Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Yannis Stephanou
17 February 2015
DHL Express Worldwide
YS
Fantastic service you can always rely on.
Ioannis Edipidis
17 February 2015
DHL Economy Select
IE
JUST FINE
luca frontini
17 February 2015
DHL Economy Select
LF
Excellent
Magne Sandve
17 February 2015
DHL Economy Select
MS
Great service, thank you for going the extra mile...
Alison Jarvis
17 February 2015
DHL Express Worldwide
AJ
Super efficient and fast. Got my package in Perth, Australia quicker than I get packages from Sydney!
Craig Hespe
17 February 2015
DHL Express Worldwide
CH
Once I had my international mailing address set up I received my goods very promptly.
Unverified Customer
16 February 2015
Unknown Shipment Details
It is working great, only to expensive if you compare it to German ones.
ALESSANDRO DI FANI
16 February 2015
DHL Express Worldwide
ADF
Excellent service, I am looking forward to make shopping again.
Kwok Him Rex Au Yeung
15 February 2015
DHL Express Worldwide
KHR
Very fast shipping. Item received in excellent condition.
Thomas Bedward
14 February 2015
DHL Express Worldwide
TB
Excellent service. Thanks very much.
Matthew Sirpis
13 February 2015
DHL Economy Select
MS
Good
Jonathon Kassel
13 February 2015
DHL Express Worldwide
JK
First time used, very happy with experience.
John Kim
13 February 2015
DHL Express Worldwide
JK
Great service, did everything I asked for and more!
sylvana vella
13 February 2015
DHL Express Worldwide
SV
It's a bit expensive!!
Sébastien Bec
12 February 2015
DHL Express Worldwide
SB
Excellent ! I recommend to use forward2me foe any shipment to seychelles !
Roland Delcy
12 February 2015
DHL Express Worldwide
RD
Definitely the best forwarding agent in the world, very reliable and efficient. Will definitely use the service again. Keep up the good work. Thumbs up to you all.
Ashley Wakeford
11 February 2015
DHL Express Worldwide
AW
An amazing company offering an amazing service. As most people are I to am always wary about using a parcel forwarder but I had an excellent experience with Foward2me, they answer emails and message almost instantly and they were incredibly fast sending out my package. I paid and asked that my package be sent right away and I received my parcel to my door in less the 24 hours, I was shocked I am all the way in Canada so I know they got my package out for thing, it was wonderful. I have full confidence to say cast you worries aside and use this company you wont be disappointed, I will definitely be shopping a lot more in the UK now that I found a reasonable and reliable parcel forwarder. 5 stars Forward2me I was extremely impressed! Thanks a bunch =D
Vanessa Thomson
11 February 2015
DHL Express Worldwide
VT
Customer service was very good - but web engine was a bit primitive.
I also use www.hopshopgo.com and can do everything online
I also use www.hopshopgo.com and can do everything online
Steve Kristiansen
11 February 2015
UPS Standard Single
SK
This is a fantastic system. recommended +++++++
Excellent service++++++
Excellent service++++++
Liliane Grimm
10 February 2015
DPD Classic
LG
It's been about 7-8 shipments for me and you get steady excellent service with Forward2me. Very professional and extremely helpful staff. There is really only one negative aspect and that is the 6GBP consolidation fee which adds up extremely quickly if you shop multiple stores and small orders. 3 packages = 18GBP consolidation fee, etc! Forward2me is great if you can fill a box from a single merchant but if you depend on consolidation then you might want to rethink your shopping strategy.
Michail Pasialis
10 February 2015
DHL Express Worldwide
MP
Pretty good service. Inconvenient parcel weighting. Parcel received at 0.7Kg but sent as a 2Kg package..,...
Many thanks for providing your feedback, it’s really important to us; and I’m sorry for the slow response to your feedback.<br/><br/>I completely understand why it seems wrong that the chargeable weight was more than the actual weight. The reason for the difference between the actual weight and the chargeable weight is because the courier pricing is calculated using the higher of volumetric weight or actual weight. <br/>Volumetric weight is length x height x width and divided by 5000. In your case, the volumetric weight of the parcel was 2.176kg<br/>When I look at your shipment we could have offered you the UPS service which was £2.94 cheaper than the DHL service that you used. I’m sorry for this mistake and as a gesture of goodwill I have put £5 shipping credit on your account.<br/><br/>I hope this clarifies things for you but if you have any questions or would like to discuss this further please contact us by calling +44 1995 606060 or emailing info@forward2me.com and we’ll be happy to help.<br/><br/>Kind Regards,<br/><br/>Janet<br/><br/>Janet Grundy<br/>Operations Director
Engjell Mehmetaj
10 February 2015
DHL Express Worldwide
EM
Execellent service and communication !
Will use again !
Will use again !
Unverified Customer
10 February 2015
Unknown Shipment Details
Great service, very good communication.
Consolidation of parcels is a must.
Consolidation of parcels is a must.
Péter Pesti
10 February 2015
DHL Express Worldwide
PP
Excellent service!
Gowtham Sureshkumar
09 February 2015
UPS Express Saver
GS
It was overall good. It was slightly disappointing when I got my package because a letter that came with my package was opened. It was just a envelope with a message sent by the clothing manufacture that informed me about their company and their return policies etc. Next time, please don't open any letters cause I want to be the first one to open it as there's no fun in opening something that's already opened. Also it's clearly obvious that there was a message from the clothing manufacturer. Haha. Other than that, the service is good.
