Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Mackelia W
10 September 2024
DHL Express Worldwide
MW
This was my first time shipping with Forward2Me, and they sure won my heart! I was really impressed with the delivery time. I would definitely recommend.
Yee A
10 September 2024
DHL Express Worldwide
YA
Very happy with the overall handling of the package and service.
Unverified Customer
09 September 2024
Unknown Shipment Details
I was worried about using them after reading some bad reviews but honestly I can’t believe how easy it was and how good it was!! I bought some plastic figures from AliExpress they wouldn’t ship to UK so I used forward2me to buy them … they processed my parcel at their US delivery warehouse within like an hour of receiving my parcel ! And I was then able to choose which delivery I wanted from their US warehouse to me in the UK … I chose the cheapest option which was £10 and thought it’d take weeks to get here but it only took about a week or so if that to arrive from them !! … I’ll be using them again that’s for sure :)
Unverified Customer
09 September 2024
Unknown Shipment Details
Amazing customer service by Jane and Windy. Grateful for the support I got
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane and Windy❤️
Unverified Customer
09 September 2024
Unknown Shipment Details
REGILYN helped me and gave me all the answers i needed, and was really sweet! They always help you out with everything and are so nice!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Windy ❤️
Unverified Customer
09 September 2024
Unknown Shipment Details
They check your private packages!! They open them without permission, and then may decide not to send them to you anyway... I got a sample for discount voucher cards for my company (2 empty blank cards with our company logo). The forward2me people decided these must be some super secret and dangerous official ID cards, and they refused to deliver them EVEN after opening them and seeing 2 blank plastic cards with a logo. The customer service was some external service in Asia that had no idea what my order was. Arbitrary, inefficient, and lacking common sense. Stay away from this service, especially the UK one!!
Thank you for your feedback.
We open all incoming packages at our facilities, as stated in our terms. As the exporter of record, we must declare the contents of each shipment. Unlike postal letters, which have specific regulations in some countries, we do not offer letter forwarding services.
We do not ship company identification cards. The cards you sent were mistakenly categorized as official identification documents by our team, due to frequent issues with fraudulent documents. This error was specific to the UK warehouse and has since been addressed with feedback and process improvements.
All customer service representatives are full-time forward2me employees who undergo extensive training. We operate 24/7, and our support ratings are among the best in the industry. We do have facilities in Asia, though their relevance to this issue may not be clear.
We acknowledge the mistake in handling your goods and have returned them to the original retailer for a refund. We apologize for the inconvenience caused.
Best regards,
Lee Butler
CEO
We open all incoming packages at our facilities, as stated in our terms. As the exporter of record, we must declare the contents of each shipment. Unlike postal letters, which have specific regulations in some countries, we do not offer letter forwarding services.
We do not ship company identification cards. The cards you sent were mistakenly categorized as official identification documents by our team, due to frequent issues with fraudulent documents. This error was specific to the UK warehouse and has since been addressed with feedback and process improvements.
All customer service representatives are full-time forward2me employees who undergo extensive training. We operate 24/7, and our support ratings are among the best in the industry. We do have facilities in Asia, though their relevance to this issue may not be clear.
We acknowledge the mistake in handling your goods and have returned them to the original retailer for a refund. We apologize for the inconvenience caused.
Best regards,
Lee Butler
CEO
Unverified Customer
09 September 2024
Unknown Shipment Details
Tragedy! I decided to order a Harrods advent calendar, which unfortunately isn’t shipped to the European Union, so I used forward2me. According to the calculator on their website, the shipping was supposed to cost me around £25, so I went ahead with it. How naive of me! The package arrived at their facility, and they priced the shipping at... over £155! I had to pay £155 for shipping a package worth £250. Sending a similar package from the UK to Poland costs at most £20. Scammers preying on people's naivety. I definitely don't recommend them, stay far away!
Hi Godat,
Thanks for the feedback.
