Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Kika
08 March 2017
UPS Express Saver
K
Very fast service although courier services are mostly recommended and of course more expensive than normal post. It would be nice to use normal or registered post to minimize the expenses in case the delivery is not urgent.
Marie Wong
08 March 2017
UPS Express Saver
MW
Quick and accurate!
Steven Venn
08 March 2017
DHL Express Worldwide
SV
Great to do business with you.....fast , efficient, very professional.
Sylvester Chin N C
08 March 2017
UPS Express Saver
SCN
5 star service
Matthew Baird
08 March 2017
DHL Express Worldwide
MB
Excellent customer service with a somewhat complicated order! Always prompt replies despite time difference between Canada and UK. Took care of issues without any problem, including one that took care of a significant charge that was not my fault or their fault.
Ioannis Bouridis
07 March 2017
DHL Express Worldwide
IB
Quick and easy service. It's not very cheap due to the fact that there's no post office delivery and instead, couriers are shipping the products. But again, for high value purchases this is more preferable. One thing that I don't particularly appreciate is the fact that they break seals of new products in order to check the contents of your orders. I do understand the reasoning behind but if this is a new product and there's a factory seal, this has to be shipped as is.
Hi Ioannis,
<br/>
Many thanks for taking the time to review our services.
<br/>
I'm pleased that you overall happy with our service and it was quick and easy to use however I'm sorry to hear that some of the seals have been broken on new products. Our processors are trained to ensure that maximum care and attention is given to our customers parcels however if you find that this is not the case and seals have been broken unnecessary we would really appreciate if you could contact our customer care team at info@forward2me.com with the full details so we can investigate this issue further.
<br/>
Please accept any inconvenience this has caused you and we look forward to you contacting us so we can resolve any issues before your next shipment.
<br/>
Thank you for bringing this to our attention and have a good evening.
<br/>
Kind Regards,
Tracy.
<br/>
Many thanks for taking the time to review our services.
<br/>
I'm pleased that you overall happy with our service and it was quick and easy to use however I'm sorry to hear that some of the seals have been broken on new products. Our processors are trained to ensure that maximum care and attention is given to our customers parcels however if you find that this is not the case and seals have been broken unnecessary we would really appreciate if you could contact our customer care team at info@forward2me.com with the full details so we can investigate this issue further.
<br/>
Please accept any inconvenience this has caused you and we look forward to you contacting us so we can resolve any issues before your next shipment.
<br/>
Thank you for bringing this to our attention and have a good evening.
<br/>
Kind Regards,
Tracy.
Joseph DiZillo
07 March 2017
DHL Express Worldwide
JD
Easy to use. Quick shipping.
Treva Nafsu
07 March 2017
DHL Express Worldwide
TN
Good service but shipping was a bit expensive. Would like to see cheaper prices!
jeff strong
07 March 2017
DHL Express Worldwide
JS
Would not use this service again. DHL was not a good chose and were terrible to deal with. They held my shipment hostage for a week and were horrible with their communication. I could not get a hold of the person responsible for my shipment without several phone calls.
Hi,
<br/>
Many thanks for taking the time to review our services however I'm sorry to hear that you will not use us again due to your poor experience with DHL.
<br/>
I see that the issues for your shipment were due to customs clearance, unfortunately we have no control over how customs deal with shipments however do try to help where we can. It is disappointing to hear that DHL did not assist you more and the communication with them wasn't very good.
<br/>
I hope you will reconsider using our services again in the future, if you have any further questions at all please don't hesitate to get in touch with our customer care team at info@forward2me.com.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
<br/>
Many thanks for taking the time to review our services however I'm sorry to hear that you will not use us again due to your poor experience with DHL.
<br/>
I see that the issues for your shipment were due to customs clearance, unfortunately we have no control over how customs deal with shipments however do try to help where we can. It is disappointing to hear that DHL did not assist you more and the communication with them wasn't very good.
<br/>
I hope you will reconsider using our services again in the future, if you have any further questions at all please don't hesitate to get in touch with our customer care team at info@forward2me.com.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
Tómas Jónsson
06 March 2017
DHL Express Worldwide
TJ
Brilliant service! I had some issues, I had ordered something that was marked as dangerous goods, and they helped me thru the whole process of getting it o me :)
Jouni Kristiansson
06 March 2017
UPS Standard Single
JK
Fast, reliable, works fine, but UPS didin't call before delivery.
Charlie Graham
06 March 2017
UPS Standard Single
CG
Like normal - a good service however packaging could be better.
Kathy Frederick
05 March 2017
DHL Express Worldwide
KF
I have used forward2me twice and highly recommend their services in shipping from the UK to US. Great Customer Service in keeping me informed on the shipment process.
George Riley
05 March 2017
DHL Express Worldwide
GR
Very impressed. Excellent customer service. It took 4 days from the UK to reach me in Australia. Our domestic postal service here in Australia would struggle to be that quick.
Will use again.
Will use again.
Samantha Villeneuve
05 March 2017
UPS Express Saver
SV
It was quick. They send me an email as soon as they received my package. They forward it to me the same day.
MARIO NAVARRETE
05 March 2017
UPS Standard Single
MN
Por ahora parecen bastante honrados y legales.Sin dificultades y con precisión.
michael Circo
05 March 2017
UPS Express Saver
MC
Very good service . Did all as asked. No Problems
Norihiko Matsui
05 March 2017
DHL Express Worldwide
NM
Thank you very much!
Sverre Voll
04 March 2017
DHL Economy Select
SV
Exelent service.
