Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.533925533926%
4
2.3814023814024%
3
0.95760095760096%
2
0.65520065520066%
1
1.971901971902%
Image
reviews of forward2me
Filter:
Unknown Country
DPD Classic
forward2me
So sorry to hear some of your products have been damaged. We do put a lot of time and effort in trying to make sure we pack the shopping in such a way to avoid any damage during shipping. It may also be that the parcel has been handled upside down resulting in the tin cans crushing the goods underneath. <br/>I would like to encourage you to try the service again and if you contact our customer service team with the details of the damaged goods, we will happily replace them and send them out with your next shop.<br/>Kind regards, forward2me.
LD
We had a large box of groceries delivered and the packing was very bad. There were malt loves packed underneath a lot of tins and they were squashed completely flat. As i paid £8 for the packing service and the total payment being somewhat over £30 i feel that this was NOT a good service at all. I wouldn't have been happy even if i hadn't paid for the packing!
Unknown Country
DHL Express Worldwide
AG
Excellent and really fast service, they handle fragile packages really well
Unknown Country
DHL Express Worldwide
��
Packaged fast delivery
Unknown Country
DHL Express Worldwide
DC
Good Service.
Unknown Country
DHL Express Worldwide
MAY
I don't know how to describe your amazing serviecs! you are the best ever and you will be my first choice for always. From first experience with you, everything was great and excellent. Also you have a unique service which I haven't found it in other package forwarder service providers, you send delivery confirmation mail to the customer to make sure he received his package.Thanks a lot to all of forward2me team work. I'm really thinking to cancel my accounts with other companies.
Unknown Country
DHL Express Worldwide
SL
The order came quick and reasonable pricing
Unknown Country
DHL Express Worldwide
JC
So quick and easy to set up. Simple instructions. No hassle to get stuff sent. Good packaging. 100% happy. 100% recommend. 100% use again.
Unknown Country
DPD Classic
KH
Forward2me helps me getting a lot of stuff from UK to Germany which is very helpful. I was able to save more than 70% because the desired shoes were a lot cheaper. I will certainly do business with them again!
Unknown Country
DPD Classic
EC
Another fast delivery!
Unknown Country
DHL Express Worldwide
JC
Very fast service
Unknown Country
DHL Express Worldwide
RP
Impressed with the speed and whole process. Delivered on time. Price for express is high but well worth it for a treat when you want to be sure to get items delivered without a long wait. Will definitely use again.
Unknown Country
UPS Express Saver
PL
Great PROMTP service - no glitches, no problems. Highly recommend.
Unknown Country
DHL Express Worldwide
JG
The Forward2me team are absolutely amazing! As a long term customer I am more and more impressed every time I use their service. The speed at which they re pack and ship my items is astounding, the pricing is great, their team is so friendly and efficient and their new website makes managing and shipping items a joy.
Thank you Forward2me!
Unknown Country
DHL Express Worldwide
J
Parcel arrived quickly and in perfect condition. I didn't get email updates when I had an action item (describe package contents, and then select carrier) - but that could be my email provider's fault, too. Once I took care of my deliverables the package was here within days! I will use this service all the time.
Unknown Country
DHL Express Worldwide
CE
Forward2me was very quick and helpful in forwarding my package.
Unknown Country
DHL Express Worldwide
KG
Delivery was fast, but I was surprised to be charged 63 GBP for delivery of a 37 GBP pair of shoes
Unknown Country
DHL Express Worldwide
M
GOOD SERVICE AND GREAT SUPPORT. EXCELLENT!
Unknown Country
Untracked Budget
S
Almost to easy. service was great and efficient.
Package arrived in Australia with no issues
Unknown Country
DHL Economy Select
JS
Amazing forwarding service with the best of a kind web site for managing orders. Easy and pretty website is the reason I have used the service all this time. I still think combining orders is way too expensive as I shop small items on eBay all the time.
Unknown Country
DHL Express Worldwide
BJ
Many thanks! Our much needed package of sailing items arrived two days earlier than we thought. Fantastic! Many thanks we weer able to make necessary repairs and set sail once more. we had a great day out.
Unknown Country
DHL Express Worldwide
PT
Insanely quick! But expensive considering the AUD. But a great service. Will definitely consider using this service again.
Unknown Country
DHL Express Worldwide
HL
the combination of 2 parcels into 1 was excellent and the delivery was also very fast.
Unknown Country
DHL Express Worldwide
JK
Forward2Me have dealt with 4 of my shipments so far, and so far have gone out of their way to make sure I've been happy. High commendation!
