Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Nakita
24 June 2016
DHL Express Worldwide
N
It was fast. No problems
Marius
23 June 2016
DHL Express Worldwide
M
Excellent, it's an Amazing service. I have use them a couple of times now, and I have been super happy every time. I really recommend them!
Marko Mataija
23 June 2016
UPS Standard Single
MM
Love the follow up on Shipping status...
John
23 June 2016
UPS Express Saver
J
Product turned up at may door in Australia in less than a week
amazing service
amazing service
Monique
23 June 2016
DHL Express Worldwide
M
Service was fast and impeccable. The only thing I would like to see is an option to choose different carriers and to choose different shipping options like 2 day, overnight.
Azra
23 June 2016
DHL Express Worldwide
A
Great rate & Great service
Stefano
22 June 2016
UPS Express Saver
S
Excellent service! Fast and reliable AAA++++
Pete
22 June 2016
DHL Express Worldwide
P
forward2me are genuinely amazing. I have had some frustrating experiences with other providers both in Europe and USA, but forward2me has been a pleasure to use.
CJ
22 June 2016
DHL Express Worldwide
C
Wanted to buy something that a UK company did not ship out of UK, Ireland, or Scotland. Called and emailed the company and was told that there was nothing they could do. The end of the road... or so I thought.
But then learned about forward2me and they nailed it. Quick and easy. Every detail clearly explained. Their email sent me a link to DHL tracking and from that point onward it was like any other shipment here in the US.
But then learned about forward2me and they nailed it. Quick and easy. Every detail clearly explained. Their email sent me a link to DHL tracking and from that point onward it was like any other shipment here in the US.
yoon
22 June 2016
DHL Express Worldwide
Y
Very professional and exceedingly speedy foe adding service
Giacomo Iavarone
22 June 2016
UPS Standard Single
GI
great, will use again
Thida Kotchasarn
21 June 2016
DHL Express Worldwide
TK
Fast service thank you
Hi,
That's great to hear - thank you for letting us know.
Kind Regards,
Janet.
That's great to hear - thank you for letting us know.
Kind Regards,
Janet.
francois
21 June 2016
DHL Express Worldwide
F
np
Hi,
That's fantastic!
Thank you
Janet.
That's fantastic!
Thank you
Janet.
Tom Tran
21 June 2016
DHL Express Worldwide
TT
Fast and reliable.. However it was very pricey
Jose
19 June 2016
DHL Economy Select
J
Perfect as usual.
Hi,
Lovely! That's exactly what we aim for.
Kind Regards,
Janet.
Lovely! That's exactly what we aim for.
Kind Regards,
Janet.
Abdallah Abdelhamid
19 June 2016
DHL Express Worldwide
AA
Good and quick service.
Hi,
That's great to hear - thank you for letting us know.
Kind Regards,
Janet.
That's great to hear - thank you for letting us know.
Kind Regards,
Janet.
Stefan
19 June 2016
UPS Standard Single
S
Seamless service, fast delivery. Thumbs up!
Hi,
We appreciate that, thank you for letting us know.
Kind Regards,
Janet.
We appreciate that, thank you for letting us know.
Kind Regards,
Janet.
marc van den bremt
19 June 2016
UPS Standard Single
MVD
I used it because a UK Ebay vendor shipped only in the UK and I am in belgium. FW2M collected the item and 3 days later it was delivered at my door at a reasonable price. At every step in the process I received an email.
Hi,
<br/>
That's great to hear that all worked well for you.
Lots of our customers use our service for collecting items that they've purchased from ebay sellers that don't ship overseas - it's proving to be very popular.
Thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear that all worked well for you.
Lots of our customers use our service for collecting items that they've purchased from ebay sellers that don't ship overseas - it's proving to be very popular.
Thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
Alpha
19 June 2016
TNT Economy Express
A
Excellent
Hi,
<br/>
That's great to hear. Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear. Thank you for letting us know.
<br/>
Kind Regards,
Janet.
