Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Ambrose Chua
24 November 2013
DHL Express Worldwide
AC
Forward2me provided me with a professional and efficient service that surpassed my expectations. The criteria that took precedence over the other forwarding services that I have worked with previously were the excellent communications, integrity and customer support.
Many thanks for your very positive and comprehensive comments.<br/><br/>It's great that we provided you with a service that surpassed your expectations. We're really delighted that you comment on the excellent communication, integrity and customer support we provide - we work really hard in these areas to provide a first class service to our customers.<br/><br/>We hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Shirley Ann Gauci
23 November 2013
DHL Express Worldwide
SAG
Great and fast service
Many thanks for your comments.<br/><br/>It's great that you felt we offered you a great and fast service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
NIKITAS SPYROPOULOS
23 November 2013
DHL Express Worldwide
NS
Everything run wfine
Thanks for your feedback - your comments are important to us.<br/><br/>We're delighted that everything ran smoothly for you and hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Simon Austin
23 November 2013
DHL Express Worldwide
SA
I needed a Lithium battery sent to Greece, and Amazon was not licenced to send it but Forward2me was , so it arrived quickly by courier, packaged perfectly. I had to pay a surcharge to have it sent, but it was worth it to get it
Many thanks for your comments.<br/><br/>We're pleased you managed to get your lithium battery delivered to Greece both quickly and well packaged. We aim to provide a personal service to our customers and are keen to make the shipping as easy as possible.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
aziz hammad
23 November 2013
DHL Express Worldwide
AH
AMAZING SERVICE! THAT'S ALL THAT NEEDS TO BE SAID!
Many thanks for your feedback.<br/><br/>Great to read the word 'AMAZING'! We strive to offer the best service possible to all our customers and are delighted when this is acknowledged.<br/><br/>Hopefully we will be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Abdallah Reda
22 November 2013
DHL Express Worldwide
AR
I have never seen a company with a so high service level.
They answer mails ind less than 1 hour
And they help me out when my phone went dead.
Something unbeliveable. Excellent service.
They answer mails ind less than 1 hour
And they help me out when my phone went dead.
Something unbeliveable. Excellent service.
Many thanks for taking the time to leave us your lovely comments.<br/><br/>It's great to be able to offer you such a high level of service. We aim to provide a service that is fast, reliable but above all personal and it's great when this is appreciated.<br/><br/>we hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Vincent Tai
22 November 2013
DHL Express Worldwide
VT
Excellent service. Exceeded my expectation.
Thank you so much for leaving us your feedback.<br/><br/>It's great to hear that we exceeded your expectations and provided you with an excellent service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Panos Boulougouras
22 November 2013
DHL Express Worldwide
PB
Ordered a Nexus 5. Very fast delivery and excellent support when i sent them an email. Outstanding service.
Many thanks for your kind comments.<br/><br/>It's great to hear that you received your Nexus 5 quickly. We are especially pleased that you thought our support and service was outstanding.<br/><br/>We hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Unverified Customer
22 November 2013
Unknown Shipment Details
Great customer service .. i was updated minute by minute given my options difinitly will be used again thanks
Many thanks for leaving such positive comments. Customer feedback is really important to us.<br/><br/>It's great to hear that you were impressed with our customer service - something we work very hard to get right! We aim to provide a service that is fast and reliable but also personal.<br/><br/>Good to know that you will use our service again. We look forward to hearing from you very soon.<br/><br/>Kind regards, <br/>Hilary.
Dimitrios Pampakas
22 November 2013
DHL Express Worldwide
DP
Great service but a bit expensive.
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt we offer great service. <br/><br/>However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
Unverified Customer
21 November 2013
Unknown Shipment Details
The original shipping cost was quite expensive.
As he advises me at the past I request for other cheaper shipping methods.
In respond to my request he found me a cheaper shipping method.
Please try to find cheaper intermediate shipping company.
Thanks for the good cooperation.
As he advises me at the past I request for other cheaper shipping methods.
In respond to my request he found me a cheaper shipping method.
Please try to find cheaper intermediate shipping company.
Thanks for the good cooperation.
Excellent communication.<br/>Even when a problem of wrong calculation of transport problem was solved by the charge of the company and not the customer.<br/>Please find cheaper intermediate courier because in many cases transport costs exceed 50% of the value of the product and make it unprofitable transaction.<br/>Thanks for the good cooperation.
Pantelis Labros Katsibokis
21 November 2013
DHL Express Worldwide
PLK
From UK to Athens within 20 hours after payment. Perfect service!!!
