Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Nikita Alamango
14 May 2013
DHL Express Worldwide
Tomi Levelä
13 May 2013
DHL Express Worldwide
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that we provided you with a good service and helped you with any reservations that you may have had at first.<br/><br/>We look forward to you using forward2me again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
TL
firstly thought this is service is a fake. Now I'm sure it's not. Good service.
Ioannis Andrianopoulos
13 May 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - we really appreciate your comments. <br/><br/>That's great to hear that you received your parcel in less than 24 hours.<br/><br/>We can offer other options for shipping if you feel the DHL Express, door to door service is not quite right for you. Please get in touch with customer services who will be more than happy the help for future shipments.<br/><br/>Hope this all helps and we look forward to you using forward2me again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
IA
Perfect service! I had my parcel in less than 24 hour. Though I would like to have and a cheaper option too.
I will use the service again in the future.
I will use the service again in the future.
Nico Schoenmeyer
13 May 2013
DHL Economy Select
NS
Britain got Talent :-)
The best forwarding Service, i ever have used.
The best forwarding Service, i ever have used.
That's great to hear - thank you very much.<br/><br/>We look forward to providing our services to you again, sometime very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Margo Prosilis
13 May 2013
DHL Express Worldwide
That's great to hear that you found our service awesome and that you are more than happy to recommend forward2me to others - thank you.<br/><br/>We look forward to shipping to you again, sometime very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
MP
Awesome service, received parcel in 5 days from the UK. Will definitely recommend to other shoppers looking for fast delivery & great service! Thank you!
Sara Jensen
13 May 2013
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback and comments, it's really appreciated.<br/><br/>It's great to hear that you found our service easy to deal with and that you have no problems in recommending forward2me to others - thank you.<br/><br/>We can provide other delivery options if you feel our DHL Express service is not quite right for you. Our web developers are currently working on functionality for the website regarding shipping options - in the meantime please get in touch with customer services and we can provide other alternatives. <br/> <br/>Kind regards,<br/><br/>Michelle.
SJ
A great easy to deal with service - no problems at all, I will recommend to others! Beware as not all forwarding services are legit, you'll have no problems with forward2me. I would like more options in regards to shipping though. DHL is great, but the cost of shipping can negate the fact of cheaper prices in the UK. I'll be using this service again :-)
Mitch Kartaschoff
10 May 2013
DHL Economy Select
Thank you for your great feedback - it's really appreciated.<br/><br/>We look forward to helping you out again very soon at forward2me.<br/><br/>Hope you have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
MK
Very good service. Good communication. Fast shipment.
Tom-Ove Johansen
10 May 2013
DHL Economy Select
That's great to hear - thank you very much.<br/><br/>We look forward to receiving and shipping parcels to you again, sometime soon.<br/><br/>Have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
TJ
Accurate, fast delivery.
Naomi Rogers
10 May 2013
DHL Express Worldwide
That's great to hear that we did a good job for you - thank you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/>Michelle.<br/><br/>Michelle.
NR
Purchase was made for me very quickly and arrived in Australia faster than a lot of things I buy from Australia do.
Mario Molina
10 May 2013
DHL Express Worldwide
Thank you for taking the time to respond to us, we appreciate your comments.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - our web developers are currently working on functionality for the website to give customers shipping options. <br/><br/>In the meantime if you'd prefer a different/cheaper service for future shipments then please get in touch with our customer services, who would be more than happy to assist.<br/><br/>We hope this helps and we look forward to you using forward2me again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
MM
Good but pricey, more shipping options needed less expensive shipping would be good especially for items you dont need to have immidently.
Boris Jacquin
09 May 2013
DHL Express Worldwide
Many thanks for your feedback - it's really appreciated.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
BJ
Less than 3 days to Australia - not bad!
Caroline Butler
09 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CB
Excellent as always
Unverified Customer
09 May 2013
Unknown Shipment Details
Many thanks for your kind comments.<br/><br/>It's great to hear that you found our customer care to be excellent and that you love our service.<br/><br/>We look forward to shipping to you again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
I love this service. Thanks to their excellent customer care.