Mircea Cristian Tenea
09 February 2015
DHL Economy Select
MCT
The customer service is flawless, I've used forward2me service for quite a while. The prices could be a little bit lower but it's England and carriers have a higher price then rest of Europe.
Thanks,
Mircea
Thanks,
Mircea
Unverified Customer
09 February 2015
Unknown Shipment Details
Great service!
Algimanta Dailidiene
09 February 2015
DPD Classic
AD
I am very satisfied with your services. It was easy, fast and good price.
Demetris Kounnis
09 February 2015
DHL Express Worldwide
DK
Excellent customer service, yet a bit expensive to send to Cyprus.
Andrew To
09 February 2015
DHL Express Worldwide
AT
Very high cost and not up-to-standard work efficiency. A bit disappointed.
Many thanks for providing your feedback, it’s really important to us. I am sorry for the slow response to your feedback.<br/><br/>I can see that you placed a personal shop request on 19 January. We placed the order on 21 January following the receipt of your payment and the item was received at forward2me on 26 January. Shipping within the UK usually takes 3-5 business days. On receipt we shipped the item the same day, the 26 January and we notice that you received it in Honk Kong on 28 January at 10.38am.<br/><br/>We should have confirmed that we had placed the order for you on the 21 January, which is our normal process, but due to a mistake this did not happen on this occasion. I’m very sorry about that. We have made a change to our process to prevent this happening again.<br/><br/>If you would like to discuss this further please contact us by calling +44 1995 606060 or emailing info@forward2me.com and we’ll be happy to help.<br/><br/>Kind Regards,<br/><br/>Janet<br/><br/>Janet Grundy<br/>Operations Director
Steven Lynch
07 February 2015
DHL Express Worldwide
SL
Convenient and fast, staff are very pleasant. Pleasure doing business.
Clare
Clare
Adrian Radu Furdui
07 February 2015
DHL Express Worldwide
ARF
I am very pleased using your services !
Sasha Davoodi
07 February 2015
DHL Express Worldwide
SD
The staff was really friendly and helpful when I had questions to ask. Also my item was shipped very quickly from UK to Canada. I was really surprised by how fast it was.
Omar Romero
06 February 2015
DHL Express Worldwide
OR
Fast delivery from UK to Mexico. Thank you.
VASILEIOS PACHNELIS
06 February 2015
UPS Standard Single
VP
Excellent and expensive!
Ashley Savio
06 February 2015
DHL Express Worldwide
AS
Very easy to understand, set up and use. Was fast and informative. I look forward to using forward2me again.
Xristos Moutafas
06 February 2015
UPS Standard Single
XM
Love it! Fast + Reliable! Gonna use it again.
Patricia Busuttil
05 February 2015
DHL Express Worldwide
PB
Excellent service, recommend
Janet Rulifson
05 February 2015
DHL Express Worldwide
JR
I ordered from the company in the UK and the package showed up at my door. I was astounded at how smoothly the process went. I also appreciated the fact that I received "just enough" notifications from the companies involved that there was no mystery, but I was also not inundated with messages.
Guy Handbury
05 February 2015
DHL Express Worldwide
GH
Great service, easy to deal with. Postage a wee bit exy.
Unverified Customer
04 February 2015
Unknown Shipment Details
Great service. The price is a bit high when it comes to shipping magazine. But it works great.
Giovanni Villa
04 February 2015
DHL Express Worldwide
GV
Very good service, with quick delivery of the item.
Janne Nøkleby
04 February 2015
DHL Economy Select
JN
Very pleased
ashley O''Shannessy
04 February 2015
DHL Express Worldwide
AO
too expensive
Thomas Lake
04 February 2015
DHL Express Worldwide
TL
forward2me sent email messages every step of the way so I knew the status of my shipment exactly.
Steve Dirickson
03 February 2015
DHL Express Worldwide
SD
They get stuff, I send money, they send stuff. No muss, no fuss. Janet is prompt in responding to questions. What more could I ask for?
marfisa nonni hj ariffin
03 February 2015
DHL Express Worldwide
MNH
Its very good and super duper quick response.
But the shipping cost was too expensive. So i would have to think twice if i wanted to use fwd2me again:-S
But the shipping cost was too expensive. So i would have to think twice if i wanted to use fwd2me again:-S
Asoka Selvarajah
03 February 2015
DPD Classic
AS
Forward2Me is utterly outstanding. On my very first package, they quite literally went above and beyond the call of duty, at a financial cost to themselves, to ensure my happiness. It was literally unbelievable, especially in this day and age when one only expects to be treated like a number and handed the company rule book.
The parcel arrived in excellent condition too.
I recommend this company without reservation. They are beyond professional and beyond courteous. I look forward to a long and happy relationship with them.
The parcel arrived in excellent condition too.
I recommend this company without reservation. They are beyond professional and beyond courteous. I look forward to a long and happy relationship with them.
Nikita Alamango
03 February 2015
DHL Express Worldwide
NA
Efficient, effective and expeditious !
Lucy Wilcox
03 February 2015
DHL Express Worldwide
LW
Very fast service!