Many thanks for your feedback - your comments are important to us.<br/><br/>It's great that you felt you received 'perfect' service. We work very hard to provide a service that is fast, efficient and personal and it is great when this is appreciated.<br/><br/>We hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Aigar Tarre
21 November 2013
DHL Express Worldwide
AT
Very fast service. Only 4 days from England to Estonia.
Thanks for your feedback - your comments are important to us.<br/><br/>It's good that you felt our service was quick and that your package arrived safely in Estonia.<br/><br/>We hope we can help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Leonor Boga
21 November 2013
DHL Express Worldwide
LB
The delivery was very quick! The package was in perfect conditions!
Thank you for your comments.<br/><br/>We're glad your package arrived quickly and in perfect condition.<br/><br/>We hope we can help you with any future shipments you may have?<br/><br/>Kind regards, <br/>Hilary.
Matthew Frost
21 November 2013
DHL Economy Select
MF
Living in Switzerland and no longer having a GBP credit card I used the Shop on behalf of service to get me 2 cases of beer that is not available outside the UK. They bought this at special offer prices from Asda for me and shipped it at a very low rate which worked out much cheaper than britishcornershop.com or the brewery itself; so I was very pleased with the service. One suggestion to improve: when exporting to non-EU countries it is possible to reclaim UK VAT and subtract this from the price as VAT in the receiving country is then charged in the import process, so I had to pay swiss VAT on top. Other online exporters can manage this subtraction somehow; could you ?
Christine Freitag
21 November 2013
DHL Express Worldwide
CF
Service was fast and as promised, so excellent. And I'm glad the service exists! But the pricing (in my case over 20 Pound for just a light book) could be a bit more customer-friendly.
Luís Santos
21 November 2013
DHL Express Worldwide
LS
A little expensive, but works great and fast. Recommended.
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt our service works great and is fast. <br/><br/>However, we are sorry you felt the price was a little expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
Joanna Leung
20 November 2013
DHL Express Worldwide
JL
Amazing service
Thank you for your feedback.<br/><br/>We're delighted that you feel we offer you an amazing service. We work very hard to provide a fast, professional and efficient service to our customers and it's great when this is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Saulo Boavista
20 November 2013
DHL Economy Select
SB
Very satisfied first time customer. Package arrived on time and fully tracked. Totally recommended service. Thanks.
Many thanks for your very positive comments - your feedback is important to us.<br/><br/>It's great to hear that you are a very satisfied, first-time customer and that you would recommend our service.<br/><br/>We look forward to shipping more parcels for you in the future.<br/><br/>Kind regards, <br/>Hilary.
nikolaos granitsas
20 November 2013
DHL Express Worldwide
NG
Efficient but expensive service
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt you received an efficient service. <br/><br/>However, we are sorry you felt the price was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
NG
yes, the service is good, but please let me choose the shipping way, otherwise you restrict your service on items that there is no other way to obtain them. Items that cost less than 30 pounds , I prefer not to buy them as the final cost is elevated.
Konstantinos Kalyvas
20 November 2013
DHL Express Worldwide
KK
Thank you very much once again for the wonderful services.
Thank you for your comments. Customer feedback is very important to us.<br/><br/>It's great that you feel we offer a wonderful service and hope you will ship more parcels with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Georgios Paratsokas
20 November 2013
DHL Express Worldwide
GP
I could not believe how fast you send my parcel, excellent service. I would like it to be a bit cheaper but we cant have everything. Keep up the good work.
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt you received excellent service. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
GP
Thank you for your explanation, i hadn't thought of all of that. You still remain the best forward service available.
Jenna Koli
20 November 2013
DHL Economy Select
JK
First time that I used this service and had to order more asap, reliable and fast! Thank you! :)
- Jenna -
- Jenna -
Thanks for your feedback - your comments are important to us.<br/><br/>It's great that your thought our service was both reliable and fast.<br/><br/>We look forward to hearing from you again very soon.<br/><br/>Kind regards, <br/>Hilary.
Angelo Claro
20 November 2013
DHL Express Worldwide
AC
I'm speechless! Everything went so well that I couldn't expect any better! So fast and so simple! I hope they provide more shipping rates in the future to widen the possibilities!