Unknown Country
DHL Express Worldwide
J
I couldn't believe how quick and easy this was. Very professional and good communication every step of the way.
Unknown Country
DHL Economy Select
A
Very fast shipping and good wrapping. No problemo.
Unknown Country
DHL Express Worldwide
MS
I just wish they had cheaper options for shipping
Unknown Country
DHL Express Worldwide
CR
Much better than I used to be fully online like shipito. :) wish there were some better rates for TNT though.
Unknown Country
DHL Express Worldwide
CS
I recommend this very fast service and great quality... Thanks see you
Unknown Country
DHL Express Worldwide
ODV
E-mails in the order of "A package has arrived", "You package has been shipped", etc. Would be nice such e-mails. Price is okayish.
forward2me
Hi Olaf,<br/>We appreciate your valued feedback. The emails you describe are provided as part of the service and its possible they are being filtered out by your email application and therefore don't make it into your inbox. If you are unable to locate the emails, please contact our customer service team so they can look into this matter further. <br/>Many thanks for using forward2me.
Unknown Country
DHL Express Worldwide
AB
I had to change the home address quickly and under unusual circumstances and Forward 2 Me came through for me.
Unknown Country
DHL Express Worldwide
VP
I ve been using Forward2me a couple of years now and im really happy with the services. They are quick but more of it the prices they are charging are great!
Unknown Country
DHL Express Worldwide
DN
My order was just on time and all my queries were answered promptly.
Unknown Country
DHL Express Worldwide
GW
I Was extremely impressed with the speed and ease with which my order was forwarded to me. Thank-you
Unknown Country
DHL Express Worldwide
BG
Super fast postage, reasonable shipping fees. Would highly recommend to anyone.
Unknown Country
Untracked Budget
GN
Dyrt..
forward2me
Thank you for taking the time to provide feedback. I can see you shipped a 1.6kg parcel to Sweden at a cost of £22.08. We regularly compare our prices and we are confident this is very competitive compared to other parcel forwarders. As far as I can see the service we provided was flawless but if you experienced any problems at all please contact us at info@forward2me.com and we will be pleased to help.
Unknown Country
DHL Express Worldwide
RL
Excellent, fast shipping recommend forward2me if you are trying to buy something from oversea and seller dont wana ship to your country.
Unknown Country
DHL Express Worldwide
EB
Rec'd my first multi-package shipment last week. Customer Service went the extra mile to ensure the shipment arrived safely. 3 of 11 packages were delayed at customs for a week. DHL was no help, but Forward2Me resolved the problem within 24 hours.
Unknown Country
DHL Express Worldwide
M
Service appeared to work very well, after I figured out how to set it up.
Will most likely continue to use it in future.
Unknown Country
DHL Express Worldwide
OC
I've been using this service for a while now, having made close to 100 shipments and I can't recall a single significant problem. Everything arrives when expected, and on the few occasions I have contacted support they have been prompt and polite in their responses.

An example of a business with a clear focus on doing the important things right.
Unknown Country
DHL Express Worldwide
MA
Excellent service, superfast, exceptionally friendly team and very helpful, great value for money comparing to other websites. This is my third transaction with Forward2me and I'll definitely be back again =) Thank you guys, always! Highly recommended.
Unknown Country
DHL Economy Select
K
Extremely good service - couldn't be more satisfied!
Unknown Country
TNT Economy Express
SH
Excellent and quick service, immediate reply to any inquiries, totally perfect
Unknown Country
DHL Express Worldwide
RH
Fabulous service. So efficient and reliable
Unknown Country
DHL Express Worldwide
TS
I checked out a few different parcel forwarding services online and forward2me seemed like a pretty reliable company.....the other reviewers were telling the truth!! Got my package VERY quickly, in good shape and it was only a couple bucks to sign up. Very good all around!!
Unknown Country
DHL Express Worldwide
GLI
IT is a good service,but your service could be improved if you would accept also mail,catalogs and documents.
Unknown Country
DHL Express Worldwide
LJW
a little pricey but fast and reliable service!
Unknown Country
DHL Express Worldwide
RJ
Excellent and prompt. Reliable. Will use again definitely.
Unknown Country
Untracked Budget
EA
Professional service. Fast delivery. However, the rates are a bit expensive.
Unknown Country
DHL Express Worldwide
JS
Fast service. Please use FedEx too, I have a FedEx account and it would have been cheaper to use them.
Unknown Country
DHL Economy Select
NB
Óptimo serviço! Recomendado.
Help