Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Catherine
01 December 2016
DHL Express Worldwide
C
Easy to use site with fast, efficient and cost effective options. Can't wait to purchase from UK again a definitely will use Forward2Me
Sofia Pierobon
01 December 2016
DHL Express Worldwide
SP
Fast and professional, everything ok
Morten Mazur
01 December 2016
DHL Economy Select
MM
Over all a good experience. Easy to get started and use. A bit exepensive delivery cost, but for me who only need the service in case i cant buy a product directly from Denmark, its ok to pay for the service.
Only little notice, is that it took several hours for forward2me to register that the package was received, even though i could track it was delivered. For a first timer buying a £700 product, i got a bit nervous.
BUT i did write Forward2me to be sure, and got a pretty fast answer, that removed my consern. Great customer support.
Only little notice, is that it took several hours for forward2me to register that the package was received, even though i could track it was delivered. For a first timer buying a £700 product, i got a bit nervous.
BUT i did write Forward2me to be sure, and got a pretty fast answer, that removed my consern. Great customer support.
Erik Barfoed
01 December 2016
DHL Economy Select
EB
From signing up on site to receiving the packages - everything worked perfectly!
Steve Van Nevele
01 December 2016
DHL Express Worldwide
SVN
Alles ging prima goed!! Snel en goede service
Jacob Buus
01 December 2016
DHL Express Worldwide
JB
Virker 100% som forventet. Nemt og sikkert. Nyder nu godt af min Amazon Echo ?
Akio Furubayashi
01 December 2016
UPS Express Saver
AF
思っていたより、安く早く届きました。
また、利用させて頂くつもりです。
また、利用させて頂くつもりです。
Thomas Walter
30 November 2016
DHL Express Worldwide
TW
Vielen Dank! Das war das erste Mal, dass ich den Service in Anspruch genommen habe.
Franco Alberto Cardillo
30 November 2016
DHL Economy Select
FAC
This is the 3rd shipment managed by forward2me, but the first where the package was not prepared by a professional dealer. In this case, an electronic device was put by the sender in a box, larger than the device, without any shock absorbing material. The guys at forward2me opened the box, saw that (I don't think they removed padding material from the package), and decided to ship the item without adding anything inside, not even few sheets of old paper. It was a very poor service. The bad packaging was not forward2me's fault, but the event proves a total lack of attention and care for their client. Use this service only when you buy equipment from shops, not for eBay auctions.The mix of a silly eBay seller and an unconcerned forward2me employee could make you loose money.
Hi Franco, Many thanks for taking the time to provide us with your feedback however I'm really sorry that you have not received the expected level of service from forward2me on this occasion.
We always try our best to ensure that goods are safe and secure for international transit and I can only apologise if this has not been the case on this occasion.
We would really appreciate if you could contact our customer care team at info@forward2me.com so we have the full information from you regarding this shipment so we can bring the situation to the attention of our warehouse supervisor and avoid situations like this in the future.
Once again thank you for your feedback it is appreciated and we look forward to receiving more details so we can look at this further for you.
Kind Regards,
Tracy.
We always try our best to ensure that goods are safe and secure for international transit and I can only apologise if this has not been the case on this occasion.
We would really appreciate if you could contact our customer care team at info@forward2me.com so we have the full information from you regarding this shipment so we can bring the situation to the attention of our warehouse supervisor and avoid situations like this in the future.
Once again thank you for your feedback it is appreciated and we look forward to receiving more details so we can look at this further for you.
Kind Regards,
Tracy.
Bridget Bonavia
30 November 2016
DHL Express Worldwide
BB
Perfect and quick service as always :)
Dominik Schoon
30 November 2016
DHL Express Worldwide
DS
Nice Job.I will use this Service ervery time again. It was very easy fast and awesome to get my stuff.
Peter Gahn
30 November 2016
DHL Express Worldwide
PG
Perfekt,
Paul Farmer
30 November 2016
DHL Express Worldwide
PF
Excellent service!