Many thanks for your feedback - what lovely comments!<br/><br/>We're so pleased everything went well. We try very hard to provide our customers with a fast, professional and yet personal service and it's great when this is appreciated.<br/><br/>We are always looking to make improvements and this includes looking at alternative shipping options.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Jonna Lindholm
20 November 2013
DHL Economy Select
JL
Service is exactly as promised. Communication from their staff was better than I expected. Overall would recommend without any reservations. Oh, yes the price was quite economical for 5 packages well over 12 kilos with 3 packages combined i have paid about 57GBP including insurance.
Many thanks for leaving us such positive (and comprehensive!) feedback. Your comments are really important to us.<br/><br/>We're delighted you found the level of both service and communication better than you expected. It's good to read your comments about pricing too. It is more economical to consolidate an order into a fewer number of packages for shipping.<br/><br/>It's great to read that you would recommend our services without reservation - thank you! We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Tiago Pereira
20 November 2013
DHL Express Worldwide
TP
Great and really fast service!
Thanks for your comments. Feedback is really important to us.<br/><br/>It's great to be able to offer a fast service that is professional and reliable.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Kristjan Rang
20 November 2013
DHL Express Worldwide
KR
Very quick service with no problems!
Thanks for your feedback.<br/><br/>We're pleased to be able to offer you a very quick and 'painless' service with no problems.<br/><br/>Hope you will use the service again in the future?<br/><br/>Kind regards, <br/>Hilary.
Pierangelo Tosini
20 November 2013
DHL Express Worldwide
PT
I live in Italy and some items aren't available in my country.
With Forward2me I've no problem, those guys are extremely efficient and fast.
With Forward2me I've no problem, those guys are extremely efficient and fast.
Many thanks for leaving your comments. Customer feedback is really important to us.<br/><br/>We're really glad you find our service efficient and fast. Hopefully you will use the service again in the future?<br/><br/>Kind regards, <br/>Hilary.
PT
Sure Hilary, I will use F2me again.
Dimitrios Thomaidis
19 November 2013
DHL Express Worldwide
DT
Nearly one and a half day shipping to my country.
Shipping fare is reasonable enough for such fast service.
Even grand courier companies are way slower.
Great job!
Will totally prefer forward2me next time!
Excellent!
Shipping fare is reasonable enough for such fast service.
Even grand courier companies are way slower.
Great job!
Will totally prefer forward2me next time!
Excellent!
Many thanks for leaving such positive feedback. Your comments are really important to us.<br/><br/>We're delighted that you felt we did a great job and that the shipping was fast. It's great to read that you will consider using us again in the future. We look forward to hearing from you soon.<br/><br/>Kind regards, <br/>Hilary.
Zoe Charalambidou
19 November 2013
DHL Express Worldwide
ZC
Excellent!A bit expensive but very fast delivery!!!!!!!
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt you received excellent service. <br/><br/>However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
Renato Duarte
19 November 2013
DHL Express Worldwide
RD
Excelllent service, very fast
Thanks for your feedback. Your comments are important to us.<br/><br/>We're delighted you found our service to be excellent and quick and hope you will consider using us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Anselmo Pereira
19 November 2013
DHL Express Worldwide
AP
fast
Thanks for your feedback.<br/><br/>We are pleased to be able to provide you with such a fast, reliable and professional service.<br/><br/>We hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Kiara Richardson
19 November 2013
DHL Express Worldwide
KR
Expensive but really good service!!
Thanks for your comments.<br/><br/>We're glad that you felt you received really good service.<br/><br/>However, we are sorry you felt the price was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
Ian Dutton
19 November 2013
DHL Express Worldwide
ID
Once again great service.
Thanks for leaving your comments.<br/><br/>We're pleased to be able to offer you a great service and hope you will continue to use our services in the future.<br/><br/>Kind regards, <br/>Hilary.
Brandon Reilly
19 November 2013
DHL Express Worldwide
BR
I couldn't be happier. This was a very rare "holy grail" item of mine and the ONLY one I could find on the PLANET was in the UK with a shipper who couldn't handle overseas shipping. Forward2Me provided me the exact service I needed easily, affordably and quickly. In a word? PERFECT. 11/10! THANK YOU!!
Many thanks for leaving us your comments. Your feedback is very important to us.<br/><br/>It's great to be able to ship such a special item for you quickly, easily and within budget. <br/><br/>We do hope you enjoy your item and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Alberto Maccagni
18 November 2013
DHL Express Worldwide
AM
excellent service, very fast
Thank you for your feedback - your comments are important to us.<br/><br/>We're pleased that you thought we provided an excellent and fast service and hope you will use forward2me again in the future?<br/><br/>Kind regards, <br/>Hilary.
