Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
11 July 2012
Unknown Shipment Details
Very good I am very satisfied. Excellent service.
Thanks for your feedback - it is very important to us. Have a good day!<br/><br/>James
Unverified Customer
10 July 2012
Unknown Shipment Details
So far, customer service has been excellent.
I will definitely continue using you
I will definitely continue using you
Many thanks for your kind comments. We look forward to shipping more parcels to you in the near future!<br/><br/>James
Unverified Customer
10 July 2012
Unknown Shipment Details
The service is good, I am satisfaced, I think that can be moré complet, p.e.
Posibility of colect the ítem in seller address.
Aldo I think that the price of delivery is too much expensive.
Regards
Posibility of colect the ítem in seller address.
Aldo I think that the price of delivery is too much expensive.
Regards
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unverified Customer
10 July 2012
Unknown Shipment Details
In my firsit service experiance i faced unexplaned delay from DHL as the shipment went through China!!!!!!!!!!!!!!!! i do not know whay?
Unverified Customer
10 July 2012
Unknown Shipment Details
Company aiming at finding solutions not problems. A rare treat nowadays...
Thanks very much for your kind comments. We look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
10 July 2012
Unknown Shipment Details
Friendly, efficient, reliable and no fuss/
Many thanks for your feedback - it is very important to us!<br/><br/>James
Unverified Customer
10 July 2012
Unknown Shipment Details
i think the service was excellent and very prompt, however i doubt il use it again ax i found it a bit over prices!
i think its a very good concept and useful especially for Malta howver its a bit over priced, i rate the service as excellent thou!
Thanks for your feedback. We do offer a consolidation service if you are purchasing a few items, this will help reduce shipping costs for you. <br/><br/>We can also look into different shipping options for you if you get in touch.<br/><br/>Many Thanks,<br/><br/>James
Unverified Customer
10 July 2012
Unknown Shipment Details
Everything ok :)
Thanks for taking the time to leave your feedback. We're glad you satisfied with our service.<br/><br/>James
Unverified Customer
09 July 2012
Unknown Shipment Details
Service excellent but very expensive, in fact too expensive!
Thanks for your feedback - we appreciate your views. Please get in touch if you would like us to look at other shipping options for you.<br/>Thanks,<br/><br/>James
Unverified Customer
09 July 2012
Unknown Shipment Details
I wish there were more shipping options, economy, as well as courier for international shipments.
Thanks for taking the time to leave your feedback. Please do not hesitate to get in touch if you would like us to look at different shipping options for you.<br/><br/>James
Unverified Customer
08 July 2012
Unknown Shipment Details
Fab service and communication, a bit expensive for single items but I'm aware that you are looking into the minimum weight postage issue.
Thanks for your feedback - it is very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>James
Unverified Customer
07 July 2012
Unknown Shipment Details
It was so quick and informed me of the delivery very promptly, and inquired of my preferences! Definitely will use forward2me again and recommend it to friends!
Thank you for taking the time to leave your positive comments. We look forward to shipping more parcels to you in the future!<br/><br/>James
Unverified Customer
06 July 2012
Unknown Shipment Details
They were very fast. It was great being able to track my package. Constant notification. However not so keen on them opening and inspecting my package.
Many thanks for your feedback - we really appreciate it.<br/><br/>James
Unverified Customer
06 July 2012
Unknown Shipment Details
I think you should offer the cheapest method for sending items on unless the customer requests otherwise.
Thanks for taking the time to leave your feedback - it is very important to us. <br/>We're offering a premium door to door tracked service to maintain the standards that our customers expect. <br/>We look forward to shipping more parcels for you in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
05 July 2012
Unknown Shipment Details
Item arrived quickly and packaged well. I was very happy with the service. The only downside being that I didn't receive a reply to my mail enquiring as to whether they sign on delivery for our items when they are delivered to their office (they do). Great service though, and would use forward2me again.
Thank you for taking the time to leave your feedback - it's really important to us.<br/>We're really sorry that we missed your e-mail but just to confirm we will sign for any of your packages that arrive at your address and ensure they are secured in your account on arrival.<br/>Thanks again.<br/>Kind Regards,<br/><br/>James
Unverified Customer
04 July 2012
Unknown Shipment Details
Price was close to the one they promissed beforehand. Goods were delivered on time and in perfect condition.
Great to hear that you are happy with our services - thanks you for taking the time to leave feedback, its important to us.<br/>Kind Regards,<br/><br/>James
Unverified Customer
03 July 2012
Unknown Shipment Details
Recently I did need your service in packing and sending me clocks to my Malta Address and the service was fast and packed in a very professional way. Thanks.