I want to assure you that we have a free return-to-sender policy specifically designed for situations like this, so you won’t incur any additional costs.
Advent Calendards often contains perfume, perfumes are typically classified as dangerous goods due to their flammable nature. They often contain alcohol and other volatile compounds, which can pose risks during transportation.
There are surcharges applied for shipping these types of goods with DHL and we have no control over this fee. For a list of DHL surcharges please visit their website; http://www.dhl.co.uk/en/express/shipping/shipping_advice/surcharges.html
We understand how challenging handling calendars can be, especially considering their unique packaging and potential for complications. We're currently exploring the best ways to manage these situations.
To better inform our customers, we're planning to create an article on our website. This will highlight the variety of cool calendars we offer, provide insights into the complexities of handling them, and detail any potential costs involved. We hope this will help you and other customers understand the process better and make informed decisions.
Many thanks,
Forward2me
Thanks for the feedback.
I want to assure you that we have a free return-to-sender policy specifically designed for situations like this, so you won’t incur any additional costs.
Advent Calendards often contains perfume, perfumes are typically classified as dangerous goods due to their flammable nature. They often contain alcohol and other volatile compounds, which can pose risks during transportation.
There are surcharges applied for shipping these types of goods with DHL and we have no control over this fee. For a list of DHL surcharges please visit their website; http://www.dhl.co.uk/en/express/shipping/shipping_advice/surcharges.html
We understand how challenging handling calendars can be, especially considering their unique packaging and potential for complications. We're currently exploring the best ways to manage these situations.
To better inform our customers, we're planning to create an article on our website. This will highlight the variety of cool calendars we offer, provide insights into the complexities of handling them, and detail any potential costs involved. We hope this will help you and other customers understand the process better and make informed decisions.
Many thanks,
Forward2me
Clayton F
09 September 2024
FedEx International Economy
CF
Once again Forward2Me exceeds customer expectations in every way!
Any concerns or questions I had with my packages were dealt with in a pleasant manner and cannot find fault anywhere really. 10/10
Any concerns or questions I had with my packages were dealt with in a pleasant manner and cannot find fault anywhere really. 10/10
Michael G
09 September 2024
DHL Express Worldwide
MG
Excellent, speedy. A little confusing at first to understand what options to select. But after that it was amazing experiance.
Unverified Customer
09 September 2024
Unknown Shipment Details
REGILYN from forward2me Customer Service was able to solve the problem with my package.
Thank you
Thank you
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Regilyn❤️
Unverified Customer
08 September 2024
Unknown Shipment Details
I had the pleasure of speaking with Jane , and I couldn't be happier with the assistance she provided. She answered all my questions thoroughly and made sure I felt comfortable with the information.
Jane's friendly and approachable demeanor made the process so much easier, and she was genuinely interested in making sure that all my questions were answered . I left the conversation feeling informed and valued. Thank you, Jane, for your exceptional service
Jane's friendly and approachable demeanor made the process so much easier, and she was genuinely interested in making sure that all my questions were answered . I left the conversation feeling informed and valued. Thank you, Jane, for your exceptional service
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️
Unverified Customer
08 September 2024
Unknown Shipment Details
I wish the account verification was done at the beginning so I wouldn't have to wait for it. I was in urgent need of the materials for my company. But good thing they have a very good customer service who is always replying to my emails.
Unverified Customer
08 September 2024
Unknown Shipment Details
I had the pleasure of speaking with Jane, and I couldn't be happier with the assistance she provided. She answered all my questions thoroughly and made sure I felt comfortable with the information.
Jane's friendly and approachable demeanor made the process so much easier, and she was genuinely interested in making sure that all my questions were answered. I left the conversation feeling informed and valued. Thank you, Jane, for your exceptional service.
Jane's friendly and approachable demeanor made the process so much easier, and she was genuinely interested in making sure that all my questions were answered. I left the conversation feeling informed and valued. Thank you, Jane, for your exceptional service.