Safe and convenient
Safe and convenient
Stanislavs Precenieks
04 March 2017
DHL Economy Select
SP
I wasnt sure if i could trust hese services at all.
Now i can recomend forward2Me services as quick, not expensive and well organized company.
Now i can recomend forward2Me services as quick, not expensive and well organized company.
Bernd Seidenspinner
04 March 2017
DHL Express Worldwide
BS
Very good service. Parcel forwarded within 1 day
Tyler Mundy
04 March 2017
UPS Express Saver
TM
Fast, easy, and very reasonably priced! I was a little hesitant going in, but everything works flawlessly; I will be using this service as long as it is available.
John Grady
04 March 2017
DHL Express Worldwide
JG
Great service will use again
Vigor Mastruko
03 March 2017
UPS Standard Single
VM
Prices were clear and transparent. Service was easy to set up, quick and efficient.
Fiona Wakeman
03 March 2017
UPS Express Saver
FW
Absolutely wonderful service.
Fast and very reliable
Fast and very reliable
HALLDOR Thorarinsson
03 March 2017
DPD Classic
HT
Quick and good servise
Ali-Reza Moschtaghi
03 March 2017
UPS Standard Single
AM
Good timely service
Clarice Wong
03 March 2017
DPD Air Classic
CW
Speedy delivery
Karyn Bouldin
03 March 2017
UPS Express Saver
KB
I was kind of nervous about these 4 sets of tins because they can so easily dent but they arrived very quickly and in perfect condition. I am SO grateful for your help in being able to buy things from Britain.You do a wonderful job and I am thankful. Cheers to you!
Antonietta Cecere
02 March 2017
UPS Standard Single
AC
Ottimo servizio, il call center parla anche italiano, sono molto soddisfatto, la spedizione e il reimballaggio sono ottimi.
Magari abbassare un pochino i prezzi sul reimalaggio....per il resto tutto ok
Magari abbassare un pochino i prezzi sul reimalaggio....per il resto tutto ok
Kwadwo Seinti
02 March 2017
DHL Express Worldwide
KS
Very prompt.
Their support was very helpful and understanding.
Their support was very helpful and understanding.
Rupali Dixit
02 March 2017
UPS Express Saver
RD
couldn't be any easier
Alessandro Cipolletta
02 March 2017
DHL Economy Select
AC
servizio facile da usare e molte efficiente
Elsa Catapang
02 March 2017
DHL Express Worldwide
EC
Delivery was fast
Rate charge is high.
Easy to contact.
Rate charge is high.
Easy to contact.
Simon Slavik
02 March 2017
DPD Classic
SS
Great
Daniel
02 March 2017
DHL Express Worldwide
D
awesome service: fast shipment, good email communication, the site is very clear and straightforward.
Helen Ha
02 March 2017
UPS Express Saver
HH
Trusted service ! Quick with response and delivery. Would use again
Fabio Recalenda
01 March 2017
UPS Express Saver
FR
All ok, Excellent service!!
Younes Lamsaoui
01 March 2017
DHL Express Worldwide
YL
Excellent service!
Goran Golubovic
01 March 2017
TNT Economy Express
GG
My first time with you and perfect!
Daniel Engelbrecht
01 March 2017
DPD Classic
DE
Extremely fast and reliable!
Unverified Customer
01 March 2017
Unknown Shipment Details
Just another shipment handled with care by this wonderful team.
KELVIN WALLACE
01 March 2017
UPS Express Saver
KW
These guys are excellent. The contact and tracking of the parcel was nothing short of 5 stars. Added to this is how fast the parcel arrived in Australia.
Keep up the the good work ?
Keep up the the good work ?
Cristy Harris
01 March 2017
DHL Express Worldwide
CH
Rachel's communication throughout the process was invaluable. She is a true gem. Thank you!
Iskar Enev
28 February 2017
Royal Mail Tracked & Signed
IE
Fast delivery and great customer support. Highly recommend!
Kenneth Kallusky
28 February 2017
DHL Express Worldwide
KK
Perfectly run business, a real value for me. Would be 5 stars except for shipping costs..
Hi,
<br/>
Thank you for taking time to review our services.
<br/>
I'm pleased to hear that you are happy with our overall services however the shipping cost paid was more than you expected. We do feel we offer competitive pricing for shipping, shipping prices include the use of your UK address, the acceptance and processing of your parcels and any export paperwork required to ship your goods.
<br/>
If you would like to contact our customer services team next time you ship if you are unhappy with the shipping price offered and they will be happy to check if there is anyway they can help to reduce them.
<br/>
Have a great day.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
<br/>
Thank you for taking time to review our services.
<br/>
I'm pleased to hear that you are happy with our overall services however the shipping cost paid was more than you expected. We do feel we offer competitive pricing for shipping, shipping prices include the use of your UK address, the acceptance and processing of your parcels and any export paperwork required to ship your goods.
<br/>
If you would like to contact our customer services team next time you ship if you are unhappy with the shipping price offered and they will be happy to check if there is anyway they can help to reduce them.
<br/>
Have a great day.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
Tommy Bengtsson
26 February 2017
DPD Classic
TB
Snabb leverans.
Jouni Forsman
25 February 2017
DHL Express Worldwide
JF
I really like and can recommend the service. They do what they promise. I do think though the delivery prices could be a tad lower with their volumes. Otherwise I like the service very much.
Teo Guan Te
25 February 2017
UPS Express Saver
TGT
Excellent
muhanad salah
25 February 2017
UPS Express Saver
MS
very good service , i hope you guys the best .. the only thing i did not like is that they took extra 55$ from me once they deleivered and they gave me a receipt from ups about it