Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
alfredo huante
09 April 2018
DHL Express Worldwide
AH
First time customer, I really appreciated the ease in navigating the site and figuring out how to get my package to the states. I received my package in a timely manner.
SAEED BASHMAL
09 April 2018
DHL Express Worldwide
SB
good experience
Daniel Kiesl
09 April 2018
DHL Express Worldwide
DK
Not one issue with the whole process. Simple and fast. Highly recommend.
Davit Hovhannisyan
09 April 2018
DHL Express Worldwide
DH
Great experience, have used them about 3 times now, have shipped quite valuable things as well. 100% trustworthy and I look forward to continuing using them!
Kensuke Yamaguchi
09 April 2018
DHL Express Worldwide
KY
複数の商品をまとめて転送していただきました。再梱包の依頼をすると、一日も経たないうちに完了し、すぐに発送の手続きを行なうことができました。手元に商品が届くまで、不安に感じることは一つもありませんでした。
Eduardo Bustamante
09 April 2018
UPS Express Saver
EB
I loved the prompt and affordable service. Best forwarding service I have used
Faisal Alanezi
08 April 2018
DHL Express Worldwide
FA
quite expensive and take too much time to process my package ..
was my first and last experience with them
was my first and last experience with them
Hi,<br />Many thanks for taking the time to provide us with your feedback relating to your recent shipment with forward2me.<br />I see that your shipment included goods which are classed as dangerous by our couriers for shipping purposes, as we are accredited to ship dangerous goods via our courier DHL we were able to offer this service to your country however DHL do add a hefty surcharge for the service.<br />This charge is applied by the courier and not forward2me, we only pass the same cost to the customer that is charged to us and do not add any further fee for the additional work involved with preparing this type of shipment. Due to the nature of the shipment it does take a little time for us to repack and prepare all the paperwork so it is compliant with dangerous goods regulations and this is the reason why it takes a little longer than shipping a parcel with unrestricted goods.<br />I can understand that due to this surcharge your shipping costs were higher than expected especially if you were not aware of these additional charges before you received your goods, although we do feel for the service we charge shipping fees are very competitive and cost effective for our customers.<br />We hope you will reconsider using our services again in the future and if you have any further questions relating to what kind of goods are classed as dangerous for shipping we will be happy to provide you with this information.<br />Many thanks,<br />Kind Regards,Tracy.
Blake DuBois
06 April 2018
DHL Express Worldwide
BD
My first use of the service confirmed my worst fears -- that through obfuscation, ambiguity, and carelessness this company will try to extract as much money out of you as possible.
It started after I received a few packages, all on the same day, and Forward2Me told me they could not combine them into one shipment to me in the USA. I had to pay separately at much greater cost. Then, one of the packages wasn't processed until the next day and required another shipment at yet another outrageous cost.
It started after I received a few packages, all on the same day, and Forward2Me told me they could not combine them into one shipment to me in the USA. I had to pay separately at much greater cost. Then, one of the packages wasn't processed until the next day and required another shipment at yet another outrageous cost.
Hi,<br />Many thanks for taking the time to review our services however I'm sorry to hear that you feel that we have not been provided with the service you requested. <br />After speaking with my colleague who dealt with your query I believe that due to the size of your packages it would not have been cost effective for you to use the combine and repack service however they recommended that you use our multi-piece shipment option so you obtained the maximum value for shipping and could include all your goods within one shipment.<br />We do pride ourselves on taking great care of our customers parcels and would not recommend a service which would not be cost effective for you, by using the combine and repack service the shipping cost would have increased rather than decreased due to the cost of the service and with us not being able to reduce the size of your packages to make combine and repack cost effective for you.<br /><br />When your shipping request was received you only appear to have requested that two out of your three packages be shipped, as shipping is initiated by the customer and not ourselves we can only ship goods which have been included in the shipping request however I can see from our records that all three packages would have been showing in your account at that time and been available for shipping.<br />I hope this information helps explain why the third package was not shipped with your other goods and why we didn't recommend the combine and repack service, please don't hesitate to get in touch with customer service at info@forward2me.com if you have any further questions relating to this matter.<br />Many thanks,<br />Kind Regards,Tracy.<br /><br /><br /><br />
Ryan English
06 April 2018
DHL Express Worldwide
RE
Ive had numerous orders and all have been delivered without issue! Love the service provided
Weian Yang
06 April 2018
DHL Express Worldwide
WY
It's great. Fast and profersional
Luke Racicky
06 April 2018
DHL Express Worldwide
LR
Very easy to use, Customer service is great! Would recommend 100%!
Bentley Gettys
06 April 2018
DHL Express Worldwide
BG
Fast customer service replies very quickly. Would happily recommend to a friend.
Kevin Maciel
06 April 2018
DHL Express Worldwide
KM
Very easy to use and the shipping was crazy fast! It was my first time and I loved it!
Salma Hamdan Nassor
05 April 2018
TNT Economy Express
SHN
good customer care .fast shipping !
Shingo Yokoyama
05 April 2018
DHL Express Worldwide
SY
選べる保証や、配送業者も選べて追跡も出来て、取り置きも対応でとても使いやすいと思います！
ALI HAKAMY
05 April 2018
DHL Express Worldwide
AH
very good service
Dror Mintz
05 April 2018
DHL Express Worldwide
DM
Good quick service and fair prices - have used them several times.
