Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
LUIS CAPITAN
28 October 2013
DHL Express Worldwide
LC
Very good service. Fast and accurate information
Thanks for your feedback - your comments are important to us.<br/><br/>We're glad you received very good service from us and that the information provided was both fast and accurate.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Thomas Chatzithomas
28 October 2013
DHL Express Worldwide
TC
Excellent service but in my case expensive shipping cost
Many thanks for your kind feedback - much appreciated.<br/><br/>It's really good to hear that you think that we provide an excellent service.<br/><br/>We can provide a Post Office service for low value, small items but this is completely not guaranteed. Transit times can sometimes be up to 6 weeks and facilitates the extra worry of 'am I ever going to receive my parcel?' <br/>It's not recommended but can be done at the your/customers risk. <br/>We look forward to looking after your parcels again soon. <br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
martin pogacar
28 October 2013
DHL Express Worldwide
MP
great service, since using dhl bit expensive, but fast and safe
Many thanks for your feedback - it's much appreciated.<br/><br/>Good to hear that we provide a great, fast and safe service - this is what the DHL service is exactly about giving the reassurance and confidence in what they and forward2me do.<br/><br/>We can provide a Post Office service for low value, small items but this is completely not guaranteed. Transit times can sometimes be up to 6 weeks and facilitates the extra worry of 'am I ever going to receive my parcel?' <br/>It's not recommended but can be done at the your/customers risk. <br/>We look forward to looking after your parcels again soon. <br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Andrea Henter
28 October 2013
DHL Economy Select
AH
I am glad that I find 'forwar2me' delivery service, Great service! The communication is always pleasant. They are professional and their service is quick. Moreover they combine the postage which is a plus considering that other similar services does not offer this option. I have been utterly satisfied both times and plan to continue ordering and using this delivery service.
Thank you so much for taking the time to write your comments. Customer feedback is really important to us.<br/><br/>Your comments are really kind and sum up nicely what we are trying to achieve i.e. to offer our customers a fast, efficient and professional service with good communication and a personal touch.<br/><br/>We are really pleased that you felt our service was great and that you plan to use forward2me again in the future. We'll look forward to your next shipment!<br/><br/>Kind regards, <br/>Hilary.
Nikita Lovric
28 October 2013
DHL Express Worldwide
NL
Not cheap but worth it. Very fast.
Thank you for your comments - much appreciated.<br/><br/>Great to hear that we provide a fast service and the price reflects this standard of service.<br/><br/>We can provide a Post Office service for low value, small items but this is completely not guaranteed. Transit times can sometimes be up to 6 weeks and facilitates the extra worry of 'am I ever going to receive my parcel?'<br/>It's not recommended but can be done at the your/customers risk.<br/>We look forward to looking after your parcels again soon.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet Grundy<br/>Operations Director
mark micallef
27 October 2013
forward2me basic
MM
i trust forwardtome.
Thanks for your feedback.<br/><br/>What a lovely thing to say! Trust is an important part of our business and we work hard to give our customers the very best service possible.<br/><br/>We hope to be able to help you with future shipments.<br/><br/>Kind regards, <br/>Hilary.
Luca Andreoletti
27 October 2013
DHL Express Worldwide
LA
This service is excellent they are very fast!!
Many thanks for your feedback - your comments are important to us.<br/><br/>We're very pleased that you rated our service as excellent and that your package arrived quickly.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Peter De beuckelaer
26 October 2013
DHL Economy Select
PDB
Very very good service ! Fast and reliable. Many options possible and controllable !
Keep on going like this !
Keep on going like this !
Thanks for your kind comments. Customer feedback s really important to us.<br/><br/>We're delighted that you thought we offered good service. We work very hard to provide our customers with a fast, reliable, efficient and personal service and it is great to hear that this is appreciated.<br/><br/>We hope to be able to help you with any future shipments.<br/><br/>Kind regards, <br/>Hilary.
Timo Rajala
25 October 2013
DHL Economy Select
TR
This was my first time using forward2me. It was a fast service and they used a courier which I trust (dhl).
Thank you for your feedback - your comments are important to us.<br/><br/>It's good to hear that you were happy with both the speed of service offered and the courier used. <br/><br/>We're so pleased you chose to use forward2me and hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Sarah Harding
25 October 2013
DHL Express Worldwide
SH
forward2me provided speedy delivery and excellent communication. I would definitely use this service again.
