forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15912 reviews

Unverified Customer 07 November 2013

Unknown Shipment Details

Thank you for the wonderful service...its was very quick and I received the product... Thank you

Thanks for your comments. It's great that you thought our service was wonderful and quick. We hope you will use the service again in the future. Kind regards, Hilary.

L. van Ruiten 06 November 2013

DHL Express Worldwide

LVR

The article that Forward2me received was not properly packed.
Forward2me put it in a decent box and sent it to me.
I do appreciate that.

Also I received the article quickly after Forward2me received my payment.

Many thanks for leaving your comments. Customer feedback is really important to us. Thank you for mentioning that the repacking was appreciated. We do try and ensure that packages reach our customers in perfect condition and that parcels are sent quickly onto you. We hope you will continue to use our services in the future. Kind regards, Hilary.

Francisco Mesa Muñoz 06 November 2013

TNT Economy Express

FMM

Outstanding mail forwarding service but can be expensive (not overpriced though) so I wish there were cheaper couriers available to use it more often however this is simply a lifesaver when mail forwarding is the only option.

Many thanks for your feedback - it's much appreciated. We can offer other courier services and the Post Office but the latter doesn't come with any guarantees or delivery timescales. From experience the Post Office can take up to 6 weeks. Our web developers are working hard to get these available on the website but aren't quite there yet. We hope this all helps and we look forward to helping you with more parcels very soon. Kind Regards, Janet Grundy Operations Director

Luis Ruiz Negrillo 06 November 2013

DHL Economy Select

LRN

Muy buen servicio, la mejor manera de comprar en UK sin preocupaciones

Thanks for your feedback. I hope you don't mind but I have translated your comments using Google Translate: "Very good service, the best way to buy in UK no worries" We're pleased that you felt we offered a very good service. We work hard to provide a fast, professional and reliable service and it's great that this is appreciated. We hope to be able to help you again in the future. Kind regards, Hilary.

Arne Cronvall 06 November 2013

DHL Economy Select

I wish the choice between fast and inexpensive shipping.

Many thanks for your comments - your feedback is much appreciated. We can do this for you - please get in touch when you're next doing some shopping. We look forward to looking after more parcels once again for you. Kind Regards, Janet. Janet Grundy Operations Director

Gareth Bladon 06 November 2013

DHL Express Worldwide

Although I've only used the service on two occassions, it has been prompt and expectations were met. Packaging was satisfactory and the goods arrived undamaged.

However, it's a VERY pricey service which definitely discourages me from using it. Where possible I try to rather make my own arrangements using friends and courier services.

Many thanks for taking the time to feedback to us - it's really appreciated. We're pleased to hear that we met your expectations on service and timeliness. On the pricing you have paid for an Express Door to Door, Tracked delivery service.We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the Export paperwork that is required by your Country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me. We hope we can be of assistance to you in the future. Janet Grundy Operations Director

nuria fonoll 06 November 2013

DHL Express Worldwide

I had never used this service and have been Totally satisfied with the whole process and I will recommend everyone
thank you very much

Thank you very much for your comments. It's really good to hear that you will recommend our services to everyone. It's always good to hear that we have provided you with a totally reliable service and hope that you will use our services again in the future. Kind regards, Hilary.

Simon Austin 06 November 2013

DHL Express Worldwide

I had a music centre sent out to Greece, it arrived by courier very quickly well packaged, and in immaculate order. the cost was very reasonable

Thank you for your positive feedback - customer comments are very important to us. It's great to hear that your parcel arrived in Greece quickly and well packaged and that you were satisfied with the costs. We hope you will use our services again in the future. Kind regards, Hilary.

Jan ussing Andersen 06 November 2013

DHL Economy Select

JUA

Works easy, great customer service with fast response time

Thank you very much for your kind comments - your feedback is very important to us. We're really pleased you found our service easy to use and that you found both our response time and our customer service to be great. We hope to be able to help you with any future shipments you may have. Kind regards, Hilary.

Nazri Bakar 06 November 2013

DHL Express Worldwide

I have yet nothing to say. Up till now, foward2me has been giving me a very good service. Keep it up.