Edward Corcoran
18 November 2013
DHL Express Worldwide
EC
Very quick turnaround and delivery, will use again
Emanuel Agius
18 November 2013
forward2me basic
EA
I love the professional way you deliver items. All the process is Flawless.
I would love also to have a Lower Rate (Slower delivery) option.
I would love also to have a Lower Rate (Slower delivery) option.
Thank you for your comments.<br/><br/>We're delighted you feel we offer a professional service and the word "flawless" is great to read!<br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. Please contact us for more information.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Emanuel Luís
18 November 2013
DHL Express Worldwide
EL
Fast and very realiable, it was my first time and i recomend it
Many thanks for leaving your comments.<br/><br/>It's great that you felt we offered a fast, reliable service.<br/><br/>We are always pleased to hear that you would recommend our services.<br/><br/>We hope to help you again with any future shipments.<br/><br/>Kind regards, <br/>Hilary.
Diogo Luis
18 November 2013
DHL Express Worldwide
DL
The only thing is that it could be more options for shipping so it could take longer and be less expensive. That way things with smaller value could also be consider.
Best Regards,
Diogo Luis
Best Regards,
Diogo Luis
Thanks for your comments - customer feedback is really important to us and helps us to improve our service.<br/><br/>The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
Ricardo Cabral
18 November 2013
DHL Express Worldwide
RC
Fast and secure
RC
Fast and secure.
Thanks for your feedback - your comments are important to us.<br/><br/>We're pleased you feel we offer a fast and secure service and hope you will ship with us again in the future.<br/><br/>Kind regards, <br/>Hilary.
Alexis Vandersteen
18 November 2013
DHL Express Worldwide
AV
Very fast delivery! Maybe the price is a bit too high, but the rest is perfect
Thank you for your feedback - your comments are important to us.<br/><br/>We're glad you felt the service was very fast. <br/><br/>However, we are sorry you felt the cost was a bit too high. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?<br/><br/>Kind regards, <br/>Hilary.
jørgen stjernholm christiansen
18 November 2013
DHL Express Worldwide
JSC
quick and excellent +informative service.
Many thanks for leaving us your comments.<br/><br/>We are very pleased that you felt our service was informative as well as quick. That's good to hear!<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Anna Cvijic
18 November 2013
DHL Express Worldwide
AC
Very good! Quick service, I´m really satisfied!!
Thank you for your feedback - your comments are important to us.<br/><br/>It's great that you were really satisfied with the service offered. <br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Panayiotis Artemiou
18 November 2013
DHL Express Worldwide
PA
forward2me received the package, within 10 minutes i received an email with invoice, i paid the invoice, within 10 minutes i got the tracking code. Excellent service, highly recommended.
Many thanks for your feedback and kind comments, it's much appreciated.<br/><br/>We have looked after many of these for many customers and understand how important a fast turn around is especially when it's a new phone..<br/><br/>Enjoy your item and we look forward to looking after more parcels for you in the future.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Marcos Reis
18 November 2013
DHL Express Worldwide
MR
Serviço de 5 estrelas, rápido, profissional. Quando precisar não hesitarei em recorrer de novo aos serviços deles.
Many thanks for taking the time to leave us your comments. I hope you don't mind but I've translate them using Google Translate: <br/><br/>"5 star service, fast, professional. When you need not hesitate to use their services again."<br/><br/>It's fantastic that you will not hesitate to use our services again. We work very hard to provide our customers with a fast, professional and personal service and it's great when this is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Mikkel Gunvald
18 November 2013
DHL Express Worldwide
MG
Very good and fast service.
Thanks for your feedback - your comments are important to us.<br/><br/>We aim to provide our customers with a fast, professional and personal service and it's great that you feel we have fulfilled this aim.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
Tonny Joost
18 November 2013
DHL Express Worldwide
TJ
Superb service as always....no one does it better.
Thanks you for leaving such positive comments.<br/><br/>It's great to read "no one does it better" - a lovely thing to say!<br/><br/>We hope you will continue to enjoy superb service with us in the future.<br/><br/>Kind regards, <br/>Hilary.
Luis Narquel
18 November 2013
DHL Express Worldwide
LN
Excellent service
Thanks for your feedback.<br/><br/>It's great that you feel we offer an excellent service and hope you will continue to use our shipping service in the future.<br/><br/>Kind regards, <br/>Hilary.
Henrik Nylen
18 November 2013
DHL Express Worldwide
HN
Fast delivery. Good service
Thanks you for leaving us your comments.<br/><br/>We're pleased you felt we offered a fast, good service and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.