Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
07 May 2016
Unknown Shipment Details
Hello,
<br/>
I'm sorry to hear that you are dissatisfied with the service. We try our very best to keep our shipping prices as low as possible whilst still providing an excellent customer service experience.
<br/>
I hope you will reconsider using our service again and if you do would recommend that you contact our customer services team for a quotation first to understand the cost before you commit to purchasing an item.
<br/>
Kind regards,
Nigel Kelsall<br/>
<br/>
I'm sorry to hear that you are dissatisfied with the service. We try our very best to keep our shipping prices as low as possible whilst still providing an excellent customer service experience.
<br/>
I hope you will reconsider using our service again and if you do would recommend that you contact our customer services team for a quotation first to understand the cost before you commit to purchasing an item.
<br/>
Kind regards,
Nigel Kelsall<br/>
Gábor
06 May 2016
Untracked Budget
G
Very fast and professional.
Berit Rosenfeldt
06 May 2016
DPD Classic
BR
Hurtig og effektiv
Marius
06 May 2016
DHL Express Worldwide
M
Excellent service. Quick responses. Very quick delivery, literally ONE DAY to my country(Romania). But expensive at £31 including VAT. I would have liked a slower tracked shipping method as I wasn't in a hurry.
Larry
05 May 2016
DHL Express Worldwide
L
This is an excellent service, it's impossible to buy car parts on EBay with out it, that said it is very expensive and I'm sure they have overhead.
Yulia
05 May 2016
Untracked Budget
Y
Excellent service, prompt dispatch, very happy :)
peter wockatz
05 May 2016
DHL Economy Select
PW
Pricey, but flawless service.
Junior Paolo
05 May 2016
DHL Express Worldwide
JP
great service
Nguyen
05 May 2016
DHL Express Worldwide
N
Thank you for your quick service, would be appreciated if standard shipping is available.
Joaquim
04 May 2016
UPS Standard Single
J
Serviço bem prestado, rápido e com boa oferta de transportadoras.
Martin
04 May 2016
DPD Classic
M
Reasonable shipping fees and fast shipping. Less than ideal packaging, but acceptable.
BNS
04 May 2016
DHL Economy Select
B
I use the service of forward2me for a short time... And everything is OK and the
price-performance ratio is great...
price-performance ratio is great...
Thomas
04 May 2016
DHL Express Worldwide
T
Great speedy Freight Forwarding service. Simple to set up and use. Freight charges were not the cheapest because all of them were Priority options, but the package did arrive in Australia (from the UK) amazingly quickly - less than 5 days.
PAULINE KESSOGLIDOU.
03 May 2016
DHL Economy Select
PK
Always, you are the number one of shipping services!very fast,with safety,and a very easy online check in of packages.Awesome customer service and all the team is very kind and friendly .Many thanks.
Tómas
03 May 2016
Untracked Budget
T
good price and came at the right time :)
Nadia Nordien-Cassiem
03 May 2016
UPS Express Saver
NN
Fast and efficient!
Lara Liddell
03 May 2016
Untracked Budget
LL
Always great service and helpful in combing items
Amanda
03 May 2016
DHL Express Worldwide
A
Very pleased with this service ! Would for sure use again !!!! So extremely great ful I was able to get a package here from the uk shipped to the us !!! Fast shipping and super quick responses !!!
Mark
03 May 2016
UPS Express Saver
M
Second time I used forward2me to ship items from UK to HK. Impressive service and fast shipment as always!
Sunday Leding
01 May 2016
DHL Express Worldwide
SL
Amazing service, almost too good to be true!!!
Denise G- Hill
30 April 2016
UPS Standard Single
DGH
The speed of the service is really good and it's great to be able to obtain some of my groceries from Waitrose. I always shopped there when I was living in the UK. I have to have a moan about the packing. 4 of the bags of flour were open at the top and so evetything else was covered with a thin layer of flour. All the boxes of teabags were squashed and some of the biscuits were broken.
EBKE
30 April 2016
DHL Express Worldwide
E
Used the service to obtain a certificate of my test result which requires UK address. All straightforward and no hiccup at all. Queries are handled timely and I received the certificate the following day after the notification as indicated.