Many thanks for your feedback - your comments are important to us.<br/><br/>We're so pleased that you thought our service was speedy and that you enjoyed excellent communication with us.<br/><br/>It is great to hear that you will use the services of forward2me again. We look forward to helping you with your next shipment.<br/><br/>Kind regards, <br/>Hilary.
Julia Grant
25 October 2013
DHL Express Worldwide
JG
Absolutely wonderful! 10/10 does'nt do this company credit. Forward2me's service is invaluable for those of us based outside of the UK. Where there has been restrictions in the past where online shopping was concerned, there certainly aren't now! Such a fast, reliable and efficient service accompanied by friendly support. Thankyou!!
Many thanks for leaving us such positive comments - your feedback is really important to us.<br/><br/>It's great that you thought our service was fast, reliable and efficient. It is particularly good to hear that you thought we offered friendly support. We work very hard to give all our customers fantastic service with a personal touch and it's nice when this is acknowledged. Thank You.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Unverified Customer
24 October 2013
Unknown Shipment Details
Because that the suppliers of shopping items that i'd ordered on Amazon doesn't deliver the items in The Netherlands, I've searched on Google for a Postorder box and found the excellent service of Forward2Me.
I'd contact with the helpdesk of forward2me before that the items arrived that i really like to get the 3 items i'd ordered on Amazon combined and send with normal mail not with DHL.
With in a few minutes i'd got a message that they combine the orders at my request in one parcel and send it without guarantee also at my own request.
In other words, I really like Forward2Me, a great and really fast service.
In het Nederlands, Forward2Me is niet het goedkoopste, maar geeft wel een geweldige en snelle dienstverlening ten opzichten van andere forwarding dienstverleners. Geweldig ga zo door Forward2Me!
I'd contact with the helpdesk of forward2me before that the items arrived that i really like to get the 3 items i'd ordered on Amazon combined and send with normal mail not with DHL.
With in a few minutes i'd got a message that they combine the orders at my request in one parcel and send it without guarantee also at my own request.
In other words, I really like Forward2Me, a great and really fast service.
In het Nederlands, Forward2Me is niet het goedkoopste, maar geeft wel een geweldige en snelle dienstverlening ten opzichten van andere forwarding dienstverleners. Geweldig ga zo door Forward2Me!
Many thanks for taking the time to give us your feedback on the services we offer. Your comments are really important to us.<br/><br/>We're delighted we were able to help you with your Amazon purchase and that we were able to combine your delivery into one package for you.<br/><br/>We work very hard to provide our customers with an efficient and reliable service and it's great when our efforts are appreciated - thank you.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Mrs. Krista Jäntti
24 October 2013
DHL Express Worldwide
MKJ
The service is excellent, it is easy to use, reliable and superfast!
Thanks for leaving us such positive comments. Customer feedback is really important to us.<br/><br/>It's great that you felt you received such excellent service. It's also good to hear that you found forward2me easy to use, reliable and fast.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Ilya Mavashev
23 October 2013
DHL Express Worldwide
IM
Great service, fast shipping. Glad I found out about this company.
Thank you for leaving your comments - customer feedback is important to us.<br/><br/>We're pleased that we provided you with great service and that you were happy with the speed of shipping.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Unverified Customer
23 October 2013
Unknown Shipment Details
Awesome again. This time around I asked for a cheaper shipping method and they delivered. I have another parcel pending with them. I've been on a shopping spree ever since I've signed up with them.
Many thanks for your comments - your feedback is important to us.<br/><br/>It's great that we were able to provide you with exactly the shipping method you asked for. We hope your next parcel has arrived safely?<br/><br/>Happy shopping!<br/><br/>Kind Regards, <br/>Hilary.
Frank Sijtema
23 October 2013
DHL Economy Select
FS
Excellent service and very fast delivery. I ordered a 7.1 speaker set. Set was packed (maybe already by the store ). Delivery was very fast. Two days after payment, and delivery company gave an exact delivery time. Cost was less than expected based on the calculator, but a little more than the estimated cost.
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>We're pleased to hear that you found our service excellent with a fast delivery. It's very difficult when providing you with a quotation unless we have the actual dimensions of the shipment - we do our best to reduce the size of the package if possible to reduce the shipping costs. <br/><br/>We'll look forward to shipping to you again in the future.<br/><br/>Kind Regards, <br/>James.
Mark Ungrodt
23 October 2013
DHL Express Worldwide
MU
Exceptionally helpful, courteous and responsive organisation.