PETROS MAKRIDIS
30 November 2016
UPS Standard Single
PM
Best service
Jennifer McPhail
30 November 2016
DHL Express Worldwide
JM
love these guys have been using them for couple months now and they satisfy me every time they care about the customers and dont rip you off with the shipping prices like all other reshippers do. :) highly recomendded
Simon Roland
29 November 2016
DHL Express Worldwide
SR
Jó ár, gyors szállítás.
Tomas Fecko
29 November 2016
DHL Express Worldwide
TF
great
Tom Bang
29 November 2016
DHL Express Worldwide
TB
Great service and easy to communicate with!
Ben Van Hemelrijck
29 November 2016
DPD Classic
BVH
Great solution for all those websites that don't ship to your own country. Very fast and easy to use. I was confused at first how this would turn out but it went easier than expected.
Ashfaque Abdulhakim
29 November 2016
DHL Express Worldwide
AA
Excellent service Good Response
Ivan Ng
29 November 2016
DHL Express Worldwide
IN
Will be using this again. Seamless and fast. So glad I found this service
Sanath Herath
29 November 2016
DHL Express Worldwide
SH
Goid service. Will use again
Peter Chan
29 November 2016
DHL Express Worldwide
PC
Extremely fast delivery. Ordered on Friday and arrived on Monday. Superb!
Alexander Khor
29 November 2016
DHL Express Worldwide
AK
Pretty simple and straight forward. No hassle, no pain. Will definitely do business again.
Vytautas Imbrasas
28 November 2016
UPS Standard Single
VI
No problems at all. I needed both forwarding and personal shopper service as the shop I wanted to use did not accept my credit card. Forward2me bought the items for me, allowed me to combine them into one package with other items that I was able to purchase myself, and then sent everything in one parcel to me. It took a while as each step would take a couple of days, but not longer than I expected.
Julia Reckeweg
28 November 2016
UPS Express Saver
JR
Alles gut gelaufen!
Gareth Dando
28 November 2016
UPS Express Saver
GD
Smooth, efficient service. Will definitely be using the service again.
Kevin Wittling
27 November 2016
DHL Express Worldwide
KW
Perfekter Service! Besser und schneller geht es kaum!
Yuvraj Rana
27 November 2016
DHL Express Worldwide
YR
Exactly as expected. Super satisfied with the support and the quickness of shipping. Thanks!!
Christian Spieler
26 November 2016
DPD Classic
CS
Sehr netter Kontakt. Reibungslose Abwicklung. Gerne wieder. Danke.
Alessandro Stuper
26 November 2016
UPS Standard Single
AS
Fast and reliable.
Charlie Graham
26 November 2016
DHL Economy Select
CG
As normal a good service.
Serge Laroche
26 November 2016
UPS Express Saver
SL
excellent service je trouve toutefois que je dois verifier moi même si mon colis est arrivé à mon adresse uk chez forward2me. pourquoi je ne reçois pas de courriel pour me l'indiquer ?
Howard Bliss
26 November 2016
DHL Express Worldwide
HB
First off, its not a Honda car part, it is intended for a Honda motor cycle. The part arrived in reasonable time, no damage. Given the small size of the part box (3in by 3in by 3in and low weight the shipping charges seem quite high. I have recently received a package from UK, more of a rectangle than a cube, with low weight for about 9 pounds not 30 some odd. Threading through the web site to determine approximate shipping charges in advance of authorizing shipping was a bit tedious.
Reiji Hirosawa
26 November 2016
UPS Express Saver
RH
思ったより早く荷物を受け取れたので良かったです。梱包も問題ありませんでした。また利用します。
Kim Bender
25 November 2016
UPS Express Saver
KB
Great experience! Bought 3 roman shades for a fraction of US prices and delivery was easy. About $80 to US fully insured. Would use again!
