback mentioning my hope that the service be a tad less expensive. They ordered shoes for me from a website that didn't accept foreign credit cards; it was a seamless process, and the shoes are quite cute. Thanks!
Many thanks for your feedback - its really appreciated.<br/><br/>It's great to hear that you made use of our personal shopper service and found the process seamless.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Francesco Catania LL.B (Melit)
14 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
FCL
Exceptional customer service!
gregson ford
14 May 2013
DHL Express Worldwide
Many thanks for your comments - your feedback is important to us.<br/><br/>Prices through our courier services are calculated using the volumetric weight, which is length x width x height divided by 5000 i.e. the amount of space the parcel takes up on the aeroplane. In this case the parcels volume was 1.0kg.<br/><br/>According to our records you also opted for the full cover insurance which adds £20 to the invoice. This full cover insurance covers the value of the item plus the shipping costs in the event of the item being damaged/lost in transit.<br/>If this is not the case and you didn't ask for the full cover please do not hesitate to contact us at info@forward2me.com.<br/><br/>We look forward to hearing from you.<br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
GF
I cannot accept that you would charge 49 pounds for sunglasses 300gms in weight this will be the last time I use you again, it worked cheaper to buy them in Australia Its a disgrace.
Nikita Alamango
14 May 2013
DHL Express Worldwide
That's really great feedback - thank you very much.<br/><br/>We'll keep up the good work and look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
NA
Simply excellent and efficient.
Great staff who are always there to answer any queries and do their utmost to give you a fabulous service.
Keep it up guys !
Great staff who are always there to answer any queries and do their utmost to give you a fabulous service.
Keep it up guys !
Tomi Levelä
13 May 2013
DHL Express Worldwide
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that we provided you with a good service and helped you with any reservations that you may have had at first.<br/><br/>We look forward to you using forward2me again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
TL
firstly thought this is service is a fake. Now I'm sure it's not. Good service.
Ioannis Andrianopoulos
13 May 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - we really appreciate your comments. <br/><br/>That's great to hear that you received your parcel in less than 24 hours.<br/><br/>We can offer other options for shipping if you feel the DHL Express, door to door service is not quite right for you. Please get in touch with customer services who will be more than happy the help for future shipments.<br/><br/>Hope this all helps and we look forward to you using forward2me again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
IA
Perfect service! I had my parcel in less than 24 hour. Though I would like to have and a cheaper option too.
I will use the service again in the future.
I will use the service again in the future.
Nico Schoenmeyer
13 May 2013
DHL Economy Select
NS
Britain got Talent :-)
The best forwarding Service, i ever have used.
The best forwarding Service, i ever have used.
That's great to hear - thank you very much.<br/><br/>We look forward to providing our services to you again, sometime very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Margo Prosilis
13 May 2013
DHL Express Worldwide
That's great to hear that you found our service awesome and that you are more than happy to recommend forward2me to others - thank you.<br/><br/>We look forward to shipping to you again, sometime very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
MP
Awesome service, received parcel in 5 days from the UK. Will definitely recommend to other shoppers looking for fast delivery & great service! Thank you!
Sara Jensen
13 May 2013
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback and comments, it's really appreciated.<br/><br/>It's great to hear that you found our service easy to deal with and that you have no problems in recommending forward2me to others - thank you.<br/><br/>We can provide other delivery options if you feel our DHL Express service is not quite right for you. Our web developers are currently working on functionality for the website regarding shipping options - in the meantime please get in touch with customer services and we can provide other alternatives. <br/> <br/>Kind regards,<br/><br/>Michelle.
SJ
A great easy to deal with service - no problems at all, I will recommend to others! Beware as not all forwarding services are legit, you'll have no problems with forward2me. I would like more options in regards to shipping though. DHL is great, but the cost of shipping can negate the fact of cheaper prices in the UK. I'll be using this service again :-)
Mitch Kartaschoff
10 May 2013
DHL Economy Select
Thank you for your great feedback - it's really appreciated.<br/><br/>We look forward to helping you out again very soon at forward2me.<br/><br/>Hope you have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
MK
Very good service. Good communication. Fast shipment.
