Show your shopping addresses France Parcel Forwarding from €39.82 to United States of America
English Български Deutsch عربى Español 日本

Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.5 5

5
25.256531318854%
4
2.3921938936103%
3
0.98835379288637%
2
0.6924771797293%
1
2.1466792571608%
sitejabber
trustpilot
google
Based on 15885 reviews
Image
reviews of forward2me
Filter:
Clear
Unknown Country
DHL Express Worldwide
CB
The ordering process is very complicated and time consuming.. One needs to be very savvy with computers to be able to steer through the whole process of ordering. Similar services in the USA such as comgateway are so much more simplified and user friendly.
Unknown Country
DPD Air Classic
VC
Too expensive
Unknown Country
DHL Express Worldwide
VC
perfect at all
Unknown Country
UPS Express Saver
RS
100 100 400
Unknown Country
TNT Economy Express
MM
丁寧 迅速でとてのも良い。
しかし金額が若干高め。
Unknown Country
DHL Express Worldwide
VC
Easy to setup account and use; great service and avoids those sellers that inflate overseas shipping
Unknown Country
UPS Express Saver
VC
最低以外の何者でもありません
荷物は破損
高い
カスタマーの対応も悪い
forward2me
Hi,Thank you for providing us with your feedback however I'm sorry to hear that the goods in this shipment have been damaged. I know that this must be very disappointing for you especially that this was your first shipment with us.I see that my colleague has been in touch with you by email on 13th June to request some further information to submit a claim with the courier UPS however although this was over a week ago you have not responded to the email to provide the information required.I see on this occasion that UPS have admitted they are at fault for this shipment however we do require the requested information as soon as possible so we can submit the claim.Although we do package goods so they are safe and secure for international transit from time to time damages do occur and are out of our control. Once a package has been dispatched from our warehouse we are in the hands of the courier.We look forward to receivng this information soon so we can assist you further and hope this experience hasn't deterred you from using our services again as these kind of instances are very rare.Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
VC
Very prompt and courteous service - shipping is expensive for 2 small charms but such a wonderful way to buy from overseas when the merchant won't sell to the USA. Thank-you VERY much personal shopper and forward2me for offering the USA this service Would definitely buy again this way if I needed something from overseas!
Unknown Country
DHL Express Worldwide
VC
私はいつも利用してます。
対応が早くてとても良い。
Unknown Country
UPS Express Saver
PKJ
so far so good. very good customer care
Unknown Country
DHL Express Worldwide
VC
Fabulous experience. Absolutely 0 problems.
Unknown Country
UPS Express Saver
JM
We used the personal shopper service - it was super efficient, we got exactly what we wanted and the product was delivered in 2 days to HK.

