Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Verified Customer
21 January 2020
DHL Express Worldwide
VC
Excellent experience, from the second I signed up, to the delivery. Not only impeccable, but very smart.
Verified Customer
20 January 2020
DHL Express Worldwide
VC
Very quick and easy
Verified Customer
20 January 2020
DHL Economy Select
VC
service en tout point parfait / all perfect
Verified Customer
20 January 2020
P2P TRAKPAK Worldwide
VC
Una opción útil, pero es caro. Sólo podría interesar para compras de precio alto.
Andrew Clarke
20 January 2020
DHL Express Worldwide
AC
Already signed up with another UK business ... now leave me alone.
Hi,I'm sorry to hear that you no longer wish to use our services.I believe you are unhappy that invoices have to be uploaded for proof of value before shipping due to you being based in Australia. Since July 2018 this has been a requirement set out for companies shipping goods to Australia who collect this tax on their behalf so I'm afraid we have no choice than to gather this information before shipping.We wish you all the very best for the future and if you ever require our services again please don't hesitate to get in touch.Many thanks,Kind Regards,Tracy.
Ian Reid
20 January 2020
DHL Express Worldwide
IR
I did not receive notification my parcel was at Preston until about a month when I received advice I would now be charged for storage.
On the freight options they were only air freight which was expensive and I did not require. How can you access the cheaper shipping freight?
On the freight options they were only air freight which was expensive and I did not require. How can you access the cheaper shipping freight?
Stephanie Reeder
19 January 2020
DHL Express Worldwide
SR
I was nervous to try a forwarding company but was quickly put at ease - tracking was immediately updated and shipped my way the very same day once it was received by them. Very fast response! Will definitely use again in the future
Verified Customer
18 January 2020
DHL Express Worldwide
VC
服务很棒，会跟朋友推荐
Verified Customer
17 January 2020
P2P TRAKPAK Worldwide
VC
Normally I choose DHL but this time I decided to go with cheaper option to receive from Fwd2Me to my home. That always gets 5 stars. Unfortunately this time around I chose a cheaper option (can’t even remember the choice I made), and even though it said it was tracked and 3-5 day delivery; it took waaay longer and was not trackable. That’s the reason I give 3 stars
Verified Customer
16 January 2020
DHL Express Worldwide
VC
Good service
Verified Customer
16 January 2020
DPD Classic
VC
This service is really great. Fast, very good communication, I was feeleing being safe all the time until received my package. Thanks.
Verified Customer
16 January 2020
P2P TRAKPAK Worldwide
VC
Great and fast service!
Verified Customer
16 January 2020
DHL Express Worldwide
VC
Always easy to deal with and quick to expedite my shipment.
Wei Aik Gun
16 January 2020
UPS Express Saver
WAG
Customer service A1
Joao Paulo Pires
16 January 2020
DHL Economy Select
JPP
Fast and trustworthy
Chris Enslin
13 January 2020
DHL Express Worldwide
CE
Very useful service. I can buy items in the UK and have them delivered to a UK address. The service gives prompt messages as to the status of the packages
as they arrive at the consolidation point. The couriers available for onward shipment
are all highly reputable and I have absolute satisfaction from using them.
I am highly satisfied with the whole Forward2me experience.
as they arrive at the consolidation point. The couriers available for onward shipment
are all highly reputable and I have absolute satisfaction from using them.
I am highly satisfied with the whole Forward2me experience.
Verified Customer
13 January 2020
DHL Express Worldwide
VC
They offer other soultion helpfull and fast
Verified Customer
13 January 2020
P2P TRAKPAK Worldwide
VC
It worked & I got my items in a reasonable amount of time. That said, it was extremely expensive!
Cátia Fortes
13 January 2020
DHL Economy Select
CF
Always a pleasure to use this company. Best price, fast deliveries.
Markus
11 January 2020
TNT Economy Express
M
Fast delivery and great customer support. Thanks Forward2me.
Verified Customer
10 January 2020
DHL Economy Select
VC
Good service but the prices could be less
Bruno Rafael Zampieri
10 January 2020
P2P TRAKPAK Worldwide
BRZ
ótimo cumpre o que promete
Mbanga Situmbeko
09 January 2020
TNT Economy Express
MS
I was trying it out in the beginning, now it's everything I talk about. Best service ever, I will do everything I can to help you grow in Botswana and throughout the region.
Hilary Candler
09 January 2020
DHL Economy Select
HC
Fantastic service and response to all the questions I had. I can't thank the forward2me team enough for all their efforts and help over the Christmas period.
Verified Customer
08 January 2020
P2P TRAKPAK Worldwide
VC
Ho usato questo servizio per la prima volta e mi sono trovata molto bene! Lo userò di nuovo sicuramente
Verified Customer
07 January 2020
UPS Express Saver
VC
Very happy with the website and communication. My multi-parcel shipment arrived bundled together-which was great. And it arrived so quickly. I would certainly recommend forward2me.
Verified Customer
07 January 2020
UPS Express Saver
VC
Upon getting a quotation, I had more than one option to transfer parcels to Seychelles. However after my parcel got to the warehouse, I only had one option which was the courier by UPS. In this case it was fine since I wanted express delivery. However I am somewhat concerned for future purchases. Especially if I want to opt for a cheaper option. The service was however great and very effecient. Good Job.
Syuichirou Masaki
07 January 2020
UPS Express Saver
SM
Transfer is quick and good.