Francesco
30 April 2016
DPD Classic
F
Once again everithyng was ok!
Richard Ainsworth
30 April 2016
DHL Express Worldwide
RA
Made it so easy I thought we were buying direct
Sergey
30 April 2016
DHL Express Worldwide
S
I'm very happy with forward2me
Arnþór Hjaltason
30 April 2016
DHL Express Worldwide
AH
Service is good. Site is a bit clunky though.
Bobby Vindaloo
29 April 2016
DHL Express Worldwide
BV
kind of a steep admin fee for the personal shopper, and VERY LUCKILY (with ordering clothes online at least), the items I received were all amazing and fit me. But that said, personal shopper got exactly what I ordered and the turnaround for them shipping it was very quick. Thanks mates!
Rene
29 April 2016
DPD Classic
R
Alles hat problemlos und v.a. sehr schnell funktioniert.
Cindy
29 April 2016
DHL Express Worldwide
C
Excellent service! They made it extremely easy to track my package and it arrived safely so that's good.
Mary
29 April 2016
DHL Express Worldwide
M
Very fast and simple, much better than other forwarding services.
Jarle
28 April 2016
DHL Express Worldwide
J
Tried it for the first time, worked like a charm. They where quick to notify me when a package had arrived, and where very informative in the email on what I needed to do. I will definently use them again.
Gerasimos Spathis
28 April 2016
DHL Express Worldwide
GS
Πολύ καλή εξυπηρέτηση και άμεση ανταποκριση
Gurmeet Bhullar
28 April 2016
DHL Express Worldwide
GB
I have used Forward2me's parcel forwarding service several times now, and have been very happy on each occasion. Recently, I also used their personal shopper service. My shopping list was attended to within minutes of me sending the request - very pleased overall!
Hi,
<br/>
That's great to hear that you've enjoyed our service.
Thank you so much for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear that you've enjoyed our service.
Thank you so much for letting us know.
<br/>
Kind Regards,
Janet.
Dax
28 April 2016
DHL Express Worldwide
D
I have made my first shipment with forward2me, and it was excellent!
The shipment was a 3KG managed switch to Seychelles.
The things I liked;
- Lightning fast shipping.
- Cheap shipping cost.
- Fast addition to inbox of delivered package.
- Fast processing of shipment request.
- No monthly fee.
- 30 days of free storage.
- Great UI and UX of the web interface.
The shipment was a 3KG managed switch to Seychelles.
The things I liked;
- Lightning fast shipping.
- Cheap shipping cost.
- Fast addition to inbox of delivered package.
- Fast processing of shipment request.
- No monthly fee.
- 30 days of free storage.
- Great UI and UX of the web interface.
Hi,
<br/>
That's fabulous and exactly what we aim to achieve...
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's fabulous and exactly what we aim to achieve...
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
Cheryl Shi
28 April 2016
UPS Express Saver
CS
Very smooth and easy to follow work flow. Lightening shipping. Highly recommend! Thank you very much!
Karyn Bouldin
28 April 2016
Untracked Budget
KB
I used the cheapest means to try this out and I got my 3 tins very quickly in perfect condition. Since it all worked out so well I will be back with bigger shipments. I am THRILLED that Forward2Me offers this way for people in the US to be able to get some of the lovely items we can't get any other way. Thank you for what you do. I was upset to see what I wanted to have with no way of getting the things. I lived in England for 3 years and have British tastes. Thank you so very much.
Hi,
<br/>
That's really great to hear. I'm really happy that we've been able to solve a problem for you enabling you to buy those things that you miss from the UK.
<br/>
We look forward to taking care of your larger shipments in the near future.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear. I'm really happy that we've been able to solve a problem for you enabling you to buy those things that you miss from the UK.
<br/>
We look forward to taking care of your larger shipments in the near future.
<br/>
Kind Regards,
Janet.
Yuting Zhao
27 April 2016
DHL Express Worldwide
YZ
Very fast delivery!