FRANCO POLICHETTI
09 May 2013
DHL Economy Select
Many thanks for taking the time to provide us with your feedback, it's really appreciated.<br/><br/>We hope we can help you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
FP
Tutto perfetto, veloci nello rispedire, cortesi e tempestivi nelle risposte.
Everything perfect, fast in sending, courteous and timely answers.
Everything perfect, fast in sending, courteous and timely answers.
Bridget Bonavia
09 May 2013
DHL Express Worldwide
That's wonderful feedback - thank you very much.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
BB
I always love using forward2me as not many companies ship to Malta. Also they deliver superfast and I am always pleased with their service.
Kallisthenis Sgouras
08 May 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - we really appreciate your comments. <br/><br/>We're glad that you have enjoyed our good and fast service. We can offer other options for shipping if you feel the DHL Express, door to door service is not quite right for you. Our web developers are currently working on functionality for the website to give you the options. In the meantime please feel free to get in touch with customer services and we will be more than happy to assist you.<br/><br/>Hope this all helps and you will continue to use forward2me.<br/><br/>Michelle.
KS
The service was very good and fast!
I will notice only one think:
You should concider adding more shipping options.
I was not able to choose anything apart DHL to forward my package to Greece.
Thanks.
I will notice only one think:
You should concider adding more shipping options.
I was not able to choose anything apart DHL to forward my package to Greece.
Thanks.
Roberta Fiteni Cascun
08 May 2013
DHL Express Worldwide
That's great to hear - thank you very much.<br/><br/>We look forward to providing our great service to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
RFC
Great service & customer care
Arne Cronvall
08 May 2013
DHL Express Worldwide
Thanks for taking the time to respond to us - your feedback is important to us. <br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future parcels then please get in touch with our customer services team, who would be more than happy to assist you.<br/><br/>We hope this helps and that you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
AC
expensive shipping
Anna Tiula
08 May 2013
DHL Economy Select
That's great to hear - thank you.<br/><br/>We look forward to you using our services again sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
AT
Highly recommended. Would use again!
Alessandro Vancheri
08 May 2013
DHL Express Worldwide
Many thanks for your feedback and kind comments.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. <br/>Our web developers are currently working on functionality for the website to give you the options when you receive your parcels. In the meantime if you'd prefer a different/cheaper service for future parcels please get in touch with customer services team, who will be more than happy to assist you.<br/><br/>We hope this helps and that you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
AV
Very good service in terms of reliability and customer care. To be excellent the shipping rates have to be more aggressive.
JOHN KOURLIS
07 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
JK
most satified
JOSEPH DEBONO
07 May 2013
DHL Express Worldwide
Many thanks for providing us with your feedback - it's really appreciated.<br/><br/>We're sorry to hear that you felt the shipping costs were too dear - we use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect.<br/><br/>However for future shipments we can provide other delivery options if you feel our DHL Express service is too expensive/not quite right for you. <br/>Our web developers are currently working on functionality for the website to give you the options when you receive your parcels. In the meantime please get in touch with customer services and we can provide other alternatives. <br/><br/>We hope this all helps and we hope you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
JD
the cost are too dear , normal post would have been cheaper , thanks .
George Giamarellos
07 May 2013
DHL Express Worldwide
GG
Excellent service! Very fast, a bit pricy though but WELL deserve it. I got my parcel sent to Athens Greece in 20 hours time, delivered to my door.
Many thanks for your feedback - it's really appreciated.<br/><br/>We glad that you have enjoyed our excellent service. For future shipments we can offer other options for shipping if you feel the DHL Express, door to door service is not quite right for you - please feel free to contact our customer services team, who will be more than happy to assist. <br/><br/>We hope this helps and we look forward to you using forward2me again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
claudio licata
07 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CL
extremely fast forwarding service, same day dispatch, i'm 100% satisfied!! :-)
Zackaria Mwaniki
07 May 2013
DHL Express Worldwide
Many thanks for your feedback.<br/><br/>That's great to hear that you received your parcel in perfect shape.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
ZM
I would recommend any day. The products arrived very fast and in perfect shape. Keep it up.
