Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Raúl Herrero Barrado
13 November 2013
DHL Express Worldwide
RHB
Excelente servicio y muy rápido!! Un 10!
Many thanks for leaving your comments. I hope you don't mind but I have translated them using Google Translate:<br/><br/>"Excellent service and very quick! A 10!"<br/><br/>It's great that you felt we gave you excellent and quick service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Geraldine Morgan
13 November 2013
DHL Express Worldwide
GM
Very good fast efficient affordable service. I always use Forward 2 me.
Many thanks for your kind comments.<br/><br/>It's fantastic to read that you always use forward2me - great news!<br/><br/>We're pleased that you feel our service is fast, efficient and affordable.<br/><br/>We hope you will continue to use our service in the future.<br/><br/>Kind regards, <br/>Hilary.
Janette Pereira
13 November 2013
DHL Express Worldwide
JP
Parcel arrived very quickly. It is a bit expensive when you have one item forwarded but I think it is fine when you have several parcels. I will have about 3 items to forward this time so will see how it goes. :)
Many thanks for taking the time to feedback to us - your comments are much appreciated.<br/><br/>You're absolutely right it is more cost effective to handle more parcels in one shipment.<br/>Really pleased to hear that you're choosing to consolidate your parcels this time around. If we can help in any way please do not hesitate to get in touch.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Renzo De Renzi
13 November 2013
DHL Express Worldwide
RDR
Excellent service, fast forwarding to Italy !!!
Many thanks for your comments. Customer feedback is important to us.<br/><br/>It's great to hear that you thought our service was excellent and that your package arrived quickly in Italy. <br/><br/>We hope you will use the services of forward2me again for any future shipments you may have.<br/><br/>Kind regards, <br/>Hilary.
Ann Gay
12 November 2013
DHL Express Worldwide
AG
The service was excellent. The delivery couldn't have been faster. I received a package from the UK to California in about the same time it takes for something to arrive from the east coast of the US. I recommend this highly!
Many thanks for your very positive feedback - your comments are really important to us.<br/><br/>We're very pleased that you thought our service was excellent and that your package arrived quickly. It's great to read that you would recommend the service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Francesco Catania LL.B (Melit)
12 November 2013
DHL Express Worldwide
FCL
Excellent and fast service!!!! It is great to find a company that cares, and does the right thing. I promise you that you will have our business for a long time to come.
Many thanks for leaving your comments - your feedback is very important to us.<br/><br/>Great news that you will be using our services again in the future. We work very hard to provide our customers with a fast and personal service and it's good to hear when this is appreciated.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind regards, <br/>Hilary.
Kevin Winfield
12 November 2013
DHL Express Worldwide
KW
Another great bit of service from forward2me. I've had the benefit of their service several times now and they continue to do an outstanding job at getting my purchased wares safely (and reasonably cheaply) from the UK to me here in Canada. Thanks again for a great job!
Many thanks for leaving us such positive feedback. It's great to be appreciated!<br/><br/>It's fantastic for us to read that you continue to use our service and that your purchases arrived in Canada safely.<br/><br/>We hope you will continue to send parcels with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Unverified Customer
12 November 2013
Unknown Shipment Details
Absolutely fantastic service. Use these guys all the time and the service is just amazing!
Many thanks for your kind comments. Your feedback is really important to us.<br/><br/>We are pleased to be able to offer you such a fantastic service and hope that you will continue to ship with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Emma Jones
12 November 2013
DHL Express Worldwide
EJ
Quick service. Took under a week from ordering to the goods arriving in Australia.
Thanks for your comments - your feedback is important to us.<br/><br/>It's great that the service offered was quick and that your goods arrived in Australia in under a week.<br/><br/>We hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
JOHN COLLINS
12 November 2013
DHL Express Worldwide
JC
Thanks for the fantastic super quick service you provide. After much searching for my product that was no longer available in Australia I found it in the UK. The forward2me team provided a super quick delivery to Sydney without any hassles. I would strongly recommend your services to anyone, anywhere. Cheers!