Jon
19 June 2016
UPS Express Saver
J
UPS shipping took 2 days from UK to SG. However, the prices for shipping are all too high, no cheaper alternative lower than 38gbp.
Wilson
19 June 2016
DHL Economy Select
W
Já usei varias vezes e sempre com a segurança da entrega. Recomendado!
PAULINE
18 June 2016
DHL Economy Select
P
Very satisfied every time I have a new order.All is fine with forward2me.Many thanks.
Lindell Brooks
18 June 2016
UPS Express Saver
LB
Happy with the service. Goods received in excellent condition.
Lucille de Kraan
18 June 2016
UPS Express Saver
LDK
Very efficient. Very fast delivery times. Great job by both 'Forward to me' and UPS.
Martin Owen
18 June 2016
DHL Express Worldwide
MO
Very good and fast service.
Would have been good to have a cheaper delivery option, like standard post?
Would have been good to have a cheaper delivery option, like standard post?
Avelino
17 June 2016
DHL Economy Select
A
Had a very good experience. forward2me provides a very fast and professional service. Will use again without hesitation.
Makoto
17 June 2016
UPS Express Saver
M
Every time it's superb!
Steve
17 June 2016
DHL Express Worldwide
S
Absolutely fantastic service, really impressed. Easy to use, VERY fast delivery... Great business guys.
Kaspar
16 June 2016
DHL Express Worldwide
K
Transaction was easy and swift.
Szilveszter Molnar
16 June 2016
DHL Express Worldwide
SM
I'm using forward2me for about 2 years now and I always had positive experience. They send out timely notifications about anything that's happening with the package, and in general you have the feeling that you are dealing with a professional team.
I really like them.
I really like them.
Filip
16 June 2016
DHL Economy Select
Many thanks for feedback. I'm glad to see that your customers services experience was up to our usual high standards, we appreciate the positive comments.
Our combine and repack service is there to reduce the overall volume and therefore shipping cost and also to avoid the possibility of smaller packages being lost in transit.
In this case I understand that you feel we did not remove enough packing material to reduce the volume. I'd appreciate if you can please contact me at info@forward2me.com so I can understand more clearly and make sure we address your requirements in the future.
I look forward to hearing from you soon.
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
Our combine and repack service is there to reduce the overall volume and therefore shipping cost and also to avoid the possibility of smaller packages being lost in transit.
In this case I understand that you feel we did not remove enough packing material to reduce the volume. I'd appreciate if you can please contact me at info@forward2me.com so I can understand more clearly and make sure we address your requirements in the future.
I look forward to hearing from you soon.
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
F
pro: friendly and swift customer service
neg: expensive repacking fee! and in fact the goods are not repacked, they are just put together in 1 package(what repacking cost is there?). It is not financially interesting to have several (cheaper)purchases send here and have it shipped in 1 package. if your purchase is 2 or 3 pounds , the "repacking" exceeds the value of the actual item. interesting would be to have a fridge and a freezer unit (for instance) and pay 3 pounds repacking fee!
neg: expensive repacking fee! and in fact the goods are not repacked, they are just put together in 1 package(what repacking cost is there?). It is not financially interesting to have several (cheaper)purchases send here and have it shipped in 1 package. if your purchase is 2 or 3 pounds , the "repacking" exceeds the value of the actual item. interesting would be to have a fridge and a freezer unit (for instance) and pay 3 pounds repacking fee!
Ryan
16 June 2016
DHL Express Worldwide
R
I was notified promptly when my items were received by forward2me, paying for shipment to the US was simple, and afterward I received everything soon, in perfect condition.
Sarah
15 June 2016
DHL Express Worldwide
S
Great service, and well packaged.
Only thing is the shipping is pretty steep to Syd Aus
Only thing is the shipping is pretty steep to Syd Aus
Petter Jakobsen
15 June 2016
UPS Standard Single
PJ
Fast shipping, and good communication.