Cristina Cocchini
25 November 2016
UPS Standard Single
CC
Francamente viste le tante recensioni positive mi aspettavo qualcosa di più. Ho dovuto aspettare 5 giorni al fine di "ottimizzare" il mio pacco e in più mi era stato contato per errore un pacco in più. Mi hanno detto che era a causa di un nuovo assunto e si sono scusati. E poi ho trovato un po' ingannevoli le tariffe; premetto che essendo la prima volta ed essendo tutto scritto in inglese, sono io che ho capito male. Ad esempio l'IVA da aggiugere alla fine e il calcolo del volume piuttosto che del peso rende davvero difficile stimare il costo finale. Personalemente ho pagato uno sproposito. Se mi fossi fassa spedire direttamente dai venditori non avrei speso di più e sicuramente sarebbero arrivati prima i pacchi. A parte cio' il servizio clienti risponde tempestivamente e in maniera esaustiva e il pacco é arrivato in 3 giorni lavorativi ed era imballato benissimo!
Sydney Lim
25 November 2016
DHL Express Worldwide
SL
Great service!
Roberto Gimenez
25 November 2016
UPS Standard Single
RG
Outstanding experience. Any problem at all.
Michiel Hoogeboom
24 November 2016
DHL Economy Select
MH
Buying a few pairs of shoes on eBay UK can be quite challenging if you want the purchases to be sent to mainland Europe. But not anymore ! Here comes Forward2Me with their excellent services. Using DHL my purchases were delivered safe and sound to my home. Another happy returning customer :).
Maria Cristina Sestu
24 November 2016
DHL Economy Select
MCS
Prima esperienza. Corriere DHL ha impiegato 4 giorni e non 3 come patuito. Avrei pagato meno chidendo spedizione in 5 giorni. Costoso perchè non sapevo che fino ai 3 Kg il costo di spedizione è lo stesso. Meglio specificare prima. Ma il servizio Forwar2me è fantastico. Lo userò ancora sicuramente!!!
Andrew Freeland
23 November 2016
DHL Express Worldwide
AF
Great friendly service. Would make us of the service again. Just think it is silly that someone else is not allowed to pay without consent if a parcel is in a different name. What if my daughter who is overseas uses your services to send me a gift for my birthday in which case her details will be for billing and mine for receiver-we both first need to submit consent email etc in order for the parcel to be delivered. I find that silly because there is no point in me receiving say a gift but I have to pay for it via my card to prevent delays. Otherwise lovely service :)
Aman
23 November 2016
DHL Express Worldwide
A
The team is great and was always on hand to answer my queries.
My packages were consolidated and repacked very well and arrived at my doorstep in less than a week!
My packages were consolidated and repacked very well and arrived at my doorstep in less than a week!
Nine Eberhard
23 November 2016
DPD Classic
NE
Great Service. Everything was ok. Fast shipping.
JP Baele
23 November 2016
DPD Classic
JB
Excellent service. But the quote needs to be more explicit about all the extra costs.
Very reliable. Thank you for a job well done.
Very reliable. Thank you for a job well done.
Heinrich van Rooyen
23 November 2016
UPS Express Saver
HVR
Great service. Worked like a charm. Will be using Forward2me again!
Thanks!
Thanks!
Mohammed Elshamy
23 November 2016
DHL Express Worldwide
ME
good
Issam Rachidi
23 November 2016
UPS Express Saver
IR
the shipment fee is very high, it might be higher than the cost of the item itself
Hi, I'm sorry to hear that you have found our service expensive, we do work with our couriers on a regular basis to ensure that our customers are receiving a value for money service. We do pride ourselves on providing a premium, fully tracked door to door delivery service where possible and offer a combine and repack service so our customers obtain maximum value for shipping. We hope that you will consider using our services again and if you would like to contact our customer care team at info@forward2me.com they will be happy to assist you with obtaining the best shipping price available. Kind Regards, Tracy.
Kaveh Sharifi
23 November 2016
DHL Express Worldwide
KS
fast
Roger Cheung
23 November 2016
DPD Air Express
RC
THE SHIPPING SERVICE OF DPD was slow. You cannot find a way to contact DPD. email? no respond.