Thank you so much for your lovely comments. We really appreciate our customers taking the time to leave their feedback.<br/><br/>It's great to hear that you would recommend our services to anyone, anywhere.<br/><br/>We work very hard to provide our customers with an easy, fast and efficient service and it's great when this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Janet Jelpke
11 November 2013
DHL Express Worldwide
JJ
Excellent service as always. The package was very securely wrapped and it was delivered by DHL within two days. Not cheap, but worth every penny. I am so pleased that I have a way of getting goods delivered when a store won't send them to my country without bothering aged parents to ask them to send parcels on. It is a great service.
Many thanks for leaving us such positive comments.<br/><br/>It's great to be able to provide you with an excellent service that is both quick, efficient and personal. We're pleased that your package arrived securely wrapped and within 2 days.<br/><br/>We hope you will continue to use our services in the future.<br/><br/>Kind regards, <br/>Hilary.
mariella beck
11 November 2013
DHL Express Worldwide
MB
Great service keep it up
Many thanks for your comments.<br/><br/>We're delighted that you felt we gave you great service and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Rickard Romfo
11 November 2013
DHL Economy Select
RR
Easy to use. Fast communications. Service is being delivered exactly as advertised.
Thanks for your comments - your feedback is important to us.<br/><br/>We're pleased that you found the service easy to use and felt that we did exactly as advertised. We work hard to provide our customers with a fast, reliable and personal service and it's great to hear when this has been appreciated.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Ferdinand David
11 November 2013
DHL Express Worldwide
FD
Awesome and reliable service from beginning to end
Thank you for your positive comments - your feedback is really important to us.<br/><br/>It's great that you thought our service was awesome and reliable.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Alix Burnett
10 November 2013
DHL Express Worldwide
AB
Excellent communication and turn around time on sending parcels.
Thanks for leaving your feedback.<br/><br/>We're delighted you felt we offered excellent communication and that you received your parcel quickly.<br/><br/>We hope to be able to help you with future shipments.<br/><br/>Kind regards, <br/>Hilary.
Edwin Balzan
09 November 2013
forward2me basic
EB
Fast, efficient and not expensive.
Thank you for your feedback - your comments are important to us.<br/><br/>We're pleased you thought we provided a fast, efficient and inexpensive service.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Oleksandr Danylov
07 November 2013
DHL Economy Select
OD
Guys, you rock!! Everyone of you has been a great help to me when needed. Always fast, polite, helpful and easy to deal with - perfect! Thank you for your work, it has been making me happy!
Thanks you so much for your lovely comments. Customer feedback is really important to us.<br/><br/>We work really hard to provide our customers with a fast, professional and personal service and it's great when this is appreciated. We try to go the 'extra mile' to help our customers.<br/><br/>We hope you will use the services of forward2me to ship any packages in the future.<br/><br/>Kind regards, <br/>Hilary.
Unverified Customer
07 November 2013
Unknown Shipment Details
Thank you for the wonderful service...its was very quick and I received the product... Thank you
Thanks for your comments. It's great that you thought our service was wonderful and quick.<br/><br/>We hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
L. van Ruiten
06 November 2013
DHL Express Worldwide
LVR
The article that Forward2me received was not properly packed.
Forward2me put it in a decent box and sent it to me.
I do appreciate that.
Also I received the article quickly after Forward2me received my payment.
Forward2me put it in a decent box and sent it to me.
I do appreciate that.
Also I received the article quickly after Forward2me received my payment.
Many thanks for leaving your comments. Customer feedback is really important to us.<br/><br/>Thank you for mentioning that the repacking was appreciated. We do try and ensure that packages reach our customers in perfect condition and that parcels are sent quickly onto you.<br/><br/>We hope you will continue to use our services in the future.<br/><br/>Kind regards, <br/>Hilary.
Francisco Mesa Muñoz
06 November 2013
TNT Economy Express
FMM
Outstanding mail forwarding service but can be expensive (not overpriced though) so I wish there were cheaper couriers available to use it more often however this is simply a lifesaver when mail forwarding is the only option.