Sarji
15 June 2016
DHL Express Worldwide
S
Good service, I like Forward2me
shamina singh
15 June 2016
UPS Express Saver
SS
Hi I found your service to be excellent especially Liga, she guided me through the process and her response time was excellent
Lucy Wilson
15 June 2016
DHL Express Worldwide
LW
I thought the service was expensive for what was involved.
I had only one package and when I assessed the sending options, they were super expensive, and they were only cheaper if I opted for Forward2Me to repack/combine my ONE small parcel for 2 pounds and then the postage options were cheaper which doesn't make logical sense. I felt a bit deceived by this to be honest.
I had only one package and when I assessed the sending options, they were super expensive, and they were only cheaper if I opted for Forward2Me to repack/combine my ONE small parcel for 2 pounds and then the postage options were cheaper which doesn't make logical sense. I felt a bit deceived by this to be honest.
Sharmaine
14 June 2016
DHL Express Worldwide
S
Very quick and timely
Janice
12 June 2016
UPS Express Saver
Hi,
<br/>
That's really great to hear - thank you so much for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - thank you so much for letting us know.
<br/>
Kind Regards,
Janet.
J
Absolutely amazing service. I frequently fall in love with UK based products that do not ship to the US. Forward2Me (F2M) makes ownership a breeze. I placed an order for an infant sleeping dock last week directly with the company using the address F2M provided. Within hours of the original tracking number showing delivered, F2M sent me an email with ship-to-US quotes. My baby's dock delivered within 2 days as promised. I would definitely use them again! Thank you.
Mario
12 June 2016
UPS Express Saver
M
I am very happy with the way my parcels where handled. had 2 parcels delivered at different days and they where kept to be send both together . Received them in the shortest time ever , in less the 24 hours. Will use forward2me again.
Hi,
<br/>
The combine & repack service is the way to go - in most situations it saves lots on shipping costs.
Thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
<br/>
The combine & repack service is the way to go - in most situations it saves lots on shipping costs.
Thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
Jason
12 June 2016
UPS Express Saver
J
Worked well
Hi,
<br/>
Great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
<br/>
Great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
Mark
12 June 2016
UPS Express Saver
M
Simple sign-up, quick communication & delivery, really easy!
Hi,
<br/>
That's exactly what we aim for so thank you for letting us know that we're doing it right.
Have a great day!
<br/>
Kind Regards,
Janet.
<br/>
That's exactly what we aim for so thank you for letting us know that we're doing it right.
Have a great day!
<br/>
Kind Regards,
Janet.
May Hamad
12 June 2016
DHL Express Worldwide
MH
Inthought the personal shopper would make more effort on my request
Josh
11 June 2016
UPS Express Saver
J
While the items arrived well packed, your shipping prices are beyond unreasonable. I've ordered several items from the UK before (directly from the seller) and never experienced such high shipping rates. I most likely wouldn't use your service again unless unless I was in a real jam.
Michael
11 June 2016
UPS Express Saver
M
Good service. Box was beat up when it got to me.
Frank
11 June 2016
UPS Standard Single
F
Everything went fine and uncomplicated, thank you very much!
Hi,
<br/>
That's great to hear, thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear, thank you for letting us know.
<br/>
Kind Regards,
Janet.
BNS
11 June 2016
DPD Classic
B
Great!
Hi,
<br/>
Smashing! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
Smashing! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
Dewayne
11 June 2016
UPS Express Saver
D
This was my first experience using any forwarding service and they made it easy. All of my questions were answered quickly and the rates were reasonable. I will definitely be using them again.
SS
10 June 2016
DHL Economy Select
S
Couldnt have asked for better service. Very prompt in every sense.
Hi,
<br/>
Thank you so much for taking the time to let us know.
This is exactly what we aim for.
<br/>
Have a great day!
<br/>
Kind Regards,
Janet.
<br/>
Thank you so much for taking the time to let us know.
This is exactly what we aim for.
<br/>
Have a great day!
<br/>
Kind Regards,
Janet.
Athina Gkountopoulou
10 June 2016
UPS Standard Single
AG
Excellent service! Quick and trustworthy! I strongly recommend forward2me.