Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Fibreaid
28 February 2014
DHL Express Worldwide
F
Many thanks for your fantastic feedback, it's really important to us.<br/><br/>The team work really hard to get it right so it's really great to hear that you've had a good experience working with us.<br/><br/>Have a great weekend!<br/><br/>Janet Grundy<br/>Director.
KONSTANTINOS KONSTANTARAS
27 February 2014
DHL Express Worldwide
KK
Very very fast delivery, excellent communication
Many thanks for your kind feedback, it's important to us.<br/><br/>It's really good to hear that the hard work and dedication from the team is being received really well by you, our customers.<br/><br/>We look forward to helping you out again soon.<br/><br/>Janet Grundy<br/>Director.
Pauline Heng
27 February 2014
DHL Express Worldwide
PH
Love working with this team. They go above and beyond to help you!
Many thanks for your kind feedback, it's really important to us.<br/><br/>The team works hard to look after all our customers and always do their very best to ensure the smooth and efficient processing of your parcels so it's good to hear that's been a good experience for you.<br/><br/>We look forward to looking after you again very soon.<br/><br/>Janet Grundy<br/>Director.
Tamara Gervasoni
26 February 2014
DHL Express Worldwide
TG
Great service, my goods were forwarded really quickly and at a reasonable cost. Thank you.
Thank you so much for your great feedback, it's really appreciated.<br/><br/>We look forward to looking after you and your parcels again very soon.<br/><br/>In the meantime have a great weekend!<br/><br/>Janet Grundy<br/>Director.
Jules Victor Morada
26 February 2014
DHL Express Worldwide
JVM
A little bit pricey but good overall experience.
We're very pleased that you thought our service was fast however we are sorry you felt the postage was a bit too expensive. <br/>We do try to keep prices as low as possible hence us not charging an annual fee like other forwarding companies do. <br/>The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps and you will continue to use forward2me.<br/><br/>Janet Grundy<br/>Director.
Muhd Farhan Mohd Rashid
25 February 2014
DHL Express Worldwide
MFM
Fast. Efficient. First time user. Will continue to use their service. No regrets. Very easy to use service.
Many thanks for your great feedback, it's really important to us.<br/><br/>We look forward to looking after you and your parcels again very soon.<br/><br/>Have a great weekend.<br/><br/>Janet Grundy<br/>Director.
Miss Maria Sonia Micallef
25 February 2014
forward2me basic
MMS
Thank You Excellent Service as always
Many thanks for your feedback - that's great news!<br/><br/>We look forward to looking after you again very soon.<br/><br/>Janet Grundy<br/>Director.
Sander Tammesoo
25 February 2014
DHL Express Worldwide
ST
Excellent and trouble free service. Maybe a bit too expencive.
Thank you for your great feedback.<br/><br/>We're very pleased that you thought our service was fast however we are sorry you felt the postage was a bit too expensive. <br/>We do try to keep prices as low as possible hence us not charging an annual fee like other forwarding companies do. <br/>The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps and you will continue to use forward2me.<br/><br/>Janet Grundy<br/>Director.
Tine Laforce
24 February 2014
DHL Express Worldwide
TL
Very good service, friendly customer service.
Received the parcel the next day in perfect condition.
Received the parcel the next day in perfect condition.
That's really excellent news and means a lot to us.<br/>Thank you for the great feedback.<br/>Have a great weekend.<br/><br/>Janet Grundy<br/>Director.
Peter Millan
24 February 2014
DHL Express Worldwide
PM
Forward2me are quick, professional and enjoyable to deal with!
Many thanks for your great feedback - that's really good to hear and means a lot to us.<br/><br/>Have a great weekend and we look forward to looking after your parcels again very soon.<br/><br/>Janet Grundy<br/>Director.
Jonny Hurtig
23 February 2014
DHL Economy Select
JH
Excellent, I will definately continue to use the service :)
Many thanks for your feedback - that's really great to hear!<br/><br/>Thank you.<br/><br/>Janet Grundy<br/>Director.
