Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

Lesley Davies
25 August 2015


So sorry to hear some of your products have been damaged. We do put a lot of time and effort in trying to make sure we pack the shopping in such a way to avoid any damage during shipping. It may also be that the parcel has been handled upside down resulting in the tin cans crushing the goods underneath. <br/>I would like to encourage you to try the service again and if you contact our customer service team with the details of the damaged goods, we will happily replace them and send them out with your next shop.<br/>Kind regards, forward2me.
LD
We had a large box of groceries delivered and the packing was very bad. There were malt loves packed underneath a lot of tins and they were squashed completely flat. As i paid £8 for the packing service and the total payment being somewhat over £30 i feel that this was NOT a good service at all. I wouldn't have been happy even if i hadn't paid for the packing!

Aliana Gertrude
25 August 2015

AG
Excellent and really fast service, they handle fragile packages really well

傑夫 陳
25 August 2015

��
Packaged fast delivery

Denis Cefai
25 August 2015

DC
Good Service.

Muhammad Al Yahya
25 August 2015

MAY
I don't know how to describe your amazing serviecs! you are the best ever and you will be my first choice for always. From first experience with you, everything was great and excellent. Also you have a unique service which I haven't found it in other package forwarder service providers, you send delivery confirmation mail to the customer to make sure he received his package.Thanks a lot to all of forward2me team work. I'm really thinking to cancel my accounts with other companies.

Selwyn Laurencine
25 August 2015

SL
The order came quick and reasonable pricing

Joanne C
25 August 2015

JC
So quick and easy to set up. Simple instructions. No hassle to get stuff sent. Good packaging. 100% happy. 100% recommend. 100% use again.

Kristina Heim
24 August 2015

KH
Forward2me helps me getting a lot of stuff from UK to Germany which is very helpful. I was able to save more than 70% because the desired shoes were a lot cheaper. I will certainly do business with them again!

Emma Cole
24 August 2015

EC
Another fast delivery!

Jose Choy
24 August 2015

JC
Very fast service

Rebecca Pearce
24 August 2015

RP
Impressed with the speed and whole process. Delivered on time. Price for express is high but well worth it for a treat when you want to be sure to get items delivered without a long wait. Will definitely use again.

Pamela Lanza
24 August 2015

PL
Great PROMTP service - no glitches, no problems. Highly recommend.

Julia Grant
22 August 2015

JG
The Forward2me team are absolutely amazing! As a long term customer I am more and more impressed every time I use their service. The speed at which they re pack and ship my items is astounding, the pricing is great, their team is so friendly and efficient and their new website makes managing and shipping items a joy.
Thank you Forward2me!
Thank you Forward2me!

Jennifer
22 August 2015

J
Parcel arrived quickly and in perfect condition. I didn't get email updates when I had an action item (describe package contents, and then select carrier) - but that could be my email provider's fault, too. Once I took care of my deliverables the package was here within days! I will use this service all the time.

Christian Ekstrand
21 August 2015

CE
Forward2me was very quick and helpful in forwarding my package.

Krisl Gopal
20 August 2015

KG
Delivery was fast, but I was surprised to be charged 63 GBP for delivery of a 37 GBP pair of shoes

MOOTK
20 August 2015

M
GOOD SERVICE AND GREAT SUPPORT. EXCELLENT!

Steve
20 August 2015

S
Almost to easy. service was great and efficient.
Package arrived in Australia with no issues
Package arrived in Australia with no issues

Johanna Saastamoinen
19 August 2015

JS
Amazing forwarding service with the best of a kind web site for managing orders. Easy and pretty website is the reason I have used the service all this time. I still think combining orders is way too expensive as I shop small items on eBay all the time.

Barbara Jones
19 August 2015

BJ
Many thanks! Our much needed package of sailing items arrived two days earlier than we thought. Fantastic! Many thanks we weer able to make necessary repairs and set sail once more. we had a great day out.

Paulo Torres
19 August 2015

PT
Insanely quick! But expensive considering the AUD. But a great service. Will definitely consider using this service again.

hyojae lee
19 August 2015

HL
the combination of 2 parcels into 1 was excellent and the delivery was also very fast.

Jonathon Kassel
19 August 2015

JK
Forward2Me have dealt with 4 of my shipments so far, and so far have gone out of their way to make sure I've been happy. High commendation!