Thank you so much for your kind comments.<br/><br/>We work hard to provide a fast, reliable and personal service for our customers. It's great to hear that your found us helpful, courteous and responsive.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Charles Bajada
23 October 2013
forward2me basic
CB
Having used Forward2me's services more than 15 times over the past 6 months I can really say they offer excellent service and help.
Thank you so much for taking the time to write your comments. We really appreciate customer feedback, especially from returning customers.<br/><br/>We are delighted that you continue to use the services of forward2me and that we, in return, continue to provide you with an excellent service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Mohd Zulkhairi
23 October 2013
DHL Express Worldwide
MZ
Excellent services and customer service fast reply. Really help me a lots.
MZ
Excellent services and customer service fast reply. Really help me a lot. Thank you.
Many thanks for leaving your feedback - your comments are important to us.<br/><br/>We're delighted you found our team helpful and that we responded quickly to your needs. It's really good that you rated our services as excellent.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Shaurya Sejwal
22 October 2013
DHL Express Worldwide
SS
Excellent Service, got the package in just two days.......Highly Recommended
Many thanks for your comments - customer feedback is really important to us.<br/><br/>We're pleased that we provided an excellent service for you and that your package arrived promptly.<br/><br/>It's always good when our customers recommend our services. Thank you.<br/><br/>Kind Regards, <br/>Hilary.
Anonymous Customer
22 October 2013
DHL Express Worldwide
AC
Excellent Service. Highly Recommended
Thank you for your feedback - your comments are important to us.<br/><br/>We work hard to provide our customers with an excellent service which is both efficient and personal. It is great to hear that you would recommend our services.<br/><br/>Kind Regards, <br/>Hilary.
Lavinia Ioana Albescu
22 October 2013
DHL Economy Select
LIA
Thanks again for a good service, this is the second time I use Forward2me and I was very happy with it.
Thanks for your comments.<br/><br/>It's always good to hear back from returning customers. We're delighted that you are pleased with the service you receive from us.<br/><br/>We hope to continue to help you with future shipments.<br/><br/>Kind Regards, <br/>Hilary.
GIUSEPPE NOCE
22 October 2013
DHL Express Worldwide
GN
Tutto perfetto.
Spedizione velocissima.
Consigliatissimo. A++++++++++
Spedizione velocissima.
Consigliatissimo. A++++++++++
Thank you for leaving your comments. Hope you don't mind but we've translated your comments using Google Translate: <br/><br/>"Everything perfect.<br/>Shipping fast.<br/>Highly recommended."<br/><br/>It's great to hear that everything was perfect and especially good to know that you would recommend our services to others - thank you.<br/><br/>Kind Regards, <br/>Hilary.
pauline grima
22 October 2013
DHL Express Worldwide
PG
Just great d best !!
Thanks for your feedback - your comments are important to us.<br/><br/>We're glad you feel we offer great service and hope you will continue to use our services in the future.<br/><br/>Kind Regards, <br/>Hilary.
Francesco Catania LL.B (Melit)
22 October 2013
DHL Express Worldwide
FCL
Excellent service and Incredible team! Really keep it up! AAAAA+++
Many thanks for your kind words.<br/><br/>It's great that you feel we offer you excellent service. We work hard to provide our customers with a fast, efficient and personal service and it's good when our efforts are appreciated.<br/><br/>We hope to be able to help you with any future shipments.<br/><br/>Kind Regards, <br/>Hilary.
Jenny Whatman
21 October 2013
DHL Express Worldwide
JW
The postage was fast but too expensive. I would love to have the option of choosing different postage methods. For example regular, express and courier.
The company that delivered my package (DHL Australia) lied about trying to deliver the package (i was home when they apparently tried to deliver it) and i wasn't able to get my package until a few days later.
The payment method, set-up and navigation of the site was easy to use.
The company that delivered my package (DHL Australia) lied about trying to deliver the package (i was home when they apparently tried to deliver it) and i wasn't able to get my package until a few days later.
The payment method, set-up and navigation of the site was easy to use.
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>We're sorry to hear that the delivery of your parcel wasn't as smooth as it should have been. We're more than happy to look into different services for you, we do ship the majority of our parcels through DHL's premium, door to door fully tracked service but if you would prefer a different service please let us know.<br/><br/>If you have any further queries please don't hesitate to get in touch.<br/><br/>Kind Regards, <br/>James.
Luca Conti
21 October 2013
DHL Express Worldwide
LC
Fantastic service!
Very fast shipping, the day after they received the package was already in Italy.