Ildiko Princess
23 February 2014
DHL Express Worldwide
IP
I ship from the UK to Australia and rarely since the additional postage is quite expensive. It would be great if you could negotiate better rates.
Thank you for your feedback, it's important to us.<br/><br/>We're very pleased that you thought our service was fast however we are sorry you felt the postage was expensive. <br/>We do try to keep prices as low as possible hence us not charging an annual fee like other forwarding companies do.<br/>The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees.<br/><br/>We hope this all helps and you will continue to use forward2me.<br/><br/>Have a great weekend.<br/><br/>Janet Grundy<br/>Director.
Elena Ouklonskaia
23 February 2014
DHL Economy Select
EO
Excellent service, commitment and customer focus. thank you for the great job you are doing
Many thanks for your excellent feedback, we really appreciate it.<br/><br/>We strive to do our very best taking care of our customers best interests at all times so we're really pleased that it's been a good experience for you and that you've enjoyed that.<br/><br/>Have a great weekend and we look forward to taking care of more parcels for you very soon.<br/><br/>Janet Grundy<br/>Director.
Unverified Customer
22 February 2014
Unknown Shipment Details
Immediate response to any problems!!
Many thanks for your feedback, it's important to us.<br/><br/>We do our best to fully support our customers from registering with us, receiving their parcels to the shipment arriving at the door.<br/>We're really pleased that you felt we dealt with everything promptly for you.<br/><br/>Have a great weekend and we look forward to taking care of your parcels again very soon.<br/><br/>Janet Grundy<br/>Director.
Ayin Nazlin A.S.
22 February 2014
DHL Express Worldwide
ANA
This is my second time using their service - fast and reliable. The only downside is their partnership with DHL Malaysia. I need to point out to Malaysian buyers that DHL Malaysia is ripping off their customers. I was charged custom duties for items valued lesser than RM 500. I checked with their customer service team and they just gave all sorts of excuses.
Also please be aware that they (DHL) might not deliver directly to your home address. My last parcel was sent to my house via Pos Laju! So please check with DHL Malaysia first before you make your payment to forward2me.
Forward2me has other shipping options available for you so please get in touch with them. I strongly suggest RoyalMail (cons: must not exceed a certain weight). Other than the DHL fiasco everything else is fine. I will continue to support forward2me in the long run.
Also please be aware that they (DHL) might not deliver directly to your home address. My last parcel was sent to my house via Pos Laju! So please check with DHL Malaysia first before you make your payment to forward2me.
Forward2me has other shipping options available for you so please get in touch with them. I strongly suggest RoyalMail (cons: must not exceed a certain weight). Other than the DHL fiasco everything else is fine. I will continue to support forward2me in the long run.
We're really pleased that you are happy with our services but have experienced difficulties with DHL.<br/>We have brought this to the DHL Area Managers attention. We are currently awaiting a response. Once I have it I will come back to you.<br/>Thanks for your full support and continued use of our services, we really appreciate it.<br/><br/>Janet Grundy<br/>Director.
Makoto Mizukami
22 February 2014
DHL Express Worldwide
MM
I am very satisfied with its excellent service and prompt dispatch! I would like to recommend it to everyone!
Many thanks for leaving great feedback and your offer of recommending us to everyone.<br/><br/>We really appreciate this, so thank you!<br/><br/>Kind Regards,<br/><br/>Janet Grundy
rabah saif
22 February 2014
DHL Express Worldwide
RS
forward2me not responding to my emails to try fix the mistake they made..
Many thanks for taking the time to feedback to us, we really do appreciate it.<br/><br/>We remember processing this shipment for you and we can confirm that this was due to the customs procedures in your country.<br/>As there was an invoice in the parcel the value for customs was as per the purchase invoice i.e the value of the goods.<br/>We're sorry if you felt that we didn't look after you in the way we should/always like to think we do but our hands our tied to some extent in relation to customs and legal proceedings.<br/>We are currently developing our website so that you the customer can input all the detail for your shipment including the values.<br/><br/>Hope this all helps and we look forward to looking after you again soon.<br/><br/>Kind Regards,<br/><br/><br/>Janet Grundy<br/>Director.