Unverified Customer
07 September 2024
Unknown Shipment Details
Plaudits to the brilliant JOYCE of UK Warehouse location who was relentless in her efforts to address complex issues relating to shipment protocols. Her effectiveness in resolving issues and preventing recurrence of problems only prove a proactive mindset on her part. Forward2Me is a well- oiled machine and Joyce's professionalism is an invaluable asset to boot.
Unverified Customer
06 September 2024
Unknown Shipment Details
Forward2me was very fast in shipping and Nica from the support team was very kind and helpful.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Johannes
06 September 2024
DHL Express Worldwide
J
Offers only one delivery Option to destination outside UK and repacking Consumes a couple of days. DHL delivery was ridiculously expensive with 77€!
Thanks for the feedback Johannes.
From the UK to Germany we currently have 9 different shipping options from companies including DPD, UPS, FedEx and DHL. Each of these services has restrictions on what you can ship, including things like limits on value, size or weight, or the type of goods.
Unfortunately your shipment contained a type of Dangerous Goods. From your perspective that might not make sense as you were only shipping hair care products. We don't make these rules but we are forced to work within them. At forward2me we are fully qualified to ship dangerous goods from all of our locations but many courier services don't allow dangerous goods on their networks owing to the additional burden of special packaging, special handling and additional paperwork. This is why you only see one shipping option - that is the only option currently available to us for that type of goods from the UK to Germany.
I agree with you, the shipping price is high. Unfortunately this is outside our control. The cheaper services have the most restrictions - including not allowing Dangerous Good - that is how they keep their costs low. In addition to being limited to more premium services, substantial additional fees are applied for handling dangerous goods. At forward2me we do not charge anything extra, we just pass those fees straight through from the courier.
This is a frustrating situation even for forward2me but I would like to reassure you that we are continually pressing the couriers to reduce these fees and we are working hard to provide more shipping options in every type of situation.
I do hope you find these details useful and if you wish to discuss further please contact our customer team.
Lee Butler
CEO
From the UK to Germany we currently have 9 different shipping options from companies including DPD, UPS, FedEx and DHL. Each of these services has restrictions on what you can ship, including things like limits on value, size or weight, or the type of goods.
Unfortunately your shipment contained a type of Dangerous Goods. From your perspective that might not make sense as you were only shipping hair care products. We don't make these rules but we are forced to work within them. At forward2me we are fully qualified to ship dangerous goods from all of our locations but many courier services don't allow dangerous goods on their networks owing to the additional burden of special packaging, special handling and additional paperwork. This is why you only see one shipping option - that is the only option currently available to us for that type of goods from the UK to Germany.
I agree with you, the shipping price is high. Unfortunately this is outside our control. The cheaper services have the most restrictions - including not allowing Dangerous Good - that is how they keep their costs low. In addition to being limited to more premium services, substantial additional fees are applied for handling dangerous goods. At forward2me we do not charge anything extra, we just pass those fees straight through from the courier.
This is a frustrating situation even for forward2me but I would like to reassure you that we are continually pressing the couriers to reduce these fees and we are working hard to provide more shipping options in every type of situation.
I do hope you find these details useful and if you wish to discuss further please contact our customer team.
Lee Butler
CEO
Unverified Customer
06 September 2024
Unknown Shipment Details
I recently used forward2me and had a great experience, thanks to Regilyn from the customer experience team. She was extremely helpful in addressing all my concerns and made everything easy.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Regilyn❤️
Unverified Customer
06 September 2024
Unknown Shipment Details
This company was very helpful and quick is shipping my package internationally, while also communicating with me regarding any updates or issues
customer
06 September 2024
UPS Express Saver
C
I’ve been choosing you guys for two years and will continue to do so! Trustworthy and fast forward!
