Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
IAN PARNELL
27 January 2016
DHL Express Worldwide
IP
Naturally I was a little nervous using this service for the first time to deliver a package from the UK to France. The experience was first class. The system works very well. The web interface is very simple. I'm a convert! Thank you.
Alan DiFiore
27 January 2016
UPS Express Saver
AD
Fast response and exactly what I ordered. Definitely will use their service again.
SOPHIE DUFOUR
27 January 2016
DHL Express Worldwide
SD
Forwad2me offers a shipping service of the highest quality. I have been using its services over the last four years with great satisfaction. I recommend it without hesitation to whoever lives outside the UK but wishes to shop in the country. Sophie Dufour
Sara Murphy
27 January 2016
DHL Economy Select
SM
Service was excellent. Delivery was prompt. Repacking and combining was done very efficiently and carefully and all service was very helpful and friendly. I would like to particularly thank Nigel for his patience and professionalism and 'above and beyond' service.
Stefanos Mystakidis
26 January 2016
DHL Express Worldwide
SM
Very fast shipping. The package was shipped on Saturday afternoon and I received it on Monday noon. I used the services in the past and I would definitely use them again in future. However, the shipping costs from the UK to Switzerland were at around 30GBP. Maybe some cheaper shipping options could be offered for small and light (e.g. 0.5Kg) packages.
Isabelle DELAHAYE
26 January 2016
DHL Economy Select
ID
efficace
Mustafa Talayhan
26 January 2016
Untracked Budget
MT
I made a trial order in order to see how the items delivered. I chose the cheapest mail method even without tracking. I have received the item in less than 10 days. (London-UK to Ankara-Turkey) for me this is perfect. Many thanks to Forward2me.
Craig Holliday
26 January 2016
DHL Express Worldwide
CH
Great communication, clear, easy to use, easy to understand.
Tiffany
25 January 2016
DHL Express Worldwide
T
I was very impressed at how quickly my shipment was sent out! I was a bit nervous at first about use a forwarding service, but I will definitely be using this service again now that I know how easy it was. Thank-you forward2me!
Islam CHOUCHANE
25 January 2016
DHL Express Worldwide
IC
I'm in Algeria, and I have used the service and it was perfect. I'm so happy with it. Thank you
Luca Menci
25 January 2016
DHL Express Worldwide
LM
Tutto al meglio. Servizio eccellente.
Ozgun Sayiner
25 January 2016
Untracked Budget
OS
Fast delivery, smooth transaction. I recommend.
Gordon Radford
25 January 2016
DHL Express Worldwide
GR
Forward2Me provides excellent service.
Nicholas Simmons
25 January 2016
DHL Express Worldwide
NS
excellent service which is very quick and gives options for courier servcies
Debra Knych
25 January 2016
DHL Express Worldwide
DK
..
katrin veidenbaum
24 January 2016
DHL Economy Select
KV
Not happy with the webpage, the communication nor the delivery recommended.
Many thanks for your feedback. I'm sorry to hear that you've not been satisfied with the service. I've looked into your shipment and see it was delivered within the quoted 5 working days for that courier, if there was additional problems with the shipment please let me know so I can investigate further. I'd also be interested to know what you didn't like about the website, as we are always looking for ways in which we can improve the interface for the customer. <br/>If you can please contact me at info@forward2me.com I'd be very interested to hear from you to understand more the problems you have experienced. <br/><br/>Kind regards,<br/>Nigel Kelsall<br/>Operations Manager
Stefanie Nisen
24 January 2016
DPD Classic
SN
Uitstekend
John van de Rhee
23 January 2016
Untracked Budget
JVD
simple, easy to use, great way to get stuff from EU/UK.
Lorena Karla Rudež
23 January 2016
DHL Express Worldwide
LKR
The service was really great, but really really expensive, which may be the reasone why I am not so sure about ordering something through this service again
Agnes Chong
23 January 2016
DHL Express Worldwide
AC
forward2me bought a watch on my behalf. Because their website is easy to use, it was very easy to place the order. Prior to making the order, I had made an email inquiry and the response from customer services was prompt and helpful.
