Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Sarah Rahman
19 January 2022
DHL Express Worldwide
SR
Forward2me service have been very good. I have been using their service for 1 year now. The service are fast, accurate and reliable. The shipping fees have also been reasonable. I will continue using their services for my many packages to come
Unverified Customer
19 January 2022
Unknown Shipment Details
I was duly surprised at the efficiency , friendly and super fast service. No hidden costs. Thumbs up to those at forward2me
Azhari Sulaiman
19 January 2022
FedEx International Economy
AS
I was duly surprised at the efficiency, friendly and super fast service. No hidden costs. Thumbs up to those at forward2me
Verified Customer
18 January 2022
FedEx International Economy
VC
Very easy to use, very good service.
Verified Customer
18 January 2022
DHL Express Worldwide
VC
They did well. I would use them again.
Preben Mejer
18 January 2022
DHL Economy Select
PM
Excellent service, easy to use
Verified Customer
18 January 2022
DHL Express Worldwide
VC
Excellent response time in resolving the query
Essam Albalawi
17 January 2022
DHL Express Worldwide
EA
Good shipping company and good amount with perfect packaging
Verified Customer
17 January 2022
DHL Economy Select
VC
Very helpful service and staff
Laszlo Tokaji
17 January 2022
DHL Express Worldwide
LT
Non Plus Ultra! Fast shipping!
Adel Hameed
17 January 2022
FedEx International Economy
AH
100% 100% a
Verified Customer
16 January 2022
DHL Express Worldwide
VC
Reliable, easy to use services. Competitively priced. Outstanding repacking service by Simon.
Michael Aftandilian
16 January 2022
FedEx Connect
MA
one of the top 5 business that i have ever dealt with
Verified Customer
16 January 2022
DHL Domestic Express
VC
Fehlende Kenntnis der Warencodierungen für Versand in die EU
Verified Customer
16 January 2022
UPS Express Saver
VC
Items arrived super fast and as promised. No issues, good and reliable package forwarding service.
Rose Phillips
15 January 2022
FedEx International Economy
RP
Fast and friendly service door to door - will definitely use again ?
Isabelle Phillips
15 January 2022
DHL Express Worldwide
IP
I was very apprehensive to use this service because I had no experience with it and saw no reviews from the USA. I still signed up, but couldn't see my parcel after it had been delivered. When I contacted them through Whatsapp their reply was immediate and professional. Honestly, they went above and beyond to forward my merchandise as soon as possible. Do not hesitate to use forward2me, it's super fast, inexpensive and safe. A heartfelt THANK YOU to Hailey who provided exceptional service.
Rose-Marie
15 January 2022
DHL Express Worldwide
R
Awesome service to get those things that u just can’t buy in Australia staff always answer any ?s via phone or live chat quick easy awesome service
Tony Wellard
15 January 2022
TNT Express Non-Docs
TW
You should be taking pics of the items received as they do in the US. The descriptions you give are inadequate.
Verified Customer
15 January 2022
DHL Express Worldwide
VC
Incredible service. 10/10!!!
Verified Customer
15 January 2022
DHL Express Worldwide
VC
Purchased 11 items in under a month, they got them all and quickly repacked and shipped them out! Will continue to use this service :D
Verified Customer
14 January 2022
FedEx International Priority
VC
Worked out fantastic for product purchase that seller would not ship to US.
Verified Customer
14 January 2022
FedEx International Economy
VC
My observation about the site is difficult to understand is not easy. I hope to facilitate the program for customers. Shipping prices, I think, are sometimes exaggerated, not always the transaction and communication is excellent
Verified Customer
14 January 2022
FedEx International Economy
VC
とーっても良いです。
梱包も良いし、速い。
あとはもう少し価格が安いともっと嬉しいです。
梱包も良いし、速い。
あとはもう少し価格が安いともっと嬉しいです。
Verified Customer
14 January 2022
UPS Economy
VC
Very easy to use, was a bit skeptical at first but delivered quickly and without any issue
Miguel Angel Bueno Carrasco
13 January 2022
DHL Economy Select
MAB
Fast and reliable service
Jordan F
13 January 2022
FedEx International Priority
JF
It was my first time working with F2m but definitely not last time!
Also that they give you the choice witch service (Package delivery) you wana use is very nice!
Also that they give you the choice witch service (Package delivery) you wana use is very nice!
Verified Customer
13 January 2022
FedEx International Economy
VC
Goods arrived bed in a timely manner. Easy interface.
Rozie Md Zaki
13 January 2022
FedEx International Economy
RMZ
Great service, reliable and very fast!
abeer algamili
13 January 2022
DHL Express Worldwide
AA
it was great
M Scott
12 January 2022
DHL Express Worldwide
MS
I have been so impressed with Forward2Me, as they have delivered on all their promises, quite literally. When dealing with companies, especially from an international perspective, communication is key. With Forward2Me, when I emailed a question on numerous occasions, I not only got sent a confirmation of the receipt of the email with the name of the person who will be dealing with it, but I then received the answer within 24 hours. This level of service completely puts one’s mind at rest and to enhance upon this positive experience, the website is easy to use and the processing of the parcels was flawless. I would recommend Forward2Me to anyone without reservation.
Antonio Jorge
12 January 2022
UPS Standard Single
AJ
All went as expected, verry pleased!
Tony Prince
12 January 2022
FedEx International Economy
TP
Always fast and good communication but very expensive. However you only get what you pay for these days.
Robert Osman
12 January 2022
FedEx International Economy
RO
Great stuff!
Satoru SHiNaTO
12 January 2022
DHL Express Worldwide
SS
Good Job!!