Many thanks for your feedback - it's much appreciated.<br/><br/>We can offer other courier services and the Post Office but the latter doesn't come with any guarantees or delivery timescales. From experience the Post Office can take up to 6 weeks.<br/>Our web developers are working hard to get these available on the website but aren't quite there yet.<br/><br/>We hope this all helps and we look forward to helping you with more parcels very soon.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Luis Ruiz Negrillo
06 November 2013
DHL Economy Select
LRN
Muy buen servicio, la mejor manera de comprar en UK sin preocupaciones
Thanks for your feedback. I hope you don't mind but I have translated your comments using Google Translate: <br/><br/>"Very good service, the best way to buy in UK no worries"<br/><br/>We're pleased that you felt we offered a very good service. We work hard to provide a fast, professional and reliable service and it's great that this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Arne Cronvall
06 November 2013
DHL Economy Select
AC
I wish the choice between fast and inexpensive shipping.
Many thanks for your comments - your feedback is much appreciated.<br/><br/>We can do this for you - please get in touch when you're next doing some shopping.<br/><br/>We look forward to looking after more parcels once again for you.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet Grundy<br/>Operations Director
Gareth Bladon
06 November 2013
DHL Express Worldwide
GB
Although I've only used the service on two occassions, it has been prompt and expectations were met. Packaging was satisfactory and the goods arrived undamaged.
However, it's a VERY pricey service which definitely discourages me from using it. Where possible I try to rather make my own arrangements using friends and courier services.
However, it's a VERY pricey service which definitely discourages me from using it. Where possible I try to rather make my own arrangements using friends and courier services.
Many thanks for taking the time to feedback to us - it's really appreciated.<br/><br/>We're pleased to hear that we met your expectations on service and timeliness.<br/><br/>On the pricing you have paid for an Express Door to Door, Tracked delivery service.We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the Export paperwork that is required by your Country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me. <br/><br/>We hope we can be of assistance to you in the future.<br/><br/>Janet Grundy<br/>Operations Director
nuria fonoll
06 November 2013
DHL Express Worldwide
NF
I had never used this service and have been Totally satisfied with the whole process and I will recommend everyone
thank you very much
thank you very much
Thank you very much for your comments. It's really good to hear that you will recommend our services to everyone.<br/><br/>It's always good to hear that we have provided you with a totally reliable service and hope that you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Simon Austin
06 November 2013
DHL Express Worldwide
SA
I had a music centre sent out to Greece, it arrived by courier very quickly well packaged, and in immaculate order. the cost was very reasonable
Thank you for your positive feedback - customer comments are very important to us.<br/><br/>It's great to hear that your parcel arrived in Greece quickly and well packaged and that you were satisfied with the costs.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Jan ussing Andersen
06 November 2013
DHL Economy Select
JUA
Works easy, great customer service with fast response time
Thank you very much for your kind comments - your feedback is very important to us.<br/><br/>We're really pleased you found our service easy to use and that you found both our response time and our customer service to be great.<br/><br/>We hope to be able to help you with any future shipments you may have.<br/><br/>Kind regards, <br/>Hilary.
Nazri Bakar
06 November 2013
DHL Express Worldwide
NB
I have yet nothing to say. Up till now, foward2me has been giving me a very good service. Keep it up.
Thanks for your feedback - your comments are important to us.<br/><br/>We're very pleased that you have received good service from us and hope you will continue to use our services in the future.<br/><br/>Kind regards, <br/>Hilary.
Felicia Yang
06 November 2013
DHL Express Worldwide
FY
Amazing service, sent my parcel within 10 minutes of receiving delivery. Incredible! Thanks very much forward2me!
Thank you so much for your lovely comments. Customer feedback is really important to us.<br/><br/>We're very pleased to be able to offer our customers a fast, reliable, professional and yet personal service.<br/><br/>We hope you will use the services of forward2me again in the future.<br/><br/>Kind regards, <br/>Hilary.