L. van Ruiten
21 February 2014
DHL Economy Select
LVR
I have ordered a scope body, which was nicely packed untill Forward2me received it. You have opened the box to put a flyer in it. After that you closed the box with one piece of tape, which only covered one (main) seam (I dont know the proper word in english). By closing the box improperly there was a chance that water/rain could enter the box along the edges of the box. These edges were sealed/closed with tape when you received my shipment. I don't want that the scope makes contact with water or any fluids!!!
I don't appreciate that you have opened the box. If you want to add a flyer, you should put it in an envelop and stick it on the box.
I don't appreciate that you have opened the box. If you want to add a flyer, you should put it in an envelop and stick it on the box.
Many thanks for taking the time to feedback to us.<br/><br/>We’re really sorry that you felt you needed to leave us negative feedback. <br/>We do open up all parcels which are received at our warehouse to ensure that they are safely packaged and secure for international shipping. This is part of our terms of trade which you signed up to when registering with our service. <br/>It’s very disappointing to hear that you felt that the box did not seem to be properly sealed. Despite the box not being taped down on all edges, we hope that your products arrived with you as you expected without any damage. If this wasn’t the case please let us know.<br/>We have now provided extra training for the staff to ensure that all parcels are properly secured so thank you for highlighting this.<br/>We look forward to looking after more parcels for you in the near future.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/><br/><br/><br/>Janet Grundy<br/>Director.
Olivia Papadaki
21 February 2014
TNT Economy Express
OP
Good service and very helpful staff
Thank you for leaving your feedback, it's important to us.<br/><br/>We're really pleased that you think our service is good and that the staff are helpful. They work extremely hard to achieve this.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/><br/>Janet Grundy
Unverified Customer
21 February 2014
Unknown Shipment Details
It's the first time I use forward2me services, but easily can say I'm a lot satisfied with the fast and effective support the company provided me with. Thanks a million! just wanna let you know that I hope to establish a long and healthy relationship with them. Greetings from Brazil!
Many thanks for taking the time to leave feedback for us all the way from sunny Brazil!<br/>We're really pleased that you are very satisfied with our services and we look forward to looking after your parcels again very soon.<br/>In the meantime have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet Grundy
Simen Viig Ostensen
21 February 2014
DHL Economy Select
SVO
Very fast and very friendly service!
Many thanks for taking the time to leave your feedback, it's important to us.<br/>We're really pleased that you think our service is very fast and friendly, our team work hard to achieve this.<br/>We look forward to looking after your parcels again very soon.<br/><br/>Kind Regards,<br/><br/>Janet Grundy
Bor Glavic
21 February 2014
DHL Express Worldwide
BG
A little bit expensive but very fast.
Many thanks for taking the time to feedback to us.<br/><br/>We're very pleased that you thought our service was fast however we are sorry you felt the postage was expensive.<br/>The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees.<br/><br/>Hope this all helps but please let us know if we can do anything further.<br/><br/>Janet Grundy<br/>Director.
Andrew Mallia
21 February 2014
forward2me basic
AM
Fast and efficient.
That's really great to hear. <br/>Thank you for taking the time to feedback to us.<br/><br/>We look forward to looking after more parcels for you very soon.<br/>Meanwhile have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet Grundy
Paul Marchant
21 February 2014
DHL Express Worldwide
PM
Expensive, but fast and reliable.
Many thanks for ;leaving your feedback, it's important to us.<br/><br/>We're very pleased that you thought our service was fast and reliable, however, we are sorry you felt the postage was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>Hope this all helps. Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/><br/><br/>Janet Grundy<br/>Director.
Rick Coombs
20 February 2014
DHL Express Worldwide
RC
Fab service , comes highly highly recommended.
Many thanks for taking the time to leave feedback for us.<br/><br/>We're really pleased that you think our service is fab and we look forward to helping out again soon.<br/><br/>In the meantime have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet Grundy
Alexis Alexopoulos
20 February 2014
DHL Economy Select
AA
Once again, excellent service! Keep up the good work guys!