Verified Customer
12 January 2022
FedEx International Priority
VC
i've had two pairs of shoes shipped on two separate occasions. Each time it went off without a hitch.
Verified Customer
12 January 2022
DHL Express Worldwide
VC
Top service.
Verified Customer
11 January 2022
DHL Express Worldwide
VC
Quick and easy
Verified Customer
11 January 2022
FedEx International Priority
VC
First time using a forwarding service and I was really unaware of how the process worked. Forward2me handled everything and the transaction went off flawlessly. Thank you!
Daniel B.
11 January 2022
DPD Classic
DB
Kontakt mit dem Kundenservice verlief mehrere Male schnell und problemlos. Mein Paket aus England wurde innerhalb weniger Tage geliefert (mit Check am deutschen Zoll ca. eine Woche). Preislich top. Die Bezahlung lief problemlos.
Hatte am Anfang etwas Bedenken solch einen Service zu nutzen und muss gestehen, dass ich bis zum Eintreffen des Pakets noch etwas am bibbern war. Aber im Endeffekt: super easy, vergleichsweise günstig und mega Service!
Sollte ich noch einmal was aus England brauchen würde ich forward2me ein weiteres Mal nutzen. :)
Hatte am Anfang etwas Bedenken solch einen Service zu nutzen und muss gestehen, dass ich bis zum Eintreffen des Pakets noch etwas am bibbern war. Aber im Endeffekt: super easy, vergleichsweise günstig und mega Service!
Sollte ich noch einmal was aus England brauchen würde ich forward2me ein weiteres Mal nutzen. :)
Svana Gudlaugsdottir
11 January 2022
TNT Economy Express
SG
Very fast and good service
Birgitta Rosmundsdottir
11 January 2022
DHL Express Worldwide
BR
You did everything very well.
Thank you ??
Thank you ??
Svitlana Kamermans
11 January 2022
DHL Express Worldwide
SK
Happy with everything
Wan Leen Eng
11 January 2022
UPS Express Saver
WLE
Very good customer service. Resolved my problem on the same day. Fast Shipping and well packaged
Verified Customer
11 January 2022
DHL Express Worldwide
VC
Prompt notification that item was available for shipment, shipping options clearly explained, speedy delivery. Excellent service!
Sylvie Ramarokoto
11 January 2022
DPD Classic
SR
Service rapide et professionnel. Je recommande pour ceux qui veulent acheter des produits au Royaume Uni. C’est vraiment pratique et magique.
Henning
11 January 2022
DHL Economy Select
H
Good and fast service ??? I’ll use forward2me again any day
Zach Virgo
11 January 2022
FedEx International Priority
ZV
Very fast and no problems at all. Awesome love it!
Verified Customer
10 January 2022
DHL Economy Select
VC
Mixed experience, I ordered twice using forward2me's services. One package they sent me to home in France has arrived without problem, rapidly and safe.
The other didn't arrive, it came to France, was blocked at the customs and returned to the UK. The cause was that the product in the package seems to be forbidden in the delivery service, but forward2me didnt tell that to me, so for the moment I waste money on that,for the product I bought and the service I paid (expensively)
Anyway, Customer service is very good and responsive
The other didn't arrive, it came to France, was blocked at the customs and returned to the UK. The cause was that the product in the package seems to be forbidden in the delivery service, but forward2me didnt tell that to me, so for the moment I waste money on that,for the product I bought and the service I paid (expensively)
Anyway, Customer service is very good and responsive
Hi there,
Many thanks for your feedback.
I am sorry to hear you have mixed experiences for our services.
I have been looking into the details for your second shipment and I can see that this refers to the 2 bottles of wine you required to ship to your address in France back in December 2021.
I do feel we handled your alcohol shipment queries correctly based on the import information we had been provided by the couriers in relation to alcohol imports into France from UK. I understand the import guidelines, for alcohol to France, was not shared with you originally before the package was shipped, however, as per the import guidelines, our team were confident that there would not be any repercussions for your alcohol shipment to France because the contents of your shipment was as per the import guidelines. However it is possible the import guidelines stated by the couriers, for alcohol to France has been misinterpreted for your alcohol goods and we sincerely apologize for this error and for any further delays or inconveninece this issue may have caused you.
I believe one of my customer service agents is closely monitoring the return for your alcohol shipment and they will be in touch with you very soon to assist you further and discuss the next steps for your alcohol items in more detail.
I hope this helps you further.
Kind Regards
Hayley
Many thanks for your feedback.
I am sorry to hear you have mixed experiences for our services.
I have been looking into the details for your second shipment and I can see that this refers to the 2 bottles of wine you required to ship to your address in France back in December 2021.
I do feel we handled your alcohol shipment queries correctly based on the import information we had been provided by the couriers in relation to alcohol imports into France from UK. I understand the import guidelines, for alcohol to France, was not shared with you originally before the package was shipped, however, as per the import guidelines, our team were confident that there would not be any repercussions for your alcohol shipment to France because the contents of your shipment was as per the import guidelines. However it is possible the import guidelines stated by the couriers, for alcohol to France has been misinterpreted for your alcohol goods and we sincerely apologize for this error and for any further delays or inconveninece this issue may have caused you.
I believe one of my customer service agents is closely monitoring the return for your alcohol shipment and they will be in touch with you very soon to assist you further and discuss the next steps for your alcohol items in more detail.
I hope this helps you further.
Kind Regards
Hayley
Ganna Dikhtyar
10 January 2022
DHL Economy Select
GD
Great customer service support. They always reply promptly.