Francesco Platania
05 November 2013
DHL Express Worldwide
FP
Ottimo servizio, velocissimo! In 3 giorni il mio iPhone 5S è arrivato in perfette condizioni.
Thanks for your comments which I hope you don't mind but I have translated using Google Translate: <br/><br/>"Great service, very fast! In 3 days my iPhone 5 arrived in perfect condition."<br/><br/>We're delighted that you were so pleased with the service offered and hope that you will use our services again on the future.<br/><br/>Kind regards, <br/>Hilary.
Unverified Customer
04 November 2013
Unknown Shipment Details
very good service that helped me out with DHL concerning claim for damages.
capable fast service<br/>insurance info could be more understandable
Marco Inzerillo
04 November 2013
DHL Express Worldwide
MI
Top! Very Professional!!!
Many thanks for your lovely comments. Your feedback is very important to us.<br/><br/>We're delighted to offer a professional service that is both fast and reliable.<br/><br/>We hope you will continue to use our services in the future.<br/><br/>Kind regards, <br/>Hilary.
David Ballesta
04 November 2013
DHL Express Worldwide
DB
Un gran trabajo! Todo perfecto.
Thanks for your comments which I hope you don't mind but I have translated using Google Translate:<br/><br/>"Great job! All perfect."<br/><br/>We're very pleased that you felt the service provided was perfect and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Lorenzo Cosson
04 November 2013
DHL Express Worldwide
LC
Very fast! and perfect serivde!
Thanks for your feedback - your comments are important to us.<br/><br/>It's great that you thought we offered you 'perfect service'. We work very hard to provide a service that is fast, efficient and personal and it's good to hear when this is appreciated.<br/><br/>We hope to be able to ship more parcels for you in the future.<br/><br/>Kind regards, <br/>Hilary.
Vladislavs Mosaļskis
04 November 2013
DHL Economy Select
VM
They ordered and delivered items from Nike.com for us! Excellent!
Many thanks for your comments. Customer feedback is very important to us.<br/><br/>I guess you used the personal shop service to get your goods from Nike? It's good to hear that the service provided met your needs and that you received your goods as requested.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Lorenzo Scaletti
04 November 2013
DHL Express Worldwide
LS
A bit expensive
Thanks for your feedback - it's much appreciated.<br/><br/>The price you have paid is for an Express Door to Door, Tracked delivery service.We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the Export paperwork that is required by your Country and deal with any queries/requests until the parcel arrives in safe hands at your door.<br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees.<br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me.<br/><br/>We hope you will continue to use us to process your parcels for forwarding to your home address.<br/><br/>Janet Grundy<br/>Operations Director
FERNANDO ROSALES
04 November 2013
DHL Express Worldwide
FR
Absolutely fantastic, very impressive with you
Good work
Thank yo uso much
Good work
Thank yo uso much
Thank you so much for your kind comments.<br/><br/>It's great that you were so impressed with our service.<br/><br/>We hope to be able to help you with any further shipments in the future.<br/><br/>Kind regards, <br/>Hilary.
Jano Iglesias
04 November 2013
DHL Express Worldwide
JI
Fast service. Excellent!
Many thanks for your feedback - your comments are important to us.<br/><br/>We're pleased to be able to offer a fast and efficient service to our customers and hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Ann Gruden
01 November 2013
DHL Express Worldwide
AG
Third time we've used the service and always fast and efficient!
Thanks you for your comments - it's always great to hear from our customers especially ones who have used the service before.<br/><br/>We're pleased to be able to offer our customers a fast and efficient service with a personal touch.<br/><br/>I hope you will continue to use forward2me for future shipments.<br/><br/>Kind regards, <br/>Hilary.
Yuri Pavlinov
01 November 2013
DHL Express Worldwide
YP
Fast, great communication, honest shipping cost quotes... What more could you hope for!!!!
Thank you very much for taking the time to leave us your comments - your feedback is important to us.<br/><br/>It's great that you enjoyed a fast service and that you were happy with the communication side of our business. <br/><br/>We hope you will use the services of forward2me again in the future.<br/><br/>Kind regards, <br/>Hilary.