Also, you should be able to choose a shipping company.
The postage should be advised by automatic calculation.
Also, you should be able to choose a shipping company.
The postage should be advised by automatic calculation.
Verified Customer
06 January 2020
DHL Express Worldwide
VC
Great service
Verified Customer
06 January 2020
DHL Express Worldwide
VC
An absolutely seamless experience! From start to finish, the forwarding process went super smoothly. It was easy to get my forwarding address, and when my package arrived at the Forward2Me facility, I was notified almost immediately. I selected a shipping service, and within hours, my package was processed and on its way to me!
Verified Customer
06 January 2020
DHL Express Worldwide
VC
迅速に対応していただき、安心して取引きができました。
運送会社から日本語のお知らせをいただけたことが良かったです。
運送会社から日本語のお知らせをいただけたことが良かったです。
Ivan Rosa
05 January 2020
DHL Express Worldwide
IR
First of all this is not a scam, nowadays with to many services it’s so difficult to find a reliable one and Forwrd2me match all expectations... big thanks to them.
Verified Customer
04 January 2020
DPD Classic
VC
Auch wenn meine Ware etwas schwierig zu versenden war: Hat im Endeffekt doch sehr gut geklappt - beeindruckend die rasche Kommunikation.
Dale Scott
03 January 2020
DHL Express Worldwide
DS
Great experience and really easy to use the only down side is the cost to get purchases to australia it cost me 33 pounds so almost $70 just to ship a cd
Verified Customer
03 January 2020
DHL Express Worldwide
VC
Efficient and great at keeping me updated constantly. The price is also very competitive. Excellent!
Joakim Engström
02 January 2020
DHL Express Worldwide
JE
Graham :) did an awesome job packaging.
Very well packaged by Graham :-).
Delivery was fast and painless.
Also did I say that Graham :-) did an excellent job.
Seriously though. My Pixel phone with case arrived very fast, and with no fuss.
Graham really did an amazing job.
Very well packaged by Graham :-).
Delivery was fast and painless.
Also did I say that Graham :-) did an excellent job.
Seriously though. My Pixel phone with case arrived very fast, and with no fuss.
Graham really did an amazing job.
Unverified Customer
01 January 2020
Unknown Shipment Details
Excellent service. I've used forward2me many times and they've never let me down.
Nigel Howarth
01 January 2020
DHL Express Worldwide
NH
Excellent service. I've used forward2me many times and they've never let me down.
Verified Customer
01 January 2020
DHL Express Worldwide
VC
O serviço é bom. Sim recomendaria a outra pessoa.
Shalu Tandon
31 December 2019
TNT Economy Express
ST
Very easy service and good communication.
Nabeel AbdulAzeem
29 December 2019
DHL Express Worldwide
NA
Responsive, following to problematic orders, trustful with money related issues, fast return services
Verified Customer
27 December 2019
DHL Express Worldwide
VC
Forward2Me has been helpful with forwarding my UK items safe and sound to my US address in a timely manner. Looking forward to continuing the service in the future
Verified Customer
27 December 2019
TNT Economy Express
VC
Goes super fast and they are 110% to provide good service.
Elmarie elmariebasson@gmail.com
27 December 2019
DHL Express Worldwide
EE
Professional and punctual service.
Verified Customer
27 December 2019
DHL Express Worldwide
VC
Very quick as always! The best service you can get!
Cassie Moreno
27 December 2019
DHL Express Worldwide
CM
The best forwarding service I have ever used! Extremely reliable and easy to use. I don’t know what I would do without this service!
Abutalib Alameer
26 December 2019
DHL Express Worldwide
AA
Very fast shipping . Attractive well designed dashboard for my locker . Thanks .
Verified Customer
26 December 2019
DHL Express Worldwide
VC
Very smooth!
Verified Customer
26 December 2019
DHL Economy Select
VC
Wayyy to expensive, not worth it!
Hi,Many thanks for reviewing our services however I'm sorry to hear that you have found the cost of shipping expensive. I think I see the issue that you were expecting two orders from two separate retailers however due to one of the retailers sending your goods in two separate packages you thought that the two separate orders had arrived and you shipped them.Unfortunately it appears that the first two packages had arrived from Boots and your TX Maxx order only arrived the following day so you then had to ship the TX Maxx order separately increasing your overall cost of shipping.I do understand this must be very frustrating for you however when packages are booked to customers accounts we do provide the sender name and the tracking number for the delivery where we are able to do so. I'm sorry if you missed this information on your account before shipping.If all three packages had arrived and shipped together, this would have been more cost effective for you. We do also offer a combine and repack service at a cost of £2 per parcel. This services ensures that your packages are repacked as efficiently as possible to ensure you receive the maximum value for shipping.I hope this information helps you going forward so you receive the best value when shipping.If you have any further questions regarding the best possible options for shipping please don't hesitate to get in touch with our Customer Care team at info@forward2me.com.Kind Regards,Tracy.
Alif Widyo Widodo
25 December 2019
DHL Express Worldwide
AWW
very good service from the beginning of my goods received to delivery. Although there is a time difference between Indonesia and the UK, the response is very good and fast. What is unfortunate is only the payment method, I can not use paypal, credit card check out never works, even though my credit card has never had a problem either on ebay or amazon. bank transfers are very long and the costs are bigger, I hope you improve the payment methods that are easier for overseas customers. I hope you let me know if paypal and ease of checking out credit cards have been fixed