Unverified Customer
06 September 2024
Unknown Shipment Details
I am working on forward2 me company it's very best service for every person who want to do fast and safe business I am really satisfied and I am regular customer
Alina B
06 September 2024
DHL Economy Select
AB
A mostly convenient experience. Only drawback was that they didn't supply DHL with the fact that VAT had already been paid.
GW
06 September 2024
DHL Economy Select
G
I recently purchased an item from eBay that didn’t offer delivery to my country, so I started looking for freight forwarders online. After reading positive reviews on Trustpilot, I decided to try forward2me, and I’m glad I did! The process was incredibly smooth—after using the UK address provided by forward2me, my item was delivered to them and then forwarded to my country without any issues. The platform is easy to navigate, and I appreciated how streamlined everything was, from the initial purchase to the final delivery. The best part is the timely notifications at every step, ensuring I was always informed about what to do next. My shipment arrived on time, just as promised. Highly recommended!
Unverified Customer
06 September 2024
Unknown Shipment Details
Nica from the support centre of the Germany warehouse was GREAT, constantly keeping me updated and in the end solving my issue (damaged products) in the best possible way for me!! I'm really satisfied of her support, but I can't say the same of the Forward2Me shipping.
Hi Acchikan,
Thank you so much for your kind words about Nica! We're hapy to hear that she provided excellent support and helped resolve your issue with the damaged products. I'll be sure to pass along your compliments to her—she will be delighted to hear that her efforts made such a positive impact.
We also appreciate your honesty regarding the shipping experience. We’re always looking to improve our services, and your feedback helps us identify areas where we can enhance the overall process.
Many thanks,
Forward2me
Thank you so much for your kind words about Nica! We're hapy to hear that she provided excellent support and helped resolve your issue with the damaged products. I'll be sure to pass along your compliments to her—she will be delighted to hear that her efforts made such a positive impact.
We also appreciate your honesty regarding the shipping experience. We’re always looking to improve our services, and your feedback helps us identify areas where we can enhance the overall process.
Many thanks,
Forward2me
Unverified Customer
06 September 2024
Unknown Shipment Details
I recently used forward2me and had a great experience, thanks to Regilyn from the customer experience team. She was extremely helpful in addressing all my concerns and made everything easy.
Unverified Customer
05 September 2024
Unknown Shipment Details
Nica from the support centre of the Germany warehouse was GREAT, constantly keeping me updated and in the end solving my issue (damaged products) in the best possible way for me! I'm really satisfied of her support, but I can't say the same of the Forward2Me shipping.
Unverified Customer
05 September 2024
Unknown Shipment Details
Great forwaring service to ship packages from the USA to the Netherlands for retailers that don't ship outside of the USA. Also really nice to save on shipping costs by combining packages. Customer service is friendly and responses quick. I got helped by Aimee from the USA warehouse who updated me on the tracking system of USPS and also was quick to inform me personally (before I received the automated message that a package has arrived) that my awaited package did arrive.
Many thanks for the 5 star review. 😊
Unverified Customer
05 September 2024
Unknown Shipment Details
Very helpful guidance through the shipment from Joyce at the customer support.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️
Unverified Customer
05 September 2024
Unknown Shipment Details
Total scam do not make business with them ever.
Hi,
I'm sorry to hear that you feel this way about our service. We take all feedback seriously and would like the opportunity to better understand what went wrong so we can address your concerns.
We attempted to locate your account using the provided name but were unable to do so. We would like to investigate the issues further. Please email us at info@forward2me.com attention to "Aimee”.
Many thanks,
Forward2me
I'm sorry to hear that you feel this way about our service. We take all feedback seriously and would like the opportunity to better understand what went wrong so we can address your concerns.
We attempted to locate your account using the provided name but were unable to do so. We would like to investigate the issues further. Please email us at info@forward2me.com attention to "Aimee”.
Many thanks,
Forward2me
Unverified Customer
05 September 2024
Unknown Shipment Details
I'm editing my review because they solved my issue "kinda", they didn't charge me for my package that got returned.