Thanks for your feedback - your comments are important to us. We're very pleased that you have received good service from us and hope you will continue to use our services in the future. Kind regards, Hilary.

Felicia Yang 06 November 2013

DHL Express Worldwide

Amazing service, sent my parcel within 10 minutes of receiving delivery. Incredible! Thanks very much forward2me!

Thank you so much for your lovely comments. Customer feedback is really important to us. We're very pleased to be able to offer our customers a fast, reliable, professional and yet personal service. We hope you will use the services of forward2me again in the future. Kind regards, Hilary.

Francesco Platania 05 November 2013

DHL Express Worldwide

Ottimo servizio, velocissimo! In 3 giorni il mio iPhone 5S è arrivato in perfette condizioni.

Thanks for your comments which I hope you don't mind but I have translated using Google Translate: "Great service, very fast! In 3 days my iPhone 5 arrived in perfect condition." We're delighted that you were so pleased with the service offered and hope that you will use our services again on the future. Kind regards, Hilary.

Unverified Customer 04 November 2013

Unknown Shipment Details

very good service that helped me out with DHL concerning claim for damages.

capable fast service insurance info could be more understandable

Marco Inzerillo 04 November 2013

DHL Express Worldwide

Top! Very Professional!!!

Many thanks for your lovely comments. Your feedback is very important to us. We're delighted to offer a professional service that is both fast and reliable. We hope you will continue to use our services in the future. Kind regards, Hilary.

David Ballesta 04 November 2013

DHL Express Worldwide

Un gran trabajo! Todo perfecto.

Thanks for your comments which I hope you don't mind but I have translated using Google Translate: "Great job! All perfect." We're very pleased that you felt the service provided was perfect and hope you will use us again in the future. Kind regards, Hilary.

Lorenzo Cosson 04 November 2013

DHL Express Worldwide

Very fast! and perfect serivde!

Thanks for your feedback - your comments are important to us. It's great that you thought we offered you 'perfect service'. We work very hard to provide a service that is fast, efficient and personal and it's good to hear when this is appreciated. We hope to be able to ship more parcels for you in the future. Kind regards, Hilary.

Vladislavs Mosaļskis 04 November 2013

DHL Economy Select

They ordered and delivered items from Nike.com for us! Excellent!

Many thanks for your comments. Customer feedback is very important to us. I guess you used the personal shop service to get your goods from Nike? It's good to hear that the service provided met your needs and that you received your goods as requested. We hope you will use our services again in the future. Kind regards, Hilary.

Lorenzo Scaletti 04 November 2013

DHL Express Worldwide

A bit expensive

Thanks for your feedback - it's much appreciated. The price you have paid is for an Express Door to Door, Tracked delivery service.We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the Export paperwork that is required by your Country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me. We hope you will continue to use us to process your parcels for forwarding to your home address. Janet Grundy Operations Director

FERNANDO ROSALES 04 November 2013

DHL Express Worldwide

Absolutely fantastic, very impressive with you
Good work

Thank yo uso much

Thank you so much for your kind comments. It's great that you were so impressed with our service. We hope to be able to help you with any further shipments in the future. Kind regards, Hilary.

Jano Iglesias 04 November 2013

DHL Express Worldwide

Fast service. Excellent!

Many thanks for your feedback - your comments are important to us. We're pleased to be able to offer a fast and efficient service to our customers and hope you will use our services again in the future. Kind regards, Hilary.

Ann Gruden 01 November 2013

DHL Express Worldwide

Third time we've used the service and always fast and efficient!

Thanks you for your comments - it's always great to hear from our customers especially ones who have used the service before. We're pleased to be able to offer our customers a fast and efficient service with a personal touch. I hope you will continue to use forward2me for future shipments. Kind regards, Hilary.

Yuri Pavlinov 01 November 2013

DHL Express Worldwide

Fast, great communication, honest shipping cost quotes... What more could you hope for!!!!

