Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Raina
09 August 2016
UPS Express Saver
R
The shipping is a bit too pricey. Make a cheaper shipping option please!
David
09 August 2016
UPS Express Saver
D
well done forward2me, package received intact. I will definitely use again
Ivar Sandstad
09 August 2016
DHL Economy Select
IS
Perfect solution for buing goods normally not delivered to my home country.
Dmitrii
09 August 2016
DHL Express Worldwide
D
Very quick service
Jim
09 August 2016
DHL Express Worldwide
J
Great service and packaging was perfect. Thanks.
Tony
08 August 2016
UPS Express Saver
T
The service is blazing fast.
Many people said that they had excellent communications with forward2me;
however, for me the whole process is so smooth that I don't even need to talk with them.
Guess, in the future even if some uk online store offers shipping to my place,
I would still go for forward2me.
Many people said that they had excellent communications with forward2me;
however, for me the whole process is so smooth that I don't even need to talk with them.
Guess, in the future even if some uk online store offers shipping to my place,
I would still go for forward2me.
Duarte
08 August 2016
DHL Express Worldwide
D
Secure and quick delivery. A bit expensive although location was relatively remote.
Leo
07 August 2016
DHL Economy Select
L
Fast and effective service. Price is very nice for UK and I like it that they can wrap many packages into one.
10/10!
10/10!
HP
06 August 2016
UPS Express Saver
H
All perfect, thank you.
Mario
06 August 2016
DHL Express Worldwide
M
Excellent and prompt service with ok prices.
Denis
06 August 2016
DHL Express Worldwide
D
Excellent and Good.
Hardy
06 August 2016
UPS Standard Single
H
Everything work as described.
SS
05 August 2016
DHL Economy Select
S
I am a happy loyal customer for F2Me. Very prompt and proactive, couldn't have asked for better service.
Thordur
05 August 2016
DHL Express Worldwide
T
Would love to see a selection of cheaper shipping options, such as parcelforce. This is a very pricey service to use as is.
Susie Stanford
05 August 2016
DHL Express Worldwide
SS
Tracy was excellent and very helpful
Renars
05 August 2016
DHL Express Worldwide
R
This is excellent service I am happy to use it. And I will use it in future
Selene
05 August 2016
UPS Express Saver
S
By my latest experience, it was very fast.
One comment, can I check the estimated cost for transporting an item from UK to my specified address in advance if I know its weight? It will be more convenient when I decide whether an item is worth to buy before it is shipped to forward2me.
One comment, can I check the estimated cost for transporting an item from UK to my specified address in advance if I know its weight? It will be more convenient when I decide whether an item is worth to buy before it is shipped to forward2me.
Steve Hunter
05 August 2016
DHL Express Worldwide
SH
Very quick and stuck to their promises
Jernej
04 August 2016
UPS Standard Single
J
Nothing but compliments to the team at forward2me. The seller I ordered from messed something up and it took forever for the shipment to reach f2me, but once it did, it was just an express delivery to me. Keep up the good work!
Jose Carlos Caetano
04 August 2016
DHL Express Worldwide
JCC
As várias embalagens vieram separadas em vez de estarem todas dentro de uma caixa maior, como em encomendas anteriores.
Para verificação, algumas embalagens foram abertas incorretamente.
Para verificação, algumas embalagens foram abertas incorretamente.
Hello,
<br/>
Many thanks for providing the feedback and I'm sorry to read that some of the packaging was damaged.
<br/>
I've looked at this shipment and I can see that it was a multi-piece of 15 packages. In future it may be preferable to use the combine and repack so that the overall volume is reduced into as few boxes as possible. I would recommend you take a look at our website for more details on that service.
<br/>
If you don't think this will meet your needs please feel free to contact me at info@forward2me.com and I will gladly take a look to see if we can meet your requirements.
<br/>
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
<br/>
<br/>
Many thanks for providing the feedback and I'm sorry to read that some of the packaging was damaged.
<br/>
I've looked at this shipment and I can see that it was a multi-piece of 15 packages. In future it may be preferable to use the combine and repack so that the overall volume is reduced into as few boxes as possible. I would recommend you take a look at our website for more details on that service.
<br/>
If you don't think this will meet your needs please feel free to contact me at info@forward2me.com and I will gladly take a look to see if we can meet your requirements.
<br/>
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
<br/>
Karol
04 August 2016
DHL Economy Select
K
It's great to find your web site with your services, it is really userfriendly and straight foward. Very interesting business model, trustwothy and it really works!
Anne Galles
04 August 2016
DHL Express Worldwide
AG
Great service!
Steve
04 August 2016
DHL Economy Select
S
First time Have used this service and thoroughly impressed. Simple and flawless from start to finish and will definitely use again.
Charlie
04 August 2016
UPS Standard Single
C
Great service. New courier better than DHL.
sudtida
04 August 2016
DHL Express Worldwide
S
Good
Ryan
04 August 2016
UPS Express Saver
R
Fast service. Wasn't much cheaper than the rate offered by the merchant. Will use again.
Andraž
03 August 2016
DHL Express Worldwide
A
Really straightforward. Simple to use!
In Young Suh
03 August 2016
UPS Standard Single
IYS
Response was quick and all questions were duly answered within 24 hrs as promised by the automatic response I got when I emailed them. Product arrived as promised on time.