Thanks for the feedback Rodrigo. I will try to address the two key points -
1. We were unable to recall your shipment after you sent it. This is absolutely correct, we were unable to recall it. You paid GBP 9.99 for the cheapest shipping service available - indeed it is so cheap we sell it at a loss. That particular shipping service is untracked from the moment it leaves our warehouse. Once it has left, it is impossible for anyone to intercept it, recall it or do anything at all - this applies to forward2me, customs, the police and the Almighty. For this reason we do provide a warning when people select it - possibly you clicked to proceed without reading the text.
We maintain the service in order to provide a low cost option for people shipping low value goods when they are unconcerned with tracking or delivery times. If you need to track or recall your package, or speak to someone in customer service (all impossible with untracked shipping), I would strongly recommend paying a little more for a different service.
2. We declared the value of the shipping on the commercial invoice / CN23. Again, you are totally correct, we did declare the shipping. We declared two things on the document - first GBP 10 for the included video game and second, GBP 9.99 for the shipping. Given the 60% duty rate on low value goods in Brazil, the additional costs should have been approx. GBP 6.00. If you feel this is too much, it is best to take it up with your local customs office in Sao Paulo.
We are legally bound to declare the value of both the goods and the shipping. If we do not, we risk delays, fines and additional charges for us and our customers. Some forwarding companies do declare shipping at zero and sometimes they can get away with it but it is a dangerous game that can dramatically backfire because every customs officer in every country of the world knows the trick! forward2me has very large discounts on international shipping rates. If you have paid $100 to forward2me in shipping that means the underlying service with FedEx, DHL or UPS would be around $500 for a person without an account. If forward2me declares shipping as zero value or gift, the customs agent will often go online to find the list price of the shipping service and calculate the duty based on the $500 list price - they don't care that you really paid $100 and then tried to not declare $100. In the case of someone in Brazil with 60% duty, that is the difference between $60 duty on $100 actual shipping cost vs. $300 duty on $500 list shipping price. Generally speaking it is not worth the risk to most customers.
Thanks,
Lee Butler
CEO
1. We were unable to recall your shipment after you sent it. This is absolutely correct, we were unable to recall it. You paid GBP 9.99 for the cheapest shipping service available - indeed it is so cheap we sell it at a loss. That particular shipping service is untracked from the moment it leaves our warehouse. Once it has left, it is impossible for anyone to intercept it, recall it or do anything at all - this applies to forward2me, customs, the police and the Almighty. For this reason we do provide a warning when people select it - possibly you clicked to proceed without reading the text.
We maintain the service in order to provide a low cost option for people shipping low value goods when they are unconcerned with tracking or delivery times. If you need to track or recall your package, or speak to someone in customer service (all impossible with untracked shipping), I would strongly recommend paying a little more for a different service.
2. We declared the value of the shipping on the commercial invoice / CN23. Again, you are totally correct, we did declare the shipping. We declared two things on the document - first GBP 10 for the included video game and second, GBP 9.99 for the shipping. Given the 60% duty rate on low value goods in Brazil, the additional costs should have been approx. GBP 6.00. If you feel this is too much, it is best to take it up with your local customs office in Sao Paulo.
We are legally bound to declare the value of both the goods and the shipping. If we do not, we risk delays, fines and additional charges for us and our customers. Some forwarding companies do declare shipping at zero and sometimes they can get away with it but it is a dangerous game that can dramatically backfire because every customs officer in every country of the world knows the trick! forward2me has very large discounts on international shipping rates. If you have paid $100 to forward2me in shipping that means the underlying service with FedEx, DHL or UPS would be around $500 for a person without an account. If forward2me declares shipping as zero value or gift, the customs agent will often go online to find the list price of the shipping service and calculate the duty based on the $500 list price - they don't care that you really paid $100 and then tried to not declare $100. In the case of someone in Brazil with 60% duty, that is the difference between $60 duty on $100 actual shipping cost vs. $300 duty on $500 list shipping price. Generally speaking it is not worth the risk to most customers.
