Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Joshua Johnson
20 September 2013
DHL Express Worldwide
Many thanks for leaving your comments - this is very important to us.<br/><br/>We are really pleased that the service we provided exceeded your expectations and that we provided you with a service that you would be happy to use in future.<br/><br/>Your recommendations to others are always welcome - thank you!<br/><br/>Kind Regards,<br/>Hilary
JJ
At first I was skeptical about using forward2me. I was wrong! Forward2me far exceeded my expectation. I will definitely use this service in the future. And I'd definitely recommend this service to anybody
Fabio Ceccherini
20 September 2013
DHL Express Worldwide
Many thanks for providing us with your feedback. Your comments are important to us.<br/><br/>Great that you found our service to be both very fast and excellent.<br/><br/>We look forward to providing the same service for you again in the future.<br/><br/>Kind Regards,<br/>Hilary
FC
Very fast and eccellente service
Shaun Callaghan
20 September 2013
DHL Express Worldwide
Thank you for taking the time to leave your feedback. <br/><br/>We are really pleased that you found our communication and service to be excellent and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Hilary
SC
excellent communication and service through out
Stavros Nigdelis
20 September 2013
DHL Express Worldwide
Many thanks for your comments - we really appreciate it. <br/><br/>That's great to hear you found our service excellent although a little expensive. <br/><br/>We tend to use DHL's premium, tracked, door to door service <br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so. <br/><br/>We look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards,<br/>James.
SN
Fast, but i would like cheaper shipping cost!
Lorenzo Da Rios
20 September 2013
DHL Express Worldwide
Hope you don't mind but we've translated your comments using Google Translate:<br/><br/>"Very good service, well done indeed, the next ...!"<br/><br/>Thank you for taking the time to leave your feedback. <br/><br/>We are really pleased that you found our service to be good and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Hilary
LDR
Buonissimo servizio , complimenti davvero , alla prossima...!
Fabio Pellerano
20 September 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback. <br/><br/>We're sorry to hear that you thought our service was expensive. We ship the majority of our parcels through DHL's Premium, fully trackable service to provide our customers with the service that they expect. If for any future shipments you'd like us to look at other shipping options please let us know, we'll be more than happy to look into alternative services for you.<br/><br/>If you have any queries please don't hesitate to get in touch.<br/><br/>Kind Regards,<br/>James.
FP
The service was great but very expensive
Simão Oliveira
19 September 2013
DHL Express Worldwide
Many thanks for providing us with your comments - this is very important to us.<br/><br/>That's great that we provided you with a good service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
SO
Good service!
NIKOLAOS KOTSIRAS
19 September 2013
DHL Express Worldwide
Many thanks for taking the time to leave your feedback.<br/><br/>We are really pleased that the service we provided was up to your expectations and that we provided you with a speedy service.<br/><br/>Kind Regards,<br/>Tracy.
NK
very fast service
yean mee goh
19 September 2013
DHL Express Worldwide
Many thanks for your kind comments.<br/><br/>We are really pleased that the service we provide is efficient and helpful. <br/><br/>We hope to continue to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
YMG
It always pleasant to dealing with them, they are really efficient and helpful in all sort of ways. Thanks for providing such a great and convenience service! Keep up the good work :)
B Au
18 September 2013
DHL Express Worldwide
Many thanks for providing us with your feedback - this is very important to us.<br/><br/>We are pleased to hear that you find that we provide a good service and hope to continue to do so in the future.<br/><br/>Kind Regards,<br/>Tracy.
BA
Good service
Marit Nygård Jacobsen
18 September 2013
DHL Economy Select
MNJ
I have used forward2me several times, and service is fast and superb! My go-to firm or shipping.
Many thanks for taking the time to provide us with your feedback.<br/><br/>We are pleased to hear that we continue to provide you with the service that you have come to expect from us.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Theodore Keloglou
18 September 2013
DHL Express Worldwide
Many thanks for your kind comments.<br/><br/>We are so pleased the service we provided you was everything you expected, your comments are so important to us.<br/><br/>Kind Regards,<br/>Tracy.
TK
Excellent service. Everything as expected.
Marco Coletti
18 September 2013
DHL Express Worldwide
Many thanks for taking time to provide us with your feedback - this is very important to us.<br/><br/>We are so happy you are received your parcel quickly and that you are happy with our services.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
MC
really quick
Amanda Hodgson
18 September 2013
DHL Express Worldwide
Many thanks for your kind comments.<br/><br/>We are really happy that you are pleased with the level of service we have provided you.<br/><br/>We hope to ship many more parcels to you in the future.<br/><br/>Kind Regards,<br/>Tracy.