Many thanks for your feedback, we appreciate it.<br/><br/>We're really pleased that you have experienced excellent service. Our team works extremely hard to achieve this so it's good to hear.<br/><br/>We look forward to looking after your parcels again very soon.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Kind Regards,<br/><br/>Janet Grundy
Line Nesbakk
19 February 2014
DHL Economy Select
LN
Exellent service. Shipping cost is high, but very fast!!
Many thanks for your feedback, it's important to us.<br/><br/>We're very pleased that you thought our service was excellent. <br/>We are sorry you felt the postage was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>Hope this all helps and we look forward to looking after your parcels again very soon.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Director.<br/><br/>Janet Grundy<br/>Director.
Aaron Bycroft
19 February 2014
DHL Express Worldwide
AB
awesome just postage was too much
Thank you for leaving your comments. <br/><br/>We're very pleased that you thought our service was awesome. However, we are sorry you felt the postage was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope we can help you with any future shipments.<br/><br/>Kind regards, <br/>Hilary
Edward Watson
18 February 2014
DHL Express Worldwide
EW
Great service and prompt delivery.
Many thanks for leaving your feedback.<br/><br/>It's great that you think we gave you great service and that your parcel arrived promptly.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary
Francesco Catania LL.B (Melit)
17 February 2014
forward2me basic
FCL
Extremely fast and friendly service ! Highly recommended
Many thanks for leaving us your feedback.<br/><br/>It's great that you comment on the fast and perhaps, more importantly, friendly service. We work hard to put you, the customer, first.<br/><br/>We're delighted that you would recommend this service and hope you will ship with us again in the future.<br/><br/>Kind regards, <br/>Hilary
Unverified Customer
17 February 2014
Unknown Shipment Details
Another A1 bit of custom with forward2me. Thanks for finding the most economical and reasonable way to ship my item!
Thanks for your comments.<br/><br/>We're pleased we were able to help with your shipment. We hope to continue to work with you in the future.<br/><br/>Kind regards, <br/>Hilary
Vasileios Tsakiris
14 February 2014
DHL Express Worldwide
VT
The service worked exactly as advertised, Two Thumbs Up !!!
Thanks for leaving your comments - customer feedback is really important to us.<br/><br/>It's great that you give us the 'thumbs up' and found the service to be exactly as advertised.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary
Daniel Kenworthy
14 February 2014
DHL Economy Select
DK
Price was a little over the top, compared to what the raw freight charge actually is.
That said, service worked flawlessly and quickly
That said, service worked flawlessly and quickly
Thank you for leaving your comments. <br/><br/>We're very pleased that you thought our service worked flawlessly and quickly. However, we are sorry you felt the service was pricey. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope we can help you with any future shipments.<br/><br/>Kind regards, <br/>Hilary
Mr ATHANASIADIS
14 February 2014
DHL Economy Select
MA
aaa!!!!
Thanks for your feedback - very concise!<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary
Marleen Spoor
14 February 2014
DHL Express Worldwide
MS
Fees + shipping turned out twice as high as I had anticipated, and twice as high as the calculator on their website said they would be. I did have to use the Personal Shopping service though (which isn't included in the calculator -- please add that to the calculator as an option too!) because the website I was buying from didn't accept international Credit Cards, but I didn't expect it would cost that much extra for a simple one item order!
Delivery speed and communication were fine though (although I never got a tracking number), but I'm unlikely to use this service again in the future.
Delivery speed and communication were fine though (although I never got a tracking number), but I'm unlikely to use this service again in the future.