Thank you for your comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
03 July 2012
Unknown Shipment Details
the services was fast, and all items were recived in very good condtion. very well packed. thanks for the service hope to use it again in the future.
Many thanks for your kind comments, your feedback is important to us.<br/>We look forward to processing future packages for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
03 July 2012
Unknown Shipment Details
easy to use
definitely would use again
definitely would use again
Thanks - we look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
03 July 2012
Unknown Shipment Details
Awesome service, would love cheaper p&p rate.
Thanks! Contact us through the website and we're more than happy to look at other options for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
02 July 2012
Unknown Shipment Details
Excellent service every time in comunication, delivery, shopping,...everything!
Many thanks for your kind comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
02 July 2012
Unknown Shipment Details
I have my goods delivered as requested. I am happy with the service!
Many thanks for taking the time to leave your feedback.<br/>We look forward to shipping future parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
30 June 2012
Unknown Shipment Details
I am quite an old customer and have shipped many an item through your service
Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels a bit like you've lost that "personal touch"
For example, it would appear that the only shipping service that you offer now is Courier service.
Sometimes I just buy something small like a wireless mouse and a small Royal Mail package [& price} would suit me better
Steve Cachia
Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels a bit like you've lost that "personal touch"
For example, it would appear that the only shipping service that you offer now is Courier service.
Sometimes I just buy something small like a wireless mouse and a small Royal Mail package [& price} would suit me better
Steve Cachia
Thank you for your comments - your feedback is important to us.<br/>The web based functionality which is developing over time is aimed at making things more efficient and easier for you our customers.<br/>We still offer the personal service through e-mail and are more than happy to accommodate any special requests for shipments/service etc.<br/>Please contact us through the website for your next shipment and we'll ensure that a note is applied to your account.<br/>Hope this all helps and we hope you will continue to use our services.<br/>Kind Regards,<br/><br/>Janet.
It appears that the personal e-mail service is still available and I must say that this has always been superb !!<br/>I thoroughly recommend this service. I am a frequent user and if you have the fortune of dealing with Mr Janet Grundy then all the more rest assured that you will get an efficient and personalised service.
Thank you :0)<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
Fast and clearly communications. Very kind employees. Fast shipping. Shipping rates should be cheaper (or you can add Royal Air Mail International Signed for service) but I'm a very satisfied forward2me customer. Last month your employees solved successfully a problem about a shipping (from seller to forward2me storage). In the future do you think you add concierge service to buy directly from strores (like Tesco Extra Stores)?
Thank you for your kind comments.<br/>We do provide the personal shopper service through e-mail at the moment but will be going live with this service on the website in the next month.<br/>Please contact us through the 'contact us' tab on the website<br/>and we'll be able to process this for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
The consignment arrived in Cyprus quickly and appears to be undamaged. I have not yet had the opportunity to connect the water heater to confirm that it is in working order, but all indications are that it is in good oredr.
Great to hear that you've received your package and are happy with our services.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
Please use this I would like to express my heartfelt gratitude and appreciation for the outstanding service you have provided me in these past weeks, and especially for helping me make father’s day such a special one. You have exceeded all my expectations for efficiency, customer care and courtesy. Really keep it up!!! It is great to find a company that cares, and does the right thing. I promise you that you will have my business for a long time to come.
Many thanks for your kind comments - we will pass these on to our dedicated team.<br/>We're really pleased that your father was pleased with his gift and we look forward to assisting you in the future.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
Good - no faults at all!
Thanks for taking the time to leave your kind comments.<br/><br/>We look forward to shipping future parcels to you.<br/><br/>Enjoy your weekend.<br/><br/>Michelle.
Unverified Customer
29 June 2012
Unknown Shipment Details
No problems. Vey efficient service. Your Site was picked over others within the UK due to the use of a security certificate. This gave an increased level of confidence that your Site was legitimate.
Thanks,
Paul.
Thanks,
Paul.
Many thanks for your comments and we are glad to hear that you are happy with our service.<br/><br/>We look forward to receiving and shipping future parcels for you.<br/><br/>Enjoy your weekend.<br/><br/>Michelle.
Unverified Customer
28 June 2012
Unknown Shipment Details
Easy-to-use service, very fast shipping. :-)
We're pleased to hear that you are happy with our service and thank you for taking the time to let us know.<br/><br/>Michelle.
Unverified Customer
28 June 2012
Unknown Shipment Details
Our cooperation is excellent
I wish to remain like this
Everybody does the best for the client
Thank you
I wish to remain like this
Everybody does the best for the client
Thank you
Many thanks for taking the time to leave your kind comments, we really appreciate it.<br/><br/>Michelle.