AH
Very good service, reasonably priced, very quick delivery
Lynette Lambert
18 September 2013
DHL Express Worldwide
Many thanks for taking time to leave your comments for us.<br/><br/>We pride ourselves on our customer service and are pleased you are happy with our services.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
LL
Very prompt
Halil Basaran
17 September 2013
DHL Express Worldwide
Many thanks for your kind comments.<br/><br/>That's great to hear you found our service excellent although a little expensive.<br/><br/>We tend to use DHL's premium, tracked, door to door service<br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so.<br/><br/>We look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
HB
excellent
HB
excellent service but expensive:)
Simone Crespi
17 September 2013
DHL Express Worldwide
SC
Fast Fast Fast
Many thanks for taking time to leave your feedback for us.<br/>We are really happy that you were pleased with the speed of our service and hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Matteo Peretto
17 September 2013
DHL Express Worldwide
Many thanks for providing us with your feedback.<br/><br/>We are pleased that you are happy with our services although you found our shipping costs too expensive.<br/><br/>The service we use is a premium, tracked, door to door service, if you would like us to look at other shipping options for you on your next shipment we would be happy to do this for you.<br/><br/>We look forward to receiving more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
MP
The best!! but shipping cost are much expensive (to Italy).
If you want great quality and security, you have to choose forward2me!
If you want great quality and security, you have to choose forward2me!
Halida Kuduzovic
17 September 2013
DHL Express Worldwide
Thanks for taking the time to leave us with your feedback - your comments mean a lot to us.<br/>We're pleased to hear that you found our service to be efficient and we'll look forward to shipping to you again in the near future.<br/><br/>Kind Regards,<br/>James.
HK
Excellent and efficient service. Very helpful and friendly staff.
Konstantinos Kalyvas
16 September 2013
DHL Express Worldwide
Thanks for your kind comments - much appreciated. <br/>We're pleased to hear that you had your item within 24 hours - we'll look forward to shipping to you again soon :)<br/><br/>Kind Regards,<br/>James.
KK
Best company... Your service is excellent! I had the item within 24 hours..
Thank you very much!
Thank you very much!
Konstantinos Tsavdaridis
16 September 2013
DHL Express Worldwide
Many thanks for your feedback - we really appreciate your comments.<br/>We're delighted to hear that you were happy with our service and that you've recommended us to your friends - thank you.<br/>We hope that we'll be able to help you again in the near future.<br/><br/>Kind Regards,<br/>James.
KT
forward2me is a great service.
Comunication was imediate and humane.
I have suggested it to my friends.
Comunication was imediate and humane.
I have suggested it to my friends.
Charisse Bartoli
16 September 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback - we really appreciate your kind comments.<br/>We're delighted to hear that our service is just what you are looking for and we'll look forward to shipping to you/assisting you with our personal shopper service again soon.<br/><br/>Kind Regards,<br/>James.
CB
Simply Fantastic! Just the parcel forwarding service i was looking for! Stellar customer service too. You pay a little more than if you were to use a local parcel forwarding company, but it's really worth it! I've also used their personal shopper service a couple of times and i was never disappointed! Keep it up.
Chris Cirson
16 September 2013
DHL Express Worldwide
CC
Professional service as always. Thanks :)
Thanks for your kind comments - we appreciate your feedback. <br/>We're pleased to hear that you found our service to be professional and we'll look forward to shipping to you again soon.<br/><br/>Kind Regards,<br/>James.
Tony Ljaskevic
14 September 2013
DHL Express Worldwide
Many thanks for your feedback.<br/>It's great to hear that you received your delivery in good time and we hope we'll be able to help you again in the near future.<br/>Have a good day.<br/><br/>Kind Regards,<br/>James.
TL
Very fast delivery! I would happily use this service again.
Seth Archon
14 September 2013
DHL Economy Select
Many thanks for taking the time to leave us with your feedback - we really appreciate your kind comments.<br/>We're delighted to hear that we helped your get your desired purchase and we hope that we'll be able to help you again soon.<br/><br/>Kind Regards,<br/>James.
SA
Excellent service and quick handling. Thanks to forward2me I was able to get my desired purchase shipped from UK to Sweden, even though the sell at Ebay only ships to UK.
Theofanis Pantelides
14 September 2013
DHL Express Worldwide
Thanks for your feedback.<br/>It's great to hear that you found our service was very good and we'll look forward to helping you out again in the future.<br/><br/>Kind Regards,<br/>James.
TP
Very good service.
Michael Abrahams
14 September 2013
DHL Express Worldwide
Thanks for taking the time to leave us with your feedback - it's much appreciated :)<br/><br/>Kind Regards,<br/>James.