FAISAL ALSHIHRI
05 April 2018
DHL Express Worldwide
FA
Very good
Deniz Sezer
05 April 2018
DHL Express Worldwide
DS
Great Company! Great Service! Dont hesitate to do business with them
Jovanny Martinez
05 April 2018
DHL Express Worldwide
JM
Great company to deal with. Very satisfied!
Winsen Lie
04 April 2018
DHL Express Worldwide
WL
They handled my packages promptly and professionally. Shipment was neat and fast. Couldn't ask for better services!
Dellayana Syafri
04 April 2018
DHL Express Worldwide
DS
Excellent customer service, it's always a pleasure doing business with forward2me, many thanks guys.
SHO TSUBOTA
04 April 2018
DHL Express Worldwide
ST
Best service!!!
Super fast shipping!
I love those service!!
Super fast shipping!
I love those service!!
Georgios Lyronis
03 April 2018
DHL Express Worldwide
GL
Quick, fast, reliable services and excellent communication.
HITOSHI MASUMOTO
03 April 2018
DHL Express Worldwide
HM
サービスがシンプルに出来ていて初めてでも使いやすかった。
Commercial Invoice の支払いを間違えてしまったが問題はなく届きました。
商品が出荷されて届くまでに若干時間が掛かったので、forward2meにメールで確認しましたので届いてからの連絡がもう少し早いともっと安心できます。
Commercial Invoice の支払いを間違えてしまったが問題はなく届きました。
商品が出荷されて届くまでに若干時間が掛かったので、forward2meにメールで確認しましたので届いてからの連絡がもう少し早いともっと安心できます。
Caroline Camilleri
02 April 2018
DHL Express Worldwide
CC
I will definitely use this service again
Noura Alenezi
02 April 2018
DHL Express Worldwide
NA
Excellent service and very easy to use! It made shopping from the UK much convenient. Their shipment service is super fast! I would honestly recommend this to all my friends and family.
Ivano Voghera
02 April 2018
DHL Express Worldwide
IV
Ottimo servizio, puntuale
Sabine Mommerz
01 April 2018
DPD Classic
SM
Everything went smoothly.
Daryle Hardie
01 April 2018
DHL Express Worldwide
DH
I have had a 3 or 4 shipments from Forward2me to my Middle East address. All have been very prompt and professionally 'repacked' when requested. The continual shipping updates are also excellent
Jeremy Newman
01 April 2018
DHL Express Worldwide
JN
Forward2me is great! UK mail drivers were unfamiliar with their location and Forward2me staff made sure UK Mail found them and delivered my packages. Thank you guys!
Matthew Hills
30 March 2018
DHL Express Worldwide
MH
Quick, easy, reliable, highly recommended.
Chiedza Musekiwa
30 March 2018
DHL Express Worldwide
CM
Excellent communication, expedited shipping
Vera Brady
29 March 2018
DHL Economy Select
VB
Very prompt and professional service with great packaging for fragile items. Would highly recommend.
Chunting Chiu
28 March 2018
DHL Express Worldwide
CC
I was hesitant at first to try any of these forwarding services...but Forward2me was recommended by a friend...they are pretty quick with responding to inquiries...you choose which shipping is available...and once they receive my packages, I get an email letting me know they have my package and the contents of the package...and they ship once everything is verified...used the service a few times in the past few months and everything has been smooth.
Vladimir Igoshin
28 March 2018
DHL Economy Select
VI
Great deal! The parcel was shipped the same day after payment. Fast enough. It reached Poland in 3 days .
Anne Zeihen
28 March 2018
DHL Economy Select
AZ
The service was really fast and they were always very helpful if I had any questions.
Conan Yeoh
28 March 2018
DHL Express Worldwide
CY
Well I been forward my item to them for donkey of time and they take good care of my item and send to me. Willing to do deal with them again
Priya Hans
28 March 2018
DHL Express Worldwide
PH
very good CS and very prompt responses.
Alwyn Dimaano
27 March 2018
DHL Express Worldwide
AD
Recommend forward2me for their fast shipping!
Diego Frattaruolo
27 March 2018
DHL Economy Select
DF
They are the cheapest in the uk , they do a great job packaging and they ship back to you very quick , many shipping option (Dhl,Ups,Tnt), the customer service is professional and usually respond in less than 24h.
Charles Wiedebaum
27 March 2018
DHL Express Worldwide
CW
Hyvin toimii.
Jessica Almeida
27 March 2018
DHL Express Worldwide
JA
Great customer service and fast responses, willing to go the extra mile to help!
Jennifer Fring
27 March 2018
DHL Express Worldwide
JF
I have always gotten good customer service from Forward2Me! I will continue to use them for sure! The only improvement is a clear price structure to get more transparency about what I'm paying.
Alma Birna Bragadóttir
27 March 2018
DHL Express Worldwide
ABB
Excellent service, reliable and reasonable
Deon White
26 March 2018
DHL Express Worldwide
DW
This has opened up a whole new shopping experience for great service!
FENG WANG
26 March 2018
DHL Express Worldwide
FW
The service is very quick. Everything is clear.
Jocelyn
26 March 2018
DHL Express Worldwide
J
Great service, made it really easy. Would high recommend to everyone
Ronald
26 March 2018
DHL Economy Select
R
Great service, fast & affordable shipping!
Blanca Rodriguez
26 March 2018
DHL Express Worldwide
BR
Accurate description. I was hesitant to use this service but their service was right in the mark. Shipping was extremely quick and the rates are very fair.