Unverified Customer
27 June 2012
Unknown Shipment Details
excellent service
Many thanks for your positive feedback. We look forward to shipping future parcels to you.<br/><br/>Michelle.
Unverified Customer
27 June 2012
Unknown Shipment Details
Everything OK and really quick.
Thanks for your kind comments - we really appreciate you taking the time to let us know what you think.<br/><br/>Michelle.
Unverified Customer
26 June 2012
Unknown Shipment Details
Perfect! Fast and easy!
Many thanks for taking the time to leave your feedback - we really appreciate our customers comments.<br/><br/>Michelle.
Unverified Customer
26 June 2012
Unknown Shipment Details
Amazing legitimate service, prompt turnaround and responses to emails. Overcomes annoying hurdles in shipping from UK to Australia in online stores. And also saved me a packet of cash.
Many thanks for your feedback - we are really pleased that you are happy with our services.<br/>We look forward to shipping future parcels for you.<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
Seriously impressed with the speed of service, and how easy it was to use. Love the option to use courier with tracking - worked well.
Thanks for taking the time to leave your feedback - it's very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
swift and correct delivery ! Thx
Many thanks for your feedback. We look forward to shipping future parcels for you.<br/>Have a good weekend.<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
Easy to join. Great service. Very quick shipping item to me once it arrived at forward2me.
Would definetely recommend.
Would definetely recommend.
Thanks for your kind comments - we really appreciate your feedback.<br/>Have a good weekend!<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
Got an invoice saying the shipment arrived, payed for the shipment, shipment was here the next day! Awesome service, great people. Would recommend it to everyone!
Cheers people!
Keep up the great work!
Cheers people!
Keep up the great work!
Many thanks for your feedback - we appreciate you taking the time to tell us how you feel.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
23 June 2012
Unknown Shipment Details
Prompt communication , and very customer friendly !
Perhaps , if the option exsisted of not only using courier services , the cost would be a little bit on the cheaper side .
Otherwise am fully satisfied with the service !
Perhaps , if the option exsisted of not only using courier services , the cost would be a little bit on the cheaper side .
Otherwise am fully satisfied with the service !
Many thanks for your comments - we really appreciate it. For future shipments, if you contact us we can look at other options, for you.<br/>Kind regards<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
Super service, Nothinng to complaine about, i have already recomended them to others
Many thanks for your recommendations - we really appreciate it.<br/>Glad you're pleased about the service we provide.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
Excellent service; prompt help and delivery!
Thanks for taking the time to let us know that you are happy with our services - we're really pleased.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
Very efficient and superb! Package and postage excellent for break-proof. I am very satisfied.
Michael Zammit
Michael Zammit
Many thanks for your comments and for taking the time to let us know.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
great service, and allways excellent customer service, It really great to have such a service as this.
CH
CH
Thanks for your kind - we really appreciate your feedback. Have a good weekend!<br/><br/>James
Unverified Customer
22 June 2012
Unknown Shipment Details
Quick service. Forward2me told me on Friday that they have my package, I paid it right away and they sent it almost right away after I paid. I received the package on the next monday, basically within 1 working day.
Many thanks for your feedback. We're delighted you were satisfied with our service and we look forward to shipping more parcels to you in the future. Have a good weekend.<br/><br/>James
Unverified Customer
22 June 2012
Unknown Shipment Details
Worked really good, 2 bad I couldn't find witch county you are located in so I had to google it my self but other than that, very satisfied.
Thanks for your feedback and glad to hear that your very satisfied with our services. <br/>Our county would be Lancashire but please feel free to contact customer services for assistance, here at forward2me, at any time.<br/>Have a great weekend<br/><br/>Michelle.
Unverified Customer
21 June 2012
Unknown Shipment Details
Great service
Thanks for your feedback - have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
21 June 2012
Unknown Shipment Details
Great Service thanks
Many thanks for your kind comments - we really appreciate your feedback.<br/><br/>James
Unverified Customer
21 June 2012
Unknown Shipment Details
I am a happy customer. Fast response, individual approach and prompt shipping are much appreciated. I even re-use the bubble wrap :) thank you!
Thanks for taking the time to leave your kind comments - it's very important to us. We look forward to shipping more parcels to you in the near future!<br/><br/>James
Unverified Customer
20 June 2012
Unknown Shipment Details
Service was very prompt. Would be good to get an idea of costing prior to ordering though
Many thanks for your feedback. Please see our pricing page www.forward2me.com/pricing<br/>or contact us and we can provide a quote.<br/>Hope this helps.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
20 June 2012
Unknown Shipment Details
Helpful, responsive and the package arrived quickly and safely. Thanks!
We're really pleased that you're happy with our services- we appreciate your feedback.<br/>Kind Regards,<br/><br/>Janet.