Thanks,
Lee Butler
CEO
Unverified Customer
05 September 2024
Unknown Shipment Details
Great service, Fast Forward and Cost effective Shipping from US to EU. Super Impressed. Good online website to, for me to manage arrival and forwarding of parcels.
Unverified Customer
05 September 2024
Unknown Shipment Details
Do not make business with this company, they will screw you over just like they did with me, they are so retarded they displayed the shipping cost on the invoice, now I have to pay double what I was planning to, in taxes, asked for help and their good for nothing staff didn't do anything to help me, talk about being useless. I hope this company goes bankrupt.
Shaun S
05 September 2024
DHL Express Worldwide
SS
I've shipped from multiple countries around the world and have purchased from many online stores in the UK, all of which were less than a third of the cost. When payment was due after being made to pay for repackaging (which was actually very good) the price went up over 20% which was already high. They also charged me for multiple items instead of one, after notifying them about this they said they would change that which the did back to single item but price remained the same.
I will never use them again and recommend you don't either
I will never use them again and recommend you don't either
Hi Shaun,
Thank you for taking the time to share your feedback.
We understand your concerns regarding shipping costs. Since you're shipping perfumes or fragrances, there are additional surcharges applied by DHL. These products are classified as dangerous goods due to their chemical composition, often containing flammable ingredients like alcohol. To ensure safe transportation, strict regulations are in place, and surcharges are applied when shipping such items with DHL. For more details, you can check the list of surcharges on the DHL website http://www.dhl.co.uk/en/express/shipping/shipping_advice/surcharges.html.
Since you're shipping to Australia, we also need to charge the 10% GST (Goods and Services Tax). This applies to all goods valued at $1000 AUD or less, as well as on the shipping service itself. For goods over $1000, GST is charged upon import. If you're a registered Australian business with GST approval, you can add your account details to your Forward2me profile to avoid being charged for GST on shipping.
We hope this clears things up!
Many thanks,
Forward2me
Thank you for taking the time to share your feedback.
We understand your concerns regarding shipping costs. Since you're shipping perfumes or fragrances, there are additional surcharges applied by DHL. These products are classified as dangerous goods due to their chemical composition, often containing flammable ingredients like alcohol. To ensure safe transportation, strict regulations are in place, and surcharges are applied when shipping such items with DHL. For more details, you can check the list of surcharges on the DHL website http://www.dhl.co.uk/en/express/shipping/shipping_advice/surcharges.html.
Since you're shipping to Australia, we also need to charge the 10% GST (Goods and Services Tax). This applies to all goods valued at $1000 AUD or less, as well as on the shipping service itself. For goods over $1000, GST is charged upon import. If you're a registered Australian business with GST approval, you can add your account details to your Forward2me profile to avoid being charged for GST on shipping.
We hope this clears things up!
Many thanks,
Forward2me
Unverified Customer
04 September 2024
Unknown Shipment Details
Needed a specific Adidas product that was only available in the UK and Adidas would not ship this item to the USA. Forward2me UK was perfect throughout all the easy steps to procure my items and Regilyn was especially helpful with all my questions. Will definitely use their service again in the future.
Many thanks for the 5 star review for Regilyn❤️
B.V.
04 September 2024
DHL Express Worldwide
B
Package was received quickly when shipped to the UK address--they repackaged and shipped out to me quickly, too!
Many thanks for the 5 star review. 😊
Unverified Customer
04 September 2024
Unknown Shipment Details
I HAD A VERY POSITIVE EXPERIENCE WITH THE AGENT NICA FROM FORWARD2ME.COM
I RECEIVED A FAST AND PRAISEWORTHY SERVICE!
GIULIANO LO IACONO
I RECEIVED A FAST AND PRAISEWORTHY SERVICE!