Next time I will use this service again!
Very fast shipping, the day after they received the package was already in Italy.
Next time I will use this service again!
Many thanks for leaving your lovely comments.<br/><br/>It's great to hear that your parcel arrived quickly in Italy.<br/><br/>We're delighted that you plan to use our services again in the future. We look forward to hearing from you.<br/><br/>Kind Regards, <br/>Hilary.
Alessandro Molinari
21 October 2013
DHL Express Worldwide
AM
Excellent service and fast delivery to my home address.
A little bit expensive.
A little bit expensive.
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>We're delighted to hear that you found our service was excellent and you received your parcel in good time. We ship the majority of our parcels through DHL's premium, for to door fully tracked service but we're more than happy to look into cheaper shipping options for you if you don't require the premium service.<br/><br/>We look forward to receiving more parcels for you in the future.<br/><br/>Kind Regards, <br/>James.
John G. Torp
21 October 2013
DHL Express Worldwide
JGT
Fast and easy delivery.
Thanks for leaving your feedback - your comments are important to us.<br/><br/>We're pleased that you thought we offered a fast and easy delivery service and hope you will use our services again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Pedro Marques
21 October 2013
DHL Express Worldwide
PM
5 stars
Thanks for your comments. <br/><br/>We're pleased to offer you a 5* service. We hope you will continue to use the services of forward2me in the future.<br/><br/>Kind Regards, <br/>Hilary.
Renzo De Renzi
21 October 2013
DHL Express Worldwide
RDR
Outstanding service, just 19 hours between the package arrival at my forward2me address and my place in Italy!!!
Many thanks for your kind comments - your feedback is important to us.<br/><br/>We're very pleased that you felt we offered outstanding service and that your parcel arrived very quickly to Italy.<br/><br/>We hope you will use us again to ship future packages.<br/><br/>Kind Regards, <br/>Hilary.
Javier Martin
21 October 2013
DHL Express Worldwide
JM
Perfect, very fast shipment to Spain (receive here next day of shipment) and good comunication with the seller! A++++
Perfecto, envío muy rápido a España (recibido aquí al día siguiente del envío) y buena comunicación con el vendedor!! A+++++
Perfecto, envío muy rápido a España (recibido aquí al día siguiente del envío) y buena comunicación con el vendedor!! A+++++
Many thanks for leaving your comments.<br/><br/>It's great that you found us easy to communicate with and that your shipment arrived quickly to Spain.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Christos Savva
21 October 2013
DHL Express Worldwide
CS
Very fast service. As soon as it was delivered I was notified and dispatch was within hours of my payment. Final delivery was excellent too.
Thank you for your feedback - your comments are important to us.<br/><br/>We're pleased that you were happy with both our communications with you and the very fast service offered.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Riccardo Ambrosio
17 October 2013
DHL Express Worldwide
RA
I used this service for the first time on my iPhone 5s shipment and I must say it is superb. The forwarding is extra fast, my phone arrived in 24 hours after hitting forward2me storage, and the customer care is astonishing. Everyone is kind and friendly and eager to help. Highly recommended!
keep up the good work guys
keep up the good work guys
Many thanks for taking the time to leave us your very kind comments. Your feedback is really important to us. <br/><br/>We're especially delighted that you thought our customer care was worth commenting on. We work hard to provide our customers with a fast, efficient and yet personal service and it's great that this is appreciated. <br/><br/>We're also delighted that you feel confident in recommending us to others.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Oleksandr Danylov
17 October 2013
DHL Economy Select
OD
And this time everything was excellent, I will stay your customer for life!!!
Thanks for your feedback - your comments are important to us.<br/><br/>We're very glad to hear that everything was excellent and that you will be happy to use our services again in the future.<br/><br/>Kind regards,<br/>Hilary.
roosmarijn reijmer
16 October 2013
DHL Express Worldwide
RR
Fast And safe
Thanks for leaving your comments.<br/><br/>We're pleased that you found the service to be both fast and safe.<br/><br/>We look forward to shipping more parcels for you in the future.<br/><br/>Kind regards,<br/>Hilary.
Nikolaos Nikolaou
16 October 2013
DHL Economy Select
NN
Excellent packaging and prompt delivery. Perfect communication and really helpful staff. Thank you!