Tom-Ove Johansen
10 May 2013
DHL Economy Select
That's great to hear - thank you very much.<br/><br/>We look forward to receiving and shipping parcels to you again, sometime soon.<br/><br/>Have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
TJ
Accurate, fast delivery.
Naomi Rogers
10 May 2013
DHL Express Worldwide
That's great to hear that we did a good job for you - thank you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/>Michelle.<br/><br/>Michelle.
NR
Purchase was made for me very quickly and arrived in Australia faster than a lot of things I buy from Australia do.
Mario Molina
10 May 2013
DHL Express Worldwide
Thank you for taking the time to respond to us, we appreciate your comments.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - our web developers are currently working on functionality for the website to give customers shipping options. <br/><br/>In the meantime if you'd prefer a different/cheaper service for future shipments then please get in touch with our customer services, who would be more than happy to assist.<br/><br/>We hope this helps and we look forward to you using forward2me again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
MM
Good but pricey, more shipping options needed less expensive shipping would be good especially for items you dont need to have immidently.
Boris Jacquin
09 May 2013
DHL Express Worldwide
Many thanks for your feedback - it's really appreciated.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
BJ
Less than 3 days to Australia - not bad!
Caroline Butler
09 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CB
Excellent as always
Unverified Customer
09 May 2013
Unknown Shipment Details
Many thanks for your kind comments.<br/><br/>It's great to hear that you found our customer care to be excellent and that you love our service.<br/><br/>We look forward to shipping to you again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
I love this service. Thanks to their excellent customer care.
FRANCO POLICHETTI
09 May 2013
DHL Economy Select
Many thanks for taking the time to provide us with your feedback, it's really appreciated.<br/><br/>We hope we can help you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
FP
Tutto perfetto, veloci nello rispedire, cortesi e tempestivi nelle risposte.
Everything perfect, fast in sending, courteous and timely answers.
Everything perfect, fast in sending, courteous and timely answers.
Bridget Bonavia
09 May 2013
DHL Express Worldwide
That's wonderful feedback - thank you very much.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
BB
I always love using forward2me as not many companies ship to Malta. Also they deliver superfast and I am always pleased with their service.
Kallisthenis Sgouras
08 May 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - we really appreciate your comments. <br/><br/>We're glad that you have enjoyed our good and fast service. We can offer other options for shipping if you feel the DHL Express, door to door service is not quite right for you. Our web developers are currently working on functionality for the website to give you the options. In the meantime please feel free to get in touch with customer services and we will be more than happy to assist you.<br/><br/>Hope this all helps and you will continue to use forward2me.<br/><br/>Michelle.
KS
The service was very good and fast!
I will notice only one think:
You should concider adding more shipping options.
I was not able to choose anything apart DHL to forward my package to Greece.
Thanks.
I will notice only one think:
You should concider adding more shipping options.
I was not able to choose anything apart DHL to forward my package to Greece.
Thanks.
Roberta Fiteni Cascun
08 May 2013
DHL Express Worldwide
That's great to hear - thank you very much.<br/><br/>We look forward to providing our great service to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
RFC
Great service & customer care
Arne Cronvall
08 May 2013
DHL Express Worldwide
Thanks for taking the time to respond to us - your feedback is important to us. <br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future parcels then please get in touch with our customer services team, who would be more than happy to assist you.<br/><br/>We hope this helps and that you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
AC
expensive shipping
Anna Tiula
08 May 2013
DHL Economy Select
That's great to hear - thank you.<br/><br/>We look forward to you using our services again sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
AT
Highly recommended. Would use again!
Alessandro Vancheri
08 May 2013
DHL Express Worldwide
Many thanks for your feedback and kind comments.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. <br/>Our web developers are currently working on functionality for the website to give you the options when you receive your parcels. In the meantime if you'd prefer a different/cheaper service for future parcels please get in touch with customer services team, who will be more than happy to assist you.<br/><br/>We hope this helps and that you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
AV
Very good service in terms of reliability and customer care. To be excellent the shipping rates have to be more aggressive.