GIULIANO LO IACONO
Many thanks for the 5 star review for Nica❤️
Adrian Hales
03 September 2024
UPS Standard Single
AH
A simple way to get deliveries to the UK from companies within the EU that don't ship here post Brexit. Quick and easy to use and very efficient with all your customs fees paid before the item is delivered. Useful to be able to 'bundle' orders into one box to reduce costs. Have also used for a package from the USA which was actually quicker than from the EU!
Unverified Customer
02 September 2024
Unknown Shipment Details
Excellent transaction and Excellent communication! Will use again and highly recommended!
Unverified Customer
02 September 2024
Unknown Shipment Details
My second time using Forward2me and im more than happy with the service i received.
The service from the UK warehouse is great from staff working at the warehouse to Joyce and Jane at customer service who kept me updated and was quick to assist when i had any questions.
Thanks for quick and efficient service guys!
The service from the UK warehouse is great from staff working at the warehouse to Joyce and Jane at customer service who kept me updated and was quick to assist when i had any questions.
Thanks for quick and efficient service guys!
Many thanks for the 5 star review for Joyce and Jane ❤️
Unverified Customer
01 September 2024
Unknown Shipment Details
Joyce was a great help. She kindly responded to my request and resolved it quickly. Many thanks to her and the Forward2me UK team!
Many thanks for the 5 star review for Joyce❤️
Unverified Customer
01 September 2024
Unknown Shipment Details
Joyce was great, responsive and helpful
Many thanks for the 5 star review for Joyce❤️
Unverified Customer
01 September 2024
Unknown Shipment Details
There were a few things I didn't understand and when I asked questions they were answered very thoroughly.
Thanks to Julie for responding!
Thanks to Julie for responding!
Unverified Customer
31 August 2024
Unknown Shipment Details
Joyce was great, provided step by step instructions for my query, resolved in a matter of minutes.
Great service.
Great service.
Unverified Customer
31 August 2024
Unknown Shipment Details
Joyce in the Germany warehouse location was very prompt and helpful. Excellent customer service.
Many thanks for the 5 star review for Joyce❤️
Unverified Customer
31 August 2024
Unknown Shipment Details
Tutto liscio come l'olio.
Pacco arrivato nei tempi stabiliti in base al tipo di servizio scelto.
Supporto estremamente disponibile e responsivo.
Sicuramente un servizio altamente consigliato.
Many thanks to Joyce that has my back for every request/doubt.
Pacco arrivato nei tempi stabiliti in base al tipo di servizio scelto.
Supporto estremamente disponibile e responsivo.
Sicuramente un servizio altamente consigliato.
Many thanks to Joyce that has my back for every request/doubt.
Many thanks for the 5 star review for Joyce❤️
Petr H
31 August 2024
UPS Standard Single
PH
I had to pay the delivery on your website. And I had to pay while it arrived
Unverified Customer
31 August 2024
Unknown Shipment Details
I have a good experience with this company. Amazing support, good and quick comunication. Package arrived in good conditions (U.S). My support buddy was Joyce.
Many thanks for the 5 star review for Joyce❤️
Unverified Customer
30 August 2024
Unknown Shipment Details
I have a good experience with this company. Amazing support, good and quick comunication. Package arrived in good conditions (U.S). My support buddy was Joyce.
Unverified Customer
30 August 2024
Unknown Shipment Details
Windy from froward2me was prompt and AMAZING!
Many thanks for the 5 star review for Windy. ❤️
Unverified Customer
30 August 2024
Unknown Shipment Details
Query dealt with quickly, Regilyn very helpful!
Many thanks for the 5 star review for Regilyn❤️
Unverified Customer
30 August 2024
Unknown Shipment Details
Windy was great! Super responsive and found a solution to a problem that emerged with a couple of my deliveries. Thank you!
Many thanks for the 5 star review for Windy. ❤️