Many thanks for taking the time to leave us your comments. Your feedback is really important to us.<br/><br/>We're especially delighted that you thought our staff were really helpful and that communication with yourself was good. We work hard to provide our customers with a fast, efficient and yet personal service and it's great that this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Francesco Sabato
16 October 2013
DHL Express Worldwide
FS
Good service, really fast
Thank you for your comments - your feedback is important to us.<br/><br/>It's good to hear that the service you received was really fast.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Ivan Bravio
16 October 2013
DHL Economy Select
IB
I am more than satisfied with your service !!
Cheap, fast, efficient, reliable !!!
Will recommend and use your service again that's for sure !!!
Cheap, fast, efficient, reliable !!!
Will recommend and use your service again that's for sure !!!
Many thanks for taking the time to leave your comments - your feedback is very important to us.<br/><br/>It's great to read such enthusiastic praise for the service we offer - thank you.<br/><br/>We're delighted that not only will you use the service again but also that you feel confident in recommending us to others.<br/><br/>Kind regards,<br/>Hilary.
Unverified Customer
15 October 2013
Unknown Shipment Details
The best 10+ no need other words
Many thanks for your kind words.<br/><br/>We work hard to provide our customers with an excellent, fast, efficient and personal service and it's great that this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Jan Petter Dragerengen
15 October 2013
DHL Economy Select
JPD
Fast service!
Thanks for your feedback.<br/><br/>I hope you will consider using our services again in the future. It's great that you were pleased with the speed of delivery.<br/><br/>Kind regards,<br/>Hilary.
Roger Molins
15 October 2013
DHL Express Worldwide
RM
Very fast shipment and delivery. Excellent service and communication. Will keep it in mind for future orders.
Many thanks for your positive comments. Your feedback is really important to us.<br/><br/>It's good to hear that you received excellent service and communication. We work very hard to provide our customers with an efficient, yet personal service and it's great when this is appreciated.<br/><br/>We do hope to be able to help you with any future shipments.<br/><br/>Kind regards,<br/>Hilary.
Spyros Theodoridis
15 October 2013
DHL Economy Select
ST
service has met expectations
Thank you for your comments.<br/><br/>We are pleased that the service you received met with your expectations.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Nick Smits
15 October 2013
DHL Express Worldwide
NS
=)
We're glad you thought our service was excellent and that you were happy with everything.<br/><br/>We look forward to hearing from you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Ivan Padovani
14 October 2013
DHL Express Worldwide
IP
Efficient service. Does exactly what is expected / hoped for.
Thanks for taking the time to leave your comments - your feedback is important to us.<br/><br/>We're very pleased that you thought our service was efficient and that it met with your expectations.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Marco Grigoletto
14 October 2013
DHL Express Worldwide
MG
They are always very fast and the packaging is really well done. I really don't have any issues with and I can only recommend their services
Many thanks for your positive comments.<br/><br/>It's great that you're pleased with both the speed of our service and also with the packaging.<br/><br/>We are delighted that you would recommend our services to others - this is a fantastic compliment for us.<br/><br/>Kind regards,<br/>Hilary.
Christine Micallef
14 October 2013
forward2me basic
CM
Excellent service.
Thanks for leaving us your feedback - this is important to us.<br/><br/>We're delighted that you thought that we provided excellent service and hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Froso Tranta Venizelou
14 October 2013
DHL Express Worldwide
FTV
Flawless service, fast delivery, excellent communication. I strongly recommend forward2me. Never faced any problems, on the contrary they have been very helpful. Thank you.
I've said it before i'll say it again though. Prices are a little bit high..!
I've said it before i'll say it again though. Prices are a little bit high..!
Many thanks for taking the time to leave us with your feedback - it's much appreciated.<br/>We're pleased that you haven't faced any problems with us and you would be happy to recommend forward2me. <br/>If you'd like us to look into different shipping options for your shipments please don't hesitate to get in touch - we'll be more than happy to look at alternatives to our door to door, fully tracked service.<br/>Have a great day.<br/><br/>Kind regards,<br/>James.
Liam Cahill
14 October 2013
DHL Express Worldwide
LC
Arrived sooner than I imagined. Thanks guys I will be using this service again.
Thanks for leaving us such positive feedback. Your comments are really important to us.<br/><br/>It's great to hear that you will use our service again in the future.<br/><br/>Kind regards,<br/>Hilary.
Marcel Peray
13 October 2013
DHL Express Worldwide
MP
Very fast and uncomplicated.
Many thanks for leaving your comments - your feedback is important to us.<br/><br/>We are glad you found the service both fast and uncomplicated and hope you will send more packages with us in the future.<br/><br/>Kind regards,<br/>Hilary.