MA
Thank you
Fabio Santos
13 September 2013
DHL Express Worldwide
Thanks for your feedback - we really appreciate your kind comments.<br/>We're delighted to hear that you were happy with our service and we look forward to shipping to you again in the near future.<br/><br/>Kind Regards,<br/>James.
FS
What can I say?? Amazing, super quick, highly professional service! 5*
Unverified Customer
13 September 2013
Unknown Shipment Details
Many thanks for your feedback - we really appreciate your kind comments.<br/>That's great to hear - we'll look forward to assisting you with our personal shopper service.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
I've always had a good experience using forward2me but this time I was really surprised! My parcel arrived really fast (less than a week) choosing the cheapest shipping method! And I don't even need to mention that it was very well packaged so my CD was in perfect condition. I think I feel safe enough to try the personal shopper service next!
Pieter-Jan Smeets
13 September 2013
DHL Economy Select
Thanks for your kind comments, it's really appreciated.<br/>It's great to hear that you found our service easy to use and we'll look forward to receiving more parcels for you in the near future.<br/>Have a good weekend.<br/><br/>Kind Regards,<br/>James.
PS
Inspected, and sealed perfectly.
Shipping the same day of arrival at their facility.
Great and easy service!
Shipping the same day of arrival at their facility.
Great and easy service!
michael micallef
13 September 2013
forward2me basic
Thanks for taking the time to leave us with your feedback - we really appreciate your kind comments.<br/>We're pleased to hear that you were happy with out service.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
MM
I used Forward2me for the second time and the service was very very good, highly recommended company, and ready to listen for suggestions. Michael
Mohamed Ahmed
12 September 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback - your views mean a lot to us.<br/>We're a relatively young company and we are constantly working to improve the service that we offer. If there's anything in particular that we can do to help you please let us know and we will do our best to assist.<br/><br/>Kind Regards,<br/>James.
MA
I use myus in USA and there website is slightly user friendlier than forward2me, forward2me could improve.
Ole Gunnar S. Gamlemshaug
12 September 2013
DHL Express Worldwide
Thanks for your feedback.<br/>We're really pleased that we were able to help and we hope we'll be able to forward more parcels to you in the near future.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
OGS
Brilliant! Just what I was looking for.
Mandy Lawrence
12 September 2013
DHL Express Worldwide
ML
My package arrived quickly & I knew how it was progressing.
It was a very good service.
I would have liked to have an option to choose a cheaper form of postage than DHL but am very pleased with the speed & efficiency of the service.
I would use it again.
It was a very good service.
I would have liked to have an option to choose a cheaper form of postage than DHL but am very pleased with the speed & efficiency of the service.
I would use it again.
Faris AlYahya
11 September 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - your views are important to us.<br/><br/>We 're sorry to hear that you think our shipping costs are expensive. You have paid for a DHL premium door to door tracked service. If you feel that you have not received that service then please get in touch and then we can investigate it with DHL. The service is door to door - from your comments it doesn't sound like this was the case and we'd like to do something about that for you.<br/>from you.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
FA
First: Shipping cost is so expensive!
Second: DHL in Riyadh City refused to deliver it to my home!
Regards~
Second: DHL in Riyadh City refused to deliver it to my home!
Regards~
Doris Dingli
11 September 2013
forward2me basic
DD
FAST SHIPPING AND GOOD QUALITY
Simona Hsu
11 September 2013
DHL Express Worldwide
SH
Not sure whether it was forward2me or DHL's problem but my clutch didn't arrive until 5 days later with international express in a very beat-up box. Nevertheless, the item came in decent condition.
tone gundersen
10 September 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback.<br/>We're delighted to hear that you were pleased with the service and we'll look forward to receiving more parcels for you in the future.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
TG
I am very pleased with your service
Brendan Currin
10 September 2013
DHL Express Worldwide
Thanks for your feedback - we really appreciate your comments. We ship the majority of our parcels through DHL's Premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options in future we'll be more than happy to do this for you, just get in touch. <br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
BC
Super fast, very efficient with great communication. Would be nice to have additional shipping options/costs.
Tomas Pinas
10 September 2013
DHL Express Worldwide
Thanks for you comments - we really appreciate your feedback. <br/>We're more than happy to offer you our personal shopper service - if you have any questions don't hesitate to get in touch.<br/><br/>Kind Regards,<br/>James.
TP
Extremely satisfied, very good service. I would like to test the personal shopper experience as well.
Charles Bajada
10 September 2013
forward2me basic
Thanks for your feedback - we really appreciate it.<br/>We're pleased to hear that you've always received a great service from forward2me and we'll look forward to receiving more parcels for you in the future.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
CB
Always getting a great service from Forward2me. Well done and keep it up.
