Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

Jennifer Mees-Boger
10 February 2018

JM
Fast and detailed service

Zoilo Delos Trinos III
09 February 2018

ZDT
It was my first time to avail of Forward2Me's services and it was awesome! In just 2 days, the package arrived from UK to the Philippines.
Their customer service is quite cool as well! I would love to transact with them again!
Their customer service is quite cool as well! I would love to transact with them again!

R.A.C.E. Serviços Integrados Lda
09 February 2018

RSI
Excelente service...

Hakan Lindberg
09 February 2018

HL
Highly recommended!

Patrick Hu
09 February 2018

PH
Super fast delivery with almost same day shipping once payment has been effected.
They only get four stars because the shipping charges are almost double what I would have paid DHL for the same weight and dimension.
They only get four stars because the shipping charges are almost double what I would have paid DHL for the same weight and dimension.

Richard
09 February 2018

R
forward2me made it so easy that I will not hesitate to make another overseas purchase. This opens up many new shopping possibilities for me.

Sophie Gambade
08 February 2018

SG
Ça a été super rapide je suis ravie

Dávid Kecskés
08 February 2018

DK
Great overall experience. Fast and very helpful customer support, fast shipping with tracking, and compared to other services costs are also reasonable.

Yun A Choi
08 February 2018

YAC
Great service

Brenda Bethel
08 February 2018

BB
They're fast, and they take good care of your parcels. I'm sticking with them as long as my wallet allows me to.

Yongjun Park
08 February 2018

YP
Great customer service

Luca
08 February 2018

L
Rapid economic and efficient service to buy goods everywhere over the world having forwarding to your home. I bought without any problems from USA, JAPAN, CHINA, SINGAPORE, UKRAINE, and UK of course.

lauren judd
06 February 2018

LJ
Yes I thought it was good service. Prompt, clear communication and timely delivery. I would use them again

Rasyeedah Samid
06 February 2018

RS
They repackaged my items well and received it well in time. I loved the fact that they send you notifications for arrival and delivery too.

Thomas Lake
06 February 2018

TL
When everything goes well, my packages have always been delivered as quickly as possible. The one time there was a problem, Forward2Me kept investigating and kept me informed every step of the way until the problem was resolved. Problems can happen to any company. It's how those problems are addressed (or aren't) that really tells the character of a company. I don't hesitate to recommend Forward2Me.

Miltiadis Parcharidis
05 February 2018

MP
They know their job very well and they handle every issue with quick responses and results. I have suggested them to three of my friends.

CHIE IWAI
04 February 2018

CI
It is a standard response.

Magig
04 February 2018

M
Alles angekommen, bitte beachten dass nach Gewicht verrechnet wird, um keine Überraschungen zu erleben....... Ansonsten hat alles perfekt geklappt. Es war für mich die einzige Möglichkeit an den gewünschen Artikel zu gelangen, da der Lieferant nicht in die Schweiz versenden konnte.

Justin Hernandez
04 February 2018

JH
Honestly I was skeptical of using a forwarding service as I never heard of one before. I came across a website and saw a few items I wanted to get, but behold no shipping to the US. I searched high and low if there was a way to get a proxy of some sort on how to purchase items overseas and found forward2me. I had lots of questions about how the process of this service worked and the forward2me team were very helpful and efficient in making sure they answered all my inquiries. What can I say about forward2me? GREAT. I got my items within just a few days.. that is how fast they ships your items out! I have to admit though, the price is kind of steep. But hey - if there's something you really want but can't have it sent directly to you and you want it at all costs, use forward2me!

Vanessa Vagner
03 February 2018

VV
Easy and fast international delivery from UK to the US. Customer service quick to respond about item tracking questions. Highly recommend and would not hesitate to use again.

Stephanie Kwok
03 February 2018

SK
My package was held for four days without any communication. When I messaged their customer service they said they couldn’t ship it to me because I was in Canada. I’m not, not sure how that got mixed up. They corrected his very quickly overnight and my pacakage was ready to go the next day. Very quick and friendly responses after you reach out, wonderful forwarding service.

Mimi Wu
03 February 2018

MW
Excellent. I have used forward2me a few times to ship to Hk. They are excellent and very fast turnaround to send my packages. The latest shipment they forwarded to me within an hour after I placed the ship request and I got it via dhl like 1-2 days later. Can’t get any better than this!