Hi,
<br/>
That's good to hear./
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's good to hear./
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
Håvard
27 April 2016
DHL Economy Select
Hi,
<br/>
That's really great to hear - it's exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - it's exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
H
Fast shipping and great choice of shipping company.
Lilian
27 April 2016
forward2me basic
Hi,
<br/>
I'm pleased to hear that you are happy with our service.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
<br/>
I'm pleased to hear that you are happy with our service.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
L
I was very happy to receive my photobook so quickly and wrapped so carefully.
KONSTADINOS
27 April 2016
DHL Economy Select
Hi,
<br/>
That's really good to hear, thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really good to hear, thank you for letting us know.
<br/>
Kind Regards,
Janet.
K
EXCELLENT SERVICE. VERY GOOD CHOICE.
Wilhelm
27 April 2016
Untracked Budget
Hi,
<br/>
Thank you for letting us know, that's really great to hear.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for letting us know, that's really great to hear.
<br/>
Kind Regards,
Janet.
W
Fast, reliable, fair prices
Tobias Bouma
26 April 2016
Untracked Budget
TB
Slightly more expensive than need be, but given the many many shipping options there's no reason for real complaint. I do wish to note that shipping time estimates are surprisingly accurate!
Jay
26 April 2016
UPS Standard Single
Hi,
<br/>
Thanks for letting us know, that's great to hear!
Have a great day.
<br/>
Kind Regards,
Janet.
<br/>
Thanks for letting us know, that's great to hear!
Have a great day.
<br/>
Kind Regards,
Janet.
J
Quick signup, instantly had my mailing address. Simple to use. My first delivery saved me 100€.
Maine
26 April 2016
DHL Express Worldwide
M
This company has great customer service and they get your package to you as soon as possible it may be a little pricey but if that's what it takes to get something you really want I'm down with it.
Erica
26 April 2016
DHL Express Worldwide
Hi,
<br/>
Great News! Thank you.
<br/>
Kind Regards,
Janet.
<br/>
Great News! Thank you.
<br/>
Kind Regards,
Janet.
E
Forward2me was awesome. My package was shipped very quickly and arrived in perfect condition.
H.S. Haak
26 April 2016
DHL Economy Select
Hi,
<br/>
Thank you for letting us know - we appreciate you taking the time to let us know.
<br/>
With Best Regards,
Janet.
<br/>
Thank you for letting us know - we appreciate you taking the time to let us know.
<br/>
With Best Regards,
Janet.
HH
Fast, efficient and personal. I will use the service again.
Michelle
26 April 2016
DHL Express Worldwide
M
Forward2me is a great company and I would recommend this company to everybody. Customer service was very helpful and answered every question I had. Great Customer service. Thank you!! Very fast delivery! Will use this company again.
Hi,
<br/>
Many thanks for the great feedback - it';s great to hear that you've enjoyed the forward2me experience.
Thank you for letting us know.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for the great feedback - it';s great to hear that you've enjoyed the forward2me experience.
Thank you for letting us know.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
AUGUSTIN
26 April 2016
DHL Express Worldwide
A
everything goes well
Hi,
<br/>
Many thanks for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for letting us know.
<br/>
Kind Regards,
Janet.
Thomas
25 April 2016
Untracked Budget
T
They have reasonable prices and very quick forwarding of packages from vendors who either can't or won't ship to the USA. I'd recommend this service to anyone who could use a UK mailing address.
Hi,
<br/>
Many thanks for your recommendation - we really appreciate it.
It's great to hear that you like our service.
<br/>
Best Regards,
Janet.
<br/>
Many thanks for your recommendation - we really appreciate it.
It's great to hear that you like our service.
<br/>
Best Regards,
Janet.
Caroline
25 April 2016
DHL Express Worldwide
C
Delivery to the Bahamas was super fast and efficient!
Hi,
<br/>
Thank you for letting us know that the service was super fast & efficient to the Bahamas, that's great to hear.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for letting us know that the service was super fast & efficient to the Bahamas, that's great to hear.
<br/>
Kind Regards,
Janet.
I wont come back again