Denis Cefai
10 September 2013
DHL Express Worldwide
Thanks for your feedback - your comments mean a lot to us.<br/>It's great to hear that you were satisfied with our service and we look forward to shipping to you again in the near future.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
DC
The Rate the Company and service of forward2me is Excellent and Good.
Nikolaos Nikolaou
09 September 2013
DHL Economy Select
NN
My overall experience with forward2me has been excellent. I have contacted them twice before shipping my last order, only to ask them to do their best with the shipping cost. Their response was prompt courteous and tried to deliver as best as possible. They managed to reduce the total volume of the shipment and saved me some money, however the problem with the overall shipping cost still exists, making it unprofitable to order from the UK and have the order forwarded to Greece in some cases. I would definitely use their service again in the future, however I would make sure to use it only for orders that would require a significant larger amount of money to place at a Greek store, in order to compensate for the shipping cost and still receive a better price in total.
Many thanks for your feedback - it's much appreciated.<br/>We're really pleased to hear that yo have found our service to be excellent. If you have any queries in future please don't hesitate to get back in touch - we'll be more than happy to help.<br/><br/>Kind Regards,<br/>James.
Daniel Chiang
08 September 2013
DHL Express Worldwide
Thanks for your feedback - it's much appreciated.<br/>We're delighted to hear that you were happy with our service and we look forward to receiving more parcels for you in the future.<br/><br/>Kind Regards,<br/>James.
DC
Reasonable pricing, excellent service. Shipment arrived in record time. Thank you!
Björn Olde
06 September 2013
DHL Economy Select
Thanks for your feedback - we really appreciate your views.<br/>We're sorry to hear that you had problems getting your parcel - for any future shipments we're happy to look at shipping this to your nearest service centre, if you let us know the details we'll arrange this for you.<br/>If you feel for future shipments you would like us to add or remove the enhanced insurance option to your shipment just get in touch and we'll be happy to amend it for you. <br/>We hope that you will be happy to use forward2me again and we'll look forward to receiving your parcels.<br/>Have a good weekend.<br/><br/>Kind Regards,<br/>James.
BO
The service was excellent except for two things: 1) I would have appreciated if got the option of getting my package delivered to a servicepoint rather than to my home. As most other people i work during the day and home delivery allways results in me being forced to leave my job early to drive to another city to collect the parcel at the DHL terminal (to make DHL change delivery address seems impossible).
2) I used the forward2me address that, according to my instructions, indicated that I did not want an insurance. Nevertheless, I was informed that I had chosen the insurance alternative and was instructed to pay for that.
Otherwise I feel that the forwarding went smoothly and I will certainly use the service again.
2) I used the forward2me address that, according to my instructions, indicated that I did not want an insurance. Nevertheless, I was informed that I had chosen the insurance alternative and was instructed to pay for that.
Otherwise I feel that the forwarding went smoothly and I will certainly use the service again.
Jessica Pengelly
06 September 2013
DHL Express Worldwide
Many thanks for taking the time to leave us with your feedback - it's much appreciated.<br/>We're really pleased to hear that you found our service was excellent and we'll look forward to helping you again in the near future.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
JP
Excellent, service was faster than domestic (australian) companies!
Paul McLaren
06 September 2013
DHL Express Worldwide
Thanks for your feedback - we really appreciate your kind comments. Have a great weekend!<br/><br/>Kind Regards,<br/>James.
PM
Very fast. Easy to use. Thanks!!
Lars Waagstein
06 September 2013
DHL Economy Select
Thanks for taking the time to leave us with your feedback - your views are really important to us.<br/>We'll look forward to receiving more parcels for you in the future.<br/><br/>Kind Regards,<br/>James.
LW
Great service!
Mohamed Mabrook Ali
05 September 2013
DHL Express Worldwide
MMA
Excellent/Friendly service by a skilled team yet again. This was my second bout and I am delighted with the way Tracy/James communicated with me to find local retailers for some of the products I wanted to buy and consolidate all my packages into one consignment
Overall, I am a happy customer who look forward to using their service again soon.
Overall, I am a happy customer who look forward to using their service again soon.
Many thanks for taking the time to respond to us - we really appreciate your feedback.<br/>It's great to hear that you were happy with the service that we provided and we'll look forward to helping you again sometime soon.<br/><br/>Kind Regards,<br/>James.
Thomas Millward
05 September 2013
DHL Express Worldwide
Thanks for your feedback - it's much appreciated.<br/>We're delighted to hear that you found our service to be efficient and we look forward to shipping to you again in the near future.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
TM
I was impressed how efficient the service was.