Peter Lyng
02 February 2018


Hi,\n<br />\nMany thanks for taking the time to provide us with your feedback regarding the service you have received from forward2me.\n<br />\nWe're pleased to hear that overall you are happy with our site however sorry that shipping your goods has taken a little longer than expected. We do rely on the courier provided us with the estimated transit time for shipments however dependent on when payment is received sometimes a shipment may leave us the following day as we have cut off times for our courier collections.\n<br />\nI hope this helps explain the reason why the dispatch of your parcel may have taken a little longer than expected however if you have any further questions please don't hesitate to contact our customer services team at info@forward2me.com who will be happy to assist you with your questions.\n<br />\nKind Regards,\nTracy.
PL
Deres setup fungere fint, men den estimerede forsendelse er ofte længere end oplyst. Når jeg vælger 2 dages levering med fx TNT, så tager det min. 3 dage, da der går lidt tid for pakken bliver registreret, afhentet osv. Så de 2 er kun den effektive forsendelsestid....men forbrugeren tænker jo kun på hvornår modtager jeg pakken.

Frederik Christiansen
02 February 2018

FC
Good service. But the shipping prices are high compared to direct shipping

cy lee
02 February 2018

CL
excellent service
would recommend unreservedly
would recommend unreservedly

Quentin Love
02 February 2018

QL
Nothing but great things to say about this service. Great customer service and always received my packages in a timely manner!

Daniel Filchev
01 February 2018

DF
I have used the service many times, works well.

Ronald Janssen
01 February 2018

RJ
Perfect communication, perfectly packed and shipped!

FAUSTO TREMOLADA
01 February 2018

FT
Great service, fast with more helpful services.

Mineko Okamura
01 February 2018

MO
prompt reaction, easy to use.

Yana Kazachkova
01 February 2018

YK
Very nice service. Quick shipping and reasonable prices.

Ragnhild Hasle
01 February 2018

RH
Difficult to fins information and what needed to be done online

Michael Vollmer
31 January 2018

MV
Great service! I wanted an item that is not shipped to the USA. So I had it shipped to forward2me. DHL delivered the package within two days. Couldn't ask for better service!!

Dennis Hahn
31 January 2018

DH
Excellent forwarding company!

Juan Velez
31 January 2018

JV
Good service I am happy with and will try again in the future.

João Ribafeita
30 January 2018

JR
Good service.
However, DHL Parcel's service is getting worse and more expensive.
However, DHL Parcel's service is getting worse and more expensive.

João Ribafeita
30 January 2018

JR
Good service

Sam
30 January 2018

S
Very good Service and super fast. I have used services like these before, but they outshine them easily. The only thing that might do some improving is the shipping costs. If they could negotiate better prices that would be a five star then :)

Gianluca Marini
30 January 2018

GM
As their 'usual' fast, kind and extremely helpful to manage my shipment (a down jacket). Many thanks!!

Auður Halldórsdóttir
30 January 2018

AH
Exellent and quick service.

Fuminori KATSUKAWA
30 January 2018

FK
Nice!

Sancia West
30 January 2018

SW
forward2me provided the service I needed. I wanted something that I could only get with a UK address and I was able to purchase it. Signing up and using the service was easy. The postage rates were as I expected, which was a reasonable amount given it was such an enormous box! Communication was good and I knew when the item was received and then forwarded on to me.

SEV ATAMIAN
29 January 2018

SA
A simple and efficient service that notified me every step and what was needed to proeeed..
I am interested in see how the repacking for multiple items and helping with costs saving will go.
I am interested in see how the repacking for multiple items and helping with costs saving will go.

Lawrence Dart
29 January 2018

LD
Easy to set up and deal with. Fast. Good value.

Kay-Uwe Bauersfeld
29 January 2018

KB
Absolut empfehlenswert ! Top Service und super Kommunikation ! Sehr gerne wieder ?

Vesa Saksi
29 January 2018

VS
Excellent service, as always.

Elena Colombo
29 January 2018

EC
Servizio molto utile per ricevere merce che viene consegnata solo nel Regno Unito , sito chiaro, prezzi molto onesti e diverse opzioni tra cui scegliere

Jørn Stangeland
29 January 2018

JS
Good and fast, when you need a UK adresse for shopping.

Levitia Sinurat
29 January 2018

LS
Very satisfied, will be using Forward2Me again :D

Julia Wright
29 January 2018

JW
The service is well run, good communications, prompt and reasonable with their postage.