If you are looking to order CBD products to HK, we 100% recommend using forward2me
Unknown Country
DHL Express Worldwide
VC
Great service and fast delivery
Unknown Country
DHL Express Worldwide
AA
Too expensive it will be my last time to ship with you m sorry
forward2me
Hi,Many thanks for sending over your feedback however I'm sorry to hear that you have found our services too expensive.I have taken a look at your shipment with us and can see that you shipped your goods as they had arrived with us, I'm not sure if you are aware that we do offer a combine and repack service to ensure our customers obtain the maximum value for shipping.Shipping fees for overseas shipments from the UK are generally calculated on the amount of space they take up rather than their actual weight (this is called the volumetric weight) this is especially the case when shipping by air, when retailers ship within the UK the shipping fees are often calculated on actual weight so they often ship in standard size boxes which can have lots of space wasted in them.Using the combine and repack service elimiates any wasted space, our team review your packages repack them as tightly and safely as possible for international shipping often reducing the volume (size of the package) to help save on shipping costs.Shipping fees also include the use of your forward2me address, the acceptance, processing, storage and preparation of all export documents for shipping.I hope based on this information you will consider using our services again, if you have any further questions at all please don't hesitate to get in touch with me at info@forward2me.com and I will be happy to assist you.Kind Regards,Tracy.
Unknown Country
DPD Air Express
DW
Good service
Unknown Country
DHL Express Worldwide
MH
Always fast and on time.. perfectly packaged.
Unknown Country
DHL Express Worldwide
VC
They are fast and secure and also they reply to people as quickly as possible
Unknown Country
DHL Economy Select
JA
Muito eficiente.
Unknown Country
DPD Classic
VC
Great service, fast delivery.
Unknown Country
DHL Express Worldwide
VC
Great service. But I wish they would offer cheaper options of shipping. The shipping cost was more than the cost of the products I bought to be shipped.
Unknown Country
DHL Economy Select
VC
Super convenient. I will definitely use it again
Unknown Country
DHL Express Worldwide
VC
Awesome assistance and understanding of your personal needs and requirements. They go the extra mile.
Unknown Country
DHL Express Worldwide
BS
Giving great service
Unknown Country
UPS Express Saver
forward2me
Hi,Many thanks for provding your feedback regarding your recent shipment with us.I'm pleased to hear that our customer service team was very friendly however sorry to hear the cost of shipping your item was more than expected.I have checked the package details and can see that although the parcel did only weigh 5 kg in actual weight the size of the package meant that the actual volume (the amount of space the package takes up in transit) actually worked out to be over 90 kg in volumetric weight. Therefore our couriers actually calculate the shipping fee on the volumetric weight of the parcel not the actual dead weight.For example if we shipped a package containing 10 books weighing 10 kg with a volumetric weight of 5 kg the shipping fee would be charged on the actual weight 10 kg whereas if we shipped a bag of feathers weighing 5 kg however with a volumetric weight of 20 kg the shipping fee would be charged on the volumetric weight in this instance.With regards to comaring the price for shipping with the bicycle company, many retailers sell shipping as a loss leader as they are making their living on selling the goods and do not rely on making money on shipping however our business is shipping so we need to ensure our costs for accepting, processing, storing and dispatching your goods are covered, these services are included within the shipping price charged.I hope this helps explain how our service works and how shipping costs are calculated by our couriers, however if you have any further questions please feel free to contact me at info@forward2me.com and I will be happy to answer any further questions you have.Kind Regards,Tracy.
R
The customer service is very friendly however the shipping service rates offered are extremely expensive. I have shipped an already assembled adult mountain bike from a supplier (Their business is selling bicycles so not shipping) for a quarter of the cost that forward2me charged me to ship a beanbag that weighed less than 5kgs.
Unknown Country
DHL Express Worldwide
KD
it was excellent! from the moment the parcel was delivered to forwarding, the timing was very fast. However DHL service for onward delivery was a problem.
Unknown Country
UPS Express Saver
RK
とても迅速に対応してくれました！
Unknown Country
DHL Express Worldwide
MA
The service was excellent. First time using a reshipper and it was a flawless, easy experience. Will definitely use again.
Unknown Country
DHL Express Worldwide
VC
Communication was excellent. Very quick and after deliver follow up. The experience was impressive!
Unknown Country
DHL Express Worldwide
CV
You receive what you expect, as simple as that!
Unknown Country
DHL Express Worldwide
CD
Excellent service. Pricing is wonderful with excellent turnaround
Unknown Country
DHL Express Worldwide
HA
thank you very much!
Unknown Country
DPD Air Express
GSL
Easy and fast
Unknown Country
DHL Express Worldwide
VC
Very Fast Service and Shipped package in boxing to protect my item. I have been using their services for several months and I have no complaints.
Unknown Country
DHL Express Worldwide
VC
Good service, quick follow through. Rates are usually competitive. Website could be better designed.
Unknown Country
DPD Classic
VC
Highly recommended!
Unknown Country
DHL Express Worldwide
AC
Alles was goed geregeld. De informatie was duidelijk en de updates tussentijds waren ook erg prettig.
Ze doen wat deze beloven, een aanrader !
Unknown Country
DHL Express Worldwide
VC
The service works great for those purchases you can't buy direct from the vendor or buyer. They have very fair pricing for items and delivery is almost instant. Thanks for your continued dedication on having these services available!
Unknown Country
DHL Economy Select
AP
f2m heeft ons gejholpen overtoliige voorraad terug te halen uit een amazon magazijn in de UK. Het werkt zeer eenvoudig en zodra amazon eindelijk eens je voorraad heeft opgestuurd krijg je bericht, dus prima service voor een redelijke prijs
Unknown Country
UPS Standard Single
VC
Although the service is very good and fast the post fee per kilo is not very clear. I am very happy I will sure recommend it
Unknown Country
UPS Express Saver
VC
Ordered a bike frame and forks and they both arrived in 3 days in the US! Frame was boxed and so were the forks (usually the frames I buy don’t come boxed). Communications was immediate or next business day. Better than most freight forwarders I’ve dealt with. Highly recommend!
Unknown Country
TNT Express Non-Docs
VC
True professionalism and dedication to the customers. I have used several times forward2me with only best experience and results.
Unknown Country
UPS Express Saver
AWT
Super easy and quick to use.
Unknown Country
DHL Express Worldwide
VC
Really happy with their service great site easy to use. Decent selection of choices for shipping providers. Hope to see an app one day.
Unknown Country
DHL Express Worldwide
VC
細かく丁寧なメール連絡で非常に安心して商品が到着するのを待つ事ができました。
次も続けて使わさせていただきたいです。
Unknown Country
TNT Economy Express
ML
Fast and good delivery!!
Unknown Country
DHL Express Worldwide
MA
fast and nice
Unknown Country
DHL Express Worldwide
VC
Timely processing and affordable forwarding. And above all excellent communication
Unknown Country
DHL Economy Select
JJ
I have saved hundreds of pounds over the years combing eBay purchases and shipping them with this service. Always smartly packaged and good pricing.
Unknown Country
DHL Express Worldwide
LT
I was a bit reluctant qr first to use this service.
But then I took the benefit of a doubt.. and it turned out pretty amazing.

The service was very fast.. I was soo amazed.
Thank you
Highly recommend.
Unknown Country
DHL Express Worldwide
TA
迅速な対応、完璧な梱包、良心的な価格、全てに良かったです。今後も利用します。
Help