Payment was a bit complicated though, VISA blocked my credit card when I tried to pay on the forward2me website. I only knew this hen they called to explain, confirm this was me trying to pay, and unblocked it the day after. Meanwhile I paid my shipment fee by Bank Transfer, which was an international transfer obviously as this is an international forwarding service. However, the shipping fee amount I needed to transfer was only given in GBP. The company recommends that you write them via email and find out the exact amount before transferring but to me this is a long step. They should just show a exchange price on the webpage.
Payment was a bit complicated though, VISA blocked my credit card when I tried to pay on the forward2me website. I only knew this hen they called to explain, confirm this was me trying to pay, and unblocked it the day after. Meanwhile I paid my shipment fee by Bank Transfer, which was an international transfer obviously as this is an international forwarding service. However, the shipping fee amount I needed to transfer was only given in GBP. The company recommends that you write them via email and find out the exact amount before transferring but to me this is a long step. They should just show a exchange price on the webpage.
Jochen
03 August 2016
DHL Economy Select
J
Fast and perfect
Yiannis
03 August 2016
UPS Standard Single
Y
Very good and caring service.
Riyad
03 August 2016
UPS Express Saver
R
Quick. Efficient.
Ahmad
03 August 2016
UPS Express Saver
A
Awesome service, fast shipping! Will go thru you guys again
Ainsley Alexander
03 August 2016
DHL Express Worldwide
AA
Excellent customer service, fast and reasonably priced shipping.
Geraldine
02 August 2016
forward2me basic
G
Very helpful and friendly. Worked out cheapest way for me to have parcels delivered.
Milen
02 August 2016
DPD Classic
M
Super fast service, my parcel was forwarded to me the same day when it was received, only 2 hours after I paid with a card and received in Brussels in 2 business days (with DPD Classic).
I recommend forward2me and I would use their services again.
I recommend forward2me and I would use their services again.
olga
02 August 2016
DHL Express Worldwide
O
Excellent ,fast ,reliable service!!! The best forwarding company,ever!!!
Don
02 August 2016
DHL Express Worldwide
D
Great service!
Sally
01 August 2016
UPS Express Saver
S
Very prompt and good service
IOANNIS
31 July 2016
UPS Standard Single
I
It was the first time I used a service like this and I must admit I was a little bit worried in the beginning. They managed to prove me wrong. Everything went excellent and I now have my order. Thank you very much. Greetings from Greece.
Hrisafis Melidis
31 July 2016
DHL Express Worldwide
HM
Excellent and fast service as always!!!
Laios
31 July 2016
UPS Standard Single
L
Μια απο τις καλυτερες εταιριες forwarding ,με εξαιρετικα χαμηλα τιμολογια,αξιοπιστη, και με αμεση ανταποκριση σε καθε προβλημα σας
Audrey Pek
31 July 2016
UPS Express Saver
AP
Charge was too pricey. Did not expect to pay 33£ for items weighing a total of 700grams to Singapore.
Many thanks for the feedback.
We work hard with our couriers to provide the best service we can whilst making sure our pricing remains competitive. The shipping fee includes processing, handling and shipping of your package along with proving customer service assistance. I believe this is excellent value for money when considering the service we provide.
In this particular shipment the charge was not based on the physical weight but in fact the volumetric weight which was larger. Most couriers and ourselves work on this bases and it's worth understanding how this works to appreciate how the shipping fee is being calculated. Information on volumetric weight can be found on our website @ www.forward2me.com, answer 13 and also on courier websites, for example search "UPS Dimensional weight" for an explanation from UPS.
I hope I've managed to provide more insight into what our service entails and how shipping fees are calculated. If you wish to discuss this further or have any other questions, please don't hesitate to get in touch at info@forward2me.com and we'll be happy to help.
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
We work hard with our couriers to provide the best service we can whilst making sure our pricing remains competitive. The shipping fee includes processing, handling and shipping of your package along with proving customer service assistance. I believe this is excellent value for money when considering the service we provide.
In this particular shipment the charge was not based on the physical weight but in fact the volumetric weight which was larger. Most couriers and ourselves work on this bases and it's worth understanding how this works to appreciate how the shipping fee is being calculated. Information on volumetric weight can be found on our website @ www.forward2me.com, answer 13 and also on courier websites, for example search "UPS Dimensional weight" for an explanation from UPS.
I hope I've managed to provide more insight into what our service entails and how shipping fees are calculated. If you wish to discuss this further or have any other questions, please don't hesitate to get in touch at info@forward2me.com and we'll be happy to help.
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
Pasi
30 July 2016
UPS Standard Single
P
Toimii hyvin. Hyvä palvelu.
Giedrė
30 July 2016
UPS Standard Single
G
Great service, on time, no unexpected fees or problems
Mik Hochfellner
30 July 2016
UPS Standard Single
MH
reliable and fast
suzanne.hutabarat@gmail.com
30 July 2016
DHL Express Worldwide
S
Good service
Claire
30 July 2016
UPS Express Saver
C
LOVE shopping with forward2me. Great communication and stress free. Kept me updated on my parcel and even let me know when the online shop had a delay with sending one of my items.
Jarle
30 July 2016
DHL Express Worldwide
J
I have used forward2me several times, there have never been any problems. I will highly recommend them.
Shaazia
30 July 2016
DHL Express Worldwide
S
Always punctual and reliable. Excellant service as always.
Jonathan
30 July 2016
UPS Express Saver
J
The fee is abit expensive