Many thanks for leaving your feedback, it's important to us.<br/><br/>The shipping fees are absolutely transparent on our home page. There are separate costs for the Personal Shopper service which is described here when you submit the detail for the purchase https://www.forward2me.com/personal-shopper/new<br/>It is also detailed again when you receive the invoice for this service.<br/>A good example is going into a restaurant for a meal; you order your main course and then you decide to have a dessert. That additional dessert needs to be paid for.<br/>If at any stage during the process you were not happy with the price or service that we were offering there are lots of opportunities not to continue with the transaction/to contact us.<br/>One quick tip for next time - it's always more cost effective to purchase more than 1 item in relation to the personal shopper service and the shipping service.<br/><br/>We're sorry that you didn't receive your tracking number, we'll investigate that and identify what didn't go quite right.<br/>This platform 'feefo independent reviews' tells us that 98% of our customers are happy with our services.<br/><br/>Hope this all helps and that you will continue to use forward2me.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Director.<br/><br/>Janet Grundy<br/>Director.
George Theofanopoulos
13 February 2014
DHL Economy Select
GT
The last two times i used forward2me, they added a very small gift in the packaging (eg. a small chocolate egg, as it was easter time). That small gesture was highly appreciated. However, they did not include any kind of similar suprise this time. So thumbs down for that....
Just kidding. They are excellent all over the place. Responding fast in any query and are showing honest interest in any problems you might have with your purchase. Remember to always allow them to repackage your stuff. They do it very well, so i suppose they must be very good Tetris players!
Just kidding. They are excellent all over the place. Responding fast in any query and are showing honest interest in any problems you might have with your purchase. Remember to always allow them to repackage your stuff. They do it very well, so i suppose they must be very good Tetris players!
Many thanks for taking the time to write to us!<br/><br/>We will try and remember to include a chocolate egg in your next shipment! Although you may need to remind us! And I'm actually useless at Tetris! Good job it's not me that does the packing!<br/><br/>Joking aside, it's great that you give us such positive feedback. We aim to provide our customers with a professional, quick and yet persona service and it's great when this is appreciated.<br/><br/>We hope to ship many more packages for you in the future.<br/><br/>Kind regards, <br/>Hilary
João Barata
13 February 2014
DHL Express Worldwide
JB
fantastic. very fast shipping and are a trustworthy company.
Thanks or your feedback - our comments are important to us.<br/><br/>We're pleased to read that you think we a re a trustworthy company and that you received your package quickly.<br/><br/>We hope you will use our services again in the future.<br/><br/>Kind regards, <br/>Hilary
Zsofia Vona
13 February 2014
DHL Economy Select
ZV
I am absolutely satisfied with this professional service - received my item very quickly.
Thanks for your kind words.<br/><br/>It's great when our customers are completely satisfied with the service they have received. We're glad you thought we were professional and that your item arrived quickly.<br/><br/>We hope you will ship with us again in the future.<br/><br/>Kind regards, <br/>Hilary
Marco Andrade
13 February 2014
DHL Economy Select
MA
As usual, the forward2me provides a fast and reliable service! Could just have a wider variety of options for sending parcels, but the options they already have, although they are a bit expensive, are good (and quality has its price)
Many thanks for your comments. Customer feedback is really important to us.<br/><br/>We're delighted you continue to find our service fast and reliable. We are always looking at developing the services offered and this includes shipping options.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary
Wendi Firlotte
13 February 2014
DHL Express Worldwide
WF
Very fast delivery within a few days. Will definitely use this service again.
Many thanks fro taking the time to leave your feedback - your comments are important to us.<br/><br/>We're pleased you received your parcel quickly; within a few days.<br/><br/>It's great that you will definitely use the service again. We hope to hear from you soon.<br/><br/>Kind regards, <br/>Hilary
BOB BURTON
13 February 2014
DHL Express Worldwide
BB
Excellent and very fast service.But delivery expensive.Could you consider a more economical shipping method where time is not so important?
Thank you for leaving us your feedback. <br/><br/>We're very pleased that you thought our service was excellent and very fast. However, we are sorry you felt the delivery charges were expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope we can help you with any future shipments.<br/><br/>Kind regards, <br/>Hilary
Unverified Customer
12 February 2014
Unknown Shipment Details
Little bit expensive for postage but very good overall.