Also, the shipping options given are good - reliable companies and competitive prices.
I would use this service again.
Also, the shipping options given are good - reliable companies and competitive prices.
I would use this service again.
Gadescu Horatiu Nicolae
23 January 2016
DHL Express Worldwide
GHN
Dispatch was made shortly after payment. Impeccable service.
Mohd Fakhri Saari
23 January 2016
Untracked Budget
MFS
recommended service. definitely will using the service again
Carlos Sequeira
22 January 2016
DHL Express Worldwide
CS
Much better than I expected always sending mails saying that my stuff arrived, shipped very fast, chapear that i was expecting. I will always use your service
Danny Nguyen
22 January 2016
DHL Express Worldwide
DN
Everything was great! From communication to service to the delivery. Will definitely be using them again.
Jeff Teay
22 January 2016
TNT Economy Express
JT
Got a pair of speakers online and had to find a reliable forwarder to ship them to Singapore without breaking he bank. Read about forward2me online, which prompted me to contact them via FB with prompt response. Thus I decided to go with them. From UK to Singapore, there was minimal intervention required from me except during the last part where I need to pay the taxes to clear my speakers from the customs. Speakers received in good order.
All in all. A very pleasant experience.
All in all. A very pleasant experience.
Y Lee
22 January 2016
DHL Express Worldwide
YL
I set up a account a while back, but only got a opportunity use the service recently. A very efficient company, good communication and service, can't fault them. Will be using again
Jan Frederik Ennis
21 January 2016
DHL Express Worldwide
JFE
Great Service,fast shippping!
Douglas Londono
21 January 2016
DHL Express Worldwide
DL
I was a little apprehensive about using this service. That feeling has gone. It is super easy to find information on their website which made the whole experience a very pleasant one. The whole process took very few simple steps. I got my items in no time and without any hassle. I highly recommend it!
Paolo Fornasari
21 January 2016
DHL Express Worldwide
PF
Shipment very fast, as usual (third time). Oustanding service.
In two words: Highly recommended
In two words: Highly recommended
Peter von Tangen-Jordan
21 January 2016
DHL Economy Select
PVT
Fast
Andrea Kidd
21 January 2016
DHL Express Worldwide
AK
Excellent service. Easier than I thought it would be. Definitely recommended!!
Graeme Zimmer
21 January 2016
Untracked Budget
GZ
Not impressed.
I asked why I could only see private Couriers rather than Royal Mail, and the answer was "I am sorry to hear that you have been unable to see the budget untracked service on your account which is sent via a postal service".
This is a slimy answer which avoids the question: eg I still don't know if Royal Mail is available.
........ Thanks
I asked why I could only see private Couriers rather than Royal Mail, and the answer was "I am sorry to hear that you have been unable to see the budget untracked service on your account which is sent via a postal service".
This is a slimy answer which avoids the question: eg I still don't know if Royal Mail is available.
........ Thanks
Many thanks for your feedback. I apologize if the response you received back seemed sarcastic, this was never the intention. If you select the budget untracked service your goods will be sent by postal service on the UK leg which will most often be Royal Mail and in the destination country will most often be the national postal service. I hope this answers your question, if you have any further queries regarding our service please don't hesitate to contact me at info@forward2me.com.<br/><br/>Kind regards,<br/>Nigel Kelsall<br/>Operations Manager
DR F MUGO NG'ANG'A
20 January 2016
DHL Express Worldwide
DFM
TRULLY SATISFIED & HAPPY.