Michael Clado
01 November 2013
DHL Express Worldwide
MC
Very good service!!! Will definitely recommend it to my friends
Many thanks for leaving your comments. It's always good to hear from our customers.<br/><br/>We're very pleased that you received very good service and that you will recommend us to your friends.<br/><br/>We look forward to helping you again with any future shipments.<br/><br/>Kind regards, <br/>Hilary.
Shelley Penny
31 October 2013
DHL Express Worldwide
SP
All ways great communication on arrival of parcels and consolidated done to save costs great service.
Thanks Shelley
Abercothi Equestrian
Thanks Shelley
Abercothi Equestrian
SP
Great service
Thank you for your positive feedback. Customer comments are very important to us.<br/><br/>We work hard to provide a fast, efficient and personal service and it is great to know that this is appreciated by our customers. <br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Marco Coletti
30 October 2013
DHL Express Worldwide
MC
Always quck and easy.
Thanks for leaving us your feedback.<br/><br/>It's great to see that you continue to be satisfied with the fast and easy service that we offer.<br/><br/>We hope you will continue to use the services of forward2me in the future.<br/><br/>Kind regards, <br/>Hilary.
Katherine Parker
30 October 2013
DHL Express Worldwide
KP
Fast shipping always excellent service
Thanks for your comments - your feedback is important to us.<br/><br/>We're delighted you think that forward2me always gives you excellent service and that you are pleased with the speed of delivery.<br/><br/>We hope you will continue to use our services in the future.<br/><br/>Kind regards, <br/>Hilary.
Vasco Monteiro
29 October 2013
DHL Express Worldwide
VM
Fast and easy.
Thanks for your comments. Your feedback is important to us.<br/><br/>It's great to hear that you thought the service provided was both fast and easy.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Chris Smolen
29 October 2013
DHL Express Worldwide
CS
fast
Thanks for your feedback.<br/><br/>It's great that we provided you with a fast service. We hope you will use this service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Scott Finlayson
29 October 2013
DHL Express Worldwide
SF
Good communication and rate for the service.
Thanks for your feedback - your comments are important to us.<br/><br/>We're glad you felt we provided good communication and that you were happy with the charges.<br/><br/>We hope to be able to help you with any shipments you may have in the future.<br/><br/>Kind regards, <br/>Hilary.
Alison Johnston
29 October 2013
DHL Express Worldwide
AJ
You still only do a courier service; more than a year ago you said you were looking at other options. Air mail would do me just fine - I'm just looking for someone to send me on stuff that can't be mailed directly. I don't need it super quick, or super expensively.
Many thanks for taking the time to feedback to us - it's much appreciated.<br/>We now have lots of other options available but they are just not live on the site at this stage. We are working hard to be able to fulfill this for you.,<br/>In the meantime please get in touch if you want us to use any other courier service or the Post Office.<br/>Hope this all helps and we look forward to looking after more parcels for you.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Caroline Butler
28 October 2013
DHL Express Worldwide
CB
Super service. forward2me vacuum - packed a number of duvets that I ordered from M&S - then packed with some other things I'd ordered from amazon, and some halloween costumes - really efficient! Thanks!
Many thanks for leaving us your comments - your feedback is important to us.<br/><br/>We're delighted that you were pleased with the service offered. It's good to hear that your shipment was well packed and arrived quickly.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary.
Nikolaos Foudoulakis
28 October 2013
DHL Express Worldwide
NF
excellent service i will need you again
Thanks for your comments. Customer feedback is very important to us.<br/><br/>We're glad that you thought our service was excellent and hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
annabelle helps
28 October 2013
DHL Express Worldwide
AH
Always very efficient service
Thanks for your feedback - your comments are important to us.<br/><br/>It's good to hear that you found our service to be very efficient.<br/><br/>We hope you will continue to use the services of forward2me for any future shipments.<br/><br/>Kind regards, <br/>Hilary.