Thank you very much for taking the time to leave us your comments - your feedback is important to us. It's great that you enjoyed a fast service and that you were happy with the communication side of our business. We hope you will use the services of forward2me again in the future. Kind regards, Hilary.

Michael Clado 01 November 2013

DHL Express Worldwide

Very good service!!! Will definitely recommend it to my friends

Many thanks for leaving your comments. It's always good to hear from our customers. We're very pleased that you received very good service and that you will recommend us to your friends. We look forward to helping you again with any future shipments. Kind regards, Hilary.

Shelley Penny 31 October 2013

DHL Express Worldwide

All ways great communication on arrival of parcels and consolidated done to save costs great service.

Thanks Shelley
Abercothi Equestrian

Great service

Thank you for your positive feedback. Customer comments are very important to us. We work hard to provide a fast, efficient and personal service and it is great to know that this is appreciated by our customers. We hope to be able to help you again in the future. Kind regards, Hilary.

Marco Coletti 30 October 2013

DHL Express Worldwide

Always quck and easy.

Thanks for leaving us your feedback. It's great to see that you continue to be satisfied with the fast and easy service that we offer. We hope you will continue to use the services of forward2me in the future. Kind regards, Hilary.

Katherine Parker 30 October 2013

DHL Express Worldwide

Fast shipping always excellent service

Thanks for your comments - your feedback is important to us. We're delighted you think that forward2me always gives you excellent service and that you are pleased with the speed of delivery. We hope you will continue to use our services in the future. Kind regards, Hilary.

Vasco Monteiro 29 October 2013

DHL Express Worldwide

Fast and easy.

Thanks for your comments. Your feedback is important to us. It's great to hear that you thought the service provided was both fast and easy. We look forward to helping you again in the future. Kind regards, Hilary.

Chris Smolen 29 October 2013

DHL Express Worldwide

fast

Thanks for your feedback. It's great that we provided you with a fast service. We hope you will use this service again in the future. Kind regards, Hilary.

Scott Finlayson 29 October 2013

DHL Express Worldwide

Good communication and rate for the service.

Thanks for your feedback - your comments are important to us. We're glad you felt we provided good communication and that you were happy with the charges. We hope to be able to help you with any shipments you may have in the future. Kind regards, Hilary.

Alison Johnston 29 October 2013

DHL Express Worldwide

You still only do a courier service; more than a year ago you said you were looking at other options. Air mail would do me just fine - I'm just looking for someone to send me on stuff that can't be mailed directly. I don't need it super quick, or super expensively.

Many thanks for taking the time to feedback to us - it's much appreciated. We now have lots of other options available but they are just not live on the site at this stage. We are working hard to be able to fulfill this for you., In the meantime please get in touch if you want us to use any other courier service or the Post Office. Hope this all helps and we look forward to looking after more parcels for you. Kind Regards, Janet Grundy Operations Director

Caroline Butler 28 October 2013

DHL Express Worldwide

Super service. forward2me vacuum - packed a number of duvets that I ordered from M&S - then packed with some other things I'd ordered from amazon, and some halloween costumes - really efficient! Thanks!

Many thanks for leaving us your comments - your feedback is important to us. We're delighted that you were pleased with the service offered. It's good to hear that your shipment was well packed and arrived quickly. We hope you will use our services again in the future. Kind regards, Hilary.

Nikolaos Foudoulakis 28 October 2013

DHL Express Worldwide

excellent service i will need you again

Thanks for your comments. Customer feedback is very important to us. We're glad that you thought our service was excellent and hope to be able to help you again in the future. Kind regards, Hilary.

annabelle helps 28 October 2013

DHL Express Worldwide

Always very efficient service

Thanks for your feedback - your comments are important to us. It's good to hear that you found our service to be very efficient. We hope you will continue to use the services of forward2me for any future shipments. Kind regards, Hilary.

LUIS CAPITAN 28 October 2013

DHL Express Worldwide

Very good service. Fast and accurate information

Thanks for your feedback - your comments are important to us. We're glad you received very good service from us and that the information provided was both fast and accurate. We hope to be able to help you again in the future. Kind regards, Hilary.