ALL THE BEST FOR 2016 FOR ALL STAFF MEMBERS
ALL THE BEST FOR 2016 FOR ALL STAFF MEMBERS
Rosemary Mullen
20 January 2016
DHL Express Worldwide
RM
I really wanted a special set of curtains from the UK, but how to get them? I stumbled upon forward2me and could not believe how simple it was to have them coordinate my purchase. The only delay was how long it took for the curtain company to ship to forward2me. After forward2me received my curtains, the process zoomed. I love the tracking detail. Again...so simple...so efficient.
Hannu Terävä
20 January 2016
DHL Express Worldwide
HT
Everything work smoothly and I knew what's the status of the shipment all the time. Recommended if this kind of service is needed. If I remember correctly, taxes were added to the shipping price (full price was shown in the confirmation phase). I'm used to see full prices (ie. taxes included) in my own country all the time.
Maya Saadon
20 January 2016
DHL Express Worldwide
MS
super quick and efficient service. would recommend.
Mongkhonrat Sao-san
20 January 2016
Untracked Budget
MS
Very fast shipping to Thailand.
Paul Commerford
19 January 2016
TNT Express Non-Docs
PC
A useful service. Very efficient, a pleasure to deal with.
Shaleena Callichurn
19 January 2016
DHL Express Worldwide
SC
Very fast, efficient and reliable company. I am very pleased to know that even though I am no more live in the UK, I can still shop there. Thanks a lot for your friendly service. I would strongly recommend forward2me to anyone. Best wishes
Eivind
19 January 2016
TNT Economy Express
E
Got an account and had some merchandises ordered in Britain sent to me trough their service. Easy to set up, quickly handled, repacked from 2 different suppliers into 1 package, and sent to.me. reasonable prices for their services.
DAndre Davis
19 January 2016
DHL Express Worldwide
DD
This is my second time using forward2me within a year to have footwear shipped to the States. Their customer service is outstanding. As always, they will promptly notify me when my shipment reaches them. Once paid, it seems like they hand it off to Superman and ding dong, door bell rings & there's my package. My invoice from the shop I ordered from in the UK wasn't in the package this time. Maybe the shop left it out or it got tossed at customs somewhere. Not a problem though. Hats off to foward2me for always doing an impeccable job. If they ever sell off their business, I hope the buyers are just as prompt. Thanks f2m and feefo, too.
Stacey Murray
19 January 2016
DHL Express Worldwide
SM
They were fantastic! Very friendly, helpful and responsive. Helped me to minimise postal charges,
Lina Forlano
19 January 2016
DHL Express Worldwide
LF
Extremely prompt and efficient service. I would absolutely use them again.
Hassan Akhlaq
18 January 2016
UPS Express Saver
HA
everything went smooth with forward2me and they updated me with everything on time. although this time i tried UPS for shipment 1st time and that was not a good experience. m gonna stick with DHL from now on as they require less paper work for custom clearance and they are speedy as well.
Khairul Anwar Haji Omar
18 January 2016
UPS Express Saver
KAH
As a first timer using forward2me, I am very satisfied with the service. Great communication with prompt replies. Very fast shipping with high price. Will use this service again for sure and try other shipping options.
William Elenäs Landström
16 January 2016
DHL Economy Select
WEL
Det gick felfritt och det är generöst hur länge varorna kan stanna gratis, plus så är det billigt även om tiden går ut.
Eugenio Cominetti
16 January 2016
DHL Express Worldwide
EC
The shipment was processed very fast. I like the opportunity to choose between carriers but I would like to have the option for slower but cheaper shipment.
Mirka Laakkonen
16 January 2016
DHL Express Worldwide
ML
I used forward2me to ship goods to Finland and everything went extremely well. They forwarded the package to me quickly after I paid the bill and I have nothing bad to say. Would use again.
Christian Trivelli
16 January 2016
DHL Express Worldwide
CT
Extrem schnell. Sehr übersichtlich und strukturiert.
Christopher Zerbo
16 January 2016
DHL Express Worldwide
CZ
I have used Forward2Me on several occasions now and each time it's a seamless easy transaction. The product gets from the UK to my house in the US in no more than 2 business days