Unverified Customer
07 May 2013
Unknown Shipment Details
Many thanks for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>It's great to hear that we did and good job for you and everything worked as it should.<br/><br/>We look forward to being of service to you again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
It was a wonderful experience. My package went to the address that they provided me quickly and forward2me gave me options on how I wanted it sent to me. Their shipping fee was quite reasonable and I will gladly use them again for all my UK shopping!
Luis Ruiz Negrillo
07 May 2013
DHL Economy Select
We have translated your feedback - we hope you don't mind.<br/>'Very good service. impeccable'<br/><br/>That's great to hear - thank you.<br/><br/>we look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
LRN
Muy buen servicio. Impecable
Polona Krumpak
06 May 2013
DHL Express Worldwide
Thank you for your feedback, its really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service. However for future shipments if you'd prefer a cheaper shipping option with no guarantees or tracking, then please always feel free to get in touch with our customer services, who will be more than happy to help. <br/><br/>We hope this helps and we look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
PK
Correspondence and service was excellent. Missing other options for forwarding, meaning other than DHL.
Mircea Cristian Tenea
06 May 2013
DHL Express Worldwide
MCT
Excellent service, fast, and the price is not bad either.
Thank you for taking the time to provide us with your feedback, it's really important to us.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Ville Orlander Arvola
06 May 2013
DHL Economy Select
Thanks for taking the time to respond to us, we appreciate your comments. <br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. However if you'd prefer a different/cheaper shipping option for future shipments then please get in touch with our customer services, who will be more than happy to assist.<br/><br/>We hope this helps and we look forward to you using forward2me again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
VOA
A bit expensive, otherwise nothing to complain about.
Oleksandr Danylov
06 May 2013
DHL Economy Select
That's great to hear - thank you very much.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
OD
As usual - perfect!
Blair McNaughton
05 May 2013
DHL Express Worldwide
That's great to hear - thank you very much.<br/><br/>It's good to hear that you found our service easy and hassle free.<br/><br/>We look forward to you using our services again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
BM
Fantastic service. No hassle, easy, unbelievably fast. Thanks!
ADRIENNE WARD
04 May 2013
DHL Express Worldwide
Many thanks for your feedback, it's really important to us.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
AW
Very prompt and informative - thank you
Katherine Moloney
03 May 2013
DHL Express Worldwide
Many thanks for your feedback, it's really appreciated.<br/><br/>We look forward to you using our service again and again.<br/><br/>Kind regards,<br/><br/>Michelle.
KM
Excellent service. Can not fault it. I will use forwardtome again and again .
Christophe Laurent
03 May 2013
DHL Economy Select
It's great to receive such good feedback - thank you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
CL
Fast delivery, good service. I recommend!
Alica Daly
03 May 2013
DHL Express Worldwide
Many thanks for your feedback, it's really appreciated.<br/><br/>We look forward to you using forward2me again, very soon.<br/><br/>Have a great weekend.<br/>Kind regards,<br/><br/>Michelle.
AD
good
John Caruana
03 May 2013
DHL Express Worldwide
Many thanks for your great feedback - its good to hear that you highly recommend us.<br/><br/>We hope to be shipping to you again in the near future.<br/><br/>Hope you have a lovely weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
JC
Excellent service and support I highly recommend.
David Gatti
03 May 2013
DHL Express Worldwide
That's great to hear - thank you very much.<br/><br/>We look forward to you using forward2me again very soon.<br/><br/>Have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
DG
Impeccable service. Highly recommended!
Bernardo Valdez Leitão
02 May 2013
DHL Economy Select
Many thanks for taking the time to provide us with your feedback, it's really appreciated.<br/><br/>It's great to hear that we provided you with a fast service and a good turnaround time.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
BVL
O will use your service again! Very Fast forwarding service, it took 1 day to process the package to me and 2 days to devivery in Lisbon! Recommended Service!