JOHN KOURLIS
07 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
JK
most satified
JOSEPH DEBONO
07 May 2013
DHL Express Worldwide
Many thanks for providing us with your feedback - it's really appreciated.<br/><br/>We're sorry to hear that you felt the shipping costs were too dear - we use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect.<br/><br/>However for future shipments we can provide other delivery options if you feel our DHL Express service is too expensive/not quite right for you. <br/>Our web developers are currently working on functionality for the website to give you the options when you receive your parcels. In the meantime please get in touch with customer services and we can provide other alternatives. <br/><br/>We hope this all helps and we hope you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
JD
the cost are too dear , normal post would have been cheaper , thanks .
George Giamarellos
07 May 2013
DHL Express Worldwide
GG
Excellent service! Very fast, a bit pricy though but WELL deserve it. I got my parcel sent to Athens Greece in 20 hours time, delivered to my door.
Many thanks for your feedback - it's really appreciated.<br/><br/>We glad that you have enjoyed our excellent service. For future shipments we can offer other options for shipping if you feel the DHL Express, door to door service is not quite right for you - please feel free to contact our customer services team, who will be more than happy to assist. <br/><br/>We hope this helps and we look forward to you using forward2me again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
claudio licata
07 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CL
extremely fast forwarding service, same day dispatch, i'm 100% satisfied!! :-)
Zackaria Mwaniki
07 May 2013
DHL Express Worldwide
Many thanks for your feedback.<br/><br/>That's great to hear that you received your parcel in perfect shape.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
ZM
I would recommend any day. The products arrived very fast and in perfect shape. Keep it up.
Unverified Customer
07 May 2013
Unknown Shipment Details
Many thanks for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>It's great to hear that we did and good job for you and everything worked as it should.<br/><br/>We look forward to being of service to you again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
It was a wonderful experience. My package went to the address that they provided me quickly and forward2me gave me options on how I wanted it sent to me. Their shipping fee was quite reasonable and I will gladly use them again for all my UK shopping!
Luis Ruiz Negrillo
07 May 2013
DHL Economy Select
We have translated your feedback - we hope you don't mind.<br/>'Very good service. impeccable'<br/><br/>That's great to hear - thank you.<br/><br/>we look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
LRN
Muy buen servicio. Impecable
Polona Krumpak
06 May 2013
DHL Express Worldwide
Thank you for your feedback, its really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service. However for future shipments if you'd prefer a cheaper shipping option with no guarantees or tracking, then please always feel free to get in touch with our customer services, who will be more than happy to help. <br/><br/>We hope this helps and we look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
PK
Correspondence and service was excellent. Missing other options for forwarding, meaning other than DHL.
Mircea Cristian Tenea
06 May 2013
DHL Express Worldwide
MCT
Excellent service, fast, and the price is not bad either.
Thank you for taking the time to provide us with your feedback, it's really important to us.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Ville Orlander Arvola
06 May 2013
DHL Economy Select
Thanks for taking the time to respond to us, we appreciate your comments. <br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. However if you'd prefer a different/cheaper shipping option for future shipments then please get in touch with our customer services, who will be more than happy to assist.<br/><br/>We hope this helps and we look forward to you using forward2me again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
VOA
A bit expensive, otherwise nothing to complain about.
Oleksandr Danylov
06 May 2013
DHL Economy Select
That's great to hear - thank you very much.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
OD
As usual - perfect!
Blair McNaughton
05 May 2013
DHL Express Worldwide
That's great to hear - thank you very much.<br/><br/>It's good to hear that you found our service easy and hassle free.<br/><br/>We look forward to you using our services again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
BM
Fantastic service. No hassle, easy, unbelievably fast. Thanks!
ADRIENNE WARD
04 May 2013
DHL Express Worldwide
Many thanks for your feedback, it's really important to us.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
AW
Very prompt and informative - thank you
Katherine Moloney
03 May 2013
DHL Express Worldwide
Many thanks for your feedback, it's really appreciated.<br/><br/>We look forward to you using our service again and again.<br/><br/>Kind regards,<br/><br/>Michelle.
KM
Excellent service. Can not fault it. I will use forwardtome again and again .
Christophe Laurent
03 May 2013
DHL Economy Select
It's great to receive such good feedback - thank you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CL
Fast delivery, good service. I recommend!