Jo
19 August 2015

J
I couldn't believe how quick and easy this was. Very professional and good communication every step of the way.

Anders
18 August 2015

A
Very fast shipping and good wrapping. No problemo.

Michael Smith
18 August 2015

MS
I just wish they had cheaper options for shipping

Chris Robinson
18 August 2015

CR
Much better than I used to be fully online like shipito. :) wish there were some better rates for TNT though.

César Santos
18 August 2015

CS
I recommend this very fast service and great quality... Thanks see you

Olaf de Vries
18 August 2015

ODV
E-mails in the order of "A package has arrived", "You package has been shipped", etc. Would be nice such e-mails. Price is okayish.

Hi Olaf,<br/>We appreciate your valued feedback. The emails you describe are provided as part of the service and its possible they are being filtered out by your email application and therefore don't make it into your inbox. If you are unable to locate the emails, please contact our customer service team so they can look into this matter further. <br/>Many thanks for using forward2me.

Adrian Bolzan
18 August 2015

AB
I had to change the home address quickly and under unusual circumstances and Forward 2 Me came through for me.

vasiliki petrou
18 August 2015

VP
I ve been using Forward2me a couple of years now and im really happy with the services. They are quick but more of it the prices they are charging are great!

DIANA NYANZI
18 August 2015

DN
My order was just on time and all my queries were answered promptly.

Glennis Winnett
18 August 2015

GW
I Was extremely impressed with the speed and ease with which my order was forwarded to me. Thank-you

Brooke Green
18 August 2015

BG
Super fast postage, reasonable shipping fees. Would highly recommend to anyone.

George Nilsson
17 August 2015

GN
Dyrt..

Thank you for taking the time to provide feedback. I can see you shipped a 1.6kg parcel to Sweden at a cost of £22.08. We regularly compare our prices and we are confident this is very competitive compared to other parcel forwarders. As far as I can see the service we provided was flawless but if you experienced any problems at all please contact us at info@forward2me.com and we will be pleased to help.

Rachain Lertplakorn
15 August 2015

RL
Excellent, fast shipping recommend forward2me if you are trying to buy something from oversea and seller dont wana ship to your country.

Eldon B.
14 August 2015

EB
Rec'd my first multi-package shipment last week. Customer Service went the extra mile to ensure the shipment arrived safely. 3 of 11 packages were delayed at customs for a week. DHL was no help, but Forward2Me resolved the problem within 24 hours.

Michael
14 August 2015

M
Service appeared to work very well, after I figured out how to set it up.
Will most likely continue to use it in future.
Will most likely continue to use it in future.

Oliver Collyer
13 August 2015

OC
I've been using this service for a while now, having made close to 100 shipments and I can't recall a single significant problem. Everything arrives when expected, and on the few occasions I have contacted support they have been prompt and polite in their responses.
An example of a business with a clear focus on doing the important things right.
An example of a business with a clear focus on doing the important things right.

Maria A.
13 August 2015

MA
Excellent service, superfast, exceptionally friendly team and very helpful, great value for money comparing to other websites. This is my third transaction with Forward2me and I'll definitely be back again =) Thank you guys, always! Highly recommended.

Karen
12 August 2015

K
Extremely good service - couldn't be more satisfied!

Stefania Hadjistephanou
12 August 2015

SH
Excellent and quick service, immediate reply to any inquiries, totally perfect

Robyn Hoyland
12 August 2015

RH
Fabulous service. So efficient and reliable

Taylor Stewart
12 August 2015

TS
I checked out a few different parcel forwarding services online and forward2me seemed like a pretty reliable company.....the other reviewers were telling the truth!! Got my package VERY quickly, in good shape and it was only a couple bucks to sign up. Very good all around!!

GIULIANO LO IACONO
12 August 2015

GLI
IT is a good service,but your service could be improved if you would accept also mail,catalogs and documents.

Li Ji Wong
12 August 2015

LJW
a little pricey but fast and reliable service!

Robyn Johansson
11 August 2015

RJ
Excellent and prompt. Reliable. Will use again definitely.

Eleni Antoniou
11 August 2015

EA
Professional service. Fast delivery. However, the rates are a bit expensive.

Jamie Shepherd
11 August 2015

JS
Fast service. Please use FedEx too, I have a FedEx account and it would have been cheaper to use them.

Nuno Boalhosa
11 August 2015

NB
Óptimo serviço! Recomendado.