forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

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4.6 5

Based on 15922 reviews

Helena 22 March 2016

DPD Classic

A very efficient service - no problems. Package arrived undamaged and very fast as soon as payment had been made.via Paypal. However the company that sold me the product let me down by enclosing damaged draws. (storage unit) The draws were enclosed in a surrounding stack. I have contacted the company and they are replacing the items to DE. Forward2me.com was in no way to blame. My only question is could i have the pacakge picked up by a courier from the warehouse. DPD are £8.00 cheaper with another Company for the same service.? Why? Service at this time from Forward2me.com was free as it was on offer.

Stanislaw 22 March 2016

DHL Express Worldwide

Hi, Many thanks for taking the time to feedback to us. That's really good to hear. We look forward to taking care of more parcels for you in the near future. Kind Regards, Janet.

Quality service, helpful staff, quick processing of incoming parcels. Will definitely use again.

Leonie Coskerie O''Toole 22 March 2016

DHL Express Worldwide

Hi, Many thanks for letting us know - that's great to hear. Have a great week! Kind Regards, Janet.

LCO

Paid for super fast delivery and got it! Thanks. Great service.

Hassan 21 March 2016

DHL Express Worldwide

this was 4th time i used forward2me and i got camera and laptop delivered to my place and everything went smooth with forward2me. i use DHL always but this time they let me down as this time they required lot of paper work from me for custom clearance therefore wasted almost 5 to 6 days in this process.

Della 21 March 2016

DHL Express Worldwide

Hi, That's really great to hear! We really do try to achieve this for all cases and all customers Thank you for letting us know and for being a great customer. Kind Regards, Janet.

Highly recommended forwarder, after more than 60 shipment not even once you guys give me a headache, it's always a smooth transaction. Million thanks guys.

Lisa 21 March 2016

DHL Express Worldwide

Quick and reliable service; note that postage is not an option, so you need to be prepared to pay courier charges.

Demi Jo 20 March 2016

DHL Express Worldwide

Service was very efficient. Placed an order on Mon. Received my shipment by Friday. Very little turn-over time. Though the service may be pricey, it was totally worth the piece of mind and assurance given in regards to my purchased products. Look forward to utilizing in the near future.

Tracy 20 March 2016

UPS Standard Single

Forward 2 me i cant fault dhl packed my box badly a hienz spaghetti opened a packet of soup opened and it was all over my order .

juan 20 March 2016

UPS Standard Single

excelente. no se me ocurre nada que pudiera haberse hecho mejor

Robert C 19 March 2016

UPS Express Saver

Totally legit and professional service. I was skeptical at first because I haven't ever used a service like this before, but very glad I did. They responded to my email within hours and the shipping process was well organized and fast. Thank you so much, I finally have the surveillance cameras I need for my system. They said I couldn't get them in the US, but I have them now!!!

Peter 19 March 2016

DHL Express Worldwide

Very quick, efficient and professional service. My parcel arrived much faster than expected.
Would be perfect if the free storage time allowance is longer.

Su 19 March 2016

DHL Economy Select

Great customer service & speedy despatch.

Chele 19 March 2016

DHL Express Worldwide

Absolutely brilliant arrived to Australia in 4 days

Glenn 19 March 2016

DHL Express Worldwide

Very happy with ease of account setup. Appreciated the informational video included on the forward2me website that described the standard UK address format that Amazon (or, in my case, eBay) needed (just needed a google search to determine that the mailing address county was Lancashire--although the address that was emailed to me did include it). Used DHL, and my package arrived incredibly quickly! Couldn't be happier!

Jiekai Liao 19 March 2016

DHL Express Worldwide

Shipping options are limited to where i was (singapore) so prices are higher than what i thought. Wish there were more affordable shipping options. Everything else was fast and excellent.

Eduardo Machado Siqueira 18 March 2016

DHL Express Worldwide

EMS

Great company, my orders arrived quickly.

Pt-BR: Ótima empresa, as minhas encomendas chegaram rapidamente.

Aasha Shamsuddin 18 March 2016

UPS Standard Single

Amazing to be able to do a UK supermarket shop and have it all properly packed and delivered stress-free within a week. No more begging friends and family to bring Marmite and other goodies when they come to visit! Worth every penny and will use service again.

Costas Constantinou 18 March 2016

DHL Express Worldwide

My products had arrived on Monday 7th March, but I did not get a notification at all. I sent an email through the website on Friday 11th March with no answer. I called on Monday 14th March, talked to an assistant and when I told her my problem, she "scolded" me for taking so long to contact you!! No apologies or anything. After that things went very fast which I am grateful.

Kamran 18 March 2016

DHL Express Worldwide

Fantastic Service and very quick response time, Received my package in 2 days.

Peter C 18 March 2016

DPD Classic

A very good experience, fast forwarding !

Robert 18 March 2016

DHL Express Worldwide

Wonderfully quick, great service, reasonable price.

ZACHARI 18 March 2016

UPS Standard Single

Excellent service

Steven 17 March 2016

DHL Express Worldwide

I cannot not rate you guys highly enough. My package arrived ahead of schedule in pristine condition. Thank you so much.

Markas Plineris 17 March 2016

UPS Standard Single

I liked their service, very comfortable system, strongly recommend.

Lara 17 March 2016

Untracked Budget

Also helpful service and quick responses. Better service than the US site I use.

Luis Alvarez 16 March 2016

Untracked Budget

They do what they promise, perfect service.

Elena 16 March 2016

DHL Express Worldwide

Amazing service, highest quality in every aspect, convenience, delivery and storage options, packaging and shipping, timeliness and speed of delivery. Superb customer service, near-real time response, always personal and helpful. Can't recommend highly enough!

