Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Christian
07 September 2016
DHL Express Worldwide
C
Forward2me is fast and reliable. They tell you when your package has arrived, lets you pick from different carriers at different price levels. Not a super-cheap service but you get what you pay for.
Michael
07 September 2016
DHL Economy Select
M
A fantastic service , Forward2me solves all your shipping problems when buying in the UK , the fact that they give you a choice of courier is useful also as you can pick the company that works best in your own area with local drivers .
Tommy
07 September 2016
DHL Express Worldwide
T
Snabbt och proffsigt
jueyin
07 September 2016
UPS Express Saver
J
Delivery is fast !! Guaranteed services !!
Fernando
06 September 2016
DHL Express Worldwide
F
Serviço muito bom!
Taeko Beerda
06 September 2016
UPS Standard Single
TB
Nice and quick service!
Manmit Jabbal
06 September 2016
DHL Express Worldwide
MJ
Find the service professional and very efficient.
Jeffery
06 September 2016
DHL Express Worldwide
J
Response time is excelent and very helpful. Service is super excelent
Anthony
06 September 2016
DHL Express Worldwide
A
As we are in Perth Western Australia we have to endure many hardships and delays when purchasing goods overseas .
It was a pleasant surprise to have our freight handled so efficiently and quickly .
Congrats to all the staff at forward2me .
It was a pleasant surprise to have our freight handled so efficiently and quickly .
Congrats to all the staff at forward2me .
Shoenerd
06 September 2016
UPS Express Saver
S
Fast and easy, little pricey.
Szilveszter Molnar
05 September 2016
DHL Economy Select
SM
As usual this service is reall nice. This time I've ordered from France through them to Hungary, and everything was flawless.
Martin
04 September 2016
DHL Express Worldwide
M
Fantastic easy to use service
Michael
04 September 2016
DHL Express Worldwide
M
Excellent service and easy to use. Would use them again.
Kane
03 September 2016
DHL Express Worldwide
K
No problems, everything was straight forward and worked without a hitch.
Kelly
03 September 2016
DHL Express Worldwide
K
Crazy fast, love your work!
Georgios Pegkos
02 September 2016
DHL Economy Select
GP
Amazing service. Quick delivery times. Great idea. It helps me a lot buying from UK.
Jonathan Ek Asplund
02 September 2016
UPS Express Saver
JEA
Företaget överträffade mina förväntningar. Rekommenderas starkt!
otsmane
02 September 2016
UPS Express Saver
O
super bien
Virdina Gibbs
01 September 2016
UPS Express Saver
VG
Quick, efficient and easy. I have recommended to others
M. H
01 September 2016
DHL Express Worldwide
MH
Everything great, custumer support is awesome!
Gudrun
01 September 2016
DHL Express Worldwide
G
Forward2me always does a fantastic job.
Very satisfied and highly recommend.
Very satisfied and highly recommend.
John
31 August 2016
UPS Express Saver
J
Exceptional service as per usual. Finding and using this company has been a life saver at times. Order dispatched same day as items arrived, arrived in Cyprus 2 days later, brilliant, cannot recommend them enough *****
David
31 August 2016
DHL Express Worldwide
D
Another very successful personal shopping and shipping interaction with forward2me! I purchased a bicycle that is not sold in the US, and used their shopping service to pay for it since the manufacturer would not take my US credit card. Then forward2me also shipped the bike to me. This is the second bike I have purchased through them, and this time went just as smoothly as the first.
Ryan
31 August 2016
DHL Express Worldwide
R
Appreciate the good service. Keep it up
Joe Stankus
30 August 2016
DHL Express Worldwide
JS
Forward2me always does a fantastic job of optimising packages and shipping.
Angela
30 August 2016
DHL Express Worldwide
A
Kept me informed of my purchase I can trust them, maybe a bit pricey, but you pay for what you get, and I am hay with the service. Everything happens when it is supposed to....reliable and dependable. Yes, I have recommended them to friends and family.
Paul
30 August 2016
DHL Economy Select
P
Snabbt och smidigt. Allt fungerade precis som jag önskadr mig
Ken
30 August 2016
DHL Express Worldwide
K
Easy-to-use website, fast response, super fast delivery. Definitely will use again if shopping on UK sites.
joanna
29 August 2016
DHL Express Worldwide
J
simple, fast, i like it
William
28 August 2016
UPS Standard Single
W
Very efficient service, very quick to inform of changes in status of the after it was received and after it was sent. Very quick turnaround between receipt and sending. Pretty much perfect experience. Of course the price is a bit high, but I guess not much different from other similar forwarding services. So at least you get what you pay for!
David
28 August 2016
DHL Express Worldwide
D
Excellent service for personal shopping and shipping. The forward2me Personal shopper made it easy to purchase our selected items (shoes) and ship them to Canada. The whole experience was professional, personable and our shipped items arrived from the UK within a surprisingly short few days from the date of shipment. It's easy to order through forward2me and you can be confident that they will respond and communicate efficiently and with complete transparency. Very satisfied and highly recommend.
Christian
28 August 2016
DPD Classic
C
Good customer service
Andrew Tommelleo
28 August 2016
UPS Express Saver
AT
Quick and as advertised!
Tim
28 August 2016
UPS Express Saver
T
Service itself was fantastic. Was kept in the loop along the way, delivery was quick for overseas, A little pricey but i guess that's the way it needs to be.
Panagiotis
27 August 2016
UPS Standard Single
P
Great service, immediate shipping, great courier deals, quick contact.