Thomas Chatzithomas 28 October 2013

DHL Express Worldwide

Excellent service but in my case expensive shipping cost

Many thanks for your kind feedback - much appreciated. It's really good to hear that you think that we provide an excellent service. We can provide a Post Office service for low value, small items but this is completely not guaranteed. Transit times can sometimes be up to 6 weeks and facilitates the extra worry of 'am I ever going to receive my parcel?' It's not recommended but can be done at the your/customers risk. We look forward to looking after your parcels again soon. Kind Regards, Janet Grundy Operations Director

martin pogacar 28 October 2013

DHL Express Worldwide

great service, since using dhl bit expensive, but fast and safe

Many thanks for your feedback - it's much appreciated. Good to hear that we provide a great, fast and safe service - this is what the DHL service is exactly about giving the reassurance and confidence in what they and forward2me do. We can provide a Post Office service for low value, small items but this is completely not guaranteed. Transit times can sometimes be up to 6 weeks and facilitates the extra worry of 'am I ever going to receive my parcel?' It's not recommended but can be done at the your/customers risk. We look forward to looking after your parcels again soon. Kind Regards, Janet Grundy Operations Director

Andrea Henter 28 October 2013

DHL Economy Select

I am glad that I find 'forwar2me' delivery service, Great service! The communication is always pleasant. They are professional and their service is quick. Moreover they combine the postage which is a plus considering that other similar services does not offer this option. I have been utterly satisfied both times and plan to continue ordering and using this delivery service.

Thank you so much for taking the time to write your comments. Customer feedback is really important to us. Your comments are really kind and sum up nicely what we are trying to achieve i.e. to offer our customers a fast, efficient and professional service with good communication and a personal touch. We are really pleased that you felt our service was great and that you plan to use forward2me again in the future. We'll look forward to your next shipment! Kind regards, Hilary.

Nikita Lovric 28 October 2013

DHL Express Worldwide

Not cheap but worth it. Very fast.

Thank you for your comments - much appreciated. Great to hear that we provide a fast service and the price reflects this standard of service. We can provide a Post Office service for low value, small items but this is completely not guaranteed. Transit times can sometimes be up to 6 weeks and facilitates the extra worry of 'am I ever going to receive my parcel?' It's not recommended but can be done at the your/customers risk. We look forward to looking after your parcels again soon. Kind Regards, Janet. Janet Grundy Operations Director

mark micallef 27 October 2013

forward2me basic

i trust forwardtome.

Thanks for your feedback. What a lovely thing to say! Trust is an important part of our business and we work hard to give our customers the very best service possible. We hope to be able to help you with future shipments. Kind regards, Hilary.

Luca Andreoletti 27 October 2013

DHL Express Worldwide

This service is excellent they are very fast!!

Many thanks for your feedback - your comments are important to us. We're very pleased that you rated our service as excellent and that your package arrived quickly. We hope you will use our services again in the future. Kind regards, Hilary.

Peter De beuckelaer 26 October 2013

DHL Economy Select

PDB

Very very good service ! Fast and reliable. Many options possible and controllable !
Keep on going like this !

Thanks for your kind comments. Customer feedback s really important to us. We're delighted that you thought we offered good service. We work very hard to provide our customers with a fast, reliable, efficient and personal service and it is great to hear that this is appreciated. We hope to be able to help you with any future shipments. Kind regards, Hilary.

Timo Rajala 25 October 2013

DHL Economy Select

This was my first time using forward2me. It was a fast service and they used a courier which I trust (dhl).

Thank you for your feedback - your comments are important to us. It's good to hear that you were happy with both the speed of service offered and the courier used. We're so pleased you chose to use forward2me and hope you will use our services again in the future. Kind regards, Hilary.

Sarah Harding 25 October 2013

DHL Express Worldwide

forward2me provided speedy delivery and excellent communication. I would definitely use this service again.

Many thanks for your feedback - your comments are important to us. We're so pleased that you thought our service was speedy and that you enjoyed excellent communication with us. It is great to hear that you will use the services of forward2me again. We look forward to helping you with your next shipment. Kind regards, Hilary.