Linden Barbour 16 March 2016

DHL Express Worldwide

Great service, I wish cheaper freight options were available. Express courier is great if your in a hurry, but normal post or international sea mail can be a more suitable cost effective option for some items

John 15 March 2016

DHL Economy Select

Hi John, Thanks for the great feedback, we appreciate you taking the time to tell us. It's really great to hear that our service is working for you. We look forward to taking care of more parcels in the future for you. In the meantime have a great week. Kind Regards, Janet.

Good Service and fast delivery

Rose 15 March 2016

forward2me basic

Your service was excellent but the shipping was to excpencive.

Hock 15 March 2016

Untracked Budget

Took about 8 business days for DVD to come form UK to USA. Quite ok, not too bad, medium average result.

A Schwetz 15 March 2016

DHL Express Worldwide

Hi, That's really great to hear. Many thanks for feeding back to us - we really appreciate it. Have a great week Kind Regards, Janet

This is the best mail forwarding service I use, and I have been using mail forwarding services for about 10 years now. When my items arrive I am advised the same day of their arrival, and once I give the go ahead to repack and ship, it happens on the same day.... and then I receive the goods approximately 3 days later in Australia when using DHL express as the shipping company.... The system works very well and I am very happy with it.

Martin Johnson 14 March 2016

DHL Express Worldwide

Hi Martin, I appreciate you feeding this back to us. I'm really pleased that you like our service and how easy it was to use. We look forward to taking care of your parcels again very soon. Kind Regards, Janet.

This is the first time I've used a forwarding service, I was surprised how easy it was. From initial registration and getting my "address" to being alerted that a package was ready to be forwarded and selecting which courier and use then paying it was just so simple.
Plus it was just under £50 cheaper than using Royal Mail!
I will definitely use them again.

Aisha 13 March 2016

DHL Express Worldwide

Hi Aisha, That's really lovely to hear. Thank you so much for letting us know. Kind Regards, Janet.

Very straight forward and reliable.
The registration took me three minutes and boom I got my address in the UK.
Staff are very helpful.
Defiantly recommended.

Ali Muhaddili 13 March 2016

DHL Express Worldwide

Many thanks for your feedback. I'm sorry if you found the shipping price more than you expected. We try our very best to keep our costs as low as possible and looking at your shipment I can see you did receive the best price available for your goods. With regards to the packaging we do have various types of packing materials so we should always be able to package your goods for safe transit. If you feel we could have done better with the packaging or wish to discuss any other matter please feel free to contact me at infor@forward2me.com. Kind regards, Nigel Kelsall Operations Manager forward2me Ltd

packaging are Fragile , and shipping cost , kind of pricey

Jarrod 12 March 2016

DHL Economy Select

Hi Jarrod, Thank you for taking the time to let us know. Your feedback is important to us. That's really good to hear that you're experiencing exactly what we set out to do. Have a great week and we look forward to taking care of your parcels again very soon. Kind Regards, Janet.

Excellent customers service, fast shipment and user to use customer interface, will definitely use again.

Zakariaa 12 March 2016

DHL Express Worldwide

Hi, That's really good to hear - thank you for letting us know. Kind Regards, Janet.

Really a Good Service

Francesco 12 March 2016

DPD Classic

Hi Francesco, Thanks for taking the time to provide feedback ,it's really important to us. It's great to hear that you're happy with our service. Have a great week. Kind Regards, Janet.

Clear conditions, easy to use, good assistence, speedy service.

Little bear 12 March 2016

DHL Express Worldwide

Always prompt and has excellent customer service

Hi Pauline, Thanks for the great feedback, it's great to hear that we continue to look after you just the way you like us to after all this time. Have a great day. Kind Regards, Janet.

Brian 11 March 2016

TNT Economy Express

Great service! I am amazed how quickly you put everything together and organize the shipments. It is a real help to be able to get these products in Germany. Thanks again!

Hi Brian, Thank you for your great feedback, it's important to us. We're really pleased to hear that our service is useful to you and that you are now able to buy products that you may not have been able to buy before. Have a great day and thanks again. Kind Regards, Janet.

John 11 March 2016

DHL Express Worldwide

Unbelievably quick service! Easy to set up and use.

Hi John, Thank you for your feedback it's important to us. We're really pleased to hear that our service was quick for you - that's exactly what we aim for so thank you for letting us know. We look forward to helping you again soon. Kind Regards, Janet.

Melissa Arnold 11 March 2016

DHL Express Worldwide

Excellent service. My package was received and sent out the same day. Highly recommend; very user friendly.

Hi Melissa, That's really great to hear. Thank you for letting us know. Kind Regards, Janet.

jake w 11 March 2016

DHL Express Worldwide

Received product as expected

alex 11 March 2016

DHL Express Worldwide

Excellent service, helped me when I made a mistake by rolling the stages back. Only complaint is it was expensive for what it was.

Anastasios 11 March 2016

DHL Express Worldwide

excellent

Vishal Roney 11 March 2016

DHL Express Worldwide

They were superb. Par excellence!

Kyo Ohira 10 March 2016

DHL Express Worldwide

Very efficient in communication & delivery. Many thanks.

Sandra Tsernant 10 March 2016

DHL Express Worldwide

F2M can aswer all of your questions (besides what's the meaning of life) & get your parcel delivered to you seamlessly.
Impeccable costumer experience - 10 points!

Lindhardsen 10 March 2016

DHL Express Worldwide

My package was dispatched within hours. Could not be more happy with this service.
The package was in my hands 24 hours after it was received by forward2me.
Excellent service that I will definitively use again!

Ahmed 10 March 2016

DHL Express Worldwide

Fast turn around

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