Thank you for leaving your comments. <br/><br/>We're very pleased that you thought our service was overall, very good. However, we are sorry you felt the service was a little expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope we can help you with any future shipments.<br/><br/>Kind regards, <br/>Hilary
Karl Pulo
12 February 2014
DHL Express Worldwide
KP
Excellent service with instant reply. Very helpful. Thanks
Many thanks for your feedback.<br/><br/>It's good to hear that you received excellent service and quick responses. We're delighted that you felt we offered a helpful service to you.<br/><br/>We hope to be able to ship more parcels for you in the future.<br/><br/>Kind regards, <br/>Hilary
Jordan Taylor
12 February 2014
DHL Express Worldwide
JT
I'm a big disappointed at how high the fees are. The concept is great, but the cost of the service is pretty steep. The packages do arrive quickly, but I feel like I would rather pay a significant amount less and have my package arrive a week or two later.
We use the service as part of our business when we want to purchase something in the UK and have shipped to the United States. It is almost cost prohibitive to continue using the service and sourcing inventory in the UK because of the steep cost. Can you please evaluate a cheaper/slower alternative? I'm sure speed isn't the #1 preference among a large portion of your US customers...
We use the service as part of our business when we want to purchase something in the UK and have shipped to the United States. It is almost cost prohibitive to continue using the service and sourcing inventory in the UK because of the steep cost. Can you please evaluate a cheaper/slower alternative? I'm sure speed isn't the #1 preference among a large portion of your US customers...
Many thanks for your feedback, it's important to us.<br/><br/>Our developers are working on putting cheaper, slower shipping options live on the website for those customers who don't require our speedy delivery.<br/>In the meantime please contact us through the website when you are next shipping and we can quote some cheaper options for you.<br/><br/>Hope this all helps and you will continue to use forward2me.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Director.<br/><br/>Janet Grundy<br/>Director.
Erik Heggeland
10 February 2014
DHL Economy Select
EH
They deliver what they promise.
Thanks for your feedback - your comments are important to us.<br/><br/>We're glad you felt we delivered what we promised and hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary
Stephen Tsang
10 February 2014
DHL Express Worldwide
ST
The contents description of my package was wrong, however, the issue was quickly resolved and communication was excellent.
Thanks for leaving your comments.<br/><br/>We're pleased that although there was a problem with the description on your package, the issue was quickly resolved. It's great that you comment on our excellent communication. We work hard to provide our customers with a service that is professional and efficient and yet, customer orientated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary
Irina (shoppingdolcevita) Shipilova
10 February 2014
DHL Express Worldwide
I(S
Рекомендую !
I(S
Молодцы хорошо работают
Many thanks for your feedback, it's important to us.<br/><br/>We hope you don't mind but we've translated your comments for all to see.<br/>''Well done - good work''<br/><br/>We really appreciate your kind words and look forward to shipping more parcels for you in the near future.<br/><br/>Kind Regards,<br/><br/><br/><br/>Janet Grundy<br/>Director.
Yuanhang Qiu
10 February 2014
DHL Express Worldwide
YQ
Fast delivery and excellent service. Thanks.
Thank you or leaving your feedback - your comments are important to us.<br/><br/>We're delighted you found the service excellent and the delivery time fast. <br/><br/>We hope to be able to help you with any shipments in the future.<br/><br/>Kind regards, <br/>Hilary
Kristine Heywood
09 February 2014
DHL Express Worldwide
KH
Forward2me offers great service. I have used them several times and will continue to do so.
Many thanks for your kind comments.<br/><br/>It's great that you are so happy with the service we provide and that you continue to use this service.<br/><br/>We hope to continue to provide you with this excellent level of service in the future.<br/><br/>Kind regards, <br/>Hilary
Mika Timonen
08 February 2014
DHL Economy Select
MT
Worked like a clockwork
Thanks for leaving your comments.<br/><br/>We're delighted the service worked 'like clockwork' and hope you will continue to ship more parcels with us in the future.<br/><br/>Kind regards, <br/>Hilary
The online payment service is also very effective in reducing delivery times.
All round a fantastic service.
THANKS