Julia Grant 25 October 2013

DHL Express Worldwide

Absolutely wonderful! 10/10 does'nt do this company credit. Forward2me's service is invaluable for those of us based outside of the UK. Where there has been restrictions in the past where online shopping was concerned, there certainly aren't now! Such a fast, reliable and efficient service accompanied by friendly support. Thankyou!!

Many thanks for leaving us such positive comments - your feedback is really important to us. It's great that you thought our service was fast, reliable and efficient. It is particularly good to hear that you thought we offered friendly support. We work very hard to give all our customers fantastic service with a personal touch and it's nice when this is acknowledged. Thank You. We look forward to helping you again in the future. Kind regards, Hilary.

Unverified Customer 24 October 2013

Unknown Shipment Details

Because that the suppliers of shopping items that i'd ordered on Amazon doesn't deliver the items in The Netherlands, I've searched on Google for a Postorder box and found the excellent service of Forward2Me.
I'd contact with the helpdesk of forward2me before that the items arrived that i really like to get the 3 items i'd ordered on Amazon combined and send with normal mail not with DHL.

With in a few minutes i'd got a message that they combine the orders at my request in one parcel and send it without guarantee also at my own request.

In other words, I really like Forward2Me, a great and really fast service.
In het Nederlands, Forward2Me is niet het goedkoopste, maar geeft wel een geweldige en snelle dienstverlening ten opzichten van andere forwarding dienstverleners. Geweldig ga zo door Forward2Me!

Many thanks for taking the time to give us your feedback on the services we offer. Your comments are really important to us. We're delighted we were able to help you with your Amazon purchase and that we were able to combine your delivery into one package for you. We work very hard to provide our customers with an efficient and reliable service and it's great when our efforts are appreciated - thank you. We hope to be able to help you again in the future. Kind Regards, Hilary.

Mrs. Krista Jäntti 24 October 2013

DHL Express Worldwide

MKJ

The service is excellent, it is easy to use, reliable and superfast!

Thanks for leaving us such positive comments. Customer feedback is really important to us. It's great that you felt you received such excellent service. It's also good to hear that you found forward2me easy to use, reliable and fast. We hope you will use our service again in the future. Kind Regards, Hilary.

Ilya Mavashev 23 October 2013

DHL Express Worldwide

Great service, fast shipping. Glad I found out about this company.

Thank you for leaving your comments - customer feedback is important to us. We're pleased that we provided you with great service and that you were happy with the speed of shipping. We hope you will use our services again in the future. Kind Regards, Hilary.

Unverified Customer 23 October 2013

Unknown Shipment Details

Awesome again. This time around I asked for a cheaper shipping method and they delivered. I have another parcel pending with them. I've been on a shopping spree ever since I've signed up with them.

Many thanks for your comments - your feedback is important to us. It's great that we were able to provide you with exactly the shipping method you asked for. We hope your next parcel has arrived safely? Happy shopping! Kind Regards, Hilary.

Frank Sijtema 23 October 2013

DHL Economy Select

Excellent service and very fast delivery. I ordered a 7.1 speaker set. Set was packed (maybe already by the store ). Delivery was very fast. Two days after payment, and delivery company gave an exact delivery time. Cost was less than expected based on the calculator, but a little more than the estimated cost.

Many thanks for taking the time to leave us with your feedback - we really appreciate your comments. We're pleased to hear that you found our service excellent with a fast delivery. It's very difficult when providing you with a quotation unless we have the actual dimensions of the shipment - we do our best to reduce the size of the package if possible to reduce the shipping costs. We'll look forward to shipping to you again in the future. Kind Regards, James.

Mark Ungrodt 23 October 2013

DHL Express Worldwide

Exceptionally helpful, courteous and responsive organisation.

Thank you so much for your kind comments. We work hard to provide a fast, reliable and personal service for our customers. It's great to hear that your found us helpful, courteous and responsive. We hope to be able to help you again in the future. Kind Regards, Hilary.

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