Peter
27 August 2016
DHL Express Worldwide
P
Fast and punctual
T. Murphy
27 August 2016
DHL Express Worldwide
TM
satisfied customer
Kostas
26 August 2016
UPS Standard Single
K
Absolutely awesome service. I couldnt be happier. Fast, efficient, economical and you get all status updates. Great job guys!!
Danny
26 August 2016
DPD Classic
D
Very easy and fast service. I will certainly use the service again in the future.
Caroline
26 August 2016
DHL Express Worldwide
C
I didn't receive any notification when my package reached your facility. After waiting a week, I then checked with the seller, who confirmed it had been delivered to you 5 days before. After I authorized and paid for shipping, it was very fast delivery (3 days).
Nick
26 August 2016
UPS Express Saver
N
Great Service, very easy to use and saved heaps on purchasing from a local NZ distributor.
Peta Edmunds
25 August 2016
UPS Express Saver
PE
Kept me informed each time a parcel arrived. Parcels were consolidated quickly, and parcel arrived exactly in the time-frame they gave, everything in perfect condition. Excellent service by the courier as well.
Adrienne Muth
25 August 2016
DHL Express Worldwide
AM
I was hesitant to use one of these services but they were extremely prompt and efficient in responding and notifying when my package had been delivered and shipped!
Ronald
25 August 2016
DHL Domestic Express
R
I wasn't know there is a company who can provide such a service. Im glad they are. Customer service was brilliant, help with my queries. Parcel forwarded on the same day and arrive next day even when i chose the cheapest option. I was looking at other companies but some didn't look legit (they want you to sent the parcel first and then they will quote LOL) and some were really expensive. They are charging BIG money. Just brilliant. Will definitely use again to save some money on Mainland UK deals company. Saying Big Thanks to all team in forward2me. Ronald Belfast Northern Ireland
andry halka
25 August 2016
DHL Express Worldwide
AH
Nice service
Nicholas
25 August 2016
UPS Express Saver
N
Fast processing and shipment. Hopefully future options includes Royal Mail.
Combined shipping can be packed slightly better with at least minimal padding.
Combined shipping can be packed slightly better with at least minimal padding.
Liam
25 August 2016
UPS Express Saver
L
They make everything easy, no fuss web system, and quick turnaround, parcels arrive from couriers in less then a week.
Amy
25 August 2016
DHL Express Worldwide
A
Excellent service, speedy, reliable, good communication. Thanks!
Lukasz Lewinski
24 August 2016
UPS Standard Single
LL
Instead of letting the customer declare the contents of the packages to be forwarded (as many companies do), this company will have their staff open up inbound parcels and act as inspectors, breaking seals and/or going through the contents with (in this case, at least) little regard for maintaining the integrity and good condition of the items inside. The original packaging of one of my items (which was clearly an integral part of it, not just a box to be thrown away) was nearly ripped apart by a curious "inspector" at the warehouse, making this item no longer suitable as a gift, as it was intended. Opening up of packages and going through their contents to determine their nature would be acceptable as long as it was to be done with care and discretion. This was my first time using this company and unfortunately I can't say I'd use them again or recommend to anyone I know.
Thank you for taking the time to leave feedback.
<br/>
If we have somehow damaged your product I would like to apologise for the inconvenience and offer you a new part at our expense. Please could you contact customer services with exact details of what you believe has been torn - photos, url, productid/name would all help.
<br/>
Regarding the declared value of products. If an item arrives with an invoice then we enter the value from the invoice and use this on the commercial invoice. If something has been entered incorrectly by us then you can always contact customer services and we will amend the value. If no invoice arrives with the goods then you are able to edit the value which appears on the commercial invoice. I hope this clarifies our position and makes sense to you at a practical level.
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Regarding the original packaging being opened. forward2me has to be sure of what is inside a box - it's not that we're nosy; we need to accurately describe the contents in order to be able to safely ship the goods - especially by air. Our policy is to open packages until the point of a sealed product box. As an example, we would never open an iPhone box coming from Apple - we would list the goods as an Apple iPhone as we can be sure of the contents. If we receive an unsealed iPhone box from eBay then we need to open that an inspect the contents to be sure of what is inside. Our policy is not to break seals on products except in exceptional circumstances.
<br/>
Kind regards,
Lee
<br/>
<br/>
If we have somehow damaged your product I would like to apologise for the inconvenience and offer you a new part at our expense. Please could you contact customer services with exact details of what you believe has been torn - photos, url, productid/name would all help.
<br/>
Regarding the declared value of products. If an item arrives with an invoice then we enter the value from the invoice and use this on the commercial invoice. If something has been entered incorrectly by us then you can always contact customer services and we will amend the value. If no invoice arrives with the goods then you are able to edit the value which appears on the commercial invoice. I hope this clarifies our position and makes sense to you at a practical level.
<br/>
Regarding the original packaging being opened. forward2me has to be sure of what is inside a box - it's not that we're nosy; we need to accurately describe the contents in order to be able to safely ship the goods - especially by air. Our policy is to open packages until the point of a sealed product box. As an example, we would never open an iPhone box coming from Apple - we would list the goods as an Apple iPhone as we can be sure of the contents. If we receive an unsealed iPhone box from eBay then we need to open that an inspect the contents to be sure of what is inside. Our policy is not to break seals on products except in exceptional circumstances.
<br/>
Kind regards,
Lee
<br/>
MD ARMIE ABD RAHMAN
24 August 2016
DHL Express Worldwide
MAA
Excellent service i love to use forwrard2me...fast and reliable