Johanna Söderqvist
01 May 2013
DHL Express Worldwide
Thanks for taking the time to respond to us, we appreciate your comments. <br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future shipments then please get in touch with our customer services, who will be more than happy to assist you.<br/><br/>We look forward to shipping to you again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
JS
A little expensive but really fast. I will definitly use Forward2me again.
Alessandro Bottai
01 May 2013
DHL Economy Select
That's great to hear - many thanks.<br/><br/>We look forward to offering our perfect service to you again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
AB
perfect service
Ronna Hafner
01 May 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - your time is much appreciated.<br/><br/>We were concerned to hear when you felt that there was some ambiguity with regard to the measurements of the parcel and have since had no hesitation in refunding the difference.<br/><br/>For us it's a fine balancing act with something like a vase which is fragile. It's important that it's packed securely for International shipping, in this case Australia, but at the same time we try to keep the shipping costs to a minimum for you.<br/><br/>We hope you feel we have dealt with this fully and professionally and that you will continue to use forward2me.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director.
RH
The communication was good, but ,unforcunately, there measuruments of the parcel were twice taken not properly.
Also the second packing has really over increased (up to me) the original size of the parcel . The quantity of bubble paper and the size of the box were realy too extra.
All the other (the delivery,tracking and communication were great).
Also the second packing has really over increased (up to me) the original size of the parcel . The quantity of bubble paper and the size of the box were realy too extra.
All the other (the delivery,tracking and communication were great).
naz nazli alatli
01 May 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
NNA
I received my order in time
Anna Benette
01 May 2013
DHL Express Worldwide
Thank you for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - for future shipments if you require a different/cheaper method of shipping with no guarantees or tracking, then that's no problem, just get in touch with our customer services, who will be more than happy to assist.<br/><br/>Just to make you aware that we do provide a consolidation service, if you wanted to place several orders and ship everything together - this does help with shipping costs.<br/><br/>We hope this helps and you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
AB
Company service seems good. The prcing is a bit excessive. I din't believe I will use them again unless absolutely necessary.
Tiago Jerónimo
30 April 2013
DHL Express Worldwide
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
TJ
Good service. Quick shipment!
Esmond Missen
30 April 2013
DHL Express Worldwide
That's really good to hear that we did a great job for you - thank you.<br/><br/>We look forward to you using our services again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
EM
Forward2me had amazing customer service! On top of this my item was delivered in an unbelievable amount of time. I will defiantly use them in the future.
Lucienne Ciantar
30 April 2013
forward2me basic
Thank you for your feedback, it's very much appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - please always feel free to get in touch with us if you require a different/cheaper method of shipping with no guarantees or tracking. <br/><br/>We hope this helps and that you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
LC
A bit on the high price the service.
Kim Bazley
30 April 2013
DHL Express Worldwide
KB
I was soo happy with the service! Couldn't believe the quick response I got when I would email to ask a question. 120% happy with this service
That's great feedback - thank you.<br/><br/>We pride ourselves on providing our customers with a first class service from start to finish.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
EVANGELIA PAPPA
29 April 2013
DHL Express Worldwide
Many thanks for your feedback - it's really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future, then we can offer you other options, no problem, please get in touch with our customer services, who will be more than happy to assist. <br/><br/>We hope this all helps and hope you will continue to use forward2me.<br/><br/>Kind regards,<br/><br/>Michelle.
EP
VERY GOOD SERVICE BUT EXPENSIVE
Leopoldo Malizia
29 April 2013
DHL Express Worldwide
Many thanks for your feedback - it's really good to hear that you found the process easier and faster than you expected.<br/><br/>We look forward to shipping to you again in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
LM
Easier and faster than I expected. I'm very impressed!
Great staff who are always there to answer any queries and do their utmost to give you a fabulous service.
Keep it up guys !